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Tesco Mobile

Tesco Mobile Outage Report in Hebburn, South Tyneside, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Hebburn, England

The most recent Tesco Mobile outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 11 days ago
Newcastle upon Tyne Phone 4 months ago
Newcastle upon Tyne Total Blackout 8 months ago
South Shields Phone 8 months ago
Newcastle upon Tyne Internet 9 months ago
Sunderland Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jonrl71
    jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981
    Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gumdrops33
    Gail (@Gumdrops33) reported

    @VodafoneIreland After 2 weeks of no home broadband, one engineer that didnt turn up and two @tescomobile at their data limit due to hot spotting (WFH) STILL no sign of anyone to fix it. HELP PLEASE 😭😭😭

  • gb212gb
    Gee (@gb212gb) reported

    @AirtimeRewards I’ve been trying to redeem my £10 credit against my @tescomobile bill and it just keeps saying it can’t do it? And then in the support section it says to email but there isn’t a Tesco option?

  • ReaddyHeather
    Heather Readdy (@ReaddyHeather) reported

    @tescomobile your customer service is horrendous!! What we need to do is to be able too pay of the safety buffer in order to be able to use the phone again!! Why has it taken 3 hours to get no where! 15 years of loyalty has amounted too nothing! We Can't wait too leave!

  • benhelsby
    Ben (@benhelsby) reported

    @tescomobile are you more helpful than your customer service team? I need help with my phone upgrade

  • Brayshawmpj
    MBrayshaw (@Brayshawmpj) reported

    @tescomobile your customer services are a disgrace what sort of business doesn’t have an escalated call process and refuses a customer to speak to a supervisor or manager? Ombudsman’s complaint has been opened and I’ll be taking all my contracts elsewhere as soon as they end.

  • MR_JOHNHAMMER
    HAL (@MR_JOHNHAMMER) reported

    @tescomobile help! i received a sim card from you today which i want to use in my android tablet for internet connection. sim card installed 4G showing. i created an account using the tablets phone number and bought a £10 rocket pack. however i have no cellular internet access

  • cisnegirl
    Janet Davies (@cisnegirl) reported

    @AndrewBooton @tescomobile Don't switch to @EE then. Bloody awful hold music.

  • markhewitson1
    mark hewitson (@markhewitson1) reported

    For clarity, the hardware will allow it but tescomobile doesn't. This is a very odd service gap.

  • RachTheWanderer
    Rachmas 🎄 (@RachTheWanderer) reported

    @tescomobile hello I topped up my phone on the app and it came out of my bank yesterday but it never topped up my phone as it doesn’t come up when I click top up history. The payment on my bank says pending since yesterday is there anyway you can claim this payment?

  • Brianswhitenose
    Jenny (@Brianswhitenose) reported

    @tescomobile My Dad's phone is showing emergency use only, it is a Motorola, how do we switch this off? I have tried everything, signal area should be good.