Is TSB Bank down in Rossendale District, Lancashire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Rossendale District, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Community Discussion
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TSB Bank Issues Reports Near Rossendale District, England
Latest outage, problems and issue reports in Rossendale District and nearby locations:
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Adam Conlon independent media
(@AdamConlon15) reported
from
Manchester, England
@TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!
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Adam Conlon independent media
(@AdamConlon15) reported
from
Manchester, England
@TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@TSB your app is down again
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Si Johnno
(@simonjohnno) reported
from
Manchester, England
@TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
Once again @TSB app is down. Honestly it’s just not good enough. This happens so often.
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Chris
(@C17Y_CJ) reported
from
Bury, England
@TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.
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Blackedge Brewing Co Ltd
(@Blackedgebeers) reported
from
Horwich, England
@matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!
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Adam Conlon independent media
(@AdamConlon15) reported
from
Manchester, England
@TSB looks like you got problems with duplicate payments that have put me overdrawn again
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Beverley Pickles
(@bevpickles) reported
from
Haslingden, England
@TSB do you have any issues today with text messages being sent out in error?
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Adam Conlon independent media
(@AdamConlon15) reported
from
Manchester, England
@TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Bethell
(@djskylight) reported
@Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!
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janet
(@janetplymouth) reported
@TSB Why is online banking still not working 😕 not good enough
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sally
(@DasmamaSally) reported
@janetplymouth @TSB the authentication not working on both my and husband`s accounts so we are not able to do an on line food shop and we both have Covid! Every time they do anything to their on line banking it goes down and no apology or any statement
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JamesE
(@jwella71) reported
@TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬
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John Dryburgh
(@DryburghJohn) reported
@TSB What would be regarded as a reasonable response time to answer a customer service telephone call?
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Suzie Speaks
(@suzie81blog) reported
Tried to purchase online - requested a one - time password from @tsb The password didn’t arrive via text, so I cancelled down the order. @tsb why have I now received the (now invalid) code TWELVE times in the last 10 minutes?
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Jo
(@JoanneCoulburn) reported
@TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?
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Brian Odike
(@ifeanyiodike) reported
@TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.
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Chris R
(@ChrisR74182566) reported
Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.
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Ian Bethell
(@djskylight) reported
@Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???