Tesco Mobile Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme, Macclesfield and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Macclesfield |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Paul Brandon
(@paul_brandon) reported
from
Middlewich, England
@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Leigh Nelson
(@LeighNelson3) reported
from
Wilmslow, England
@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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boorach2
(@boorach2) reported
@tescomobile I'm in the US trying to add a data bundle all day. The app is saying "technical problems" is this right??
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SimonD
(@Roles86D) reported
@tescomobile I have been a customer with Tesco Mob since July . I can tell you not a chance would I re new or recommend. Shocking customer service . Happily take the DD each month and when help is needed , they are clueless.
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Barry Clarke
(@bazzaclarke99) reported
@tescomobile what is wrong with your customer service advisors? We call for help, told to take sim out and when we said it will take second when we find something to get the sim out the advisor says "if you are going to be long I will cut off and you will have to call back"!
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Lynn Newman
(@LynnieNewman) reported
@tescomobile I can now get incoming calls but can’t make outgoing as I’ve supposedly used 44640 minutes, sent 31000 texts and used 12gb of data, since Thursday! This is now my third day without full service and I have lost two days of work! Tesco Mobile? 💩
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Amanda Thurlow
(@thurlow_amanda) reported
@tescomobile I still have no phone service after pac code sent 4weeks ago. No help from you & left in the dark & useless customer service! Rude response from fb messaging team.
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PC
(@PeterCo60632370) reported
@tescomobile Hi why is the app not working and why will you not renew my package now I've topped up by phone? I need my phone to work
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Reggie Smith
(@mediaareshit) reported
@tescomobile Thanks for the reply. I’ve followed the instructions and still cannot scroll up or down. Incredibly frustrating. Is there a number I can call?
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Sarah Harris
(@implausible17) reported
@tescomobile They are not correct. It is not physically possible to have used that much data in 50 seconds with a low usage app. I've been a great customer of yours since you launched. I have 2 contracts with you (mine and my son's). Your loss.
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Sallie-Jane Edwards
(@salliejane9) reported
@tescomobile As advised multiple times by your staff I'll get a call within 24 hours, no wait 48 hours, no hang on 5 working days, this time is now over, when was I last late paying? Never! I'm taking this to ombudsman tomorrow, waiting longer is simply not feasible, you aren't going to phone
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Chris Morgan
(@WalesCaegarw) reported
@tescomobile Please can someone tell me when the mobile mast at Mountain Ash will be working. Has been down for over a week.