TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 23 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Mark Whittle (@MarkWhittle1) reported 29 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

• 
  Keith Ambler (@keithbfc) reported 54 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. J. Gill (@suzycoos) reported 12 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Lee Hewat (@Leehewat28) reported 12 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Pam Cull (@catsPam12) reported 12 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Matt Smith🐀 (@Yuluthu) reported 17 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  claire (@claire_1986w) reported 22 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Pam Cull (@catsPam12) reported 22 minutes ago

  @TSB can’t access the mobile app

• 
  Paschal Ochang (@pascosoft) reported 22 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Ginger Tucci (@Ginger_Tucci) reported 23 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 24 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  Lois Sandwich (@lois_sandwich) reported 24 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.