TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 11/20/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB I have a business a/c and so cannot pay in through ATM, it is also Tax payment day for Self employed, and other sundry business- though the real point is the lack of service in the East of Glasgow since a nearby branch was closed. The accessibility of this shettleston has reduced

  • danalar danalar ✨ (@danalar) reported

    @kwatsonboi @TSB Out of curiosity, does the fingerprint logo not show when you try and log in ? I've been experiencing this since this morning. So frustrating.

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB once again !! .. Shettleston branch is closed - this time apparently due to power failure ; though all the lights are on, and rest of street unaffected . Absolutely sick of this NON service - it’s now affecting my business ; using St Vincent St is not an option for many !!!

  • BermondseyBeat BermondseyBeat (@BermondseyBeat) reported

    Just received notification that @TSB Bermondsey branch, Southwark Park Road is to close. This was the last remaining bank down The Blue. @Southwark_News

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB The sign says “until further notice” … and there were no staff visible from the street - the service from this branch is virtually non existent and there is no longer a nearby or suitable alternative #notgoodenough

  • RedRachelita Rachel Bentley (@RedRachelita) reported

    @BermondseyBeat @TSB @Southwark_News I think the nearest bank branch now will be Barclays on Tower Bridge Road. A real shame for local residents. Access to in person financial services should not be a postcode lottery.

  • Cre8tiveWriter Andrea Michael (@Cre8tiveWriter) reported

    @TSB Been told all blocks have been lifted by customer services. Trying to make payments but none will go through at all

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @TSB Will do, but your over-zealous security methods, whist appreciated, are a massive pain. As for the level of service & advice, I don't see TSB winning any 'Pride of Britain' awards they're so fond of sponsoring, nor have I witnessed any of the helpfulness you boast in your ads.

  • RawlinsMiss Shannon Rawlins (@RawlinsMiss) reported

    @TSB I’m due a refund via bank transfer from a closed account. I called 3 times last week, each call was an hour & I was told the transfer had been made and the money would be in my new account in five working days. It’s the fifth day & it’s not there? Please can someone help.

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @Adester23 @TSB Yeah, Lucy said the same. First Direct and Starling are meant to be tops for service and customer service as well - plus First Direct have a switching incentive at the moment. TSB have been getting consistently worse over the last five years.