Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Brault
(@MattyBrault) reported
@virginmedia We also won't be eligible for compensation because your terms of service state it must be a complete outage & this isn't.
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Silver Linings
(@BristolUKWill) reported
@virginmedia Well technically it’s not the earliest visit is it.. because you can find someone if she pays more money…2nd class customer clearly
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Rachel Murphy
(@RahRah0405) reported
@virginmedia FOR CRYING OUT LOUD! Get Hetty to call me AGAIN!!! I've set up a new account and you are STILL screwing up despite 3 phone calls per day. And you keep hanging up on me, despite me not being rude!!!!!!!!!
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Wasim Younus
(@WasimYounus001) reported
@virginmedia @NetflixUK Lutz Schuler & Patricia Coblan, CEO and CFO for, Virgin Media have scammed Broadband Consumers by charging them for a service when people have disconnected with them. Thus Profit & Loss is manipulation of data or what is known as Fraud by the CEO/CFO. Don't trust Virgin Media.
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Carly Bennett
(@xXxCarly87xXx) reported
@virginmedia Also today alone I spoke to 4 people in pre installation 3 of them read the notes put me on hold and then back in the queue for another advisor to deal with customer service at its finest! The notes on my account must make a great read! Complete shambles
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Matthew Brault
(@MattyBrault) reported
@virginmedia Find that a little hard to believe when we are 3 days in & I'm being told we won't have fully functioning Internet until the 12th of December. I've never heard of Internet being down that long.
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T-bag
(@Chavapa_99) reported
@virginmedia I am tagging you and letting you know each time I have an outage in the area... I am also posting it on youtube everyday of my experience. my internet is down, I called again..."There is an issue in the area again ...the engineers are trying to fix it again"
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Carly Bennett
(@xXxCarly87xXx) reported
@virginmedia what a shite show. Failed yet again to install this has been I gong for over 2 wks latest excuse the cable has no signal! We have had the excuse of cable not labelled correctly then there was a blockage which the road was dug up to apparently resolve and now no power
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Steve Hopkins
(@stevehopkins68) reported
@virginmedia Just called again, no update. Told the problem has been accelerated to a tech specialist and that I would be contacted in 24hrs. Unfortunately I was promised exactly the same last Thursday.
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Elferhano
(@ElFerhano) reported
@virginmedia @richardbranson why have I never received an email from you for 18 months despite having your services? Why have I never had access to my accounts or online services? Your team set up my account with the incorrect email address and have been unable to change it /1