Tesco Mobile outages and service status in Dunning, Scotland

Problems in the last 24 hours in Dunning, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dunning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dunning, Scotland

Latest outage, problems and issue reports in Dunning and nearby locations:

• 
  Grant Murray (@Smurfboyg) reported 58 minutes ago from Glenochil Village, Scotland

  @tescomobile do you guys not budge when wanting An upgrade? Prices are as Is take it or leave it customer. Loyalty don’t mean a thing

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean (@SeanSav31) reported 3 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Ann (@English_girl98) reported 9 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Antty (@Antty629802) reported 11 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Sarah Kears (@SarahKears) reported 15 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 16 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Andy (@Orileyuk1) reported 17 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Johnny Dowling (@JohnnyDowling10) reported 18 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  cupcake (@cupcakecutie10) reported 21 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Ginny (@GinintheCity) reported 22 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?