Tesco Mobile outages and service status in Ashbourne, England

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

• 
  wendy lainton (@lainton70) reported 34 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  mel clarke (@Jasperj30Mel) reported 44 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  wendy lainton (@lainton70) reported 50 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 54 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  wendy lainton (@lainton70) reported 57 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Hadley (@Baggypilot) reported 7 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Sredna Rapmil (@SrednaRapmil) reported 8 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Saz The Crumb (@PikaSaz) reported 8 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  Sam Horne (@SHN51989) reported 9 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 11 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Richard (@Richardlewis31) reported 14 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  picklemonsterg (@picklemonsterG) reported 14 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Chris (@geordiechris48) reported 17 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 18 minutes ago

  @tescomobile Your link doesn't work, probably to do with @tescomobile last update. And, what these other channels I haven't tried already?

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 22 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2