TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Mark Whittle (@MarkWhittle1) reported 32 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 52 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 2 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  Sian elise' (@sianelisexo) reported 2 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  Nicole Barlow (@Nicole_Barlow1) reported 3 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Zarzar (@Zarzar792095) reported 5 minutes ago

  @TSB why is the app down again?

• 
  Me (@HalleWeen2012) reported 9 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  James Smith (@metaled92) reported 15 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Karly Everley (@KarlyEverley) reported 17 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Sparky Shiny (@sparkyshiny) reported 17 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  John (@John92797698) reported 18 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  David M Stewart (@dms17869) reported 20 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.