TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tadworth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tadworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tadworth, England

Latest outage, problems and issue reports in Tadworth and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 14 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 19 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 28 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Gallon73 (@Gallon73) reported 40 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Dan Barker (@DanPBarker) reported 50 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 6 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 8 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 8 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  E. J. Gill (@suzycoos) reported 12 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  kayleigh (@kaymetz85) reported 12 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Allibalibee (@AllisonKomorows) reported 15 minutes ago

  @TSB Yes. Appears to be working now

• 
  Minter79Man (@Minter79Man) reported 17 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Innovation Festival (@innovfest) reported 17 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  MBUR337 (@MBUR337) reported 17 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Keith Ambler (@keithbfc) reported 22 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.