TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 30 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Mark Whittle (@MarkWhittle1) reported 57 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 9 seconds ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Lawrence M-M (@prop_power) reported 18 seconds ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  JacquiB (@tripsfantastic) reported 21 seconds ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Carolinejp (@cjp3063) reported 3 minutes ago

  @TSB is the app down yet again ?? Can't access my account yet again!!

• 
  Keith Ross (KR055) (@k3ross) reported 4 minutes ago

  @TSB sort your **** out, showing I have no accounts and can’t send my Son money and he needs it urgently !!!!

• 
  E. J. Gill (@suzycoos) reported 8 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Maz Scotland (@6pmIsWineTime) reported 9 minutes ago

  @TSB I see only blue screen with TSB in centre when I try to log in

• 
  David M Stewart (@dms17869) reported 18 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Kevin Ouyang (@KevinOuyang8) reported 21 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Sparky Shiny (@sparkyshiny) reported 21 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP