Tesco Mobile outages and service status in Wadebridge, England

Problems in the last 24 hours in Wadebridge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wadebridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wadebridge, England

Latest outage, problems and issue reports in Wadebridge and nearby locations:

• 
  Jason G Henderson (@Jasehendy) reported 3 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 25 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

• 
  Les Barlow (@lezbarlow) reported 50 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Dixon (@PnoTuna) reported 6 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  georgia (@georgiajadeexox) reported 11 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  J Campbell (@JulesCampbell1) reported 13 minutes ago

  @tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..

• 
  Colette Houlihan (@Colly_wobbles) reported 14 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 15 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Sean (@SeanSav31) reported 16 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 17 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Simon (@simondukamp) reported 22 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  loobylou (@loobylambchop) reported 22 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling