TSB Bank

Is TSB Bank down in Pontefract, City and Borough of Wakefield, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontefract, City and Borough of Wakefield, England 12/14/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • GMacademic Grant Maconachie (@GMacademic) reported from Crigglestone, England

    @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

  • AlexEllisWhite Alex Ellis-White (@AlexEllisWhite) reported from Cawood, England

    @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • QinChinWang ChinWang (@QinChinWang) reported

    How do I get my bank statement certified for visa purpose? Your London Peckham branch refuse to stamp or print it for me, which to me it’s shocking customer service. @TSB

  • Caro70248600 Caro (@Caro70248600) reported

    @TSB so my mum is elderly & deaf. I am trying to add mobile phone no. Online banking registration doesn't work. Phone banking discriminates against deaf. Online help were useless but Terry from Swansea call centre perfected the ' say what you want but I'm not here to help'

  • NunnDee Dee Nunn (@NunnDee) reported

    @jimultimate @TSB Same problem here please help

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    Try speaking to @TSB on the phone. Go on. Try it. Utterly impossible. Just want to report FRAUD. A subject I would have thought you’d be quite interested in given your appalling history?

  • jockmcleod53 Big **** (@jockmcleod53) reported

    @TSB @75Carole Why won't you respond to bad customer service? Just pancakes

  • jimultimate Jim Taylor (@jimultimate) reported

    @TSB my mobile app keeps giving the "oops - something went wrong" error message when I try to approve payments. Your colleague on the phone told me she couldn't see any issues, but the problem persists. Can you please look into this?

  • foreverafter22 only once (@foreverafter22) reported

    @jockmcleod53 @TSB Bet you, if they reply, they’ll blame covid. An easy out these days for poor customer service.

  • af_00_ ミ☆ (@af_00_) reported

    @TSB poor poor customer service, no help at all

  • KatyBasey Katy (@KatyBasey) reported

    @TSB hello, I've just been on hold for a long time waiting to report fraud on my account. I spoke to a very nice lady who put me on hold but after a couple of mins the line hung up. This is the 2nd instance of fraud in 2 weeks, please help

  • ritomaidstone Rito (@ritomaidstone) reported

    @TSB it has been over 3 months trying to have signatories added to our business account!!! There are directors who have died on our signatory list and no current director is set up as a signatory... our business is failing to make payments to contractors and pay our staff! HELP