Tesco Mobile outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 29 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Gander (@DaveGander) reported 10 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  Legal Style Blog (@legalstyleblog) reported 12 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  cierdh (@steph6_xox) reported 14 minutes ago

  @tescomobile is there a reason why your service is so ****? I’ve been a customer for over 10 years and it’s getting worse and worse less places my 5G works. Why am I paying for it???

• 
  Justine (@bean0509) reported 14 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Carlo Gibbs (@carlogibbs) reported 18 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Craig Bailey (@Craig_Bailey41) reported 20 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Rob McPhee (@Rob_McPhee_UK) reported 20 minutes ago

  @DaveKendallPho1 @Trebornotrub @tescomobile O2 is the answer to your question. I was with them but changed to Lebara who piggyback onto Vodafone. The signal is so much better. Text messages come through straight away. Sometimes I would have to wait for up to an hour with O2. I also pay about 70% less.

• 
  Barbara (@BarbaraSutton15) reported 20 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Mike Evans (@MikeEvstog) reported 23 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  James Baker (@_JamesBaker92) reported 23 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.