Tesco Mobile Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Croydon, Sutton, Epsom, Surbiton, Hackney and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Southall |
Phone | |
| Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Karyn Phelps
(@Karyn_P2018) reported
@tescomobile no signal for calls and texts currently, is there an issue?
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Toby Riddle
(@budobear) reported
@tescomobile normally I've had nothing but great service and would recommend you to everyone but trying to do an upgrade recently has been impossible. So many mistakes b on you part costing me time and money, what's happened?
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Andrew Jacobs
(@AndrewJacobsLnD) reported
@tescomobile The same response I've had...let me count...6 times now. I asked today for a Subject Access Request so the clock is ticking - you have 30 days to respond or it goes to @ICOnews as a complaint.
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alison
(@astrastar22) reported
@tescomobile crept my hotel room in bedfordshire this st patricks day just gone so thanks but the puk code is what you never gave me despite numerous telephone requests logged in my extensive diaries
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Susan King
(@susanldking) reported
Warning: do NOT switch to Tesco Mobile for an elderly relative who’s number is registered with their Dr/Hospital as when they mess up they won’t put it right for a month so 86yr old recently blind mother will miss an emergency appointment #tescomobile #clairepickthall
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Ken Holmes
(@Holm06827469Ken) reported
@tescomobile Answer phone ring only 10 seconds why ? I have been a loyal customer for many years. Reason good customer service. No Longer the case unfortunatly ! Overseas agents with poor accents. Overly complicated menu system. Wish I could leave without penalty
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david bell
(@dbell148) reported
@tescomobile CRAP CUSTOMER SERVICE AVOID
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Ronnie the Tyke
(@ronniepreston00) reported
@tescomobile Have tried various number, all come back not recognised by network, i don't know if anyone can contact me. Even the Tesco mobile numbers 4455 etc are not recognised.
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Johnny Kenneally
(@JohnnyKenneally) reported
@tescomobile Thanks, so even though my sim is o2 it will actually work as the phone can be used on any network provider now it’s unlocked?
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Joneschris
(@manutdTOPFAN73) reported
Furious with @tescomobile ignorant staff 4 calls this morning I either ended or they ended because I abused them as they abuse me your freaking staff are disgusting CANCEL BOTH MY CONTRACTS NOW! 4 TIMES I WANTED TO SPEAK TO MANAGER 4 TIMES I ASKED FOR COPY OF CALL THEY GMHANG UP