Tesco Mobile outages and service status in Beccles, England

Problems in the last 24 hours in Beccles, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Beccles, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Beccles, England

Latest outage, problems and issue reports in Beccles and nearby locations:

• 
  Robert White (@Peakhillfarm) reported 2 minutes ago from Carlton Colville, England

  My @tescomobile hasn’t had a Signal for the last 4 days. My 87 yr old mum is dying in hospital & non of my family can can phone me. What are @tescomobile doing to rectify the problem?

• 
  Billy. (@billy_ray_91) reported 10 minutes ago from Great Yarmouth, England

  Anyone use Tesco mobile? Are they any good? If anyone could let me know would be great. #Tesco #TescoMobile #Help

• 
  Philip Lawry (@GabonPhil) reported 52 minutes ago from Norwich, England

  Please update us @tescomobile on Apple watch esim support and future plans. Customers need to know to make informed choices about their provider.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meathead (@danstephens2) reported 4 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  Melissa ✨ (@WimblyDonnerxo) reported 5 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Graeme Paddison (@graemepaddison) reported 5 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Kiri Palmer (@kiripalmer_97) reported 8 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Ali. Me (@AlisonWagstaff3) reported 8 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 9 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  montyniblet (@montyniblet) reported 13 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  kathleen dobbs (@kathleendobbs6) reported 16 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Marie Hobson (@MarieHobson) reported 20 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  paisley jambo (@liz_c177) reported 21 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help