Tesco Mobile Outage in Crewe, Cheshire East, England

@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

@tescomobile your customer service is shocking! I will be finding another provider now!

@tescomobile Your website says if the password doesn't work to ask for another one, but each time I fill this in I don't get a message back from you.

@tescomobile This is a new problem

@tescomobile I've had to change my sim card for no signal for a week. No other changes.

@tescomobile so to use my phone now I need to turn it off/on,apparently I'm not getting texts due to the senders network, what a load of crap I've been fobbed off with again.Expected more from u @tescomobile can't belive I'm saying this but I wish I'd stayed with @VodafoneUKhelp

@tescomobile Atrocious customer service, advisors haven’t a clue giving conflicting information. My tarrif was supposed to change on the 9th, the change hasn’t taken place little help offered and basically told to suck it. Great way to treat a customer of 11 years.

@tescomobile AVOID must be 1 of the worst companys customer service av dealt with when cancelling/ paying off a contract(2 phones on it) whoever she was wasnt happy and i think shes actually locked the phone of an account thats 2 years was up so technically the phone was payed 4

@tescomobile Hey! How come you don’t have WiFi calling? Any plans of getting this on your network sometime soon?

@tescomobile I’ve only been with you for a week. Already had a scam call about my NI number, and just had a scam text about a parcel!! Never had this problem with other providers 😡😡🤯🤬🤬

Why’s the signal so terrible in the LA12 8NB area @tescomobile

@tescomobile So apparently I dont meet the criteria for a Tesco mobile phone contract 🤔 and yet I have a Tesco Credit Card, an excellent credit score, no Cifas markers, no outstanding debts, no CCJs and yet still I've been turned down for credit 😤