TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  MD Atkinson Stock (@mdatkinsonstock) reported 19 minutes ago from Leeds, England

  @TSB can you get in touch, I’ve had nothing but error messages from my business banking app since the weekend??!

• 
  Alex Ellis-White (@AlexEllisWhite) reported 35 minutes ago from Cawood, England

  @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

• 
  Grant Maconachie (@GMacademic) reported 44 minutes ago from Crigglestone, England

  @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Love (@Nicola_Love) reported 5 minutes ago

  @TSB It seems to be intermittently working now, thanks for replying.

• 
  Lois Sandwich (@lois_sandwich) reported 5 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Nicola Love (@Nicola_Love) reported 6 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  alex martin (@jammyjennypokes) reported 7 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  SassyCob (@SasCobbold) reported 9 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Paul (@My_Living_Hell) reported 10 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Michelle Buchan (@M_Buchan) reported 11 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  IndubitablyBased (@IndubitablyChad) reported 12 minutes ago

  Fix your app "We weren't able to do that" I can't login you plebs @TSB

• 
  Clock it (@EmancipatedTym) reported 13 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  Rebecca Catherine Viner (@Beckiviner) reported 15 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!