Tesco Mobile outages and service status in Saint Leonards-on-Sea, England

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

• 
  Leon (@LeonDeroe) reported 28 minutes ago from Hastings, England

  @tescomobile hi, I called you last month to change my bill payment date to the 1st of the month but payment hasn’t been taken. Can you help please??

• 
  Belle (@hkp074) reported 35 minutes ago from Eastbourne, England

  1/2 @tescomobile I’ve researched a lot before choosing you from my regular provider. However after waiting 40 minutes to be seen, had 1 customer push in front of me just because he was a @Tesco employee then finally see an adviser....

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KJ (@riverofstardust) reported 2 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Paul Dyer (@pauldyer505) reported 4 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

• 
  Jacob Valentine (@JayV1994) reported 5 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  ImMrMac (@InMrMac) reported 10 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Johnny Dowling (@JohnnyDowling10) reported 12 minutes ago

  @tescomobile No. Fix your network.

• 
  Jill Collier 🟥 (@JillCollier16) reported 13 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  alan lewis wildlife stuff (@LewisStuff) reported 15 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  Legal Style Blog (@legalstyleblog) reported 15 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).