TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

• 
  🅁🅈🄰🄽 (@KippaxRyan92) reported 7 minutes ago from Blackpool, England

  Happy to bank with @TSB just come off the phone to customer services unfortunately they can't speed up the refund process but the advisor I spoke to was brilliant. All in all 10/10 for customer service.

• 
  Bren Mc (@bigbren1970) reported 16 minutes ago from Fleetwood, England

  @TSB sort your mobile app out. It's not working yet again

• 
  Tracy Cosgrove (@TracyCosgrove5) reported 21 minutes ago from Blackpool, England

  @TSB you logged me out of my app online banking down telephone numbers only operating 8-8 and fraud 8-9pm shameful. I just found I had fraud on my account then I was logged out and now god knows what’s going on

• 
  Tracy Cosgrove (@TracyCosgrove5) reported 42 minutes ago from Blackpool, England

  @TSB you app just told me to re register my log in details and your emergency number says you only work until 8 pm !! And so does the fraud number ! How is this possible

• 
  Lisa Dock (@LisaDock84) reported 57 minutes ago from South Shore, England

  Surprise surprise cant get into my bank account again 😒 @TSB never known a bank to be down so mucu ! I thinj i need to start using my @HalifaxBank account #tsbdown

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 9 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Geoff (@geoffb37) reported 17 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  davemac1976 (@davemac1976) reported 17 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  chinnyweasley (@chinnyweasley) reported 19 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Kevin Maguire (@RainTown) reported 20 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 23 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 25 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 28 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Gaia Kush (@GaiaKush85) reported 29 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  Graham Teale (@GrahamTeale) reported 29 minutes ago

  @TSB you blocked my card, then unblocked and approved transaction. Then immediately blocked my card. You rang twice just for two seconds with no caller id. Customer Service states same thing, will call within 24 hours . Very poor service. Get your act together