Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 12/12/2025 05:10

December 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SWstudent78 mel (@SWstudent78) reported

    @O2 @tescomobile my signals been down since Friday. Just had a message to say I will get an update in 5 days.. guessing that means you're not rushing to fix the issue?

  • JenniKeer 🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile I've had no phone signal since yesterday. Can not send or receive texts or phone calls. Just me? Or a problem with the network?

  • pseudopolisyrd Sam Vimes (@pseudopolisyrd) reported

    @tescomobile Callum, please accept my apologies, internet does work. Just bad coverage were sister lives

  • MommmmaG Andrea Hirst (@MommmmaG) reported

    Terrible customer service from @tescomobile my mother was victim of Carphone Warehouse scam & Tesco said they’d cancelled! They had not!

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile I take it your down I topped up this morning still hasn't gone on and won't allow me to text or anything

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working

  • Khan25Billy Koyes Khan (@Khan25Billy) reported

    @tescomobile Hopeless, ignorant and arrogant.Useless service from every department. That is my summary of Tesco mobile, I will stick to O2 and Vodafone.

  • JohnPri50452361 John Pritchard (@JohnPri50452361) reported

    @tescomobile i have a text message purporting to be from Tesco Mobile saying the service hasn't been what you'd hope to offer and giving me a £5 ecredit if I click on a link. Is it genuine ?

  • PearceSudge Sudge Pearce (@PearceSudge) reported

    @tescomobile phone signal been playing up for the last few days. Can only get a signal if I stand outside the front door! Never used to be a problem. Is there a local mast problem in my area B47?

  • ChellMich Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile @ipujilitz Same - can’t log in on website or use app. Tried clearing cookies etc and still not working.