Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Newquay |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
||
| Truro |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Researcher
(@queenie64339913) reported
@virginmedia Hi John Yes John I'm reporting consistent issues with the loss of connection in my household. This has gone on for a very long time . I booked an appointment and was told it was something to do in the area and that it would end and end of January 2021.
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Mona Patel
(@MonaP34) reported
Appalling service from @virginmedia still no working landline and advised again that fix will take 4 -6 hours. Same as yesterday......
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Annie Dwyer
(@anniedw84) reported
@virginmedia get your crap sorted! Can't even watch the match properly without the channel freezing!
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sue rees
(@slr2001) reported
@virginmedia It’s not good enough I have hang on twice for over an hour I am paying for a service I am not receiving
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Handforth PC Clerk
(@carol_xox) reported
Virgin media just froze the hape of ****. BBC it is #WALvIRE
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Kenny Stevenson
(@KennyBrianS7) reported
@virginmedia called up as moving house and was cut off twice!! Tries doing it on your website but it doesn't work! What do I do?
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Lee Hoggarth
(@HoggarthLee) reported
@virginmedia My contract is with virgin media not yodel. I am the customer and am reporting the issue to the company supplying my goods.
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Benny
(@bennymac46) reported
@virginmedia outrageous customer services. Been trying to have a phone line fault fixed for my 81 year old mum in law and I keep getting texts to say it’s fixed ! It’s not someone please help !
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Lee Hoggarth
(@HoggarthLee) reported
@virginmedia trying to actually speak to someone is a complete waste of time. No decent webchat option. No email facility. Shocking customer after sales All I need to do is let them know my bedroom box has not arrived even though had text to say it has?????? @richardbranson
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steph mushrow
(@stephxcx09) reported
@virginmedia how appalling is your customer service refusing to get a manager to come to the phone. Disgusting customer service and you are about to lose a long customer who has been with you for over 20 years