Tesco Mobile

Tesco Mobile Outage Report in Cobham, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cobham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cobham, Surrey, England 12/19/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cobham, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Cobham, England

Latest outage, problems and issue reports in Cobham and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AlfnPolly ☁️°°°ℒℰЅℒℰᎽ ℳᎯℂℕᎯℬ (@AlfnPolly) reported

    @tescomobile Thank you! I tried to tell both people on chat this. Requested 29th and still not here and no phone for two days now. I don’t have my sim yet and NEED it to come tomorrow. I’ve been charged for these two days with no service though

  • sodniss Sodniss (@sodniss) reported

    @tescomobileire since i move to my old number i can log in the my.tescomobile app.. i tried to reset password and it says we cannot reset your password,need help tks

  • Richarda80 Richard (@Richarda80) reported

    @tescomobile does your new Malden store not want to deal with new customers at 630 on a week day ? Peddled a story of card readers down to start with but changed tune after advising they weren’t in main store!!

  • cheekychipz emuboy1998 (@cheekychipz) reported

    @tescomobile hi! I'm trying to upgrade my phone 9months early but everytime I try to process this it keeps trying to upgrade another member of my family contract I'm paying for with no option to upgrade my own contract? Help please and thank you 👍

  • rjm101163aux Richard Maunder (@rjm101163aux) reported

    @QPRgirl13 @tescomobile Well when I was on O2 I NEVER had any problems in the USA or Exuma using my phone !

  • KleeKleemusic KleeMusic (@KleeKleemusic) reported

    @tescomobile Brilliant customer care from Bobby at your Prescot branch today. Cleared up the confusion generated by your customer care line!

  • Matty96756586 Matty (@Matty96756586) reported

    @tescomobile Anyone help in customer services? Apparently all supervisors and operation managers are in a meeting! 3 calls, cut off once!

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile after being a customer for well over 10 years, and having had a faulty phone for 6 months, and being told on the previous 2 days someone will call me within 24 hours, I am utterly disgusted with one of your customer "care" team,shouted, rude, and worse, bye 4ever

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile I mean, the chat that we started also shut down immediately. It would be nice to speak to someone who was able to do ANYTHING useful.

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile