TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 12/17/2025 03:35

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent TSB Bank outage reports came from the following cities: West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App
United KingdomBirmingham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB @BruceHosie I've been on the phone for 1hr 24mins and counting and your staff don't even seem to be aware of the problem! Getting really annoyed now 😡

  • kellydewing4 kelly dewing (@kellydewing4) reported

    @TSB need help

  • Cosmiczippy Kathryn Chambers (@Cosmiczippy) reported

    @TSB Phoned customer service this am and told app issues were being resolved. Now cannot even access account at all. What is going on?

  • natm89 River Mondon (@natm89) reported

    @TSB haven't been able to log in to mobile banking or internet banking since 2am, what the hell is going on! Tried uninstalling and rebooting phone nothing working!! Sort it!!

  • stephenlalley Stephen (@stephenlalley) reported

    @TSB hello. Tried to put money into ISA using the app but saying as I haven’t put into it in the last financial year I need to reactivate using the website. This should be straightforward enough but I’m confused - I have been regularly paying money into it?

  • Wakeuppsunshine Danielle (@Wakeuppsunshine) reported

    @TSB Being asked to approve payments via text but no texts are coming through. Is there an issue on your end?

  • Cosmiczippy Kathryn Chambers (@Cosmiczippy) reported

    @TSB @NeilWilzon Can you not simply allow payments to progress without the extra security step which causes the problem?

  • Imaccldn Imacc🇯🇲 (@Imaccldn) reported

    @tsb fix your app PLEASE!!!!!

  • Way9539 Wayne Beck (@Way9539) reported

    @TSB cannot log into online banking, it says having problems to authenticate my log in details. (Which are correct) Keeps telling me to set up device again, which I do. Still Nothing 😡

  • OurLid J (@OurLid) reported

    @kathv2504 @TSB I am having problems too. Trying to pay credit card for last 3 hours. OTP not delivering and can’t log into app as it wants to send OTP but won’t let me select phone number