TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Formby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 11 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Emma (@EmmaZhaan64) reported 30 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 32 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 40 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Love (@Nicola_Love) reported 7 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 9 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Ginger Tucci (@Ginger_Tucci) reported 12 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Mareesham (@Mareesham) reported 14 minutes ago

  @TSB why is your app down again?

• 
  Sophie (@Sossie26) reported 17 minutes ago

  @TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.

• 
  Paschal Ochang (@pascosoft) reported 19 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Yvonne Hornett Long (@yvonnehlong) reported 19 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Pam Medlock (@PamMedlock) reported 20 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Sid Murphy (@sidmuff) reported 23 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  kayleigh (@kaymetz85) reported 24 minutes ago

  @TSB @thisisamy_ I'm having same issue