Tesco Mobile outages and service status in Highley, England

Problems in the last 24 hours in Highley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Highley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

• 
  The_beefy_one (@Thebeefyone2) reported 48 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

• 
  Brian Moule (@Brian_Moule1) reported 59 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aileen Murphy (@AileenMurphy100) reported 6 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Johnny Dowling (@JohnnyDowling10) reported 8 minutes ago

  @tescomobile No. Fix your network.

• 
  Mike Evans (@MikeEvstog) reported 13 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  Tracey (@tab22) reported 14 minutes ago

  @tescomobile hi, overseas and my mobile has been stolen, how do I cancel my sim,,as don’t have app and can’t log in as I keep been texted a verification code which is no use as I done have a phone. Thanks

• 
  Emma Shepherd (@emmzsheps91) reported 17 minutes ago

  @tescomobile why can I not get signal anywhere now with my phone? My partner and parents are also experiencing the same with you. Literally SOS or one bar that then makes you sound like a robot no matter who you ring! What’s the point in paying for a contract when I can’t use it

• 
  chatterbox (@chatkins1) reported 18 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Jim Hurst (@xLevel) reported 19 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  🇮🇪 Tisme (@ClionaQ) reported 20 minutes ago

  @Djq1971 @tescomobile I'm with them 10plus years at 15e a month and the customer service has always been excellent 4 phones in the family with them

• 
  Tim (@t1m670) reported 21 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Lynzy 🌻 (@Lynzyhope) reported 24 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!