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Tesco Mobile outages and service status in Highley, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Highley, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Highley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Highley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • Brian_Moule1
    Brian Moule (@Brian_Moule1) reported from Kidderminster, England

    @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

  • Thebeefyone2
    The_beefy_one (@Thebeefyone2) reported from Woodside, England

    @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

  • username10982
    username10982 (@username10982) reported

    @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

  • caldicotbirder
    Bryn Burgess (@caldicotbirder) reported

    @tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

  • BucktonMel91596
    Melvyn Buckton (@BucktonMel91596) reported

    @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.

  • WimblyDonnerxo
    Melissa ✨ (@WimblyDonnerxo) reported

    @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

  • LilMissAlice__
    alice 🩵 (@LilMissAlice__) reported

    @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

  • Townfangreg
    Greg Jones (@Townfangreg) reported

    @tescomobile your delivery service is a joke. Apparently I have missed my delivery but having been in all day why didn't the door go? My phone has been broken for weeks and you haven't replaced it. Angry is not the word

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • julesvb82
    Julie Martin (@julesvb82) reported

    @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.