Tesco Mobile Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Tesco Mobile
Tesco Mobile is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@tescomobile You aren't a network operator they build the infrastructure you just piggy back.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Quinn
(@TerryQuinn10) reported
@tescomobile Your reports say the mast is repaired. But isn't. Non existent yet you're saying there's no issue. Having to use WiFi after a month of you saying the mast is now sorted, when it clearly isn't. I've paid for a month's service that I have been unable to use. Refunds need issuing
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Section 31
(@ac_mca) reported
@tescomobile We're still waiting for those supposed high prices to actually go down.
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Chloe Willis
(@cwillis19821) reported
@tescomobile Help please! I accidentally clicked on triple credit on my online account, so it is now processing my tariff to change to this method. It is a brand new sim card that I am trying to set up for work but I want to be on the £10 rocket pack bundle!
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Rachel
(@Rachel_Mishkin) reported
@tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.
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Xpressfeelings
(@Xpressfeelings2) reported
@tescomobile Thank you.....I'd the webchat on the app not working ?
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Rachel
(@Rachel_Mishkin) reported
@tescomobile Thanks for your assistance Jade but you obviously haven't listened to me. There will be no changing their mind because Tesco Mobile has let us down very badly with their customer service so I'll be ending this chat now and taking it up with Head Office.
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Rachel
(@rachcuffley) reported
@tescomobile we have been trying to upgrade our phones but when we get to the payment section it says the payment is unsuccessful? Doesn't seem to be a problem our end as we have used our cards with no problems. Is there a problem with your system at the moment?
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Rodney Isemann
(@isemann) reported
@tescomobile @clairefweir the thing is, this shouldn't be all on my time. Some of it yes, that's fair (3days, 5days) all good. But it should be taken seriously and good contact with the customer should happen rather than this ramshackle approach. Being told different things etc.
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WelliXL
(@WelliXL) reported
@tescomobile Hi Team, I just purchased 2 phones but only 1 sim in the box. can't seem to find the phone numbers for these - help!
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UK_Grumble
(@UK_Grumble) reported
@tescomobile I want a phone. I can’t.. because I have used my email previously with you. Amy way to fix this ridiculous issue?