Tesco Mobile outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 13 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 14 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  jonrl (@jonrl71) reported 33 minutes ago from Newcastle upon Tyne, England

  @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

• 
  Yvonne (@yanderson1981) reported 50 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 1 minute ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Ali. Me (@AlisonWagstaff3) reported 6 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 7 minutes ago

  @SBarrettBar @DerylLynn @tescomobile May see if I hit the same hurdle. I’ve been with them a while and been tempted to try others, due to experiencing some fairly poor coverage as of late.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇸Patriot (@Blister4951) reported 9 minutes ago

  @SBarrettBar @tescomobile By Text (Fastest): Send a free text saying PAC to 65075. Your current network will reply within a minute or two. They may ask for extra details like your date of birth for security. The text will also state if you owe any early termination fees

• 
  BunnyRei (@MaddoxLittle) reported 9 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

• 
  random (@kaye55) reported 10 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

• 
  Dave Gander (@DaveGander) reported 11 minutes ago

  @tescomobile thank you for your email threatening to interrupt my service. I will remind you I have sought to pay but you declined my legal tender even suggesting it is a security matter. Thanks for defamation in front of other customers. I might deal with this post BH.

• 
  KJ (@riverofstardust) reported 11 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  TJ👻 (@_T_jpeg_) reported 16 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  Legal Style Blog (@legalstyleblog) reported 17 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).