Tesco Mobile outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  mel clarke (@Jasperj30Mel) reported 27 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  David Dickens (@ItsPlanZ) reported 37 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 39 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  Gary Steel (@GarySSteel) reported 58 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eleanor Burrell (@Eleanor000001) reported 2 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Jill Collier 🟥 (@JillCollier16) reported 2 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Legal Style Blog (@legalstyleblog) reported 6 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  yꙮ (@CompleteSham) reported 11 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Justine (@bean0509) reported 13 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Alison Turner (@charliebarley) reported 18 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  John Elsworth (@JohnElsworth) reported 22 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Pete Carroll (@pcarrollmusic1) reported 23 minutes ago

  @tescomobile yet again your ****** mobile service network signal is appalling, struggles to bring through images from Google !

• 
  Sylvia Travers (@sylvia_luisa) reported 23 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?