Virgin Media

Virgin Media Outage Report in Wells, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wells come from postal codes BA5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wells, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wells, Somerset, England 12/11/2024 06:55

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wells, Somerset, England

The most recent Virgin Media outage reports came from the following cities: Wells, Bath, Radstock and Winscombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Internet
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomBath Total Blackout
United KingdomBath Internet
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia I’ve just reported it to you, so please ask them to update the status on the service status page so we can have estimate of when fixed. There is no other way to report it

  • liagrimshawx lia (@liagrimshawx) reported

    @virginmedia is your service down? I can’t make calls, answer them or use my data?

  • Ben16349164 Barnold (@Ben16349164) reported

    @virginmedia They probably did mention it but I can’t remember, and I just know it won’t happen. Almost a full week with no services whatsoever. Im over it. I’ll probably just cancel my direct debit and continue using my mobile data as a hotspot. Less problems with that.

  • Scotw57 Scot Wilson (@Scotw57) reported

    @virginmedia No, simply told there is nothing which can reduce the price. Having been a customer for 16 years and never missing a payment it is a bit of a joke as I could get it cheaper as a new customer, infact I could get more services

  • StevieWoodLFC Steve'O (@StevieWoodLFC) reported

    @virginmedia can I have some help? Tv is not working, internet also

  • hushthewarmth Alex 🏳️‍🌈 (@hushthewarmth) reported

    @tompeck @virginmedia Temporary fix, but you should be able to turn off the 5g band in settings

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia No it’s not, but it’s happening in other households too. And the service checker number confirms there is an issue

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia Ha! No, your customer service is as rubbish as your internet service. So please ask them to update the status

  • SAMackinnon Stuart Mackinnon (@SAMackinnon) reported

    @virginmedia Hi, outages across phone, TV and broadband for weeks now in G14. Very difficult to speak to anyone about difficulties or get firm timescales about resolving issues. What are your plans for fixing these ongoing problems?

  • tony_sutton Tony Sutton (@tony_sutton) reported

    @tompeck @virginmedia Old SIM card that doesn't fully support 5G?