Tesco Mobile outages and service status in Calne, England

Problems in the last 24 hours in Calne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Calne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Calne, England

Latest outage, problems and issue reports in Calne and nearby locations:

• 
  Stephen (@SteveButchr) reported 19 minutes ago from Swindon, England

  Word of advice. Never transfer your phone contract over to @tescomobile Now wonder it’s a cheap contract. Service is horrendous. What a way to treat new customers.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ImMrMac (@InMrMac) reported 5 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Sarah Hill (@thelovelysarah) reported 11 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  John Elsworth (@JohnElsworth) reported 18 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Jordan Abbott (@jordanabbott93) reported 19 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  random (@kaye55) reported 22 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

• 
  Antty (@Antty629802) reported 23 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 24 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Richard (@Richardlewis31) reported 24 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  Jennifer James (@Little_Digital) reported 25 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Paul Varney (@silveryk) reported 28 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.