Virgin Media Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wells come from postal codes BA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Wells, Bath, Radstock and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
Internet | |
| Bath |
Internet | |
| Radstock |
Internet | |
| Bath |
Total Blackout | |
| Bath |
Internet | |
| Bath |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Lloyd
(@JL4376) reported
@virginmedia I’ve just reported it to you, so please ask them to update the status on the service status page so we can have estimate of when fixed. There is no other way to report it
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lia
(@liagrimshawx) reported
@virginmedia is your service down? I can’t make calls, answer them or use my data?
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Barnold
(@Ben16349164) reported
@virginmedia They probably did mention it but I can’t remember, and I just know it won’t happen. Almost a full week with no services whatsoever. Im over it. I’ll probably just cancel my direct debit and continue using my mobile data as a hotspot. Less problems with that.
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Scot Wilson
(@Scotw57) reported
@virginmedia No, simply told there is nothing which can reduce the price. Having been a customer for 16 years and never missing a payment it is a bit of a joke as I could get it cheaper as a new customer, infact I could get more services
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Steve'O
(@StevieWoodLFC) reported
@virginmedia can I have some help? Tv is not working, internet also
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Alex 🏳️🌈
(@hushthewarmth) reported
@tompeck @virginmedia Temporary fix, but you should be able to turn off the 5g band in settings
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Jonathan Lloyd
(@JL4376) reported
@virginmedia No it’s not, but it’s happening in other households too. And the service checker number confirms there is an issue
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Jonathan Lloyd
(@JL4376) reported
@virginmedia Ha! No, your customer service is as rubbish as your internet service. So please ask them to update the status
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Stuart Mackinnon
(@SAMackinnon) reported
@virginmedia Hi, outages across phone, TV and broadband for weeks now in G14. Very difficult to speak to anyone about difficulties or get firm timescales about resolving issues. What are your plans for fixing these ongoing problems?
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Tony Sutton
(@tony_sutton) reported
@tompeck @virginmedia Old SIM card that doesn't fully support 5G?