TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Mark Hulme.💀 (@MarkHulme_) reported 17 minutes ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

• 
  Jodie (@jodii_ox) reported 17 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Evan Davis (@EvanD) reported 23 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Evan Davis (@EvanD) reported 31 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Surjit (@Surjit75447976) reported 40 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Surjit (@Surjit75447976) reported 59 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 8 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Dwayne Pipe (@DwaynePipe19584) reported 9 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  Chicco (@Charles28705991) reported 16 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Lawrence M-M (@prop_power) reported 18 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 22 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  sharon (@cutt2425) reported 22 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 24 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  jamie robertson (@pinkjockalypse) reported 26 minutes ago

  @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

• 
  Keith Ambler (@keithbfc) reported 27 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  NUFC (@nufcscot) reported 29 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .