TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 11/25/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @AndreaLSimpson @TSB Been with them since start of last month. Spent 4 weeks now locked out of online banking. 3 complaints made no reference numbers provided. A large phone bill trying to call them. Still no access. I’m trying to leave and even that’s a nightmare

  • bette61047970 bette (@bette61047970) reported

    @TSB Hi Sophie I’m not sure if you are aware but apparently any payment made on 24th has not been applied to anyone’s account and they are working to resolve it

  • cancelledyou Oops (@cancelledyou) reported

    @allison33547374 @TSB This happened to me last week. Got my new card and now thats stopped working!

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @TSB Oh just no access to my acc online for 5 weeks. Complaints ignored no ref no within a week as you are supposed to. My first complaint (you’ve had 4) was over a month ago. Looking forward to passing this to ombudsman as you clearly couldn’t give a ****

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @Tall_YounGC @TSB I joined then in September. This is the 4th week of no online acc access. No reference number provided for complaints. Appalling customer service. I’m trying to leave and even that’s proving almost impossible

  • allison33547374 Allison 💙 (@allison33547374) reported

    We've identified a potential issue with your card ending xxxx. There's nothing you need to do. As a precaution we're sending you a new card, which you should start using as soon as it arrives. @TSB can you please elaborate on msg cont….

  • Lamberto2993 TrisTime (@Lamberto2993) reported

    @TSB I have not and I will not be doing as I am sick of this at this point, Monday morning I shall be swapping my bank to a more compitent one that can handle modern banking requirements like login servers.

  • Tminsh_ tom (@Tminsh_) reported

    @TSB Hi I’ve already tried that but I’m still having the same issues I’ve also tried restarting my phone but the app keeps crashing and just won’t open @TSB

  • BearleNation Terry Peters (@BearleNation) reported

    @TSB Hi, I've received a text to say there's a potential issue with my card and you're sending me a new one as a precaution. I rang your fraud line but they can't see anything. Can you help please?

  • TomOfEssex TomOfEssex (@TomOfEssex) reported

    @santanderuk @TSB Shut down my account with you because you suddenly started charging my business account a fee every month for doing actually nothing despicable bank I'm glad I left you