TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 12/01/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • adam14323256 adam (@adam14323256) reported

    @TSB why are you lot so shocking. Again trying to deposit funds and buy things and saying declined. Like it did last week. With funds available. Such bad service as always

  • Speedbird2779 Speedbird2779 (@Speedbird2779) reported

    @TSB Still very slow and taking a while to render list of transactions if at all.

  • wrxmanpaul Paul (@wrxmanpaul) reported from Salford, England

    @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

  • AA05JAM Alan (@AA05JAM) reported

    @TSB No, still not able to log on. I’ll try the ‘fixes’ later. Is there a reason why there are so many issues?

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @TSB OTP to landlines no longer works, produces 'cannot complete your transaction'. I know you have a webpage full of error codes but this one isn't included. Please fix, can't get into banking!

  • MJCarnie Michael Carnie (@MJCarnie) reported

    @TSB @thomasjboulton Unfortunately this issue hasn’t been resolved, still can log in through the app or on my laptop?

  • kerryfaith80 Kerry (@kerryfaith80) reported

    @TSB what's the issue with paying at pay @ pump with Tesco garages???

  • weelou1980 Louise (@weelou1980) reported

    @TSB is there any chance you can explain why its so hard to get a contactless debit card issue? My 20yr old son has been asking for weeks. Been issued 4 separate cards.. none with contactless. Surely can't be that hard?!

  • 6ft8_Dwarf 6ft8” Dwarf (@6ft8_Dwarf) reported

    @TSB Still not resolved for me, absolute joke, won’t even let me reset log in details. You as a bank are all kinds of special aren’t you? I’m meant to transfer money to a family member who is now late after having to get a later train.

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB point. How about you just help me with a payment after failing to send me my new card which i requested 20days ago? Just so annoyed and feel so let down by @TSB , especially after deciding to use them for all my subscriptions and direct debits payments etc when i could 5/8