TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Marcia Bigg (@marciabigg) reported 42 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

• 
  Sarah Roe (@SheffTherapyCen) reported 43 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith🐀 (@Yuluthu) reported 1 minute ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  funtime 67 (@errolf67) reported 1 minute ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 1 minute ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 6 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Paul Jasper Upton (@j45p3r1973) reported 6 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  George Gallowayish (@GeorgeForLondon) reported 8 minutes ago

  @TSB Tried to but the link is not working

• 
  JaCm (@JaCm2000uk) reported 9 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Keith Ambler (@keithbfc) reported 10 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Sophie (@Sossie26) reported 13 minutes ago

  @TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.

• 
  Ginger Tucci (@Ginger_Tucci) reported 18 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.