Tesco Mobile outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  David Dickens (@ItsPlanZ) reported 30 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 54 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  Gary Steel (@GarySSteel) reported 59 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  mel clarke (@Jasperj30Mel) reported 59 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 8 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Amanda Martin (@AmandaKMartin) reported 9 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Meathead (@danstephens2) reported 9 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  Ryan Maguire (@Maguire23) reported 9 minutes ago

  Supposed to be a funny question do you get clubcard points being on @tescomobile ? Yeah actually I do and I also don't have mid contract price rises like all the big networks whilst having my network powered by O2, sounds like an add but it's not it's just facts.

• 
  Grace🐦 (@mydogisafreak) reported 10 minutes ago

  @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

• 
  Amy (@StefScope) reported 10 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Michelle (@Michell78492363) reported 10 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Howie Pearson (@learningrapid) reported 14 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  jiji (@ExecAsstJiji) reported 16 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 16 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking