Tesco Mobile

Tesco Mobile Outage Report in Ashbourne, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ashbourne, Derbyshire, England 03/25/2026 09:05

March 25: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeScott321 Lee Scott (@LeeScott321) reported

    @tescomobile awful service, upgraded and phone arrives damaged and then when I try to get it sorted I’m passed from pillow to post and nobody is willing to sort it , will be cancelling the upgrade and looking elsewhere

  • ToneEQ Tony Cue (@ToneEQ) reported

    @tescomobile @TwrchIwrch Having same issue in SA9 postcode area, reported to o2, looks a local phone mast is down.

  • SusieBeees SusieB (@SusieBeees) reported

    @tescomobile I have just used live chat, absolute waste of time all they could do is tell me to call. I have wasted hours already calling you to no avail, nobody seems able or willing to help.

  • chris_jones41 Chris (@chris_jones41) reported

    @tescomobile Sorry not @tescomobile fault , it’s @VodafoneUK awful customer service

  • slc1990_carroll Stephanie Carroll (@slc1990_carroll) reported

    @tescomobile don’t waste your time!!!!!!!!!! Can’t do anything to help you out actually livid pay so much a month to speak to someone and they can’t help!!!!!!!!!!!!!!!

  • SaidNeverJoin I Said I'd Never Join! (@SaidNeverJoin) reported

    @tescomobile Hi Maria, no it hasn't been resolved.. i still can't login or go through the password reset process as it just keeps saying 'Your account has been locked. Please call and we'll be happy to help.' I've tried clearing cookies and cache on both Chrome and Firefox and still nothing!

  • sue_perkins Sue Perkins (@sue_perkins) reported

    @tescomobile Hi yes it is...we didn't want to turn that service off but a factory reset fixed the problem so now texts and chat are coming through from the right phone no. Thanks for your help.

  • emmbeco Emma C (@emmbeco) reported

    @tescomobile How can I speak to a human being pls? My son needs more data but as he is not a/c holder he can't do it. App, auto phone system and website are not recognising me as a/c holder. Help!

  • HashDin Hashim (He/Him) (@HashDin) reported

    @tescomobile Hello! I did yes and I got a reply saying I'll hear back in 24 hours. I decided to do it again and got a reply this morning with a moving date. Thanks for the help.

  • nightshift_nick nightshift_nickUK (@nightshift_nick) reported

    @tescomobile still not getting phone signal in my area its been days now, how long b4 it's fixed