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Tesco Mobile

Tesco Mobile outages and service status in Ashbourne, England

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 18: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • Jasperj30Mel
    mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • BethRatcliffe2
    Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chatkins1
    chatterbox (@chatkins1) reported

    @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

  • chatkins1
    chatterbox (@chatkins1) reported

    @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

  • DaveGander
    Dave Gander (@DaveGander) reported

    @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

  • cwo1983
    Chris Owen (@cwo1983) reported

    @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

  • Headonamission
    Lesley (@Headonamission) reported

    @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported

    Any chance that you could get some to staff for your help lines or chat? @tescomobile

  • wots_kraken
    Lee James (@wots_kraken) reported

    @tescomobile @RossGraham4780 It's not just area. I have 5g and I can have one bar etc and the signal is worse than old 3G. Let's be fair signals are a scam. Saying best 4G and best 5G etc when it's actually worse now. I can't wait til my contract is up. Im leaving Tesco and wouldn't recommend

  • SBarrettBar
    Steven Barrett (@SBarrettBar) reported

    @Nelia23893053 @tescomobile It all goes to the Treasury - Regulators are the Civil Service The whole thing is a con.

  • BarbaraSutton15
    Barbara (@BarbaraSutton15) reported

    @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company