Tesco Mobile outages and service status in Aylesbury Vale, England

Problems in the last 24 hours in Aylesbury Vale, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aylesbury Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Aylesbury Vale, England

Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:

• 
  gillian mary (@gillianwyatt601) reported 2 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  gillian mary (@gillianwyatt601) reported 12 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Theodora Rusu (@doruletzu64) reported 20 minutes ago from Edlesborough, England

  @tescomobile I am trying since early in the morning to contact someone from your customer service. Impossible. On Facebook they answer to me after 45 minutes and basically I can't do nothing. Can someone help me with an issue with my contract with Tesco Mobile please?

• 
  gillian mary (@gillianwyatt601) reported 29 minutes ago from Quainton, England

  @CarlMalkin6 @tescomobile I think we all should give up on Tesco Mobile and move to a much more reliable company !!+ I'm fed up with them and the issues I've had are causing my blood pressure to rise and doesn't help my anxiety levels!!+ whose willing to go elsewhere?!!+ IT IS BEYOND A JOKE !! 🤨🤔🙄😠😡

• 
  nigel howlett (@lmvpvideo) reported 47 minutes ago from Aylesbury Vale, England

  @tescomobile One of your masts is not working. So that the issue.

• 
  gillian mary (@gillianwyatt601) reported 50 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 8 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  jason mcneilly (@jaymcneilly) reported 9 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  Snort Of Derision (@saucyjack73) reported 9 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  Sredna Rapmil (@SrednaRapmil) reported 15 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  picklemonsterg (@picklemonsterG) reported 18 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

• 
  Ann (@English_girl98) reported 22 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  ImMrMac (@InMrMac) reported 24 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  jess rach x (@Rachel914481091) reported 27 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Sian (@SianElin_PT73) reported 27 minutes ago

  @tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!

• 
  Webdy (@Webbdy) reported 28 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy