Tesco Mobile Outage in Rochdale, England

Exceptional service tonight from @tescomobile cancelling a phone contract due to bereavement. #Thankyou #Grateful

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile The fact is her SIM was switched off yesterday so she's had no mobile signal since Tuesday morning 22nd, no new SIM arrived then and still not arrived today! She's 86 and vulnerable.... 😤

@tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

@tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

Just had a conversation with @tescomobile your customer service is an absolute credit to you other networks should take a long hard look at the way you operate

@tescomobile @Tesco can someone get in touch with me ASAP or tell me who to contact to change my email account attached to my phone number and my club card as my email was hacked. Thank you for your help. #cyberfraud #onlinefraud RT

@tescomobile why tell me I have to update my address to upgrade and then not allow me to upgrade once I have? Phone broke today, can’t do my job without it and now can’t upgrade. How will I cope with loss of earnings? Oh I won’t. What a service 😡😡

@tescomobile just renewed my contract with #tescomobile no reason not to, never had any issues with customer service, signal and the extra club card points comes in handy too 🙌

Trying to leave @tescomobile and unlock a phone to a different network should honestly be a Crystal Maze challenge. JUST TELL ME WHERE TO PUT THE PUK CODE YOU COWARDS

Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

@Mrs_A_Campbell @tescomobile @SamsungMobile It wouldn't surprise me if this was a Samsung fault. My wife had the A50 when it first came out and it was nothing but trouble. Wifi kept dropping out, glitchy camera etc. In the end I just bought a Huawei phone sim free. Samsung are aware of some serious software issues but....

@tescomobile Don’t go out. Wipe didn’t help.

@tescomobile It makes it horrible because I have a sd card in but I can transfer anything to it. I use to be able transfer games to it when I had my older Samsung it was good to free up space but I can't now won't let me. All it does is let me put pics on.

@tescomobile why is it since my phone got updated with new version of @SamsungMobile and it went to version 11 or something my phone has been horrible, slow, my WiFi keeps loosing signal even in same room as router. And keeps freezing. Is there anyway to undo the update

@tescomobile You sent me a text message with a link to complete a survey on my experience with customer services yesterday. I resolved the issue myself in the end. Unfortunately the survey page loads but doesn't work either. You really don't want my feedback anyway.