Tesco Mobile outages and service status in Cornwall, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cornwall, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cornwall, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cornwall, England
The most recent Tesco Mobile outage reports came from the following cities: St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell
|
Phone | 2 months ago |
|
Bodmin
|
Internet | 3 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Cornwall, England
Latest outage, problems and issue reports in Cornwall and nearby locations:
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Jason G Henderson (@Jasehendy) reported from Wadebridge, England@tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.
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Les Barlow (@lezbarlow) reported from Padstow, England1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.
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Matt (@iammattbowen) reported from The Coombes, England@tescomobile disappointed me again. Never called me after several requests. I was told I would be called before 20:00 guess what it's 20:47 and no call. Typical. Time to visit another provider
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Les Barlow (@lezbarlow) reported from Padstow, England2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Saz The Crumb (@PikaSaz) reported@tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?
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Greg Jones (@Townfangreg) reported@tescomobile your delivery service is a joke. Apparently I have missed my delivery but having been in all day why didn't the door go? My phone has been broken for weeks and you haven't replaced it. Angry is not the word
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom
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Colette Houlihan (@Colly_wobbles) reported@GitGrumpygit @tescomobile Thank you. I am nearly 70 and a PAYG customer. Am/was with Tesco for 20 years! Can you recommend another provider that won't steal my credit? I'm in Cambridgeshire and the cover is good.
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kathy (@katzmm) reported@tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.
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Zelda Hansen (@Zeldahansen) reported@EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them
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1234 (@MissKillikelly) reported@tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!
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Chris Adley (@MrChrisAdley) reported@adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!
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Adam (@DiscoveryAdam) reported@tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please