TSB Bank

Is TSB Bank down in Prestonpans, East Lothian, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestonpans, East Lothian, Scotland 09/18/2025 21:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Login (24%)

    Login (24%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent TSB Bank outage reports came from the following cities: Edinburgh and Newcraighall.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Transactions
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Mobile App
United KingdomDalkeith Login
United KingdomEdinburgh Withdrawals
United KingdomEdinburgh Mobile App

Community Discussion

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TSB Bank Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Markiimg M G G (@Markiimg) reported from Haddington, Scotland

    @TSB - the utterly poor tsb service just continues - mobile app down AGAIN - yes time to move

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @from_dove @TSB Seems to be working now, but that's a bit of a worry.

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    So again @TSB have declined my granny's weekly @Morrisons delivery because they think the activity is suspicious. Pro because yesterday she renewed her @tvlicensing. It blows my mind a high street bank treats a 92 year old customer with enough to buy shopping 1000 x like this

  • bubcherubxx c (@bubcherubxx) reported from Penicuik, Scotland

    @TSB disappointed you haven’t replied how are the elderly and vulnerable meant to access their cash?

  • LoriAlves88 Lori Alves (@LoriAlves88) reported from Edinburgh, Scotland

    Anyone else having problems with the TSB app. Yet again?! #TSB @TSB

  • Holyrudegirl A⭐️ (@Holyrudegirl) reported from Edinburgh, Scotland

    @Uma12s @TSB Hiya, sorry I just saw your tweet. I tried my debit card to make a purchase online & it worked. Yours working yet?

  • lsco01 Lisa (@lsco01) reported from Edinburgh, Scotland

    @TSB hi I can’t log into the app and internet banking down whist I was using it now saying technical issue . Dare I ask how long to fix this time ?

  • DrAnnaZsubori Dr Anna Zsubori 👩‍💻🌍 (@DrAnnaZsubori) reported from Edinburgh, Scotland

    @TSB Still cannot log in on my phone. "Service Temporarily Unavailable." Tried using mobile data as well as WiFi.

  • ayam_jihad Suhana Samsudin (@ayam_jihad) reported from Edinburgh, Scotland

    Internet and mobile banking down. Try to login several times. Block and try to re-register but couldn't due to details.. Ottokeee?? @TSB

  • bubcherubxx c (@bubcherubxx) reported from Edinburgh, Scotland

    @TSB not only App down my elderly dad unable to get cash from ATM tried 3 different ones, needs cash urgently and no Branch or Post Office near

  • Fredwebster1 Fred webster (@Fredwebster1) reported from Kirkcaldy, Scotland

    @TSB Working again now 👍🏻

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    Please people do not use the absolute nonsense that's @TSB. Finding out that your 93 yr old house bound granny isn't getting her weekly @Morrisons delivery because suddenly after 5 months of it happening TSB decide it is suspicious and block the transaction is not what you need

  • hibeedude Alistair Littlejohn (@hibeedude) reported from Edinburgh, Scotland

    @TSB Once again your internet banking is not working. It happens far too frequently and you have closed most of your branches. Can anyone recommend a decent bank?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Bettie42 Bettie (@Bettie42) reported

    @TSB It's no good to keep repeating the same statement. If you know it's happened then please just fix it and refund me MY MONEY! NOW! I can't afford to be without these funds

  • Pyle19Chris Chris Pyle (@Pyle19Chris) reported

    @TSB how long till our money goes back into our accounts we are a family if 4 with 39p left after your error and have no electric credit left and are unable to top up due to your error you have had plenty time to credit peoples accounts why should the customers suffer

  • sam_connor1997 sam connor (@sam_connor1997) reported

    @TSB When will this be resolved? I need to pay bills and buy food and now have transactions taken out of my account. This is not acceptable... too many issues lately happening with TSB and really shocking communication about our own money?!

  • GhostDNB_ Ghost (@GhostDNB_) reported

    This is my 5th time messaging you on here now without a response - @TSB please provide an update on the current situation with the duplicate transactions issues. I am missing out on a lot of money. #TSB

  • robertodayaggio Rob (@robertodayaggio) reported

    @sammyc46 @TSB Same here! No help what so ever

  • rose_glittery Glittery Rose (@rose_glittery) reported

    @TSB This is completely unacceptable. People are struggling especially in this climate where people are having to make ends meet. I believe we are all entitled to some compensation considering there was a similar blunder last year which locked people out of their accounts. Fix up

  • Greennwhyte B.B. (@Greennwhyte) reported

    @TSB quite simply the worst bank service ever, obstacles galore to stop you making a complaint, shocking bank

  • MikeT1152 Mike Taylor (@MikeT1152) reported

    @TSB Been without funds since 7pm this morning when I checked the app and noticed duplicate payments were taken. Now 2pm, still not refunded!!! Can't get through to TSB, no surprise there, disgraceful, another shambles from TSB. FIX IT NOW PLEASE

  • theindigosystem 𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒 (@theindigosystem) reported

    @shantelle72 @TSB Seems like an unrelated issue.

  • annettebrown12 annette brown (@annettebrown12) reported

    @TSB I am very unhappy with this error on ypur behave and you have replied to some costumers saying it could take weeks, you where quick to take money from vulnerable people, with families and bills to pay very disappointing from yourselves. Iam now considering another bank.