Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 01/20/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraCansell Barbara Cansell (@BarbaraCansell) reported

    @tescomobile Thank you for your reply Sean, the customer service team were very helpful & even talked hubby thro the claim process

  • suzi_inchains Suzi (@suzi_inchains) reported

    @O2 you've removed a mast in the m38 area yesterday, nobody has any signal. Can you tell me it will be replaced? We have phones with @tescomobile and @giffgaff and yourself directly all using the mast.

  • raymondbcoats Raymond Jackets (@raymondbcoats) reported

    @tescomobile can someone please help? I was told on Sunday via live chat my returned device was received and I would receive a refund in 3-5 days. Now on the 5th day and another live chat advisor saying it’s not been returned. Disgusting service 🤢

  • Kutiez2012 Kate H (@Kutiez2012) reported

    @tescomobile This means that even as the person who set up the account and purchased these contracts I am unable to access my account without the help and availability of my children!

  • ShuVeeber Shu (@ShuVeeber) reported

    @tescomobile How long on average does it take to transfer a number? Paid online and entered PAC, made 2 calls to activate but still no text about transfer as mentioned in "help" section.

  • leopheard leopheard (@leopheard) reported

    @tescomobile What network does Tesco use in the USA? I need a new phone for my UK number and need to make sure it'll work with whichever network

  • BarbaraCansell Barbara Cansell (@BarbaraCansell) reported

    @MartinSLewis Hubby & I just received text messages from @tescomobile saying we’re eligible for £5 Anniversary rewards. Being a sceptical pair, hubby checked with their customer service team & yeah it’s genuine

  • Jasmine52564820 Jasmine Grant (@Jasmine52564820) reported

    @tescomobile I have gone to an ombudsman Jade because the issue has not been resolved through customer service

  • CarolBrady11 Dr Carol Brady 💙 (@CarolBrady11) reported

    . @tescomobile completely useless payg phone for my dad which cannot be topped up online or on your automatic phone system. Ring you for help and you’re closed. So he’s stuck in a care home unable to make calls. Wish I had never bought it.

  • O4NIA_Liv Beetle_juice (@O4NIA_Liv) reported

    @tescomobile Do me a favour and cancel both transactions for me please ?