TSB Bank

Is TSB Bank down in Smethwick, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Smethwick, Sandwell, England 02/17/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent TSB Bank outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • maillerlewis899 Lewismailler899 (@maillerlewis899) reported

    @TSB Im having log in issues with the app. Every time I use my usual fingerprint recognisition, it comes up saying "something went wrong. Please try again latter." And when i went to use memorable information, it would say my userID or password does not match. I really need help.

  • vickwharx1 Vicki Wharton (@vickwharx1) reported

    @TSB ive begged on the app for help and got no response I do NOT have an overdraft yet yous have paid someone that has put me in minus I cant receive money due to this and my electric is going to go off we are a vulnerable family of 7 with 2 children under 3 help please

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB your chat isn’t working again

  • Julesky_ Julia Kay (@Julesky_) reported

    @TSB please help me access my online. You email (no reply) to say I’ve not been on but can’t access through all the help. I phone and on hold. Why is your info about me not telling you I’m stuck and please contact. Branches are closed so can’t seem to get anywhere.

  • david_harman_uk David Harman - News Paywalls are Censorship (@david_harman_uk) reported

    @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • JollyGoodWheeze Lorne Sausage (@JollyGoodWheeze) reported

    @TSB 'and we look forward to being part of Santander'? Look forward to losing your jobs? Wiping out 215 years of history? Erasing another institution from Scotland? I've been a customer for 56 years. I'm not looking forward to trawling other banks to get the same T&Cs at my age.

  • adamrobinson86 adam robinson (@adamrobinson86) reported

    @TSB hi I did a switch to yourselves last month however a standing order hasn’t gone out today. I can see it in regular payments but can’t amend it are there are any payment issues or should I make the payment manually and setup standing order again?

  • _chlxesg Chloé🦕 (@_chlxesg) reported

    @TSB I've tried to log into the app this morning and I'm getting a message saying trouble authenticating and I need to set my device up again - this is happening both with fingerprint and memorable information, but I'm getting no option to set up a device? Is the app down?

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !