TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 01/01/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent TSB Bank outage reports came from the following cities: Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bette61047970 bette (@bette61047970) reported

    @TSB Hi Sophie I’m not sure if you are aware but apparently any payment made on 24th has not been applied to anyone’s account and they are working to resolve it

  • ShevlinKatie Katie (@ShevlinKatie) reported

    @MhMyxacc444 @TSB The money was taken and the payment wasn't accepted. Still not got it back. The bank can't help and told me to call the fraud team! I've spoken to them in India twice, and assured the money would be back in my account yesterday! Think I'll do the same.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @flossy_dollrags @TSB I’ve sent them 3 complaints and still waiting on an acknowledgement for them all. 4 weeks with no online banking access

  • ChrissiX Chrissi (Female Rage The Musical) (@ChrissiX) reported

    Hey @TSB your app is absolutely ****. Upgraded phone, so your app had a meltdown at new biometrics, has now locked me out, I’ve given everything apart from my ******* bra size at this point & it won’t let me confirm the memorable word so I can access my account.

  • AJH_10 MR H 🇯🇲 (@AJH_10) reported

    @TSB Hello, first mortgage payment is due soon however have not had any correspondence via email or letter yet stating what the amount is and date etc, could you please help

  • Mad4it67 Steve Jackson (@Mad4it67) reported

    @TSB Hi if my monthly fixed rate bond expires on 11 Nov 25 is the rate give locked down once I give my instructions I am aware the the BOE may cut rates again next week so wanted to ensure the rate I have been told is in stone

  • DFreem82 benhorin (@DFreem82) reported

    Been on chat all day and on the phone for over an hour with @TSB - all I can say is, SPEND CASH and KEEP CASH ALIVE - We are help prisoners by process we never agreed to that keeps getting more and more prohibitive. This is how tech imprisons us, stay free, use CASH!

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @aureumsimia @TSB Good luck with this. I’ve been 5 weeks with no online banking access

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @TSB Oh just no access to my acc online for 5 weeks. Complaints ignored no ref no within a week as you are supposed to. My first complaint (you’ve had 4) was over a month ago. Looking forward to passing this to ombudsman as you clearly couldn’t give a ****

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @Tall_YounGC @TSB I joined then in September. This is the 4th week of no online acc access. No reference number provided for complaints. Appalling customer service. I’m trying to leave and even that’s proving almost impossible