Tesco Mobile outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Andy (@1SLToo) reported 12 minutes ago from Rickmansworth, England

  Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

• 
  Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported 14 minutes ago from Hatfield, England

  @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

• 
  Theodora Rusu (@doruletzu64) reported 17 minutes ago from Edlesborough, England

  @tescomobile I am trying since early in the morning to contact someone from your customer service. Impossible. On Facebook they answer to me after 45 minutes and basically I can't do nothing. Can someone help me with an issue with my contract with Tesco Mobile please?

• 
  Stephen Wells (@sgwells) reported 24 minutes ago from Stevenage District, England

  Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

• 
  Jonathan Flood (@WickhamofWare) reported 31 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  Fr. Simon Cutmore SHS (@SimonGCutmore) reported 45 minutes ago from Rickmansworth, England

  A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

• 
  グラハム・スミス® (@BancoDePapa) reported 53 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Walsh (@DavidWa57433939) reported 2 minutes ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  Dave Gander (@DaveGander) reported 4 minutes ago

  @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

• 
  Carlo Gibbs (@carlogibbs) reported 8 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Jacob Valentine (@JayV1994) reported 8 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Fizen (@fizenapp) reported 9 minutes ago

  @RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.

• 
  Dave Gander (@DaveGander) reported 19 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  Legal Style Blog (@legalstyleblog) reported 19 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  Alison Turner (@charliebarley) reported 19 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Justine (@bean0509) reported 20 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported 20 minutes ago

  @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.