Tesco Mobile outages and service status in Highley, England

Problems in the last 24 hours in Highley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Highley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

• 
  Brian Moule (@Brian_Moule1) reported 5 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

• 
  The_beefy_one (@Thebeefyone2) reported 56 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen dobbs (@kathleendobbs6) reported 4 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Gracie🐦 (@mydogisafreak) reported 6 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  Clive King (@ClisueClive) reported 7 minutes ago

  @picklemonsterG @tescomobile If they have not ported your number or you have had enough you only great 14 days to tell them to stuff it. They had not ported my number and it seems to be a common problem with Tesco. Good luck.

• 
  Ian (@iancharris) reported 9 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Katie Layla (@katielayla82) reported 10 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Sredna Rapmil (@SrednaRapmil) reported 13 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 15 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 15 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 19 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Alison Turner (@charliebarley) reported 20 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?