Tesco Mobile outages and service status in Crowborough, England

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Crowborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Crowborough, England

Latest outage, problems and issue reports in Crowborough and nearby locations:

• 
  Mark Harrison (@SnapperHarrison) reported 44 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

• 
  Richard Merry (@Luca4) reported 49 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TomG (@TomG07581187) reported 3 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

• 
  Jules Perks (@mrs_skrep) reported 5 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Barbara (@BarbaraSutton15) reported 7 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  m n (@silsonit) reported 8 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 8 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Jill Collier 🟥 (@JillCollier16) reported 13 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Johnny Dowling (@JohnnyDowling10) reported 14 minutes ago

  @tescomobile No. Fix your network.

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 15 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Pete Carroll (@pcarrollmusic1) reported 15 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  chatterbox (@chatkins1) reported 16 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR