Tesco Mobile

Tesco Mobile Outage Report in Newquay, Cornwall, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newquay, Cornwall, England 01/01/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • lezbarlow Les Barlow (@lezbarlow) reported from Padstow, England

    2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

  • lezbarlow Les Barlow (@lezbarlow) reported from Padstow, England

    1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

  • Jasehendy Jason G Henderson (@Jasehendy) reported from Wadebridge, England

    @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wrighty8822 mark wright (@wrighty8822) reported

    @tescomobile hi, I've just joined your network and moving my number across. I gave my pac code last week and was told I would get a text with a time and date within 24hrs and didn't, could you please tell me when my number is changing? Thanks

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile It’s not the service I’ve received in the past.

  • DaveW_1878 Dave (@DaveW_1878) reported

    also inserted a new SIM. Still same issue. Can I cancel my contract as the phone is not ‘fit for purpose’? Anyone have any experience of similar?? Been onto @tescomobile help desk for almost an hour this morning - constantly left waiting and as much use as a chocolate fire guard

  • Cerys_H_Goff Cerys Goff (@Cerys_H_Goff) reported

    @tescomobile hi. I have a contract with you. Have tried contacting customer care several times today. Just need to pay my bill and adjust my price plan. Six phone calls and a live chat later and none of it has been sorted. Worst customer service I've received in years

  • joystur Joystir (@joystur) reported

    @tescomobile I've just arrived in Canada and my phone won't work because I've exceeded my cap set at £40 but I only made one call of a minute's duration when I arrived. I can't login to my account either to see what's happened. I need to be able to use my phone. Please help.

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile disappointed two fold, she was not told to turn the phone on and off after 24 hours. And your telephone support should have told me to do it which would have saved my Mum 6 6 mile round trip.

  • juliusfrank67 carol robertson (@juliusfrank67) reported

    @tescomobile hi still having signal issues in my area and seem to go round in circles when asked to DM ?

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @tescomobile How do they know I’m at Tesco mobile customer and how on earth have they got hold of my mobile number?

  • DaveW_1878 Dave (@DaveW_1878) reported

    I have a mobile contract with @tescomobile . This phone is 6 months old into a 3 year contract. The phone regularly cuts out - ‘call failed’ in middle of calls - both personal and business. Tesco mobile help desk keep telling me to wipe the SIM and restart. I have done this and

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile I’m not impressed with your customer service dept. My mother took her phone to one of your outlets as it wasn’t working there was a problem with the SIM card so i#t was swapped for a new one. They said it would take 48hours to update. After the 48 I called your CS.