TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stroud, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Satnam Singh (@satnam6502) reported 18 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  MB25309 (@MB25309) reported 20 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 26 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 41 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 5 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Kevin Ouyang (@KevinOuyang8) reported 5 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Simon Parry (@sparry951) reported 5 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 10 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Lee Hewat (@Leehewat28) reported 10 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  colin (@lairdcwh) reported 12 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Paul (@My_Living_Hell) reported 15 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Mark Parkinson (@parkimc) reported 16 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 17 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Bigdaveman (@bigdavemanman) reported 17 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!