TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Gallon73 (@Gallon73) reported 39 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 53 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 58 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Harcup (@AndyHarcup) reported 9 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 12 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Joanne (@hain_joanne) reported 14 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Martin (@MartinEshelby13) reported 16 minutes ago

  @TSB is the banking app down?

• 
  jamie robertson (@pinkjockalypse) reported 16 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Glenn Siddle 🇬🇧 (@glenn7575) reported 18 minutes ago

  @TSB Hi I still carnt log in its saying unable to do that

• 
  Jonathan SC ن Esq. (@jonathansc) reported 21 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  jamie robertson (@pinkjockalypse) reported 23 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  adrian pennington (@pennington1) reported 24 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Peter Irvine (@ibhinnPeadar) reported 29 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.