Tesco Mobile

Tesco Mobile Outage Report in Matlock, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Matlock, Derbyshire, England 01/26/2026 08:40

January 26: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomRipley Phone
United KingdomRipley Phone
United KingdomIlkeston Total Blackout
United KingdomAlfreton Phone
United KingdomAlfreton Phone
United KingdomChesterfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile Every time I contacted your "helpline" they gave my a new sim card. I have had 4 now and a replacement phone. Still my signal is poor but the last 2 days I have no signal. I have missed the 14days. Because you insisted on replacing the sim card. I feel I have been missold and ...

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile I have tried that and it says no issues and I can see where to report the issue

  • michellehump3s Michelle Coyle (@michellehump3s) reported

    Anyone else on @tescomobile having Data problems away from your home? The minute I’m outside “your phone can’t connect to the internet” 😫😫 despite having lots of data left & 4G.. what’s happening? 1/2

  • rooke_allan Allan Rooke (@rooke_allan) reported

    @tescomobile really bad customer service, lied to about taking out new contract and keep lying to me and reading off a script, I warned them I would go on social media but they ignored that too. Complaints procedure is inept don't even acknowledge complaint NOT HAPPY !!!!!!

  • 661_aac 661AAC (@661_aac) reported

    @tescomobile My network has been down for a day.Whats happening?

  • diggermansean sean byrne (@diggermansean) reported

    the @tescomobile customer with number ending 194 who got a free £10 top up last night, it was me, i was topping up my dads phone so that he could keep in touch with us as he is not allowed visitors in hospital, i made a mistake and got 1 digit wrong when putting his number in😔

  • JWilson__ Jhon (@JWilson__) reported

    Okay so switching to @tescomobile has been one of the worst customer experiences of the year for me. Woeful and still not sorted.

  • TheRevBLove The Rev Bearded Love (@TheRevBLove) reported

    @tescomobile I have now been lied to twice by your operators, and for the 4th day in a row you’ve been unable to take my old mobile number over, and no-one seems to be able to tell me why this is. Is this your standard customer service?

  • strongbow1932 strongbow1932 (@strongbow1932) reported

    @tescomobile I've had no network connectivity all day. Data has been abysmal too lately. A month or 2 after I upgraded. Wondering if I've made a big mistake now. In the past its always been fine up until lately. I said I think it's the phone. Tesco chat said 'Wait until the masts fixed'?

  • jxtish_ Jatish (@jxtish_) reported

    @tescomobile b4 you ask I’ve sent you a DM already w my number network 2 are offering unlimited data for less than 15£.