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Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Hebburn, England

The most recent Tesco Mobile outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 9 days ago
Newcastle upon Tyne Phone 4 months ago
Newcastle upon Tyne Total Blackout 8 months ago
South Shields Phone 8 months ago
Newcastle upon Tyne Internet 9 months ago
Sunderland Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • yanderson1981
    Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71
    jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • TyneBridges
    JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HoppingOnEmpty
    L (@HoppingOnEmpty) reported

    @tescomobile queueing for an hour and a quarter so far and still not served as only one member of staff in a busy store. He's great but please support him and your customers.

  • M1KE_HARRIS
    Mike Harris (@M1KE_HARRIS) reported

    @tescomobile I can make calls just fine but 4455 cuts off after exactly 5 minutes now. This never used to happen. By the time I go through the push 1 2 and soneone answers I have about 60 seconds to go through security, say why I'm calling and get an answer. 5 times now this has happened.

  • RichardHofman33
    Richard Hofman (@RichardHofman33) reported

    @tescomobile Hi Liz,I tried to contact the link you had sent me but I can't find any care agent there.Yes there has to be plenty of chats I had done with your online chat staff and I was always firmly assured that the SIM card will be activated.I did a complaint but no response from Tesco Mob

  • Nancyro71077485
    Nancy🌸 (@Nancyro71077485) reported

    @tescomobile can you please sort out my problem, no service for 2 days then little service!

  • inecux
    Steve Wilson (@inecux) reported

    @tescomobile how can your company turn a web order for a sim only contract for an expiring contract into a mess where I want to move all my families mobile devices to another provider? Awful customer service!

  • anitaadey
    Anita Stephenson (@anitaadey) reported

    @tescomobile Ok thank you for help I’m gutted it’s never happened before!!

  • chinleyman
    gary tordoff (@chinleyman) reported

    @tescomobile let down again by Royal Mail, can someone please look at the messages we exchanged about a replacement SIM card this morning please.

  • Nightbreed123
    David Latham (@Nightbreed123) reported

    @tescomobile How is it that you take payment instantly but it takes you a month to refund? I never even received the device, now you are holding my money! Absolutely shady!

  • drinkicecofee
    stepho (@drinkicecofee) reported

    @tescomobile its actually shocking how terrible your service is, being charged for 25GB getting 18GB, never have service even though i live in the city and im getting random messages for some random phone bill as well as mine. save ur money n switch to EE or something xx

  • TIMO317
    TIMO-3 (@TIMO317) reported

    @tescomobile i got the best service ever for a mobile. i was told what the problem was and *** was resolved. thanks