TSB Bank

Is TSB Bank down in Leatherhead, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Leatherhead, Surrey, England 11/30/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ANDREADRYE Andrea Bailey (@ANDREADRYE) reported

    @TSB When will the problem for approving payments be sorted. I have tried the workaround but to no avail. I have bills that need paying today 🤬🤬🤬

  • welshgoatvintag welshgoatvintage (@welshgoatvintag) reported

    @TSB I am having issues with approved payments as well. My tesco shopping is due tomorrow I need to checkout by 11.45pm or my changes won't be saved. This needs sorting asap

  • ANDREADRYE Andrea Bailey (@ANDREADRYE) reported

    @TSB Tried 7 times. I would think by now you need to stop asking customers to keep trying and admit there is an issue at your side.

  • SamWinter79 Sam Winter (@SamWinter79) reported

    @TSB still app won’t verify the payment. Uninstalled and installed. Log out login again. Nothing works. TSB systems are bad.

  • grooby666 Konrad Drybala (@grooby666) reported

    @TSB @MeryllJones Both myself and my wife are having the same issue. I used 3 different cards on two different accounts and always authentication fails to go through. For me that's 100% failure, not 'small number of customers'

  • VSurdokas VS🇱🇹❤🇺🇦 (@VSurdokas) reported

    @TSB Try everything and now im blocked can't login to my account...unbelievable service. Thank you very much

  • VSurdokas VS🇱🇹❤🇺🇦 (@VSurdokas) reported

    @TSB still can't pay my bill, when you gonna fix it?

  • DareToBeHappier Caroline Johnstone 🇺🇦 (@DareToBeHappier) reported

    @TSB @efc5840 Done all of this too. Even changed my password. It’s a problem your end. Again unfortunately

  • Tink5579 Michelle McLean (@Tink5579) reported

    @TSB been trying since early this morning to pay bills with the approved payment not working. This is a shambles people need to pay bills. Have done web chat have reinstalled have switched device on and off. Absolute stress that is not needed. This needs to be fixed and your end

  • Inabanza28 NaLembiYaBatu. BazaMayeleTe 💚🤍💜 (6)I-DLE (@Inabanza28) reported

    @TSB What good is your Strong Customer Authentication process if your buggy app won't let us approve payments? How many 'temporary glitches' should any given app have?