Tesco Mobile outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  David Dickens (@ItsPlanZ) reported 23 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  Gary Steel (@GarySSteel) reported 43 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 44 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  mel clarke (@Jasperj30Mel) reported 48 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 3 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  Darren Collier (@Buster115) reported 9 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  David Dickens (@ItsPlanZ) reported 10 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  Legal Style Blog (@legalstyleblog) reported 10 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  chatterbox (@chatkins1) reported 10 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Sian (@SianElin_PT73) reported 11 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Legal Style Blog (@legalstyleblog) reported 12 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  James (@Wessiewhite) reported 13 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  Jim Hurst (@xLevel) reported 14 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  random (@kaye55) reported 18 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this