Tesco Mobile outages and service status in Catrine, Scotland

Problems in the last 24 hours in Catrine, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catrine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Catrine, Scotland

Latest outage, problems and issue reports in Catrine and nearby locations:

• 
  Harry Reilly (@Zephyrjock) reported 1 minute ago from Auchinleck, Scotland

  @Samsung @SamsungMobile WTF is going on with pre order process. @tescomobile are having issues placing order for S20 Ultra. Been a user for a long time and willing to make a substantial inv. in your product and now cant make the order as you are out of stock 🤯😠 #appleanoption

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Martin (@AmandaKMartin) reported 6 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  EuroTrucker (@trucker_euro) reported 8 minutes ago

  @tescomobile I would like to cancel my sim please

• 
  montyniblet (@montyniblet) reported 11 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Paul Sivyer (@PSivyer67284) reported 12 minutes ago

  @tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet

• 
  Mike W (@tete_blanche) reported 12 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 17 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

• 
  Paul Marks (@paulsmarks) reported 18 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 20 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Aaron hassan (@custardwarrior) reported 25 minutes ago

  FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

• 
  picklemonsterg (@picklemonsterG) reported 27 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!