TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stroud, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  MB25309 (@MB25309) reported 15 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Satnam Singh (@satnam6502) reported 22 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 27 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 36 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. J. Gill (@suzycoos) reported 8 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 9 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Sparky Shiny (@sparkyshiny) reported 14 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Size Twelve (@BigTaes) reported 15 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Andy Connor (@AndyC58171) reported 16 minutes ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  Me (@HalleWeen2012) reported 17 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Lee Hewat (@Leehewat28) reported 17 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  Potters (@spotter75) reported 17 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Stefan Davies (@StefanDavies995) reported 19 minutes ago

  @TSB are there app issues at the moment

• 
  Sparky Shiny (@sparkyshiny) reported 21 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP