TSB Bank

Is TSB Bank down in Pontefract, City and Borough of Wakefield, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontefract, City and Borough of Wakefield, England 12/10/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • GMacademic Grant Maconachie (@GMacademic) reported from Crigglestone, England

    @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

  • AlexEllisWhite Alex Ellis-White (@AlexEllisWhite) reported from Cawood, England

    @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueSantaUK OMG_Its_Mr_Rob (@BlueSantaUK) reported

    @TSB why does my Tsb app keep saying I am not on line at the moment when I actually am. It does not let me log in? Is it because I am in Germany?

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, I will not jump through any more hoops for you. Get customer relations to get in touch with me. What other card do you suggest that I use?

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB When do you plan on fixing "ERRSCA02: Sorry, something went wrong" ? Cannot pay my rent if I can't access internet banking. Occurs on the first log-in screen. I can see others are complaining about this as well.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB It's now two days since my complaint started. When is the issue with the app going to be fixed so that I can "Approve payments"?

  • DanAshleyW DanAshleyW (@DanAshleyW) reported

    @TSB how do I speak to a human being regarding chargebacks? Have tried your phone line but impossible to get beyond the automated options.

  • wayne_wright170 Carl Wainwright (@wayne_wright170) reported

    @TSB Hi @TSB any chance you can extend the live chat as I'm working 9-5 so am unavailable between the hours stated every weekday. It should be available longer hours.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, you do NOT "appreciate" my frustration. I have raised a complaint. WITH YOU. You are part of TSB customer relations? So, if this is not your department get the proper team to get in touch with me.

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @McDonaldsUK Acton High Street W3 branch is an absolute joke. Staff are a bit clueless, self-service tills hardly ever work, you could get Anthrax and an atomic bomb past "security", and your app is worse than that of @TSB - which is saying a LOT! @KFC_UKI_Help please open later!

  • lou_loviex louise-mary🌸 (@lou_loviex) reported

    So @TSB won’t let me into online banking, I phone them to get it sorted, told I’d be able to get back in right away and I’m still having issues. Over this now

  • danwel_1990 Danielle Sproson (@danwel_1990) reported

    @TSB @Martin56354261 I've been having the same problem for over a week making payments online! I've also repeatedly called customer service and done all the reinstalls etc. How long until this is fixed?