Tesco Mobile

Tesco Mobile Outage Report in Kingston upon Thames, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kingston upon Thames, Greater London, England 12/11/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Hackney, Croydon, Uxbridge, Hammersmith and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Tesco Mobile Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Carl_Ambrose Carl Ambrose (@Carl_Ambrose) reported

    Can someone at @tescomobile please help me!? I’ve tried for 2 weeks to transfer my existing number to another SIM. Web chat, 3 calls and 2 different SIMS and still no joy. I will be switching providers if this is not resolved #noideawhattheyaredoing

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile I’ve contacted you many times over the last 2mths, always being assured you’re aware of the problem;yet here we are my phone still comes up with no caller ID, I’m trying to run a business it’s very difficult to do. I await your reply.

  • bexrippon bex rippon (@bexrippon) reported

    What’s going on with @tescomobile coverage at present? been with them for 7 years & never had a prob but for last 2 weeks I get no signal when out. It’s so frustrating as I need my phone for work. Recommend other networks with good coverage in the NW? #Mobilenetwork #mobilecover

  • Mattlock23 Matt Rogers (@Mattlock23) reported

    @tescomobile I recently switched to Tesco and ported but the number I was allocated is showing on texts. Help!

  • BenWinterburn Ben Winterburn (@BenWinterburn) reported from Askham Richard, England

    @tescomobile I look forward to receiving a full explanation of how this has happened and hopefully a resolution to keep the sane number as requested.

  • MarkPapst Mark Papst (@MarkPapst) reported

    @tescomobile I did not cancel you did , but I did not select a refund day . When will I get my money back .also deal was available when I ordered it

  • MarkPapst Mark Papst (@MarkPapst) reported

    @tescomobile well done excellent customer service not,order two sims and just cancelled order no notification 😑 👏

  • stephenharris8 stephen harris (@stephenharris8) reported

    @tescomobile DM sent requires urgent attention as pay monthly customer

  • Pablo19261335 𝗣𝗮𝗯𝗹𝗼 𝗮𝗻𝗱 𝟭𝟰𝟰𝟳 𝗼𝘁𝗵𝗲𝗿𝘀 (@Pablo19261335) reported

    @tescomobile never you never second Sainsbury's second Tesco first

  • MrClement17 Mr Clement (@MrClement17) reported

    @tescomobile She has been waiting for an e-mail with instructions since yesterday afternoon... still nothing and zero signal; she is now regretting to switch from EE for the sack of more gigabytes (which she cannot use for last 2 weeks). Disappointed indeed