TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  MD Atkinson Stock (@mdatkinsonstock) reported 4 minutes ago from Leeds, England

  @TSB can you get in touch, I’ve had nothing but error messages from my business banking app since the weekend??!

• 
  Grant Maconachie (@GMacademic) reported 8 minutes ago from Crigglestone, England

  @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

• 
  Alex Ellis-White (@AlexEllisWhite) reported 42 minutes ago from Cawood, England

  @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvonne Hornett Long (@yvonnehlong) reported 1 minute ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  MBUR337 (@MBUR337) reported 4 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 9 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Alex Jones (@dr_besty) reported 11 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Etienne (@EtienneJS) reported 12 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Lois Sandwich (@lois_sandwich) reported 12 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Paul (@My_Living_Hell) reported 13 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Me (@HalleWeen2012) reported 14 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Phillip Lloyd (@PhillipLL) reported 15 minutes ago

  @TSB OTP not working to log in to online account

• 
  Kevin Maguire (@RainTown) reported 22 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?