Tesco Mobile outages and service status in Congleton, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Congleton, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
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Phone | 1 month ago |
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Internet | 2 months ago |
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TV | 4 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
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Total Blackout | 8 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Paul Brandon (@paul_brandon) reported from Middlewich, England@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?
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Tony Weston (@knowingeye) reported from Alsager, England@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandDisgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Leigh Nelson (@LeighNelson3) reported from Wilmslow, England@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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heather johnson (@ethj1502) reported from Stoke-on-Trent, England@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Martin (@AmandaKMartin) reported@tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont
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Saz The Crumb (@PikaSaz) reported@tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him
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Jamie Imber (@Jayballzz23) reported@tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception
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Ola (@Jajasolu) reported@tescomobile my SIM card has no signal and no one is responding
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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Da33a Jay (@DoogieHowitzrMD) reported@tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!
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Maly (@MARnHAR) reported@tescomobile really SUCKS
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Bryn Burgess (@caldicotbirder) reported@tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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picklemonsterg (@picklemonsterG) reported@tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!