TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 11/25/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DasOptimist Ministry of Beer (@DasOptimist) reported

    @TSB Your authentication doesn't appear to be working - I've tried both text and phone and neither is working

  • EmilyWrighty96 Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @AbsolutelyVexed @fivepandacats @TSB It's getting codes sent by text and phone that doesn't seem to be working,we nor getting codes x glad something worked for you x

  • ammys83 Mrs M (@ammys83) reported

    @TSB How much longer will the verification code issue take to be resolved?? Surely you can post a timescale .

  • DanHewitt_ Flangetastic! (@DanHewitt_) reported

    @TSB / @PostOffice - hello all. I was just wondering if I am able to pay old £20 notes into my registered bank account or into my account, via my local post office? Thank you, in advance, for your help. Dan

  • jwella71 JamesE (@jwella71) reported

    @TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬

  • StephenSmithDR Stephen (@StephenSmithDR) reported

    @TSB when do you expect the issue with online payments will be resolved? Is there no workaround available? Very poor support and no proactive communication from TSB

  • Scotsman1821 The scotsman 182 (@Scotsman1821) reported

    @TSB worst bank I have ever had to deal with been in the phone now for over 2 hours and still waiting to get my issue sryed well once it has been bye bye TSB

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK

  • FrancescaMercs frankie mercieca (@FrancescaMercs) reported

    @TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap

  • EgleTol Egliote (@EgleTol) reported

    @TSB @Schultzh Why do you need more information, when problem is the same for majority of customers since Friday morning-verification text codes doesn't arrive!!!! It doesn't matter if you use app or website or whatever. It doesn't come. Just fix it and stop asking the same questions.😡😡