Is TSB Bank down in Leatherhead, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent TSB Bank outage reports came from the following cities: Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions | |
| London |
Website | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Gallon73
(@Gallon73) reported
from
Hooley, England
@TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Bethell
(@djskylight) reported
@Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!
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janet
(@janetplymouth) reported
@TSB Why is online banking still not working 😕 not good enough
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sally
(@DasmamaSally) reported
@janetplymouth @TSB the authentication not working on both my and husband`s accounts so we are not able to do an on line food shop and we both have Covid! Every time they do anything to their on line banking it goes down and no apology or any statement
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JamesE
(@jwella71) reported
@TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬
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John Dryburgh
(@DryburghJohn) reported
@TSB What would be regarded as a reasonable response time to answer a customer service telephone call?
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Suzie Speaks
(@suzie81blog) reported
Tried to purchase online - requested a one - time password from @tsb The password didn’t arrive via text, so I cancelled down the order. @tsb why have I now received the (now invalid) code TWELVE times in the last 10 minutes?
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Jo
(@JoanneCoulburn) reported
@TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?
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Brian Odike
(@ifeanyiodike) reported
@TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.
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Chris R
(@ChrisR74182566) reported
Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.
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Ian Bethell
(@djskylight) reported
@Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???