Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 03/04/2026 10:35

March 04: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • johnpilks John Pilkington PT (@johnpilks) reported

    Utterly appalling service from @tescomobile Asked for replacement SIMs over a week ago. Service on both original numbers cut off on Monday. One replacement arrived on Wednesday. Other has been lost or not issued. Put on hold for 15 minutes, then cut off. 😡🤬😡🤬😡🤬

  • SibylWrites Sibyl Ruth (@SibylWrites) reported

    After several fruitless conversations with their customer support team I've emailed @tescomobile with a complaint and am hoping for better things.

  • OlatunjiKwabena Kwabena Olatunji (@OlatunjiKwabena) reported

    @tescomobile hi I just got my new phone. My current sim is still inside the old phone. I sent the code swap also to the number it said to wait until I get no signal. Do I move it to the new one ? Or do I keep it inside the old phone? The new phone is 5G sim.

  • DavidGCawton David Cawton (@DavidGCawton) reported

    @tescomobile I no longer using Tesco Mobile and would like to delete my account but I am unable to find out how, can you help please?

  • robert_leslie_ Robert Leslie (@robert_leslie_) reported

    @tescomobile Been a customer for some years and been v satisfied. Unfortunately you don’t support Apple Watch so going to have to move away soon...unless any imminent plans to change this?

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

  • sarahpsyc Dr Sarah 💙 (@sarahpsyc) reported

    @tescomobile @EE could learn from @tescomobile ...whilst for me, hiking my contract (quite a bit this time I might add) isn’t a huge issue - for others right now it’s a cost they probably can’t afford

  • leemadden83 Lee (@leemadden83) reported

    @tescomobile I left EE for this reason after 15 years As a customer. Been at @giffgaff for the last 5 and never looked back. Always felt cheated by a mid contract price increase so good on you. @EE would never do business with you again.

  • Jenlo_21 Jenny Rutland (@Jenlo_21) reported

    @tescomobile Wow great customer service when i have to ring 12 times to get my phone sorted out since sunday. Says alot doesnt it 😡😡 never ever go to tesco mobile after this much hassle

  • PhiliSparkle Phili ❄️✨ (@PhiliSparkle) reported

    @tescomobile any reason why I’ve got full 4G signal but it’s not loading anything or taking forever to load any social media etc