Virgin Media Outage Report in Truro, Cornwall, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  grannyluvsdub (@grannyluvsdub) reported 17 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• 
  Sophie Sweatman (@sophsweet) reported 26 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin McGrath (@martinmcgrath) reported 1 minute ago

  Hey. @virginmedia is there an issue in the AL2 area? My broadband connection and TIVO box have been dropping network connections for up to ten minutes at a time all afternoon (had the same issue a couple of days ago but that was late at night).

• 
  DILRAJ (@dilrajsachdev) reported 5 minutes ago

  @virginmedia I called so many times, even some promise me to call back but nothing, even not registering my complaint but just repeating 'sorry for inconvenience', clearly you are not sorry @Ofcom

• 
  Dr Alex D.J. Fry (@AlexDJFry) reported 6 minutes ago

  @virginmedia after being on call for hours on end sorting my (incorrect) bill, your representative hung up on me while on hold. I'll be needing you to ring me back after two weeks' worth of back and forth. Worst customer service I have ever had.

• 
  iateabee DJ (@IateabeeDj) reported 8 minutes ago

  @virginmedia Yeah to cancel my contract, Not having this after 1 day

• 
  Chloe James (@Llanitasoul) reported 12 minutes ago

  @virginmedia Just received an email for the complaint: C-1502211563 that you have closed it and the resolution being "apology to customer!!! Are you kidding?!?!

• 
  simon parkinson (@parky1021) reported 16 minutes ago

  @virginmedia This has now been going on for weeks with no solution in sight...how do I leave my contract plz

• 
  Allan GB (@blackadder1st) reported 16 minutes ago

  @virginmedia Ridiculous. Not through that useless waste of time of a text service but the phone number on your website. Only took 2.5 hours!

• 
  stuart sullivan (@stuarts51652707) reported 17 minutes ago

  @virginmedia Another fail for you guys

• 
  playpet (@playpet1) reported 17 minutes ago

  @virginmedia Could anyone recommend a good internet service provider, one where customer service answer the phone and are actually helpful, an ISP that isn’t £49 for an internet only line that is just ****! I have a new phone company offering me two lines cheaper than Virgins 1 sim only

• 
  Pamela (@PamelaTigger19) reported 21 minutes ago

  @virginmedia So I've got to sign up for something else just because virgin can't give me a decent service for over a week? All you had to do was DM me......