Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hebburn, South Tyneside, England 03/05/2026 13:15

March 05: Problems at Tesco Mobile

Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • neillmurray2 neillmurray (@neillmurray2) reported

    @tescomobile Hey Tesco Mobile,while looking for a new 5g sim only contract with you as a customer of 10 years,I can get a better deal through Uswitch as a new Tesco Mobile customer,have I really got to PAC my number to Giff Gaff and then come back?

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Hello, do you support eSIM? for iPhone 12 Pro Max?

  • athome_lesley LesleyR (@athome_lesley) reported

    @tescomobile are Tesco mobile having problems with PAYG - all your contacts say closed for maintenance

  • stuffyourspace Stuff Your Space (@stuffyourspace) reported

    @tescomobile I cannot screenshot a button not working. It won’t allow me to “log in” to upgrade. Your website hasn’t worked properly now for MONTHS.

  • BigchancerG BigChancerG (@BigchancerG) reported

    @tescomobile 3gb, 6gb and 25gb. Poor selection of data for your contract phones. 6gb not enough and 25gb far too much .You used to be good for price and choice, not no more.

  • SuperDeadSteph 🖤 Stephiie's on mars 🖤 (@SuperDeadSteph) reported

    @tescomobile Hey, so I've checked again and it says there are no problems now, but my phone is still saying there's no sim card. So could be a fault with the sim card. Am I able to get a replacement sim card sent to me? Im on contract.

  • jmh3004 ⭐️ Jo Hogben ⭐️ (@jmh3004) reported

    @tescomobile I can’t keep on trying, I’m working. I submitted the complaint details by email to avoid this, why can an email not be replied to with more than a useless ID reference!? Not only were we given false information, we now can’t get a reply in a timely manor.

  • jmh3004 ⭐️ Jo Hogben ⭐️ (@jmh3004) reported

    @tescomobile I submitted an email complaint on Monday. Tuesday I received what looked like a reply with an incident number (4073062) but no actual reply. I emailed by return on Wednesday asking what was happening, but have heard nothing more since?

  • Davidyihye David (@Davidyihye) reported

    @tescomobile Hi I've tried still the same issue, I don't know of the Manchester area is covered properly for Tesco mobile is really is bad

  • ismisecasey Casey Whittaker (@ismisecasey) reported

    @tescomobile Unfortunately no, I've tried and I just get a message saying you're busy. I am trying to support my sister with learning difficulties on my only day off as I am a nurse. This is starting to really frustrate me, we plan to just cancel contract if not resolved.