Tesco Mobile outages and service status in Saltcoats, Scotland

Problems in the last 24 hours in Saltcoats, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saltcoats, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Saltcoats, Scotland

Latest outage, problems and issue reports in Saltcoats and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 36 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 2 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  Sam Parfett (@sam_parfett) reported 3 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  J Campbell (@JulesCampbell1) reported 6 minutes ago

  @tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..

• 
  Legal Style Blog (@legalstyleblog) reported 6 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Ali. Me (@AlisonWagstaff3) reported 9 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Larkin ☭ (@stonefish1234) reported 9 minutes ago

  @te67683 @tescomobile Funny, I never got any till I got through to Tesco in India..🧐

• 
  chatterbox (@chatkins1) reported 12 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Barbara (@BarbaraSutton15) reported 18 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  Justine (@bean0509) reported 20 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Scott Small (@scottjsmall) reported 20 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.