Tesco Mobile outages and service status in Crowborough, England

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Crowborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Crowborough, England

Latest outage, problems and issue reports in Crowborough and nearby locations:

• 
  Richard Merry (@Luca4) reported 2 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

• 
  Mark Harrison (@SnapperHarrison) reported 8 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynzy 🌻 (@Lynzyhope) reported 5 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Tim (@t1m670) reported 12 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Flat Earth (@GloBAAL_Failure) reported 15 minutes ago

  @SBarrettBar @tescomobile Internet service providers go one step further and force you into parting with one final payment as punishment for leaving and god forbid you refuse to pay them

• 
  Jeremy Lindsell (@JeremyLindsell) reported 19 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Pete Carroll (@pcarrollmusic1) reported 19 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  Tracey (@tab22) reported 20 minutes ago

  @tescomobile hi, overseas and my mobile has been stolen, how do I cancel my sim,,as don’t have app and can’t log in as I keep been texted a verification code which is no use as I done have a phone. Thanks

• 
  Dave Gander (@DaveGander) reported 28 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  Sean (@SeanSav31) reported 28 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 29 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  random (@kaye55) reported 29 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm