TSB Bank

Is TSB Bank down in Gerrards Cross, Buckinghamshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Gerrards Cross, Buckinghamshire, England 12/05/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • gemmaleighjames Geммα-Leigh James (@gemmaleighjames) reported from Cookham, England

    Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • G8intelligence G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrispyGhirl Chrissy© (@ChrispyGhirl) reported

    @TSB .. you are breaking the law by not implementing a legally binding decision from @financialombuds ! I have been waiting for 19 months for my credit card refund and almost 4 weeks after FOS found in my favour, you STILL haven't paid me!!Wtf is wrong with you people?!😡

  • craigfraser9 CDF (@craigfraser9) reported

    @TSB been trying to make an online pmnt since Sunday. 5 calls to customer services over 90 mins, still no success. Made to go through the 101 of helpdesk fixes including switching off router and clearing browser cache (for a mobile phone app?) Do you have a fix for this yet?

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!

  • FPlusFife Furniture Plus Ltd (@FPlusFife) reported

    @TSB app not working both Business and Personal to authorise payments. Inconvenient.

  • Siobhan1988 Siobhan Millar 💙 (@Siobhan1988) reported

    Does anyone on my Twitter know what kind of solicitor I would need in order to deal with a complaint about @TSB Started off as a simple issue, they logged the complaint details incorrectly, someone 'investigated' those incorrect details & in spite of me giving them the chance to

  • benim83n Benjamin White (@benim83n) reported

    @TSB Suddenly unable to log in to both the TSB app and website. When I submit my 'User ID' I get the error ERRSCA02 On the app I get a message: 'We are having problems trying to authenticate your login'. Have tried reinstalling the app to no avail. Help please.

  • tomrnicholls Tom Nicholls (@tomrnicholls) reported

    @TSB I’m having real trouble with your payments to approve on the iOS app. Every time I go in to approve it says an error has occurred. Please help!

  • br00nytwitch br00ny (@br00nytwitch) reported

    @TSB you've taken payments this morning that were already paid for on the 2nd of March, when will these be refunded back into my account as I see many people having the same issue today

  • liamdforsyth Liam (@liamdforsyth) reported

    Oh I REALLY wish @TSB had a better online service... I as an end user shouldn't need to have prior knowledge that searching for transactions between the 1st Feb and the 28th Feb... don't include entries ON the 1st.

  • Wales64 Peter hart (@Wales64) reported

    @TSB after 5 months of attempting to remortgage after reassurance all is approved - declined on the day of receiving funds - appalling service