Tesco Mobile outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 7 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

• 
  Jason G Henderson (@Jasehendy) reported 27 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 38 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fizen (@fizenapp) reported 5 minutes ago

  @_EnglishMon_ @RobertJudd4 @tescomobile Border glitches happen even on Anglesey, Ireland's 50 miles away. A local eSIM would've kept you on the right network.

• 
  Jules Perks (@mrs_skrep) reported 5 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Ucheykingz (@Ucheykingz) reported 5 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Johnny Dowling (@JohnnyDowling10) reported 8 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Justine (@bean0509) reported 13 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Barbara (@BarbaraSutton15) reported 14 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Gracie🐦 (@mydogisafreak) reported 18 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Lesley (@Headonamission) reported 21 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  Sean (@SeanSav31) reported 24 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 30 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out