Tesco Mobile outages and service status in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Leah Gillott (@CreativeCunning) reported 31 minutes ago from Newtownabbey, Northern Ireland

  @tescomobile Firstly copying and pasting what is already biased website content isn’t going to work. Why has this been installed on our phones with absolutely no prior warning. Might I add the National Health Service is governmental too. Tell the truth.

• 
  Joel Ferguson (@Deadandgone70) reported 46 minutes ago from Newtownards, Northern Ireland

  Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Hurst (@xLevel) reported 1 minute ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Pete Carroll (@pcarrollmusic1) reported 4 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  James Baker (@_JamesBaker92) reported 9 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Jordan Abbott (@jordanabbott93) reported 11 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Gracie🐦 (@mydogisafreak) reported 14 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  Shaun Reviewer (@ReviewShau42660) reported 16 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Sally F 💙 (@SallyF100) reported 19 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  James Baker (@_JamesBaker92) reported 23 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Darren Collier (@Buster115) reported 24 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Goolie (@Goolie6) reported 25 minutes ago

  @tescomobile its now the 3rd July 2026 its another month without a signal all we hear is yet again a mast is having work done on it. Seriously.