TSB Bank

Is TSB Bank down in Wallasey, Metropolitan Borough of Wirral, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/15/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GhostDNB_ Ghost (@GhostDNB_) reported

    This is my 5th time messaging you on here now without a response - @TSB please provide an update on the current situation with the duplicate transactions issues. I am missing out on a lot of money. #TSB

  • Sniffmydiddle 85Juno (@Sniffmydiddle) reported

    @TSB you are perhaps the WORST bank i have ever been with. you have managed to double charge thousands of people across the UK today, you have taken 6 double payments totalling £160+ from me, leaving me nearly in an unarranged overdraft. what are you playing at? fix it now!

  • Art_Cameleon Anna Pogodzinska (@Art_Cameleon) reported

    @TSB I'm in Italy and can't access my funds due to that issue!!

  • Peter27710195 Peter (@Peter27710195) reported

    @TSB Can anyone provide an update on refund time as the eye-watering amount taken twice now due to the TSB error is more than inconvenient. I do also hope that TSB will be providing compensation for the trauma they have caused people today.

  • sam_connor1997 sam connor (@sam_connor1997) reported

    @TSB When will this be resolved? I need to pay bills and buy food and now have transactions taken out of my account. This is not acceptable... too many issues lately happening with TSB and really shocking communication about our own money?!

  • robertodayaggio Rob (@robertodayaggio) reported

    @sammyc46 @TSB Same here! No help what so ever

  • uklori24 Lorraine Stewart (@uklori24) reported

    @TSB Just actually had a chance to sit down & check there is a total of 4 transactions duplicated did try calling this morning and using app to chat with us. Absolutely no joy with that, when will this issue be resolved

  • Patriots0409 David (@Patriots0409) reported

    @TSB I see TSB are keeping up their fantastic customer service record by replying to a few messages with a generic, unpersonalised response. Money still not back in my account. I was told 2 hours at 08:30.

  • wpbw28 Paul Worth (@wpbw28) reported

    @TSB Can you please advise how to make a complaint, can this be done through website or social media i.e Facebook?

  • claireworley80 Claire Worley (@claireworley80) reported

    @TSB Just wasted 30 minutes of my life on hold only to get cut off. Your IT systems are truly dreadful and have been for a number of years. Whenever you update your app there are problems and now money missing from my account?! When will refunds be issued please???