Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lake
(@Matthew_Lake182) reported
@virginmedia My latest speed test. Download should be over 1000 Mbps and upload should be over 50 Mbps, not 0.04. I work from home, I am losing money as internet is so unstable. Will I be compensated in some way for this? I'd post the screenshot but internet is so bad it won't upload.
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alickie
(@alickie66) reported
@Beviathan @virginmedia @bt_uk Best advice is avoid BT like the plague. Zero customer service. Promise the world and provide nothing. A long period of stress and frustration awaits you if you join BT
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Richard Loxley
(@richardloxley) reported
@vmbusinesshelp @vmbusiness @virginmedia my business internet has been down for 34 hours. Your technical support hasn’t replied to me. The only communication about this issue is two tweets, the most recent 17 hours ago. What is going on? When will it be fixed?
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Zeus
(@ZeusHuncho) reported
@Foxy_005 @virginmedia Mine went down at around 1am on Monday and hasn't been back up since
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James
(@jebartrick) reported
@virginmedia - in PE19. After a couple of hours of working broadband, it has started dropping out every 10 minutes again. I am working from home connecting into a remote desktop and this is just impossible to work with. And if I check the service site it says all is working !
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Daniel
(@Ballrog666) reported
@virginmedia Yesterday I went hours with out internet even though I paid for a package that according the virgin website says 'if there is ever a hiccup it'll automatically kick in and keep you surfing on the o2 4g network' well it never kicks in and I have to use my own phone to keep working
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Siobhan
(@sibbly_2002) reported
@virginmedia come on and pull your bl**dy finger out. 3 days of intermittent issues with the Internet keep dropping is absolutely ridiculous. What the hell do we pay money for ... which incidentally is going up in cost again. Absolutel jokers 🤬🤬
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Julia Mehegan
(@JuliaMehegan) reported
@virginmedia I can’t raise a case about my broadband not working for over 24 hours as your chat isn’t working. How do I claim my compensation? We have lost 2 days work?
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iiiSAndman
(@iiiSAndman) reported
@Yucy42 @virginmedia 😭 They're disgraceful man. It's so annoying. Worst timing for it to happen as well for me
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Matthew Lake
(@Matthew_Lake182) reported
@virginmedia To Clarify, latest speed test is 11.1 Mbps download and 0.04 Mbps upload. It should be over 1000 Download and 50.0 upload. It's just just slow, nothing works. Nothing loads properly. Totally unusable.