Tesco Mobile outages and service status in Market Weighton, England

Problems in the last 24 hours in Market Weighton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Market Weighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Market Weighton, England

Latest outage, problems and issue reports in Market Weighton and nearby locations:

• 
  Richard Forrester (@richforr70) reported 39 seconds ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

• 
  Claire Jordan (@ClaireAnne_J) reported 44 seconds ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  Claire Jordan (@ClaireAnne_J) reported 17 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

• 
  Claire Jordan (@ClaireAnne_J) reported 42 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 2 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  paisley jambo (@liz_c177) reported 4 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 5 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

• 
  Melvyn Buckton (@BucktonMel91596) reported 9 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Simon Parry (@sparry951) reported 14 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  montyniblet (@montyniblet) reported 20 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 23 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Katie Layla (@katielayla82) reported 24 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 25 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Ali. Me (@AlisonWagstaff3) reported 26 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.