Tesco Mobile outages and service status in Fortrose, Scotland

Problems in the last 24 hours in Fortrose, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fortrose, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Fortrose, Scotland

Latest outage, problems and issue reports in Fortrose and nearby locations:

• 
  invercoffee (@Invercoffee) reported 2 minutes ago from Inverness, Scotland

  @tescomobile @Albman55 What use is that when your coverage in the Highlands is poor, especially compared to EE

• 
  Ramsayphoto (@Ramsayphoto1) reported 46 minutes ago from Nairn, Scotland

  Really dissapointing from @tescomobile and DPD upgraded supposed to be NEXT DAY DELIVERY well now ita not arriving till WEDNESDAY. 10+ years customer spent lots with you. Last time I upgrade online!

• 
  Edel Thom (@edel_thom) reported 48 minutes ago from Stittenham, Scotland

  @tescomobile Text messages on my iPhone are flagging as unsent but are still being received? iMessage is not affected. I have tried resetting phone settings and it’s not resolved. Is it a network issue ? Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saz The Crumb (@PikaSaz) reported 4 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  john5691 (@JohnMac22756388) reported 5 minutes ago

  @tescomobile Hey you do o ow the UK is nearly 80% white don't you? But you'd never think it watching your last TV adverts. It looked 80% BLACK & 20% White, never use you now

• 
  Ryan Trathen. (@ryryTrath) reported 7 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  Ola (@Jajasolu) reported 9 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Jordan Abbott (@jordanabbott93) reported 13 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Theresa Bevan (@1pennysweet) reported 15 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  montyniblet (@montyniblet) reported 17 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Antty (@Antty629802) reported 18 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Shaun Reviewer (@ReviewShau42660) reported 18 minutes ago

  @tescomobile Hi sorry to moan, but FED UP with Tesco data not working & letting me down in the Bournemouth Area. Thinking of Tesco mobile for Dorset? Think again! 😠 😡

• 
  clam (@clam70435692) reported 21 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one