TSB Bank

Is TSB Bank down in Wallasey, Metropolitan Borough of Wirral, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 03/02/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

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TSB Bank Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • claireworley80 Claire Worley (@claireworley80) reported

    @TSB Just wasted 30 minutes of my life on hold only to get cut off. Your IT systems are truly dreadful and have been for a number of years. Whenever you update your app there are problems and now money missing from my account?! When will refunds be issued please???

  • lynnemcdermott2 Lynne McDermott (@lynnemcdermott2) reported

    @TSB Horrendous service yet again TSB . Get the money back in my account NOW🤬

  • Patriots0409 David (@Patriots0409) reported

    @TSB I see TSB are keeping up their fantastic customer service record by replying to a few messages with a generic, unpersonalised response. Money still not back in my account. I was told 2 hours at 08:30.

  • JamesSullivan72 James Sullivan (@JamesSullivan72) reported

    @TSB instead of the generic "we’re aware of some issues around duplicate payments and we’re sorry that you’re experiencing this. We’ll refund any duplicate transactions as soon as possible." How about an actual timeframe as to when we are getting our money back.

  • GhostDNB_ Ghost (@GhostDNB_) reported

    This is my 5th time messaging you on here now without a response - @TSB please provide an update on the current situation with the duplicate transactions issues. I am missing out on a lot of money. #TSB

  • knicky74 Nikki (@knicky74) reported

    @MousquetaireDu @ShairaHaque1 @TSB The messages on here and the website were only added a few hours after it all began and there has been no communication or updates since

  • buntain_dina Dina Buntain (@buntain_dina) reported

    @TSB I've had this issue happen

  • Blue_andy100 Andy (@Blue_andy100) reported

    @TSB do you have any updates on when you will be returning my money? Your customer services is appalling, can't get through by phone and just ignored on DM. You are a disgrace.

  • Bettie42 Bettie (@Bettie42) reported

    @TSB finding duplicate payments taken from my account this morning was not what I wanted. Sent me into complete panic. I can't afford to lose money wait 15 days to get it refunded. Don't repeat ur statement about knowing about the problem Just fix it #tsb #duplicate #refund

  • LaLaDee21 Lauren (@LaLaDee21) reported

    @TSB My bank account has literally been cleaned out. I would imagine that your complaints department is bursting to the seems, and there will be a substantial goodwill gesture for everyone left in this terrible position having to borrow to feed our households!