Is TSB Bank down in Smethwick, Sandwell, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (53%)
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Website (24%)
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Transactions (18%)
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Login (6%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent TSB Bank outage reports came from the following cities: West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Website | |
| Birmingham |
Login | |
| Wolverhampton |
Mobile App | |
| Birmingham |
Mobile App | |
| Bilston |
Mobile App | |
| Birmingham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Evan Davis
(@EvanD) reported
from
Solihull, England
@TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous
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Surjit
(@Surjit75447976) reported
from
Birmingham, England
@TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????
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Surjit
(@Surjit75447976) reported
from
Birmingham, England
@TSB Thank you Sophie.. What did the error message mean?
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Mark Hulme.💀
(@MarkHulme_) reported
from
Walsall Wood, England
@TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!
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Evan Davis
(@EvanD) reported
from
Solihull, England
@TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Marcia Bigg
(@marciabigg) reported
from
Bolsover, England
@TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!
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Kaitlin
(@Kaitlin00477611) reported
@TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all
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Rebecca K Viner
(@Beckiviner) reported
@TSB (@FinancialTimes ) "We use Docusign for this kind of request. Docusign don't use your data, they simply pass it to us securely. Need to find out more? Read our Privacy Notice. " TSB customer service page
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Matt Rayns
(@MattRayns) reported
@TSB_News @TSB Your migration record makes me laugh. You still have errors with customer applications I found pre 2020. There's even a page on your intranet called "common proteo error messages" with all of my workarounds on! Staff still use 6 years later!! You haven't fixed a thing!
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Claire Menlove
(@clairemenlove) reported
@santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff
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Chloé🦕
(@_chlxesg) reported
@TSB I've tried to log into the app this morning and I'm getting a message saying trouble authenticating and I need to set my device up again - this is happening both with fingerprint and memorable information, but I'm getting no option to set up a device? Is the app down?
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Francisco099
(@Francesca090900) reported
@TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !
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Francisco099
(@Francesca090900) reported
@TSB your chat isn’t working again
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adam robinson
(@adamrobinson86) reported
@TSB hi I did a switch to yourselves last month however a standing order hasn’t gone out today. I can see it in regular payments but can’t amend it are there are any payment issues or should I make the payment manually and setup standing order again?
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Andrew Turner
(@turnerslad1) reported
@TSB very bad phone service spent over 1hour trying to get thru to advisor only for them to answer and sound like they are either underwater or driving a convertible. couldnt understand a word. 4 operators, cut off by 1 so had to re dial Had to visit branch to speak to a person