Tesco Mobile Outage Report in Hebburn, South Tyneside, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Tesco Mobile
Tesco Mobile is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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JH #FBPE 🇪🇺 🏳️🌈
(@TyneBridges) reported
from
Gateshead, England
@tescomobile Still not response to this. Can you help me?
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Yvonne
(@yanderson1981) reported
from
Annfield Plain, England
Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile
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jonrl
(@jonrl71) reported
from
Newcastle upon Tyne, England
@tescomobile Ok. I've got my signal back. I'll change instore. Thanks.
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JH #FBPE 🇪🇺 🏳️🌈
(@TyneBridges) reported
from
Gateshead, England
@tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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R-Elena
(@r_elenaf) reported
@tescomobile They have several times!! And been promised call backs from a manager twice. Then promised the complaints department would call but nothing. It's outrageous! I'm not impressed whatsoever. You obviously don't give a crap about your customers.
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Helen Gilmore
(@HelenHcgil) reported
@MichaelAyres92 @tescomobile I’ve had exactly the same problem for 2 weeks. The only way I’ve got data back is to restart the phone. I rang customer help and it’s an issue with porting new numbers over to Tesco. However, as of this morning things appear to be sorted - I live in hope!
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Mr Gouldthorpe
(@MrGouldthorpe) reported
@tescomobile hi, just done an update on my samsung phone and now my sim isn't showing. I have no network or 4G. Can you help?
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SUE kING
(@SUEkING79484710) reported
@tescomobile when are you going to solve my 4g data problem ?
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Michael Ayres 🇺🇦💙💛
(@MichaelAyres92) reported
@tescomobile I recently ported over my old phone number to my new sim (& phone), but now every time I make or receive a phone call, my 4G signal just disappears and I have to turn my phone off and on again to get Internet back. Any idea why?
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Stephen
(@narpingtons) reported
@tescomobile 3 live chats and I’ve just had the phone put down on me. I pay monthly and you have made my sim PAYG. Worst service I’ve ever had. 3 weeks without a phone because of this
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Theboydonald
(@theboydonald) reported
@tescomobile PAC code done almost 2 weeks ago, 5 times on the helpline and still no data. “Ongoing issue with a number of transfers.” Told Wed it would be sorted by Friday, another lie.Contract started 18/5 and problems 14/6 which is apparently over my 30 days 🤔
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Chris Rees
(@Reesy60) reported
Hi @tescomobile , I took out a new contract with you guys on Sunday in my local store ,supplied a pac code and all relevant info had phone on Tuesday all set up and working yet switch over from old network still not happened is this ok ?
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Jenny Wilton
(@JennyW_Deyton) reported
@tescomobile Appalling customer service. Trying to notify you of a bereavement. Directed to chat, chat not working. Called. Spoke to someone who demanded a mobile no (I don’t have it) and when I couldn’t provide this, put me back on hold… where I’ve been now for over an hour!
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amy hunter
(@iamamyhunter) reported
@tescomobile 6 days as a new customer without any mobile data is an absolute joke! And to keep getting different stories when I phone the helpline isn’t helping matters! #everylittlehelps #littlewouldbebetterthannothing