Tesco Mobile outages and service status in Crowborough, England

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Crowborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Crowborough, England

Latest outage, problems and issue reports in Crowborough and nearby locations:

• 
  Mark Harrison (@SnapperHarrison) reported 18 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

• 
  Richard Merry (@Luca4) reported 45 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alan lewis wildlife stuff (@LewisStuff) reported 6 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Shaun Reviewer (@ReviewShau42660) reported 9 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  fabio manetta (@fabiomanetta) reported 10 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Sarah Hill (@thelovelysarah) reported 17 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Sian (@SianElin_PT73) reported 20 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  Gracie🐦 (@mydogisafreak) reported 21 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  jason mcneilly (@jaymcneilly) reported 22 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Gracie🐦 (@mydogisafreak) reported 25 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Antty (@Antty629802) reported 27 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app