Tesco Mobile outages and service status in Padstow, England

Problems in the last 24 hours in Padstow, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Padstow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Padstow, England

Latest outage, problems and issue reports in Padstow and nearby locations:

• 
  Jason G Henderson (@Jasehendy) reported 17 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 46 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Les Barlow (@lezbarlow) reported 59 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eleanor Burrell (@Eleanor000001) reported 8 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Dave Gander (@DaveGander) reported 8 minutes ago

  @tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.

• 
  Pete Carroll (@pcarrollmusic1) reported 10 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 17 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Simon (@simondukamp) reported 19 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  Les Twigg (@LesTwigg) reported 19 minutes ago

  @SBarrettBar @tescomobile I had a similar problem with Three. Sent a message to the text number and replied wanting my date of birth, which I had never given them. After days of hassle, someone rang from head office "just put any date in as we don't have yours on file"! Never as simple as they claim.

• 
  J Campbell (@JulesCampbell1) reported 21 minutes ago

  @tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..

• 
  Darren Collier (@Buster115) reported 21 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Flat Earth (@GloBAAL_Failure) reported 23 minutes ago

  @SBarrettBar @tescomobile Internet service providers go one step further and force you into parting with one final payment as punishment for leaving and god forbid you refuse to pay them