TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Keith Ambler (@keithbfc) reported 12 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Mark Whittle (@MarkWhittle1) reported 15 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 28 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skała (@Skalaprp) reported 12 minutes ago

  @emmah80 @TSB same problem

• 
  James Smith (@metaled92) reported 13 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Paschal Ochang (@pascosoft) reported 14 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Carolinejp (@cjp3063) reported 15 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Caroline Wilson (@CarolineWils87) reported 15 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  Lee Hewat (@Leehewat28) reported 17 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  Ginger Tucci (@Ginger_Tucci) reported 18 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Phil Billingham (@PhilBillingham) reported 19 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Beaker (@tracyd1801) reported 22 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  jamie robertson (@pinkjockalypse) reported 28 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??