TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 13 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 35 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 45 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 55 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poppy Fields (@Teresa2611) reported 1 minute ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Minter79Man (@Minter79Man) reported 1 minute ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  MarcHughes86 (@marc_hughes86) reported 2 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  jamie robertson (@pinkjockalypse) reported 3 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Shaz 🦋 (@soxxylady) reported 7 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Carolinejp (@cjp3063) reported 7 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Rebecca Catherine Viner (@Beckiviner) reported 8 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Yvonne Hornett Long (@yvonnehlong) reported 21 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Pam Cull (@catsPam12) reported 26 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Michelle Cook (@MCOOK73) reported 26 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡