Is TSB Bank down in Stroud, Gloucestershire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Stroud, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Vistoso 🇿🇼🇬🇧
(@ItsRuramayi) reported
from
Cheltenham, England
@TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH
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MB25309
(@MB25309) reported
from
Gloucestershire, England
The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews
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Phil Seyers 🇺🇦
(@philseyers) reported
from
Gloucestershire, England
@TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Ritchie
(@geterdoneman) reported
@TSB I would have thought a banner on your online banking site stating the error would be the very least you could do - instead of customers stumbling onto the error. Yes you corrected it like it never happened. Like I said trust is a big deal when it comes to money.
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Linda McCafferty
(@mccafferty2) reported
Having problems with paying online bills , your payment authentication re secure code, is not coming through to my landline or mobile phone @TSB , your techies are taking forever to sort the problem out .
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Paul Coghlan
(@Paul_Coghlan) reported
@TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!
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Vicki Cotterell
(@shoegalvics) reported
@TSB Judging by all of my other experiences with your customer services dept, I already know that raising a complaint would be useless. I think just switching to a new bank that actually provides a decent service, will be far more effective at this point.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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🇺🇦Lainey E
(@laineyLMS) reported
@TSB I have a duplicate payment come iut and I'm not sure if it's part of ur issue from yesterday. Was it only debit card payments affected? Mine is a faster payment.
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∞
(@Ryannnnnn) reported
@TSB Hi, my o2 direct debt hasn’t debited my account & shows on the mobile app as being active with date of last payment being the 15th feb. Are there any issues with DD’s?
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Derek Ritchie
(@geterdoneman) reported
@TSB Thought I had won a watch when I saw money coming into my account only to find numerous double payments had occurred weeks ago. As a customer of 35 years plus I am fast losing trust in your ability to care for my monies. Will be expecting an explanation as to why this happened.
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straight talking J
(@JayneJo911999) reported
@TSB hi duplicate transaction please help
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Snoop
(@SnoopApp) reported
@NatalieCaddick @TSB Hi Natalie - sorry for any inconvenience, TSB are still trying to fix the issue!