Tesco Mobile outages and service status in Catrine, Scotland

Problems in the last 24 hours in Catrine, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catrine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Catrine, Scotland

Latest outage, problems and issue reports in Catrine and nearby locations:

• 
  Harry Reilly (@Zephyrjock) reported 5 minutes ago from Auchinleck, Scotland

  @Samsung @SamsungMobile WTF is going on with pre order process. @tescomobile are having issues placing order for S20 Ultra. Been a user for a long time and willing to make a substantial inv. in your product and now cant make the order as you are out of stock 🤯😠 #appleanoption

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@StefScope) reported 5 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Adam (@DiscoveryAdam) reported 8 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

• 
  Family Thomas (@FamilyThomas3) reported 8 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  ToonLad101 (@ToonLad101) reported 10 minutes ago

  @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

• 
  Adrian Turton (@BroTurton) reported 15 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  RustyRover852 (@RustyRover852) reported 15 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Meathead (@danstephens2) reported 24 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  Da33a Jay (@DoogieHowitzrMD) reported 26 minutes ago

  @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

• 
  lisa restorick (@leggylisa72) reported 27 minutes ago

  @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

• 
  David Pacitti (@davidpacitti) reported 29 minutes ago

  @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?