Tesco Mobile

Tesco Mobile Outage Report in Kingston upon Thames, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kingston upon Thames, Greater London, England 02/04/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (16%)

    Internet (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Wandsworth, Feltham, Hackney, Harringay, Walton-on-Thames, Acton, Southwark, Ealing, Tower Hamlets, Islington and Camden Town.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomCroydon Phone
United KingdomWandsworth TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahpsyc Dr Sarah 💙 (@sarahpsyc) reported

    @tescomobile @EE could learn from @tescomobile ...whilst for me, hiking my contract (quite a bit this time I might add) isn’t a huge issue - for others right now it’s a cost they probably can’t afford

  • Simongriffin13 Simon griffin (@Simongriffin13) reported

    @tescomobile hi the signal in my area m38 little hulton Has been shocking for about 2 week's I am struggling to make and recive phone calls from my house is there any reason

  • leemadden83 Lee (@leemadden83) reported

    @tescomobile I left EE for this reason after 15 years As a customer. Been at @giffgaff for the last 5 and never looked back. Always felt cheated by a mid contract price increase so good on you. @EE would never do business with you again.

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile and I would hate to have to leave your network when my contract is up because of this. Come on, do you customers a favour and get this necessary function enabled for us! 3/3

  • blakey73 Steven Blake (@blakey73) reported

    @tescomobile Thanks for the quick response. Tried that form but get ‘unable to save data, use other method of support’. More help please 😩

  • Beyond_Bob Bob (@Beyond_Bob) reported

    @tescomobile Hello, my usage contract started 02/03/2019 and ran for 24 months, today is 03/03/2021 so, why can I not change the contract or cancel it online, given that more than 24 months has past and, why was I not sent an email to warn my contract is coming to an end?

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile You use the O2 network so why have you not started allowing your customers to utilise WIFI calling? This is not a new technology and its very disappointing that you do not offer this yet. Please consider this as the mobile signal I have at home is rubbish 2/3

  • Jenlo_21 Jenny Rutland (@Jenlo_21) reported

    @tescomobile Wow great customer service when i have to ring 12 times to get my phone sorted out since sunday. Says alot doesnt it 😡😡 never ever go to tesco mobile after this much hassle

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Additionally, 3rd party security might have helped yesterday, but the customer support staff giving the right information to start with would have been better.