TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 11 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  lesley💙 (@ycruiselesley) reported 14 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 22 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 23 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Clyde Blacks (@clyde_blacks) reported 29 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  smodfs (@smodfs) reported 32 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  G8 Intel corporation (@G8intelligence) reported 45 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Geммα-Leigh James (@gemmaleighjames) reported 53 minutes ago from Cookham, England

  Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

• 
  Straker Hair NW10 (@StrakerHair) reported 59 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 4 minutes ago

  @TSB site down. Need to make payments.

• 
  Paul (@My_Living_Hell) reported 7 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  claire (@claire_1986w) reported 11 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Rebecca Catherine Viner (@Beckiviner) reported 13 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Simon Parry (@sparry951) reported 13 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  SoftwareLife (@Mindfulness2050) reported 13 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  MarcHughes86 (@marc_hughes86) reported 13 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  JacquiB (@tripsfantastic) reported 15 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  David M Stewart (@dms17869) reported 20 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.