Tesco Mobile outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Paul Campbell (@StarshapedPaul) reported 49 minutes ago from Kells, Northern Ireland

  @tescomobile You aren't a network operator they build the infrastructure you just piggy back.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules Perks (@mrs_skrep) reported 3 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  L (@_upsides) reported 5 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  m n (@silsonit) reported 8 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Colette Houlihan (@Colly_wobbles) reported 9 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  T (@Terry32x) reported 13 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  Chris Owen (@cwo1983) reported 13 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 14 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  Ginny (@GinintheCity) reported 16 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 16 minutes ago

  @tescomobile why is there no signal at bt7?