Tesco Mobile outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Gary Steel (@GarySSteel) reported 11 seconds ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  mel clarke (@Jasperj30Mel) reported 1 minute ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 19 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  David Dickens (@ItsPlanZ) reported 29 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Webdy (@Webbdy) reported 3 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  Sally F 💙 (@SallyF100) reported 4 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 4 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 10 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  Sredna Rapmil (@SrednaRapmil) reported 11 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Jill Collier 🟥 (@JillCollier16) reported 11 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  kathleen dobbs (@kathleendobbs6) reported 12 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Katrina (@KatLawrence) reported 15 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  XGt1900 (@Gt1900X50994) reported 20 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles

• 
  christine shepherd (@christi37315899) reported 20 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider