Tesco Mobile

Tesco Mobile Outage Report in Congleton, Cheshire East, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Congleton, Cheshire East, England 01/12/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • LeighNelson3 Leigh Nelson (@LeighNelson3) reported from Wilmslow, England

    @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MaulaJatt18 Maula Jatt (@MaulaJatt18) reported

    @tescomobile after speaking to Callum today who refused me his manager, Paige, I realised I have been mis-sold into a contract which I did not ask for. I have been charged premium texts when I had a safety buffer and TM will not refuse. More shocking is the poor customer service

  • filynch Fiona Lynch (@filynch) reported

    @tescomobile 48 hours without network coverage! Have had assurances twice from customer services that my number would be transferred to my new contract and still nothing. Can't get through to your live chat now either. Really really disappointed with your service!!

  • LyliaRose ✨ Victoria ✨ UK Blogger ✨ (@LyliaRose) reported

    @tescomobile I topped up my daughter’s PAYG and bought her a rocket pack for £10. Now the 4G internet won’t work. Tesco Mobile app says ‘sorry there’s a technical hitch’ and I can’t access it. I tried calling 4455 and it won’t recognise I’m pressing 3 for help. Can you help?

  • EllieLythe Elsjoe_x (@EllieLythe) reported

    @tescomobile I get a text to say you will give a date in the next 24hrs to change my number over and it has now been 2 days!! And no text, Great customer care there 👏🏻👍🏻

  • ExpatEcosse Parole D'Expat Écosse (@ExpatEcosse) reported

    @tescomobile They told me to contact you. You guys needs to speak with each other. I have paid for an order up front then was told it could not be fulfilled and now I have to chase for a refund! It is unacceptable! What kind of service is this?

  • JMSLuck1995 Josh Luck (@JMSLuck1995) reported

    @tescomobile Tesco Mobile seems great since I joined but it takes far too long to speak to someone at customer service, Live Chat is great via the App but wish it was easier to actually speak to someone #TescoMobile

  • m_mdavy Michael Davy (@m_mdavy) reported

    @tescomobile absolute joke of support service been trying to get help for 3 days now just keep getting run around. Can't wait to leave

  • RobBell24009932 Rob Bell (@RobBell24009932) reported

    @tescomobile What are you doing? I wait 30 minutes on your Customer Care line (ha!) when I get someone on the line the reception is so bad we cannot hear each other. I scuttle round my flat trying to improve signal! Watching stuff on YouTube is annoying, plays, stops forever.

  • ExpatEcosse Parole D'Expat Écosse (@ExpatEcosse) reported

    Still no refund and no answer to my DMs! @tescomobile @Tesco I have been a customer for decades and to be honest I am thinking of switching for another provider.

  • GAMERTAGVR 𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @tescomobile It would be nice to ring your customer care team and speak to someone who knows more about your services and products than I do. Today I was asked to turn the phone on and off again which I speaking from while they remained on the line