TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 4 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Vonnie Sandlan (@VonnSand) reported 7 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Vonnie Sandlan (@VonnSand) reported 8 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  chris kenny (@texasranger78) reported 9 minutes ago from Twechar, Scotland

  @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

• 
  Nicola Sweeney (@nicolasweeney94) reported 15 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

• 
  Julie Johnston (@JulieJohnston15) reported 29 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 36 minutes ago from Cumbernauld, Scotland

  @chloexxxh @TSB Several U.K. banks also have the same issue.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 50 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Ro55 (@RMcG1991) reported 53 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

• 
  Sunny Gill (@sunnyginvesting) reported 54 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 58 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 60 minutes ago from Cumbernauld, Scotland

  @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 6 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Junior Turner (@juniorturner84) reported 8 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  Revatron (@D_Revatron) reported 8 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Jessica Powell (@Jessicooo) reported 10 minutes ago

  The app is not letting me login. I unistalled and still can't login 😔 @TSB

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 13 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 14 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  King Of Ink Land ® 🐦 ✖️ (@king_body_art) reported 17 minutes ago

  I have se t a DM I am fuming. Your app has blocked me access to paying bills moving my money amount gst other things. This is a disgrace @TSB

• 
  jamie robertson (@pinkjockalypse) reported 18 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  NUFC (@nufcscot) reported 19 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB

• 
  Martin (@MartinEshelby13) reported 20 minutes ago

  @TSB is the banking app down?