Tesco Mobile outages and service status in Clacton-on-Sea, England

Problems in the last 24 hours in Clacton-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Clacton-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Clacton-on-Sea, England

Latest outage, problems and issue reports in Clacton-on-Sea and nearby locations:

• 
  Sam Proctor (@Mantha_84) reported 11 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

• 
  kenny wilson (@kennythekilt) reported 57 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 6 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Ryan Trathen. (@ryryTrath) reported 9 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  jess rach x (@Rachel914481091) reported 10 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Ann (@English_girl98) reported 11 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  ImMrMac (@InMrMac) reported 12 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Gracie🐦 (@mydogisafreak) reported 14 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  MDS (@mdsbfc) reported 16 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  username10982 (@username10982) reported 17 minutes ago

  @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

• 
  Howie Pearson (@learningrapid) reported 17 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please