TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 11/25/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported

    Dear @TSB I've been trying to obtain my user ID for online banking for the last few days, yet it keeps coming up with an error message - is there an issue with your online system?

  • karenhenry65 Karen (@karenhenry65) reported

    @TSB Morning. Trying to make a payment from TSB acct to another Bank through app and no option to confirm payment. Partner has same issue. Needs to be done today for an online Easter shop which is scheduled. Any issues?

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • clothesjunky Christine Hobson (@clothesjunky) reported

    @TSB just been trying to make a payment for 30 minutes. After entering all the details required, nothing happens! ‘Check Recipient’ button fails to work, so now I cannot make this payment. Come on TSB, it’s about time you got this god awful app sorted!!

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • Antuan997 Antuan (@Antuan997) reported

    @wwm1966 @TSB same here mate now its working there was some error

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB Thanks for the huge amount of help here. Seems your social media is about as good as your back end I.T. The only saving Grace is that I didn’t use @TSB as a business or personal account. Lucky escape from incompetence…

  • JimSmit33060662 Jim Smith (@JimSmit33060662) reported

    @TSB am trying to log in to the app a d it's telling me I have to reregister my device? Are you having issues at your end?

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB are you going to answer to question to my last tweet,is it legal for you to send a default notice to a wrong address meaning the customer can't respond to it within 14 days because they are not aware of it.