Tesco Mobile outages and service status in Cornwall, England

Problems in the last 24 hours in Cornwall, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cornwall, England

Latest outage, problems and issue reports in Cornwall and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 7 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Matt (@iammattbowen) reported 19 minutes ago from The Coombes, England

  @tescomobile disappointed me again. Never called me after several requests. I was told I would be called before 20:00 guess what it's 20:47 and no call. Typical. Time to visit another provider

• 
  Jason G Henderson (@Jasehendy) reported 31 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 39 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@ArtilleryMan728) reported 7 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Tim (@t1m670) reported 8 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Ucheykingz (@Ucheykingz) reported 11 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Ann (@English_girl98) reported 12 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Jules Perks (@mrs_skrep) reported 13 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Dave Gander (@DaveGander) reported 14 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @fgrscomhub @tescomobile @wlhowarth 1 On 29 July you told me someone would get back to me and that my complaint would be escalated. It is now 6 August and, six working days later, nobody has contacted me as promised - this was through X

• 
  Jeremy Lindsell (@JeremyLindsell) reported 20 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Martitta (@MShazzzi) reported 23 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable