TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 12/23/2025 18:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent TSB Bank outage reports came from the following cities: West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App
United KingdomBirmingham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JudeD56 Judy Davies (@JudeD56) reported

    @TSB find it astonishing that you would not help an 91 year old as she had no ID! She only wanted to amalgamate 2 accounts. Only been a customer since she was 17!!

  • jermanicus Adrian Fletcher (@jermanicus) reported

    @TSB Received my new TSB card today. The writing is so small I can't read the expiry date. Such a customer unfocussed decision - not everyone has 20/20 vision.

  • Ilovebafc Sarah Haywood (@Ilovebafc) reported

    @TSB … absolute joke reducing the number of counters in your Derby branch - queue is out the door. Terrible customer service 😳

  • BrianGodbold Brian Godbold (@BrianGodbold) reported

    @lauren_k_moore @TSB I don't think it should be a problem getting reimbursed I will be very surprised if it's not sorted quickly. Wishing you the best of luck.

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    I've had a @TSB online banking account for about two years and the security is so good they won't even allow me to log in to it. And surprise surprise the balance is still ZERO It's a good job I didn't pay in as I wouldn't be able to get my money out!!!

  • shambleclown Phil Cowell (@shambleclown) reported from Fareham, England

    Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @TSB I’ve now unenrolled and re enrolled the device and it still just tells me something went wrong. Last year you closed my nearest branch, which serves a town with a population of >110,000, so the only way I access my account is online and the app is, quite frankly, rubbish.

  • DrNemesis2001 DrNemesis (@DrNemesis2001) reported

    @SaraThornton1 @grahamwitch1 @TSB If the bank have cocked up then the poor customer will get his money back, no question.

  • Julia_Moore Julia Moore (@Julia_Moore) reported

    @lauren_k_moore Hi there Lauren, how long was your grandad and family waiting for a resolution from @tsb before moneybox got involved? I had a similar thing happen with a customer re: power bill recently. Media is there for good.

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @TSB We've been through this a few times before, you send me new log in details I try them and each time it won't let me sign in. I opened the account for the great rates and offers over 3 yrs ago, at the time as these have finished it would be better to close the account. I'llDM you