Tesco Mobile

Tesco Mobile Outage Report in Ashbourne, Derbyshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ashbourne, Derbyshire, England 12/16/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BootsieFee BootsieFee (@BootsieFee) reported

    @tescomobile can't perform a SIM swap, also can't deliver replacement SIM cards, and have a customer 'care' team that tell you different things everytime. Took me 5 weeks to get a working phone last time I lost my phone... only on day 5 this time... @tescomobile SORT it out!!!

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Just spent an hour and a half on the phone to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • Mayflower771 Mayflower77 (@Mayflower771) reported

    @tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile No. I have upgraded & gone sim only today & coincidentally I now cannot access my account online. I’m aware of issues. I’ll keep trying

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • belencorpa Lunallena72 (@belencorpa) reported

    @tescomobile I moved from O2 to Tesco Mobile over the weekend and the portability should have been done last night by 6pm. I have now called twice your service desk and it seems that it was rejected- what happens next? This is not a great experience for a brand new customer

  • AmazingShambles Shambles 💚 (@AmazingShambles) reported

    @tescomobile any plans for Wi-Fi network on TfL services or at least a share with another provider like o2?

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Spoke to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • we5ky we5ky (@we5ky) reported

    @tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile app not working at all!