Tesco Mobile

Tesco Mobile Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT6.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Surbiton, Greater London, England 12/01/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Surbiton, Hackney, Croydon, Uxbridge, London, Hammersmith and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSurbiton Phone
United KingdomHackney Total Blackout
United KingdomCroydon Phone
United KingdomUxbridge Phone
United KingdomLondon Phone
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CH7l5 Briefcase ****** (@CH7l5) reported

    @tescomobile hi, there’s been a mast down now for ages near where I live - I know it’s out of your hands per say - but when is it going to be repaired I can hardly use my date when out & about without flicking in/out of airplane mode. Cheers.

  • dowcaroline5 Caroline Dow (@dowcaroline5) reported

    @tescomobile Yes it updated absolutely shocking to use that amount in one day surely there must be a problem how on earth can she have used that amount shocking

  • herbymelon franceskbarrett (@herbymelon) reported

    @tescomobile my new phone does not automatically connect to 3G/4G. I’ve done all the troubleshooting but doesn’t fix it. Please help

  • StevenWilks990 Steven Wilks 🇺🇦 (@StevenWilks990) reported

    Hello @tescomobile . About a month ago I got a new phone (Samsung S21 FE) and moved from the BT network to the Tesco Mobile network. Since then, I have been having very poor connection in villages, and only get anything in towns/cities. Do you have a connection map I can look at?

  • Aly31221108 Dr Aly Flint (@Aly31221108) reported

    @tescomobile @WhichUK Shame they haven't done their homework, at present over the last 3 months the service is very bad here in Mansfield no phone signal, mobile internet dropping out, texts not getting through!!!

  • wannnabeeArcher Sarah Treeby (@wannnabeeArcher) reported

    @tescomobile it’s bad enough being a victim of crime but then to be left without a phone for over a week and fobbed off that the sim will be with me in 3 days no 5 no soon. When someone is made vulnerable how about using next day delivery? Unhappy customer right here!

  • potty45 Jane Rees (@potty45) reported

    @double_drax @tescomobile The system don’t even get to the credit check, their system can’t verify that your details are the same as that on the card, apparently their support team has escalated it, that was Sunday now no-one knows what’s going on 🙄🙄

  • NeilNWLondon NeilfromNWLondon (@NeilNWLondon) reported

    @tescomobile Why have I got poor network second day running? #tescomobile

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • GinaTE16 Gina TE (@GinaTE16) reported

    @tescomobile For years we had all our phones with Tesco. In the last month I haven't been able to make phone calls or use Internet. Rang 10 times, and their customer service is awful, they don't know what to do👎. 3 came to the rescue this month. 👍