Tesco Mobile

Tesco Mobile Outage Report in Matlock, Derbyshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Matlock, Derbyshire, England 11/17/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rophnode dero (@rophnode) reported

    @tescomobile Thanks for that. It now seems that I will have continued disruption to my service until Friday 17th December. No-one can phone or text me, I can't make any phonecalls and have no connection to the internet unless I'm connected to WiFi. Merry Christmas 👎

  • ian_douthwaite ian douthwaite (@ian_douthwaite) reported

    @tescomobile Hi, I am Ian Douthwaite, a Tesco Mobile customer Tel no: 07783929996. Can you please tell me when I can leave and or upgrade. Thanks Ian D

  • markhewitson1 mark hewitson (@markhewitson1) reported

    @tescomobile you need to sort stock availability interface with website out. Not for the 1st time in last few weeks I've just wasted an hour watching my basket freezing during upgrade. And it's because you don't have the phone in stock despite what your site shows. Pants service.

  • Lainie1970 Lainie Rogers (@Lainie1970) reported

    @tescomobile Hi I'm a Tesco Mobile customer. I have received a text saying as a loyal customer I have received a £5 e voucher. Can you tell me if this is legit. I called customer service but the guy wasn't very professional and was vague. Worried its a scam

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile I didn’t subscribe. That’s the point. How do they have my details. Why are TESCO billing me? It’s an Android. I don’t have a SPAM text folder. Yes, I’ve spoken to customer service, but they were of no use to find out how this happened and how I can get my money back.

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Yeah after looking into it, I don’t think you can force 3G on iPhone 12 - they might support it in the background but you can’t limit them to it exclusively. Pretty sure they don’t even support 2G any more.

  • nickhop33 Nick Hope (@nickhop33) reported

    @tescomobile Cannot login to online account. There is always some sort of issue with Tesco Mobile online account services. This time it is "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. "

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    Hello @tescomobile - my husband's having a few problems with credits on his mobile phone and doesn't know how to solve them. Can you give me a contact number for him to call?

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Actually, just to clarify on this: I can see on my device how to do a manual network selection, but would texts & calls on another network incur additional charges? (Can't see a way to switch to 2G or 3G only - my options appear limited to 4G as baseline with 5G 'on' or 'auto'.)

  • petek_78 Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸 (@petek_78) reported

    @tescomobile Good morning. I did a factory reset of my trusty old Hudl2 and now the device can't access your setup server. Can you suggest a solution please? I don't think I'm the only one with this issue! Thanks.