Tesco Mobile outages and service status in Huntly, Scotland

Problems in the last 24 hours in Huntly, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Huntly, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Huntly, Scotland

Latest outage, problems and issue reports in Huntly and nearby locations:

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  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shona Mackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shonamackie) reported 17 minutes ago from Huntly, Scotland

  @tescomobile #tescoMobile customer any here look above

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shona Mackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shonamackie) reported 47 minutes ago from Huntly, Scotland

  @tescomobile With #TescoMobileTreats I would call my Dad who I've seen through the window 3 times since start of lockdown as 86 year old and suffered 2 heart attack during lockdown and been looked after buy his homecarer as poor health soory all here he comes first

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jill Collier 🟥 (@JillCollier16) reported 5 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  TheMrsButcher (@Teldeb) reported 5 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Jacob Valentine (@JayV1994) reported 5 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Julie Martin (@julesvb82) reported 5 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  TJ👻 (@_T_jpeg_) reported 6 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  Sarah Kears (@SarahKears) reported 10 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 14 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Paul Dyer (@pauldyer505) reported 19 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  montyniblet (@montyniblet) reported 23 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  alan lewis wildlife stuff (@LewisStuff) reported 30 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.