TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 59 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elenaskim86 (@Elesalvatore86) reported 2 minutes ago

  @TSB I can't log in to the online banking? It's saying service unavailable

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 4 minutes ago

  @TSB how do I transfer my account to another Bank. Your archaic security system is a joke and embarrassment to yourselves. Locked out again after trying to login on new phone,all other banks offer facial recognition or fingerprint and voice to verify.

• 
  Robert Feal-Martinez #AllLivesMatter (@Robfm) reported 5 minutes ago

  Strong Customer Authentication coming to a bank account near you. What could possibly go wrong. Simple banks IT is notoriously unreliable. Using biometric identification, password verification etc will make online purchasing long winded and potentially impossible. WHY @TSB

• 
  Scott A (@ScottA03958882) reported 6 minutes ago

  @TSB Trying to log into my Mobile Banking, reset memorable information, oh wait you can’t because you’re already registered, go to log in, oh wait you can’t because we’ve suspended you!?

• 
  Roddy Wallace (@roddy_ftd83) reported 7 minutes ago

  @TSB hi I’ve got to say I’m very disappointed with @TSB . This is the second year in a row I’ve tried to buy items from apple’s website to get an email saying to contact my card provider. I contacted @TSB call centre to be told that the problem is under investigation.

• 
  Aiden Ulph (@Ulphy04) reported 12 minutes ago

  @TSB Wife has been in a queue for over an hour to the fraud check-line….can’t get through and need the use of her card Any help please

• 
  sofia (@sofiaBswaine) reported 15 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

• 
  craig guppy (@CraigGuppy) reported 19 minutes ago

  @TSB Not happy for my elderly mother who had money taken from her account and you won’t give back , horrendous customer care.

• 
  Adam Conlon (@AdamConlon15) reported 23 minutes ago

  Apparently my bank details have been compromised online according to visa so had to cancel my card and order new one .. thankfully no Fraud has happened. Thanks to @TSB fraud team for their help

• 
  Zaden Zane (@ZadenZane) reported 24 minutes ago

  @hippytea1 @TSB Did you get an answer to all this? Any resolution? 3 days sounds crap. Was it all legit? Surely they should be able to tell what's what quicker than that. And surely if they just change your a/c number that is gonna stop 99% of fraudsters unless they somehow have direct access..?