Tesco Mobile outages and service status in Highley, England

Problems in the last 24 hours in Highley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Highley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

• 
  Brian Moule (@Brian_Moule1) reported 8 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

• 
  The_beefy_one (@Thebeefyone2) reported 53 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 4 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Gracie🐦 (@mydogisafreak) reported 5 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Ann (@English_girl98) reported 9 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  David Hamilton (@hamilton_david) reported 10 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  gillian mary (@gillianwyatt601) reported 11 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Gladimir (@DrGladimir) reported 11 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  fabio manetta (@fabiomanetta) reported 13 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Emma Lockhart (@EmmaLockha51775) reported 17 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Graeme Paddison (@graemepaddison) reported 24 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Scott Small (@scottjsmall) reported 26 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size