Tesco Mobile outages and service status in Saint Leonards-on-Sea, England

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

• 
  Leon (@LeonDeroe) reported 37 minutes ago from Hastings, England

  @tescomobile hi, I called you last month to change my bill payment date to the 1st of the month but payment hasn’t been taken. Can you help please??

• 
  Belle (@hkp074) reported 50 minutes ago from Eastbourne, England

  1/2 @tescomobile I’ve researched a lot before choosing you from my regular provider. However after waiting 40 minutes to be seen, had 1 customer push in front of me just because he was a @Tesco employee then finally see an adviser....

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RustyRover852 (@RustyRover852) reported 6 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Gladimir (@DrGladimir) reported 7 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  kathleen dobbs (@kathleendobbs6) reported 9 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 11 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Ann (@English_girl98) reported 14 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Jordan Abbott (@jordanabbott93) reported 15 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Sarah Hill (@thelovelysarah) reported 19 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Ucheykingz (@Ucheykingz) reported 21 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Andy Whittle (@andy_whitty) reported 22 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Dave Kendall (@DaveKendallPho1) reported 25 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G