Is TSB Bank down in Motherwell, North Lanarkshire, Scotland?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (53%)
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Website (24%)
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Transactions (18%)
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Login (6%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent TSB Bank outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Vonnie Sandlan
(@VonnSand) reported
from
Glasgow, Scotland
I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
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Ro55
(@RMcG1991) reported
from
East Kilbride, Scotland
@TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking
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chris kenny
(@texasranger78) reported
from
Twechar, Scotland
@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@TSB banking app down 🙄 info please
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Clive Sinclair 🇬🇧🏴🇺🇦
(@clivesinclair) reported
from
Cumbernauld, Scotland
@chloexxxh @TSB Several U.K. banks also have the same issue.
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Julie Johnston
(@JulieJohnston15) reported
from
Glasgow, Scotland
@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
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Nicola Sweeney
(@nicolasweeney94) reported
from
Whitburn, Scotland
@TSB banking app down again ? Fed up with this
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Sunny Gill
(@sunnyginvesting) reported
from
Glasgow, Scotland
@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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MicheleONeill86🍀💚🌈🇮🇪🏳️🌈🇵🇸
(@Michele8613) reported
from
Uddingston, Scotland
@TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??
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Clive Sinclair 🇬🇧🏴🇺🇦
(@clivesinclair) reported
from
Cumbernauld, Scotland
@TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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Vonnie Sandlan
(@VonnSand) reported
from
Glasgow, Scotland
Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Beresford
(@simonberesford) reported
@TSB the abosulte worst customer experience ever - branch and phone - terrible
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@jhousham1 @TSB Had this issue now for 2 weeks and was told they are aware. Still nothing done about it. Being asked to DM them here is an insult.
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice
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susan russell
(@Sueruss55) reported
@TSB I can only hope your security software is fixed within the 14 days you advise and we can draw a line under this. I would like you to consider my suggestion to make a public announcement that it is fixed. It’s awful having to keep checking.
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Natalie Green
(@Natalie_M_Green) reported
@TSB Calling out excellent customer service. Rang with a mortgage query, call answered quickly,spoke to Jordan, he was so helpful and friendly. #customerservice
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susan russell
(@Sueruss55) reported
@TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now
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susan russell
(@Sueruss55) reported
@TSB Still can’t find most of my Twitter conversations with Lesley and Alex. Will have to get one of my sons to show me how to access the thread. There must be at least 50 messages I can’t find. Ah well
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Matthew Harris
(@maharris98) reported
First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh
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susan russell
(@Sueruss55) reported
@TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.
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susan russell
(@Sueruss55) reported
@TSB No need to be sorry, there is no confusion. Your security software is blocking online purchases and you need to fix it. I have called your customer service department and they have logged the circumstances specific to me. This does not appear to have helped. At all.