Tesco Mobile

Tesco Mobile Outage Report in Matlock, Derbyshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Matlock, Derbyshire, England 11/18/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hannah1281 janet jalil (@hannah1281) reported

    @tescomobile Hello, my 4g has disappeared what should I do? Tried to contact you on the mobile app but it's down!

  • Amanda_Pebbles Amanda Finestone (@Amanda_Pebbles) reported

    @tescomobile really? Three lengthy phone calls, one agreement now reneged and you want me to pay £97.50? No wonder retailers are going under. Terrible customer service, bordering on criminal. Appalling

  • KatieHirst7 Katie Hirst (@KatieHirst7) reported

    @Tesco I’ve purchased a £10 Top up E voucher on your website, received order confirmation but still haven’t received the voucher. It’s credit for a vulnerable teenager @tescomobile please help urgently

  • M69098997Eye DeadEye (@M69098997Eye) reported

    @tescomobile Trying to reset password ALL morning. I ALWAYS get the same problem logging in ALWAYS tells me my password is wrong even though it’s not and I have to go through the same reset process. However, this reset is not coming through and I am trying to make a purchase.

  • interestedgirl2 interested girl (@interestedgirl2) reported

    @tescomobile. Not impressed at your service after being a loyal customer for years- will be researching SIM contracts with other companies

  • Biancaaa89 Biancaaa ✨ (@Biancaaa89) reported

    @tescomobile I cancelled my sim contract with you last month and you’ve taken another payment this month still! Your online chat rep didn’t seem to understand what I was saying and then I got cut off. Can you help sort this please?

  • mcartwright571 Mick Cartwright (@mcartwright571) reported

    @tescomobile how come when I open the Tesco app on my iPad , another reminder appears on the calendar on my Mac, only for the 29th Dec. though. I found over 30 “Tesco order due” for that date. I have 3 other orders that are not affected. Help!

  • interestedgirl2 interested girl (@interestedgirl2) reported

    Day 5 of no phone service thanks to @tescomobile . And now it has resulted in me being locked out of my work computer as I have not been able to receive a new password. @tescomobile You should be thoroughly ashamed. Where is my SIM and my service for which I am paying?

  • theseguins theseguins (@theseguins) reported

    @tescomobile How do I escalate a complaint?

  • geekgirl86 Samie Joe ❤️🖤 (@geekgirl86) reported

    Has anyone else had signal issues with @tescomobile today? My signal kept dropping and had very little or no internet #help #tescomobile