Tesco Mobile

Tesco Mobile Outage Report in Matlock, Derbyshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Matlock, Derbyshire, England 11/18/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ianpgraham Ian Graham (@ianpgraham) reported

    @tescomobile Call Tesco. Now escalated to Complaint Mngmnt who respond in 7-days. Meanwhile no means of comms whatsoever and Tesco Cust Adviser unable to assist or give no. for someone who can. Unbelievably Complaint Mngmnt called 14/2 but unable to get thru’. That’s because phone not working

  • FayyazUK Fayyaz (@FayyazUK) reported

    @tescomobile, what a pathetic service/network you have. Last 4/5 days I have had no data, no voice calls, and no text messages. I did a big mistake joining you and leaving @ThreeUK . I cannot use my phone for any OTP purpose.

  • MrsKJ14 Kirsty (@MrsKJ14) reported

    @tescomobile seriously Tesco sort out the network coverage!!!!! This is THE WORST my network has ever been!!! Can’t hear each other on calls, lines keep dropping and sometimes it doesn’t even connect!!! Absolute joke 😤

  • MattBondRacer Matt B (@MattBondRacer) reported

    @tescomobile appalling "service". Been waiting since 2nd Feb for a PAC code & despite 11 calla to you, been told another 3 days before it might be resolved. Shocking. Will be cancelling my contract.

  • ianpgraham Ian Graham (@ianpgraham) reported

    1/2 Partner trying to port mobile from @EE to @tescomobile - complete farce. Incomplete process now into 2nd week. Handset not connecting to network, no calls no SMS no Data. She will be staying away alone at end of week with no means of communication.

  • helenlouiseb helen (@helenlouiseb) reported

    @tescomobile worst customer service today

  • olisheep78 olisheep78 (@olisheep78) reported

    @tescomobile I tried that on several occasions. It's the same today. I only get wifi if I am connected to a network.

  • JasonMcC31 JASON. 🎄🎅🏻🎁🍾 Living In The Now 🇮🇪🇮🇪 (@JasonMcC31) reported

    @tescomobile Can you help me I am a Tesco Mobile Ireland customer and @tescomobileire don’t seem to be able to help me

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile It's been almost three weeks, and still waiting on one of our mobile phones being ported over. Appalling service.

  • Nerdycrab Nerdy (Chilli) Crab (@Nerdycrab) reported

    @tescomobile erm can you advise? I’ve not been able to receive calls on my phone for several weeks, though I can make them. Today I called my voicemail and it’s telling me that “as a new customer” I have to set my voicemail pin - I’ve been using you for years!