Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 12/25/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone

Community Discussion

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Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cwillis19821 Chloe Willis (@cwillis19821) reported from Cirencester, England

    @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

  • roxy26117 lorraine jackson (@roxy26117) reported

    @tescomobile disappointing customer service at your Shettleston, Glasgow branch. My 75 year old mum bought a basic mobile phone from you, went back 2 days later to get some functionality advice and was told as it wasn't on your mobile network they couldn't help her. Poor show!

  • Rachel_Mishkin Rachel (@Rachel_Mishkin) reported

    @tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.

  • Xpressfeelings2 Xpressfeelings (@Xpressfeelings2) reported

    @tescomobile Thank you.....I'd the webchat on the app not working ?

  • shakti_randhawa Shakti Randhawa (@shakti_randhawa) reported

    @tescomobile hello I was trying to make an outright payment to get the Iphone 14 pro max 256 Gb black model but it’s showing an error that there was a problem processing your payment. It isn’t canceled by the bank and I do have sufficient funds in the bank. What is the issue here

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    I been with @tescomobile 3 years time to upgrade soon.They been awesome not 1 issue.Applied for a clubcard 2 weeks ago got sent a @TescoBankNews card . Did not want it just rung to cancel it lady was brilliant no way am I leaving tesco GREAT CUSTOMER SERVICE its rare these days

  • skelton_alisha Alisha Skelton (@skelton_alisha) reported

    @tescomobile please can you help? I ordered a new phone on your app and upgraded and should receive it tomorrow but I entered the wrong email on checkout and now have no tracking ID for my parcel.

  • UnicornsRockUK UnicornsRock 🏳️‍🌈🏳️‍⚧️ (@UnicornsRockUK) reported

    @KatrinaTransfem @tescomobile @O2 O2 is fine, but Tescomobile piggyback their network and it has been rumoured that O2 throttle them back first when things get busy.

  • WelliXL WelliXL (@WelliXL) reported

    @tescomobile Hi Team, I just purchased 2 phones but only 1 sim in the box. can't seem to find the phone numbers for these - help!

  • ac_mca Section 31 (@ac_mca) reported

    @tescomobile We're still waiting for those supposed high prices to actually go down.