Tesco Mobile outages and service status in Cupar, Scotland

Problems in the last 24 hours in Cupar, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cupar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cupar, Scotland

Latest outage, problems and issue reports in Cupar and nearby locations:

• 
  Doug (@dougaitken) reported 13 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 14 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile Both myself and my husband are having the same issue

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 30 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile I'm in Scotland using wifi and my family in England can't see my pics in messenger or WhatsApp. . Hubby having same issue on 4G at work.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 31 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile And my son in law in london on 4G having same issue, but my son there on different network having no issues. Its o2. Has to be.

• 
  Andy The Dee (@dundeeandy) reported 49 minutes ago from Dundee, Scotland

  Thank you @tescomobile for crediting my next month's phone bill for £3 after I'd made a complete mess of uploading my Clubcard voucher onto this months bill. Excellent Customer service handled with minimum of fuss.

• 
  Doug (@dougaitken) reported 57 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

• 
  Joey Joe Joe Junior Shabadoo (@Bilo_Kravo) reported 58 minutes ago from Dundee, Scotland

  Just cancelled my contract with @tescomobile and I've never been made to feel like such a traitorous sack of shit in all my life. Jesus, not sure I'll be able to look myself in the mirror again.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 6 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  gillian mary (@gillianwyatt601) reported 11 minutes ago

  @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

• 
  Sam Horne (@SHN51989) reported 12 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  Saz The Crumb (@PikaSaz) reported 13 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Sarah Hill (@thelovelysarah) reported 14 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Ali. Me (@AlisonWagstaff3) reported 14 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  ✨ (@ShannonLana) reported 18 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  Keith hider (@nookiehider) reported 19 minutes ago

  @tescomobile No my wife is on same network shes is ok

• 
  Aaron hassan (@custardwarrior) reported 20 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area