Is TSB Bank down in Leatherhead, Surrey, England?
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at TSB Bank
TSB Bank is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Transactions (20%)
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Website (20%)
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Login (5%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent TSB Bank outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| Wandsworth |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Gallon73
(@Gallon73) reported
from
Hooley, England
@TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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SYH
(@SandraHalifax) reported
@TSB have just spent approx 90 mins trying to sort my a/c out with 1 of your supervisors. Still not working. So no means of using app-new passwords etc & no time line as to when will work - 3rd time!!!not impressed.
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
@TSB a week and waiting for customer services to get back …
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Cosmodos Johncross
(@Ageebaba) reported
@TSB Hello TSB, I received the following message when I tried to log in to my account. “Sorry, you're unable to log in right now. We need to check a few things on your account. Please call us on 0800 096 8669 and we'll do our best to get you back online” What does it mean?
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joe bloggs
(@bloggs941) reported
@TSB @fishydog71 A member of my family is due to move to the new house today. They have waited for weeks for this to be completed and have been told the systems are down and they cannot now get these until Monday due to an IT systems error. They have removals ready to go.
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RedLaser4000
(@RedLaser4000) reported
@TSB your website security has recently downgraded - memorable information now gets typed in, not selected from a dropdown. Makes a mockery of the 'this step improves security'.
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RedLaser4000
(@RedLaser4000) reported
@Lord_Rob83 @TSB Functionality does come and go on the website ( can't speak for the app, no smartphone). I think there is a lot of uncontrolled tinkering at @TSB which is scary for a bank. Also still mistakes left from the 2018 disaster so clearly no supervision.
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Tilly Mint 💙♐️♿️🏁💚
(@Prettytwitten) reported
@TSB Ok, thanks. So what happened when you tested the new process via a third party website, E.g. comparison website, how was the transaction tracked so people still get the discount/money back?
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Noreen o'donnell
(@DonnellNoreen) reported
@jessfoxley @TSB I've had same issue this morning
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Darren Kane
(@thedizawesome) reported
from
Wormit, Scotland
@TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?
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The Green Woman 🌱🌱
(@tye_alex) reported
@TSB Can't log into my banking app to approve an important payment for tomorrow. Tried the desktop site which won't let me log in either. Says something is wrong. The online chat robot doesn't have options regarding this and recommends the mobile app chat which I can't get into!