TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Formby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 23 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Emma (@EmmaZhaan64) reported 41 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 53 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 54 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Revatron (@D_Revatron) reported 12 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  alex martin (@jammyjennypokes) reported 14 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 17 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  E. J. Gill (@suzycoos) reported 19 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Capital-1 (@scotland_999) reported 21 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  Karen Payne (@KarenPayne65912) reported 22 minutes ago

  @TSB app not working again 😡

• 
  Minter79Man (@Minter79Man) reported 24 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Sam Milne (@sammilne91) reported 25 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  Mike (@MikeJon56557621) reported 26 minutes ago

  @TSB app still not working.

• 
  Steven Redmond (@RedmondSteven) reported 28 minutes ago

  @TSB my internet banking is not working can I get some help please