Tesco Mobile outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 48 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginny (@GinintheCity) reported 4 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Jordan Abbott (@jordanabbott93) reported 5 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Sarah Hill (@thelovelysarah) reported 5 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Sian (@SianElin_PT73) reported 8 minutes ago

  @tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!

• 
  Ann (@English_girl98) reported 9 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Ann (@English_girl98) reported 10 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Sally F 💙 (@SallyF100) reported 12 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Legal Style Blog (@legalstyleblog) reported 14 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  Pete Carroll (@pcarrollmusic1) reported 15 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  Grumpy Buddhist (@DionHunt67) reported 18 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?