Tesco Mobile outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported 4 minutes ago from Hatfield, England

  @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

• 
  Theodora Rusu (@doruletzu64) reported 5 minutes ago from Edlesborough, England

  @tescomobile I am trying since early in the morning to contact someone from your customer service. Impossible. On Facebook they answer to me after 45 minutes and basically I can't do nothing. Can someone help me with an issue with my contract with Tesco Mobile please?

• 
  グラハム・スミス® (@BancoDePapa) reported 12 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

• 
  Andy (@1SLToo) reported 42 minutes ago from Rickmansworth, England

  Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

• 
  Fr. Simon Cutmore SHS (@SimonGCutmore) reported 53 minutes ago from Rickmansworth, England

  A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

• 
  Stephen Wells (@sgwells) reported 55 minutes ago from Stevenage District, England

  Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

• 
  Jonathan Flood (@WickhamofWare) reported 57 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Dixon (@PnoTuna) reported 6 minutes ago

  @MatB_STFC69 @tescomobile Maybe it's an issue with them?

• 
  chatterbox (@chatkins1) reported 10 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  Martitta (@MShazzzi) reported 16 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  New Homes Expert (@NewHomesExpert1) reported 18 minutes ago

  @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

• 
  georgia (@georgiajadeexox) reported 19 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Chris Owen (@cwo1983) reported 21 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Dave (@DjPre) reported 21 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  Daisy (@Meerkat8_Jh) reported 22 minutes ago

  @SBarrettBar @tescomobile I've got a solicitor, didn't send any emails for 2yrs - in the end I went to the notary where I had paid money to they got hold of him. But still I'm waiting for stuff. Trying to raise a complaint at Spanish BAR Council

• 
  BunnyRei (@MaddoxLittle) reported 26 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"