Tesco Mobile Outage in Crewe, Cheshire East, England

@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

@tescomobile your customer service is shocking! I will be finding another provider now!

@tescomobile went to turkey and used my phone for 8mins before it told me I’ve reached my limit. My phone is £134 roaming charges for 8 mins use of my phone. It’s 2022 this is disgusting service. Do not go with Tesco if you travel abroad unless you’ve won lottery

@tescomobile staff were taking the mick out of me while they thought I was on hold and offered £67 off my £200 bill…. Something tells me I have not been compensated at all for the poor customer service

@aimhdesigns @tescomobile i had this issue yesterday but it resolved after i restarted my phone x

@tescomobile my phone was ported over from Virgin on Monday 27th, I still don't have data working, customer service says 'is a known problem and are working on it' 'affecting lots if people' Why?

anyone else having problems on @tescomobile with no service or data no matter where you go???

@petermat9 @tescomobile @WhichUK Tesco confirm to me that this is a national problem affecting every Sim transfer.

you suck @tescomobile, just as bad as the other companies you pretend to be different from

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can

@tescomobile @WhichUK Too late Tesco, gave you a week to sort it, can’t wait for a fix that might never come, I’ve moved networks.