Is TSB Bank down in Motherwell, North Lanarkshire, Scotland?

@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

@TSB Had two payments due today and they are showing as being made in my account but what’s the reason behind the second payment, to each, of £0.00 to each? I see others have had problems too, mine just part of the same.

@TSB After 5hours of waiting on the phone being shunted from department to department hoping for a solution to a very simple issue. Having spoken to supervisors, & operatives I am still no further nearer to a resolution! You are supposed to care about your customers. Shame on you

@TSB so what was the issue, where did that money disappear to?

@TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

.@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

@DS19484 @TSB Same, @TSB more I.T issues?

HUGE issue going on @tsb today, check your standing orders have been processed! Surprised more people are not tweeting about it

@BeckyMoorcroftx @TSB I’ve had the same aswell this morning,that’s why I came to look on Twitter if any problems so it defiantly must be a issue

@TSB Hi a regular scheduled standing order has left my account but has not been received by the recipient. Is this a known issue?

@TSB Please can you put some messaging in a pinned tweet and update it regularly. When will it be resolved? I now have no money to get into work this morning. Some mass communications when issues like this occur would be helpful to ensure everyone knows.