Tesco Mobile Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT6.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (47%)
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Internet (26%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Sutton, Epsom, Surbiton, Hackney, Uxbridge and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Sutton |
Phone | |
| London |
Phone | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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tinman
(@tinmanrocks) reported
@alcatelmobileuk @tescomobile I contacted Alex at your customer services with information provided by the the coder of the Big Font app in the Google playstore regarding fix but he said he could not guarantee anything. Meanwhile the font on my phone is tiny due to the bug in the update.
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Jonathan Downham
(@treacle151) reported
@tescomobile phone sent in 2 weeks ago for repair and chased 3 times. Only today find tesco mistake will cost another 2 weeks without phone, after paying for call to you for 40 minutes (so far), and tesco will do nothing?? Really bad service.
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Lone Kidar Wolf
(@KidarWolf) reported
@tescomobile That does seem to have resolved the intermittent connectivity problems. Is there a development roadmap for when we can expect infrastructure improvements in and around Cambridge?
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Lone Kidar Wolf
(@KidarWolf) reported
Hey @tescomobile, your mobile internet is up and down like a yo-yo overnight these past few days in the Cambridge area. What's up with that? I wouldn't have noticed if I wasn't relying on you for my internet coverage following a move, but this is kind of ridiculous!
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tinman
(@tinmanrocks) reported
@alcatelmobileuk @tescomobile I contacted Alex at your customer services with information provided by the coder of the Big Font app in the Google playstore regarding fix but he said he could not guarantee anything. Meanwhile the font on my phone is tiny due to the bug in the update.
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valhowe26@gmail.com
(@valhowe26) reported
@tescomobile Been waiting days some people months to get our local O2 mast repaired. The mast is situated on the Anglian Water water tower Bixley Drive Rushmere St Andrew Ipswich. We have contacted representatives to sort this problem out but to no avail.
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Lone Kidar Wolf
(@KidarWolf) reported
@tescomobile It doesn't say you have engineers working on a problem, only that this area is very busy. Knowing a little about how cell networks function, my best conclusion is that you don't have sufficient bandwidth in this area for the number of users.
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melody atkinson
(@melody_chigoboo) reported
@DPDgroup_news @tescomobile Expected delivery today, but DPD tried to deliver to the wrong address. I've been home all day. Their live message service said they'd get driver to come back to correct address today ... still waiting! Terrible service.
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Anna Martin
(@Ann4Martin) reported
@tescomobile Hi - texts are not arriving for at least 4 days from a couple of my contacts who are on BT. I've restarted phone and also checked that the contacts aren't accidentally blocked. Is there an issue between the networks?