Tesco Mobile outages and service status in Kingston upon Thames, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Epsom, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 23 days ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Epsom
|
Phone | 2 months ago |
|
Hampton
|
Phone | 2 months ago |
|
Hammersmith
|
Internet | 2 months ago |
|
Hammersmith
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
William Cody Winter⚜ (@wwinter86) reported from Hounslow, England@tescomobile any plans to support eSims yet?
-
Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile still no service can someone let me know why
-
Paddy (@PaddiePower) reported from Kensington, England@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
-
Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile have had no service for hours now can u shed some light on this please
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Owen (@cwo1983) reported@tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.
-
MatB ⓈⓉⒻⒸ (@MatB_STFC69) reportedNo signal all day today in Marlborough Wilts @tescomobile Please fix it!
-
Vexed ✝️🇬🇧🏴🇮🇷🇮🇱 (@AbsolutelyVexed) reported@DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.
-
pat (@pat11669019) reported@EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.
-
Gracie🐦 (@mydogisafreak) reported@tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)
-
Barbara (@BarbaraSutton15) reported@Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network
-
Emma Lockhart (@EmmaLockha51775) reported@tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1
-
Legal Style Blog (@legalstyleblog) reportedThe vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).
-
Jill Collier 🟥 (@JillCollier16) reportedThank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍
-
becky🌻 (@beckykk_) reported@tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?