TSB Bank

Is TSB Bank down in Leatherhead, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Leatherhead, Surrey, England 11/25/2025 10:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrywoolf Kerry (@kerrywoolf) reported

    @TSB someone has fraudulently applied for a personal loan. I have been waiting on the phone for over 20 minutes trying to report this. Can someone help me please

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms

  • Redpolitics Stuart Thomson *Public Affairs* (@Redpolitics) reported

    Wow stunning customer service from @TSB Block a payment and end access to my internet banking which is good. Prevents fraud. Then a text to say please call. 20 mins later still on hold but you are very busy so that is fine….

  • laurensinnett_x Lauren ♡ (@laurensinnett_x) reported

    @TSB you say to call a number, 2 days ive been trying to contact you on hold 40+ minutes a time with no response, bloody awful.

  • clemevans Clem Evans (@clemevans) reported

    @TSB Could it mean ALL PRETTY RUBBISH, in reference to @TSB customer service?

  • abilovesyoumost Abi Harrison 🌍🌻🤪🤯 (@abilovesyoumost) reported

    @TSB so annoyed you close branches and then the only one you have left open closes for lunch - the only time I can get there! Crap service prevails - somethings aren’t digitised!

  • abilovesyoumost Abi Harrison 🌍🌻🤪🤯 (@abilovesyoumost) reported

    @TSB And now a huge queue when it opens. One cashier!!!! WTF. No clear signposting and someone just putting people in multiple queues. So backwards!

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @TSB Hi Sophie, I have an application in progress but have been trying to call your London Cheapside location for 3 days to no answer. Pretty bad impression for a new customer that no-one in a branch, can be bothered to answer the phone.

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @TSB Hi Sophie, I now have an application in progress. I called in, eventually got someone to help. However, been trying to call your London Cheapside location for 3 days: no answer. Pretty bad impression for a new customer that no-one in a branch, can be bothered to answer the phone.

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    absolutely dreadful service from Danielle at @TSB St Vincent Street Glasgow branch ..breaching @TheFCA rules re AML…lazy too @GlasgowPoliceHQ