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Tesco Mobile

Tesco Mobile Outage Report in Frimley, Surrey, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Frimley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Frimley, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Reading, Woking, Staines, Bracknell, and Chertsey.

CityProblem TypeReport Time
Guildford Internet 1 day ago
Reading Internet 4 days ago
Woking Phone 9 days ago
Staines Phone 21 days ago
Bracknell Phone 1 month ago
Chertsey Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • gonzo2005
    jason huntley (@gonzo2005) reported from Reading, England

    @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • timjinx
    Tim Jinkerson (@timjinx) reported from Finchampstead, England

    @tescomobile I hate that radio advert, we always shout at it. Being smug is never a good look.

  • shasel1104
    Sharon Lawrence (@shasel1104) reported from Wokingham, England

    @BamaLam41 @tescomobile They use the 02 network

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ridinhert
    Ridley Scott (@ridinhert) reported

    @tescomobile half the time people call me it goes direct to voicemail...I've been back to the shop , phoned the helpline, been on the chat twice...still does it...please help!

  • mcreains
    Susan McKane (@mcreains) reported

    😳 In 7 days you’ve promised me 4 times after 3 hrs of webchat/calls, that my issue is sorted @tescomobile. Nope. Tonight now I’m told you’ll escalate a user case & that takes another 3 days…still without phone…and that it’s a global issue? Really?

  • dkwou1
    DKW (@dkwou1) reported

    @tescomobile Hi, my Samsung mobile was stolen and I have tried repeatedly to get the phone blocked with Tesco mobile support. They just haven't done it. I need to have proof that the IMEI has been blocked so I can claim the money from the insurance.

  • funkinpunker
    antiantieverything (@funkinpunker) reported

    @SeanyShorty @tescomobile If you have the app we usually use the online chat through the help section

  • SebWaxman
    SebWaxman (@SebWaxman) reported

    @tescomobile This hasn’t fixed the issue.

  • shaz_toonmad
    Shaz Cunliffe (@shaz_toonmad) reported

    Been with @tescomobile for over 10 years spent thousands on various contracts, never been treated so poorly as i have lately, all because i tried changing my direct debit from the 1st to the 8th of each month starting october, i am completely upto date never been in arrears and..

  • simon_euro
    Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    @onetakewoop @tescomobile They are great until you have a real problem, absolutely abysmal customer service.

  • hme2701
    helen (@hme2701) reported

    @tescomobile what an utter joke Regis company is … if you have a problem they willl not call or help you. Stay away and social media time are no help as they can’t call either or put you in touch with someone

  • Trucker_Flyboy
    Dale ‘FLYBOY’ Brewis (@Trucker_Flyboy) reported

    Can never get signal on @tescomobile even in places with 5G 😒

  • LancsBusRT
    LancsBusinessRT (@LancsBusRT) reported

    @tescomobile when did your customer service become so bad? Thought you pride yourself on that?