TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

• 
  🅁🅈🄰🄽 (@KippaxRyan92) reported 10 seconds ago from Blackpool, England

  Happy to bank with @TSB just come off the phone to customer services unfortunately they can't speed up the refund process but the advisor I spoke to was brilliant. All in all 10/10 for customer service.

• 
  Bren Mc (@bigbren1970) reported 3 minutes ago from Fleetwood, England

  @TSB sort your mobile app out. It's not working yet again

• 
  Tracy Cosgrove (@TracyCosgrove5) reported 9 minutes ago from Blackpool, England

  @TSB you logged me out of my app online banking down telephone numbers only operating 8-8 and fraud 8-9pm shameful. I just found I had fraud on my account then I was logged out and now god knows what’s going on

• 
  Tracy Cosgrove (@TracyCosgrove5) reported 35 minutes ago from Blackpool, England

  @TSB you app just told me to re register my log in details and your emergency number says you only work until 8 pm !! And so does the fraud number ! How is this possible

• 
  Lisa Dock (@LisaDock84) reported 56 minutes ago from South Shore, England

  Surprise surprise cant get into my bank account again 😒 @TSB never known a bank to be down so mucu ! I thinj i need to start using my @HalifaxBank account #tsbdown

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paschal Ochang (@pascosoft) reported 7 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  MBUR337 (@MBUR337) reported 9 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Ned_1876 (@Ned_1876_) reported 10 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)

• 
  Andy Harcup (@AndyHarcup) reported 11 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  jamie robertson (@pinkjockalypse) reported 15 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Munsell Brown (@LizJRudd) reported 15 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  denise mccarthy (@mccarthy_denise) reported 15 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  adrian pennington (@pennington1) reported 17 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  alex martin (@jammyjennypokes) reported 17 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.