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Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Hebburn, England

The most recent Tesco Mobile outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 7 days ago
Newcastle upon Tyne Phone 4 months ago
Newcastle upon Tyne Total Blackout 8 months ago
South Shields Phone 8 months ago
Newcastle upon Tyne Internet 9 months ago
Sunderland Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71
    jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981
    Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AlliRondel
    Alli Cronnelly (@AlliRondel) reported

    @tescomobile @WhichUK Your customer service is absolutely rubbish. My phone and data haven't been working for 16 days. I have spoken and spent time on chat every day and every day I am told 24 hours to sort it out. I have just been told 4-5 days!!!!!!!!

  • GordonMacleod6
    Gordon Macleod (@GordonMacleod6) reported

    @tescomobile I feel it is important that we pursue this as you have effectively denied my wife's right to cancel her upgrade within 14 days although she never even received her phone

  • jacquelinecamm1
    jacqueline cammaerts (@jacquelinecamm1) reported

    @tescomobile @WhichUK Really? I have no phone service at all in Huntingdon and your website is so full of advertisements I can’t make out what the outage issues are

  • Dazzy75
    Daisy (@Dazzy75) reported

    @tescomobile It hadn’t been sorted yet! My dads without a phone and your customer care frankly couldn’t care less!!

  • StanAHill
    Stan Hill (@StanAHill) reported

    @tescomobile how can this company keep going fault after fault We pay for no service 2G if we are lucky two days without home service come on Tesco can’t even get any support

  • GordonMacleod6
    Gordon Macleod (@GordonMacleod6) reported

    @tescomobile We will not be accepting this offer and have asked to escalate the complaint but have been told after 1 phonecard we have exhausted your complaints procedure and will be proceeding with the Ombudsman. Ironically the 1 phonecal was with one of the advisors we are complaining about

  • davinamcm
    Davina (@davinamcm) reported

    Been with @tescomobile for YEARS!!- go to upgrade my contract with a club card deal,realise they have my old address, cant upgrade for 72hrs, missed out on the deal&the cust service has been shocking -surely there is some autonomy to reward loyal customers?!?

  • AlliRondel
    Alli Cronnelly (@AlliRondel) reported

    @WhichUK how can you recommend @tescomobile? Their cust service is appalling. For 16 days my phone & data have not worked. I cannot call, receive calls or use data. I have chatted online & called them daily and even been into an @tescomobile shop & each time told 24hrs.

  • LaurenLakey
    Lauren Lakey (@LaurenLakey) reported

    @tescomobile warning to others, my Tesco device has been blacklisted (for no apparent reason) for the second time in 2 months. Almost three weeks on and it’s still not resolved, escalated to various teams who each tell me they’ll get back to me then never do. Disgraceful.

  • CodeNmeAngryMan
    🏴󠁧󠁢󠁳󠁣󠁴󠁿𝙄𝙖𝙣 𝙈𝙘𝘾𝙧𝙤𝙣𝙚🇺🇦 🏴‍☠️ (@CodeNmeAngryMan) reported

    @tescomobile serious question, when topping up with yourselves will I need to deal with a two factor authentication hurdle or can I just sign in and top up? [been years since I was with Tesco mobile] GiffGaff are doing my head in with theirs.