TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 01/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent TSB Bank outage reports came from the following cities: Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB @callmerachh Ha ha your fraud team are extremely busy because your system is not working and they’re blocking everyone’s payments.

  • Rich972 Richard Cox (@Rich972) reported

    @TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service

  • zodiacbanana peter smith (@zodiacbanana) reported

    @TSB No. They are down again and I urgently need to transfer money TODAY. This is the second time this week TSB online has failed me - not good is it?

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    @TSB when are you aiming to be back up and working?

  • rogerjohnbrown Roger Brown (@rogerjohnbrown) reported

    @TSB Very disappointed with the service from TSB, just spent an 30mins on hold to speak to someone re blocked card, transferred to diff dept so another 30mins on hold. Then told need to transfer me to someone else, then got automated voice telling me dept closed. Hour wasted!

  • bentley_vanessa Vanessa Bentley (@bentley_vanessa) reported

    @TSB yet again unable to access my account, am so fed up with this so called bank..

  • rogerjohnbrown Roger Brown (@rogerjohnbrown) reported

    @TSB my god, what have I done in moving my business account to TSB, such awful service. Another 1hr40m spent on the phone today only to be transferred to a different dept that then tells me they are closed until Monday. Avoid TSB at all costs!

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    @TSB Hi. Over the last few weeks your online banking has become less useable (regular 'technical issues', things not displayed) and now I need to login to make a transfer but cannot, again due to 'technical issues'. Do you know if/when you'll have a normal service again please?

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @TSB Hi – all sorted now after a phone call. It appears the site your end wasn’t registering that the memorable word had been changed in the reset, so the operator had to clear all the security details to start fresh. Worth looking into as it was pretty frustrating!

  • tkylekitchin Tanya R Kyle-Kitchin (@tkylekitchin) reported

    @TSB have trained their staff in how to patronise customers. It wouldn't have been so bad if she had the smug customer service smile off her face. My poor husband now has to find time in his hectic schedule to go and pay in because I can no longer do it for him.