TSB Bank

Is TSB Bank down in Stroud, Gloucestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Stroud, Gloucestershire, England 01/25/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • MB25309 MB25309 (@MB25309) reported from Gloucestershire, England

    The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

  • ItsRuramayi Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported from Cheltenham, England

    @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

  • philseyers Phil Seyers 🇺🇦 (@philseyers) reported from Gloucestershire, England

    @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

  • satnam6502 Satnam Singh (@satnam6502) reported from Kemble, England

    @Steve_Casselman @TSB That is not the issue here.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • femmementation Ali (@femmementation) reported

    @TSB If OTP isn't working, which seems to be the case for lots of customers, why aren't we able to verify on our mobile app instead? Why did TSB set it up to be one verification option, or the other, but not a combination of the two?

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB still not sorted the issue with payments terrible service

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • richardhyland Richard Hyland (@richardhyland) reported

    @faeriemoo @TSB @ReedJX666 Same here. Customer forced to TSB after being a life long Lloyds customer. Fed up with these constant IT failures from TSB. I’m fed up with giving them the benefit of the doubt and will start looking for a new bank on Monday

  • WoollardFiona Fiona Woollard (@WoollardFiona) reported

    @TSB tried calling you regarding online verification can you sort this out as you can’t pay any you can move money to another account. Was highly embarrassed about a cash point issue no money in the machine to give to a taxi driver

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @CFC94_ @TSB I'm looking at moving to Starling Bank when they get back up. I don't have family. When they do this I don't have access to any money at all. I'm surprised the regulators don't sanction them or shut them down.

  • pacmanjoe84 Joe Swan (@pacmanjoe84) reported

    @tsb is there an issue as when I am trying to make a purchase online. when going through the verification I am not receiving any text message with code to verify the payment so I am unable to make my purchase.

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB Have been trying to pay online since Friday, totally frustrated at contacting customer support but the absolute worst is the total lack of information given to customers by TSB. This has been appalling. How do we make a formal complaint ?

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!