Tesco Mobile

Tesco Mobile Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kingston upon Thames, Greater London, England 12/12/2024 04:45

December 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Islington, Camden Town, Southwark, London, Croydon, City of Westminster, Bermondsey, Guildford, Wandsworth, Kingston upon Thames, Tower Hamlets, Feltham, Ashford, Harringay and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Phone
United KingdomCamden Town Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hoodedpigwoman hoodedpigwoman (@hoodedpigwoman) reported

    @tescomobile 2nd call to option 4 was a girl, she was helpful but her system only accepted mobile numbers: my mobile isn't working! Then I got cut off. Then spoke to man who checked code had been requested. It had. Nobody could offer a solution to me having no calls or data for 7 days tho!

  • Jess_Simpson645 Jessica Simpson 🇬🇧🇬🇧🇬🇧 (@Jess_Simpson645) reported

    @tescomobile @O2 not sure which of you might be able to help me but I'm being absolutely bombarded with unwanted spam calls from O20 numbers. As quick as I block them they pop up again with a different number. Latest one 020 3768 9411

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    Does anyone @tescomobile know what they are doing? It appears customer services hate customers and are intent on driving them all to other providers.

  • Mrs_A_Campbell Mrs Alison Campbell (@Mrs_A_Campbell) reported

    @tescomobile It makes it horrible because I have a sd card in but I can transfer anything to it. I use to be able transfer games to it when I had my older Samsung it was good to free up space but I can't now won't let me. All it does is let me put pics on.

  • GarrethAust Garreth Aust (@GarrethAust) reported

    @tescomobile Tesco Mobile Sim Card only Customer. Problems with App. So deleted and reinstalled from App Store and can only get as far as entering mobile number?

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile Thank you Maria. I have resolved the problem by myself using two separate devices to work around your bizarre system. It's not something a chatbot is capable of solving. PLEASE DO NOT DO ANYTHING! I have fully updated my account and would prefer it to continue working!

  • ant51114 ant ellis (@ant51114) reported

    @O2 & @tescomobile you need to sort your network out. A week now of calls sounding like I'm underwater is unacceptable especially when your on the phone to police

  • LilacNannie LilacNannie (@LilacNannie) reported

    @tescomobile Don’t go out. Wipe didn’t help.

  • AustinMini6 Alan Webb (@AustinMini6) reported

    @tescomobile Hi Maria Apparently there is no loss of service on the IOW. 🤷🏻

  • anita_searle Anita Searle (@anita_searle) reported

    @tescomobile Can't access account through phone app and website on laptop says account details invalid. Live chat said no problems and to switch off and on again. Tamworth Area B77 - are there any known problems?