Tesco Mobile outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 4 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Jason G Henderson (@Jasehendy) reported 9 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 40 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Hawley (@Simon_Hawley) reported 3 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  DS (@DSuggers) reported 5 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

• 
  Marie Hobson (@MarieHobson) reported 6 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why

• 
  Richard (@Richardlewis31) reported 7 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  Smooth211 (@Smooth2111) reported 9 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  username10982 (@username10982) reported 13 minutes ago

  @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

• 
  DJ (@royaloctopus_) reported 17 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  Ali. Me (@AlisonWagstaff3) reported 17 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Pete Carroll (@pcarrollmusic1) reported 18 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 18 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.