TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Keith Ambler (@keithbfc) reported 14 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Mark Whittle (@MarkWhittle1) reported 28 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 38 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John El (@chopped1888) reported 4 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  LaughingGravy (@LGravy15834) reported 5 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 6 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Revatron (@D_Revatron) reported 10 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Lee Burkinshaw (@leeburko) reported 10 minutes ago

  @TSB app not working again. Need to get on now

• 
  SassyCob (@SasCobbold) reported 11 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 11 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Pam Medlock (@PamMedlock) reported 11 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 12 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Mike (@MikeJon56557621) reported 14 minutes ago

  @TSB app still not working.