TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 12/05/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bigjohnh40 John Hallam (@bigjohnh40) reported

    @TSB Why are payments sitting pending on my account that have already been paid. They have been there for a week. Originally there were 7 of them, now down to 4. It has caused me to go overdrawn when I know I am not.

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 2. Yr online banking app is god awful. Cld u do anything more to make it so utterly user UNfriendly?After 2 hours of trying my rent remains unpaid. With RBS it was done in 2 mins. The design is a mess, & is there a need for THAT many security questions? Its like Mastermind.

  • Ant1987 Anthony Jacobs (@Ant1987) reported

    @TSB Hi just wondering are there any issues with TSB app? It won't let me login saying it is unable to authorise my device. Many thanks

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Online banking experiencing problems again!? Doesn't affect actions business at all 🙄

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • emskij1976 EmskiSmithy (@emskij1976) reported

    @TSB well on the phone for an hour today to sort an issue and the monies are still not back in my account so will now have missed payments and get charges. How is this possible, madness.

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • Zefloofpotato Alex (@Zefloofpotato) reported

    @TSB Hi, just restarted and tried again and it’s working now. Thanks.

  • LukeBywaters Luke Bywaters (@LukeBywaters) reported

    @TSB No cheque . Been into branch and been told payments get bounced back to love holidays . They have given me ARN numbers proving TSB have my money . Online chat is just a robot . No one wants to help . In branch tells me one thing online says another . Terrible service