Tesco Mobile outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 29 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

• 
  Les Barlow (@lezbarlow) reported 29 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Jason G Henderson (@Jasehendy) reported 49 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  picklemonsterg (@picklemonsterG) reported 5 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  picklemonsterg (@picklemonsterG) reported 5 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Sam Horne (@SHN51989) reported 7 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  David Hamilton (@hamilton_david) reported 8 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Smooth211 (@Smooth2111) reported 10 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Melissa ✨ (@WimblyDonnerxo) reported 10 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Grace🐦 (@mydogisafreak) reported 10 minutes ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 11 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Bryn Burgess (@caldicotbirder) reported 14 minutes ago

  @tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks

• 
  Saz The Crumb (@PikaSaz) reported 16 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?