Is TSB Bank down in Motherwell, North Lanarkshire, Scotland?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Website (19%)
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Transactions (15%)
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Login (15%)
Community Discussion
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TSB Bank Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Sunny Gill
(@sunnyginvesting) reported
from
Glasgow, Scotland
@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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Clive Sinclair 🇬🇧🏴🇺🇦
(@clivesinclair) reported
from
Cumbernauld, Scotland
@chloexxxh @TSB Several U.K. banks also have the same issue.
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MicheleONeill86🍀💚🌈🇮🇪🏳️🌈🇵🇸
(@Michele8613) reported
from
Uddingston, Scotland
@TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@TSB banking app down 🙄 info please
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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Vonnie Sandlan
(@VonnSand) reported
from
Glasgow, Scotland
Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.
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Vonnie Sandlan
(@VonnSand) reported
from
Glasgow, Scotland
I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
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chris kenny
(@texasranger78) reported
from
Twechar, Scotland
@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank
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Clive Sinclair 🇬🇧🏴🇺🇦
(@clivesinclair) reported
from
Cumbernauld, Scotland
@TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)
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Julie Johnston
(@JulieJohnston15) reported
from
Glasgow, Scotland
@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Worley
(@claireworley80) reported
@TSB Just wasted 30 minutes of my life on hold only to get cut off. Your IT systems are truly dreadful and have been for a number of years. Whenever you update your app there are problems and now money missing from my account?! When will refunds be issued please???
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Lynne McDermott
(@lynnemcdermott2) reported
@TSB Horrendous service yet again TSB . Get the money back in my account NOW🤬
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David
(@Patriots0409) reported
@TSB I see TSB are keeping up their fantastic customer service record by replying to a few messages with a generic, unpersonalised response. Money still not back in my account. I was told 2 hours at 08:30.
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James Sullivan
(@JamesSullivan72) reported
@TSB instead of the generic "we’re aware of some issues around duplicate payments and we’re sorry that you’re experiencing this. We’ll refund any duplicate transactions as soon as possible." How about an actual timeframe as to when we are getting our money back.
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Ghost
(@GhostDNB_) reported
This is my 5th time messaging you on here now without a response - @TSB please provide an update on the current situation with the duplicate transactions issues. I am missing out on a lot of money. #TSB
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Nikki
(@knicky74) reported
@MousquetaireDu @ShairaHaque1 @TSB The messages on here and the website were only added a few hours after it all began and there has been no communication or updates since
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Dina Buntain
(@buntain_dina) reported
@TSB I've had this issue happen
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Andy
(@Blue_andy100) reported
@TSB do you have any updates on when you will be returning my money? Your customer services is appalling, can't get through by phone and just ignored on DM. You are a disgrace.
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Bettie
(@Bettie42) reported
@TSB finding duplicate payments taken from my account this morning was not what I wanted. Sent me into complete panic. I can't afford to lose money wait 15 days to get it refunded. Don't repeat ur statement about knowing about the problem Just fix it #tsb #duplicate #refund
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Lauren
(@LaLaDee21) reported
@TSB My bank account has literally been cleaned out. I would imagine that your complaints department is bursting to the seems, and there will be a substantial goodwill gesture for everyone left in this terrible position having to borrow to feed our households!