TSB Bank

Is TSB Bank down in Leatherhead, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Leatherhead, Surrey, England 11/23/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MissStephyJayne Stephanie Davies (@MissStephyJayne) reported

    @TSB @TSB I am now £147.05 down because of this! I can’t get through to any of your customer service agents and am so stressed as I now can’t pay other bills! Please can someone help ASAP

  • Laurarosespenc3 Laurarosespence (@Laurarosespenc3) reported

    @NaomiHarrison_1 @TSB I've spend the last hour trying to get through and then managed to get through to get told they don't know what's happening and their trying to resolve the problem and they can't give a time scale of when funds will get returned, total joke x

  • zai_online Zai✌️泽希 (@zai_online) reported

    @clivesinclair @TSB How much compensation? This issue is crazy

  • theindigosystem 𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒 (@theindigosystem) reported

    @TSB Doesn’t help me. I’m broke. You took all of my money. £140 you owe me I worked out. I owe £75 today and more on my phone bill I can’t afford now because of this. My Asda order could have been cancelled because of this too with no food or cat food. It’s disgraceful

  • JollyAlan Alan Jolly (@JollyAlan) reported

    @TSB I've spent 30 minutes on the phone to a retailer complaining and asking why they have charged me twice and, when they had no idea and could not help, left a negative customer review. It's not just us being affected but the retailers we transact with

  • JessieB_22 Jess (@JessieB_22) reported

    @ukmetalhead89 @TSB Even if you get through they have no answers & say they are working on it

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported

    @zai_online @TSB I’ve complained (formally) three times since 2016. £150 each time. Make sure you have hard copies of you statements showing the duplicates and screenshots. Handy for sending to the ombudsman. Even though they have admitted an issue, still complain.

  • Lee_Shelli Shelli (@Lee_Shelli) reported

    @TSB Called the customer support number to be told I'll have to apply for an overdraft (which I've never had) as I've been left with less than £2. Not acceptable at all!

  • Rachelly_N Rach (@Rachelly_N) reported

    @TSB Disgraceful service, also having a virtual assistant on Live chat to discuss possible fraud is not good enough. You could have your account cleaned out by the time it gets around to putting you through. Gave up after being on hold for an hour

  • Lee_Shelli Shelli (@Lee_Shelli) reported

    @x_hlcr @theindigosystem @TSB Thanks for sharing bit after spending 40 mins on a call that was of no help, I'm not that keen to wait on another call