TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Grant Maconachie (@GMacademic) reported 6 minutes ago from Crigglestone, England

  @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

• 
  MD Atkinson Stock (@mdatkinsonstock) reported 39 minutes ago from Leeds, England

  @TSB can you get in touch, I’ve had nothing but error messages from my business banking app since the weekend??!

• 
  Alex Ellis-White (@AlexEllisWhite) reported 56 minutes ago from Cawood, England

  @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dmp (@Prosserd68) reported 4 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 4 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Capital-1 (@scotland_999) reported 7 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  bishbashbosh (@katharvey2112) reported 12 minutes ago

  @TSB can’t get into my app is there problems?

• 
  alex martin (@jammyjennypokes) reported 12 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Diana (@BohoD1ana) reported 16 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  Pam Cull (@catsPam12) reported 16 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Santander UK (@santanderuk) reported 16 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Ginger Tucci (@Ginger_Tucci) reported 17 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Lee Hewat (@Leehewat28) reported 17 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.