Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 01/23/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrelHalfyard Welsh baron (@DarrelHalfyard) reported

    @tescomobile How do I get a human to call me to discuss the issue? Why is it so difficult to get to speak to someone from Tesco mobile. This is a joke!

  • MichellAllgood Michelle (@MichellAllgood) reported

    @tescomobile ISSUE STILL NOT RESOLVED! DO NOT USE @tescomobile AS YOUR PROVIDER

  • MichellAllgood Michelle (@MichellAllgood) reported

    @tescomobile Unfortunately this is what I was told last week when I phoned. This issue has been ongoing for 13 days now.

  • AhmedAhmed603 Fayrouz Ahmed (@AhmedAhmed603) reported

    Hi @tescomobile i downloaded the app but every time i put in my number to get an activation code it says there is a technical hitch. So i tried logging in my account online but the the pay as you go website is not working.

  • AlanMcKean4 Alan McKean (@AlanMcKean4) reported

    @tescomobile why is Tesco 02 down in Dunkeld and Birnam. No reception now for 3 days

  • mickeykfunky Michael Kent (@mickeykfunky) reported

    @tescomobile hi, one of the members of staff in your Sunderland Extra store seemed quite condescending to my Mam earlier this evening. Kept calling her sweetheart and only seemed interested in selling IPhones and said there were no smaller phones. Not fab customer srvce! 😟

  • Imranalime Imran Ali (@Imranalime) reported

    @tescomobile I have a tesco contract i want to continue. however i want to transfer my phone number to a different company. i am being told this would automatically cancel my contract. why cant i port number over and attach a new number to my current contract?

  • MeruJadeja3 Meru Jadeja (@MeruJadeja3) reported

    Terrible customer service from @tescomobile. I lost my phone and sim card on 17th of November and asked for proof of barring and sim replacement which was supposed to arrive with in 3-5 working days. It is now 8th of December I still haven’t got my sim replacement.

  • AhmedAhmed603 Fayrouz Ahmed (@AhmedAhmed603) reported

    Hi @tescomobile i topped up my pay as you go sim, but it's not working, it said it would email me the receipt for the top up but i have not received it.

  • brixtonred79 brixtonred (@brixtonred79) reported

    @tescomobile good morning. I have contacted your customer care number twice now regarding the issues I’m having with my account due to the functionality of your website. Twice I have been told that it will be investigated and I would be contacted. My first call was on 16.11.22.