Tesco Mobile outages and service status in Saint Leonards-on-Sea, England

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

• 
  Leon (@LeonDeroe) reported 37 minutes ago from Hastings, England

  @tescomobile hi, I called you last month to change my bill payment date to the 1st of the month but payment hasn’t been taken. Can you help please??

• 
  Belle (@hkp074) reported 58 minutes ago from Eastbourne, England

  1/2 @tescomobile I’ve researched a lot before choosing you from my regular provider. However after waiting 40 minutes to be seen, had 1 customer push in front of me just because he was a @Tesco employee then finally see an adviser....

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Dixon (@PnoTuna) reported 54 seconds ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Kiri Palmer (@kiripalmer_97) reported 4 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Eleanor Burrell (@Eleanor000001) reported 8 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  kathleen dobbs (@kathleendobbs6) reported 11 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 14 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Sarah Kears (@SarahKears) reported 15 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  KW (@tottmak) reported 19 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  Emma Lockhart (@EmmaLockha51775) reported 20 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Lynzy 🌻 (@Lynzyhope) reported 22 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!