Tesco Mobile

Tesco Mobile Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kingston upon Thames, Greater London, England 03/13/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Staines, City of Westminster, Hammersmith, Uxbridge, Hackney, Kingston upon Thames, City of London, Wandsworth, Harrow, Southwark, Croydon, Chertsey, Harringay and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStaines Phone
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomUxbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Virrals v (@Virrals) reported

    When i got my new phone a couple weeks back i changed carrier to @tescomobile, and now my signal is so bad at my house that i have to go out to my car to make a phone call. but on the bright side, it means that nobody is able to contact me and get on my nerves 👍💯

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile Mum says she called when Dad died but couldn't get through.She made a reasonable attempt to cancel his contract on a product which he'd never used.

  • Isv71903127 isv (@Isv71903127) reported

    @tescomobile sorry Tesco mobile you have lost a customer because we waited over a week and yesterday your SIM card arrived but sorry you were to late because she ordered a sim from a different network and it arrived in 2 days do you want that pay as you go SIM back.

  • DoormanJon Jon Proctor (@DoormanJon) reported

    Hey @CPWTweets are you phone lines open to be able to sort out new contracts after the nightmare I've had with @tescomobile I want to move to a network that actually knows how to handle customers

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had

  • deirwen Dawn (@deirwen) reported

    @tescomobile - EVERY little helps? I don’t think so! SHOCKING customer service!

  • Elmo452 Elmo-452 💙 (@Elmo452) reported

    @tescomobile it won't let me top up on the auto top up line. Is there a problem with the line atm?

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile his death. The other company, like you, also refused any refund. My whole extended family & friends have left that company & we all vow to never use it again.. #Tesco & @tescomobile will be getting the same treatment.

  • julesbhrh HRH Jules 👑 (@julesbhrh) reported

    @tescomobile Trying to upgrade my phone but no web chat available and there’s an error message when I try and login to the upgrade shop every time. Any other way of doing it without waiting hours on the phone line?

  • OnceUponACourt Court (@OnceUponACourt) reported

    @tescomobile disgusting how little you care losing a customer of over 10 years. The conversation I had online with a member of your service team has disgusted me and has meant I have changed providers.