TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stroud, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 2 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  MB25309 (@MB25309) reported 40 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Satnam Singh (@satnam6502) reported 44 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 54 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paschal Ochang (@pascosoft) reported 5 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  jamie robertson (@pinkjockalypse) reported 7 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  graeme Tannahill (@graemeT2010) reported 11 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Paul (@My_Living_Hell) reported 12 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Lucy Dorrington (@TheParentGame) reported 20 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  bex (@viewsofa42yo) reported 21 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  Martin (@MartinEshelby13) reported 22 minutes ago

  @TSB is the banking app down?

• 
  jamie robertson (@pinkjockalypse) reported 22 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Dmp (@Prosserd68) reported 25 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  alex martin (@jammyjennypokes) reported 27 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.