TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Alex Ellis-White (@AlexEllisWhite) reported 15 minutes ago from Cawood, England

  @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

• 
  Grant Maconachie (@GMacademic) reported 15 minutes ago from Crigglestone, England

  @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

• 
  MD Atkinson Stock (@mdatkinsonstock) reported 17 minutes ago from Leeds, England

  @TSB can you get in touch, I’ve had nothing but error messages from my business banking app since the weekend??!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 3 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  alex martin (@jammyjennypokes) reported 5 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 7 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 8 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Michelle Cook (@MCOOK73) reported 9 minutes ago

  @TSB app NOT working again seriously 😡

• 
  🪜 (@0nly2K) reported 10 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 19 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Pam Medlock (@PamMedlock) reported 24 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Paul Jasper Upton (@j45p3r1973) reported 26 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 27 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?