Tesco Mobile Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (48%)
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Internet (27%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Beth Ratcliffe
(@BethRatcliffe2) reported
from
Derbyshire, England
@tescomobile help@ I can’t make any calls!!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Rodgers
(@kevinrodgersuk) reported
@TDenyard @tescomobile Took a repair technician to go against his own company to get a refund. Have contacted Repair Team's Concerns Management Team but they not willing to telephone her. My Wife needs her phone for hospital appointments. Tom Denyard... hang your head in shame.
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Kevin Rodgers
(@kevinrodgersuk) reported
@TDenyard CEO of Tesco Mobile. @tescomobile Shocking. Been with Tesco mobile for 20 years. My disabled Wife's phone is damaged 18 months into her contract. Tesco partner We-fix scammed her out of £120. Tesco didn't want to help with a refund.
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Derek Gallagher
(@rosail) reported
@tescomobile Tried on line as well but email to fix never arrived. Fortunately your #chestertesco staff fixed it v quickly. Great resource👍👍 just annoying ypur phone help is such a mess currently
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Tony Targett
(@tonytargett) reported
@tescomobile As I have said before my Auntie doesn't do text so no hope. Shame you cant put my name on instead. I guess you are not to worried as long as you get paid each month. Not a great help are you
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✨💫🌕
(@megan60247594) reported
@tescomobile hey, do you know when you are going to restock on the iPhone 13 pro max? I get emails to say you’ve restocked but as soon as I check the website they aren’t available. Sorry for the trouble
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Paul Went
(@Went2Paul) reported
@tescomobile Thanks for the clarification but I have no intention of switching from PAYG. But are you saying that 5G will never be available on PAYG, and if not do you know why?
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KC
(@kacsh100) reported
@tescomobile Hello, I waited over 2 hours to get through on the online chat, eventually made it but the person I was on to had ‘technical difficulties’ & disappeared. This happened twice! Is there a better/easier/quicker/less infuriating way to speak to customer services?
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Tony Targett
(@tonytargett) reported
@tescomobile Hi Maria That doesn't really help me as my Auntie is not phone literate and is unable to read the text message. And as I have said we are 100 miles apart Tony
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Derek Gallagher
(@rosail) reported
@tescomobile trying 2 speak 2 your team.After waiting 36 mins finally got 2 a person. Friendly... How can I help you, swiftly followed by cutting me off and dumping me out of your system. With an account frozen, need to speak to someone and NO you cannot do it on line 😡😡😡
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KC
(@kacsh100) reported
@tescomobile It got sorted in the end. The problem was the time it took. Over 4 hours. So frustrating!