TSB Bank status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Motherwell, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at TSB Bank
TSB Bank is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Motherwell, Scotland
The most recent TSB Bank outage reports came from the following cities: Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Cumbernauld
|
Login | 1 month ago |
|
Motherwell
|
Login | 3 months ago |
|
Glasgow
|
Website | 8 months ago |
|
Glasgow
|
Mobile App | 9 months ago |
|
Glasgow
|
Login | 1 year ago |
|
Glasgow
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandInfuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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Clive Sinclair 🇬🇧🏴🇺🇦 (@clivesinclair) reported from Cumbernauld, Scotland@TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)
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Sunny Gill (@sunnyginvesting) reported from Glasgow, Scotland@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@TSB banking app down 🙄 info please
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chris kenny (@texasranger78) reported from Twechar, Scotland@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank
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Ro55 (@RMcG1991) reported from East Kilbride, Scotland@TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking
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MicheleONeill86🍀💚🌈🇮🇪🏳️🌈🇵🇸 (@Michele8613) reported from Uddingston, Scotland@TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??
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Clive Sinclair 🇬🇧🏴🇺🇦 (@clivesinclair) reported from Cumbernauld, Scotland@chloexxxh @TSB Several U.K. banks also have the same issue.
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Nicola Sweeney (@nicolasweeney94) reported from Whitburn, Scotland@TSB banking app down again ? Fed up with this
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandI moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Lois Sandwich (@lois_sandwich) reported@TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.
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MBUR337 (@MBUR337) reportedAs rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/
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Nicola Love (@Nicola_Love) reported@TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).
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Matt Smith🐀 (@Yuluthu) reported@TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate
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Jim Gardiner (@jimmyg1972) reported@96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip
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kayleigh (@kaymetz85) reported@TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine
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Chicco (@Charles28705991) reported@MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒
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Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported@TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!
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Ginger Tucci (@Ginger_Tucci) reportedBanking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.
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Sophie (@Sossie26) reported@TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.