Tesco Mobile outages and service status in Saltcoats, Scotland

Problems in the last 24 hours in Saltcoats, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saltcoats, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saltcoats, Scotland

Latest outage, problems and issue reports in Saltcoats and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 59 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 7 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Barbara (@BarbaraSutton15) reported 9 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  T (@Terry32x) reported 11 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  Fizen (@fizenapp) reported 11 minutes ago

  @RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.

• 
  James (@Wessiewhite) reported 13 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  Gracie🐦 (@mydogisafreak) reported 13 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Rolling with the 757s (@Skinnymanpfc) reported 14 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Carlo Gibbs (@carlogibbs) reported 16 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Jim Hurst (@xLevel) reported 20 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 23 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues