TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Sarah Roe (@SheffTherapyCen) reported 19 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Marcia Bigg (@marciabigg) reported 45 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@My_Living_Hell) reported 54 seconds ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Karen Payne (@KarenPayne65912) reported 1 minute ago

  @TSB app not working again 😡

• 
  Rebecca Catherine Viner (@Beckiviner) reported 2 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Keith Ambler (@keithbfc) reported 2 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Ginger Tucci (@Ginger_Tucci) reported 3 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Kevin Maguire (@RainTown) reported 3 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  alex martin (@jammyjennypokes) reported 5 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 7 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  Ginger Tucci (@Ginger_Tucci) reported 16 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Etienne (@EtienneJS) reported 19 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.