Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 18: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (22%)

3. 

   Total Blackout (10%)

4. 

   TV (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• Sarah Tamsin (@Tamsininnit) reported 6 minutes ago from Crantock, England

  @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

• grannyluvsdub (@grannyluvsdub) reported 44 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 46 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Lord Marc Corn of Sealand (@marcsnappy) reported 5 minutes ago

  Seeing as @virginmedia are ignoring me, you won’t be ignoring if I cancel the direct debit. Soon be on it then.

• Andrew Fielding (@Andfie) reported 6 minutes ago

  @virginmedia Why can I not access my email or change my password, I'm sure I know my mothers maiden name better than you . Help would be appreciated #virginmediadown

• Ran Young (@Ran1ry) reported 7 minutes ago

  @virginmedia Best to shut this down now it's clear things ain't right at virgin hope you sort things out it's sad to see a company go to pot

• Sam Durham (@IamDuzza) reported 10 minutes ago

  @virginmedia your customer service phone number suggesting to fix WiFi is turn it off and on again is not good enough - please give me a number where I can call and actually talk to a person.

• Aaron_Toto (@AaronTheobald1) reported 14 minutes ago

  @IMinimann @virginmedia @nick_mohan Can't afford that Haha just started another 2 year contract that according to there terms a conditions is being met (up and down speeds never ever drop) just hugely spiking ping which is never mentioned in the contract annoyingly. Just frustrating tbh :(

• Marko (@Markobhoy) reported 18 minutes ago

  @virginmedia I’ve no idea. I was looking to change my package and then I was looking to leave because support was so grim.

• Fikret Hassan (@FikretKH) reported 20 minutes ago

  @virginmedia Thanks BG, I managed to get through to someone who's managed to help me out!

• Ashley Braganca (@AshleyBraganca) reported 21 minutes ago

  @virginmedia No! this is horrible .. new installation on 7th November.. it's 21st November and I still have no internet ever since.. what's wrong with you people? I want to Cancel Now!

• Marty Young (@marty261185) reported 21 minutes ago

  @virginmedia Been having trouble with your broadband now for days. Any chance of getting it sorted.

• Kealan O Carroll (@kealanEire) reported 22 minutes ago

  @virginmedia tech problem & complaint C-071120203 open for the last two weeks and still no contact ?