TSB Bank

Is TSB Bank down in Gerrards Cross, Buckinghamshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Gerrards Cross, Buckinghamshire, England 12/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • gemmaleighjames Geммα-Leigh James (@gemmaleighjames) reported from Cookham, England

    Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • G8intelligence G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB due to your timing of “maintenance” across all apps, automated services etc. I have been left without access to my money and unable to get to work at this present time. I’m a nurse and due in at 0730am.. also can’t eat til it’s fixed.. can I ask for suggestion on what to do?

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair

  • AG00126152 Adrian Gonda (@AG00126152) reported

    @KadunaBarca @TSB I’ve been waiting over 3 hours for someone to pick up the phone so I can access my money. This is beyond ridiculous!!!

  • drphilipdixon Dr. Philip Dixon (@drphilipdixon) reported

    @TSB Your time and money would be better employed improving your on-line banking service rather than these gimmicks.

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.

  • belloso_susan Susan Belloso (@belloso_susan) reported

    @TSB what a disgrace my 82 year old father let down

  • Miss_keliHall Keli Hall (@Miss_keliHall) reported

    @TSB I have been on hold for a total of 3+ hours waiting for someone to pick up so I can access my money! This is ridiculous ???

  • spadillon Simon Dillon (@spadillon) reported

    @TSB Trying to contact fraud line still waiting on hold after 40mins. Tried online using the app and eventually got a message saying no agents available call the Fraud number. Just the worst service ever.... What is going on

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Guess what..I did..after being on hold for 5 mins I was cut off. It's just incredible, absolutely incredibly, implausibly horrendous service. Why text me saying someone will call, then no call? You must be losing so many customers. Trying to use TSB facilities is a part time job