Tesco Mobile outages and service status in Cornwall, England

Problems in the last 24 hours in Cornwall, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cornwall, England

Latest outage, problems and issue reports in Cornwall and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 14 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Jason G Henderson (@Jasehendy) reported 16 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 16 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

• 
  Matt (@iammattbowen) reported 54 minutes ago from The Coombes, England

  @tescomobile disappointed me again. Never called me after several requests. I was told I would be called before 20:00 guess what it's 20:47 and no call. Typical. Time to visit another provider

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 4 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 5 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  jess rach x (@Rachel914481091) reported 7 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  David Hamilton (@hamilton_david) reported 8 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Graeme Paddison (@graemepaddison) reported 9 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Simon Hawley (@Simon_Hawley) reported 9 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  Jeremy (@io_scores) reported 9 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Chris (@geordiechris48) reported 14 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Smooth211 (@Smooth2111) reported 14 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  Graham Stout (@GrahamStout4) reported 16 minutes ago

  @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace