Tesco Mobile outages and service status in Saltcoats, Scotland

Problems in the last 24 hours in Saltcoats, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saltcoats, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saltcoats, Scotland

Latest outage, problems and issue reports in Saltcoats and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 2 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Breckell (@BreckellJosh) reported 25 seconds ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  Zelda Hansen (@Zeldahansen) reported 2 minutes ago

  @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

• 
  Jeremy (@io_scores) reported 2 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Michelle (@Michell78492363) reported 6 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Colette Houlihan (@Colly_wobbles) reported 12 minutes ago

  @GitGrumpygit @tescomobile Thank you. I am nearly 70 and a PAYG customer. Am/was with Tesco for 20 years! Can you recommend another provider that won't steal my credit? I'm in Cambridgeshire and the cover is good.

• 
  picklemonsterg (@picklemonsterG) reported 13 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  -_- (@sksksb__) reported 13 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

• 
  Rory (@roryscarffe) reported 16 minutes ago

  @tescomobile what do you do when the son of 80 year old man phones you to question why his phone has had no signal for 4 days?You insist on sending a 4 digit security No. to a phone that is unable to receive messages. Then terminate the call!You are a disgrace @ee @VodafoneUK

• 
  picklemonsterg (@picklemonsterG) reported 17 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  Keith Grey (@RobertG40469468) reported 17 minutes ago

  No reply from @tescomobile or @o2 - says all you need to know when a solution is clear