TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 11/18/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • billyburke2 Billy Burke (@billyburke2) reported

    @TSB @helenisanangel If you are aware why not post something on the website so we know. Instead I called and waited about 40 minutes only to be told there are no issues currently

  • melliemooj mel (@melliemooj) reported

    @TSB why can’t you give us the heads up when you’re having problems? Why do we have to look on twitter?

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?

  • marieyoung8 ✨Marie Young ✨ (@marieyoung8) reported

    @TSB what’s going on? Shopping cancelled twice because #ASDA can’t verify my card!!!! Bloody sick of #TSB and their **** service!!!! 🤬🤬🤬

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB are you having issues with online payments? i have tried to make a payment all works fine until you sending me a code which has not come through

  • Pete41279223 Pete (@Pete41279223) reported

    @TSB @xfeeonax I’m in Cyprus and because you’ve fixed what wasn’t broken and aren’t sending me the code I need, I have no money!!! What a bank you are!!!

  • TinaTribe1 Tina Mhiri (@TinaTribe1) reported

    @TSB trying to make a couple of online payments. Websites asking for code but not receiving them. Contact details all upto date. Help

  • Four_X_2K3 Four X 🇺🇦 (@Four_X_2K3) reported

    @TSB @nitram74 Any ETA on the fix as I need to order my food and groceries, I need to get them online because of my Social Anxiety Disorder.

  • Warhu Val Warhurst (@Warhu) reported

    @paulstephens56 @TSB I am having the same problem. Have sent you a DM TSB