Tesco Mobile outages and service status in Penryn, England

Problems in the last 24 hours in Penryn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Penryn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

• 
  Beth :) (@tgwktm) reported 17 minutes ago from Helston, England

  @tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 3 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  kathleen dobbs (@kathleendobbs6) reported 5 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  gillian mary (@gillianwyatt601) reported 16 minutes ago from Quainton, England

  @CarlMalkin6 @tescomobile I think we all should give up on Tesco Mobile and move to a much more reliable company !!+ I'm fed up with them and the issues I've had are causing my blood pressure to rise and doesn't help my anxiety levels!!+ whose willing to go elsewhere?!!+ IT IS BEYOND A JOKE !! 🤨🤔🙄😠😡

• 
  ✨ (@ShannonLana) reported 18 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  Scott Dixon (@scott_expert) reported 18 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Katie Layla (@katielayla82) reported 20 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Jordan Abbott (@jordanabbott93) reported 25 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  alice 🩵 (@LilMissAlice__) reported 27 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

• 
  picklemonsterg (@picklemonsterG) reported 29 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!