Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/10/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsEdSinclair Sinclair (@ItsEdSinclair) reported

    @virginmedia I did, but this is bad security design. Also I wasn't able to choose a password longer than 10 characters. Very old-school.

  • lucia1806 lucy (@lucia1806) reported

    @ihateblades @dplosky @virginmedia Hi our Broadband is going down once a week with no explanation. We are now struggling to even get this sorted. Virgin are letting their customers down massively. Trying to speak to someone is a nightmare. You can never speak to a Manager or even understand whats being said.

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia The super hub 3. Is now clear of instructions and I m still having the same issues. And to make to worse the old hub no longer works 🤬🤬

  • ChristineWalke1 ♡Christine Walker♥ (@ChristineWalke1) reported

    @TheSnoopert @virginmedia Ro be fair all it needs is a wipe down

  • linda_wyeth Linda Wyeth (@linda_wyeth) reported

    @virginmedia Virgin should concentrate on doing what they’re paid for. My friend, who is a pensioner in bad health and living on her own, has a Virgin package and her home phone hasn’t functioned for months. Shame on you Virgin

  • suzyg001 Sue Gerrard (@suzyg001) reported

    @Jennife10651535 I can understand @virginmedia believing ticking a box will help, but @CarersUK? Please.

  • DOPreston Duke of Preston🇨🇭🇬🇧🇸🇲🇷🇴🇭🇷🇮🇪🇫🇷🇱🇹 (@DOPreston) reported

    @deepblue1990 I had Virgin Media in 2006 and they were awful. Was left without internet for a week and they just kept fobbing me off. I’m still not over how **** the customer service was!

  • PhoenixGems Kez (@PhoenixGems) reported

    @virginmedia I do I’ll get on it soon. So this is a new one. My phone disconnects from my home network and connects to the local virgin media hot spot. Seriously something is wrong with my internet why can’t you just sort it

  • Declan82801550 Declan (@Declan82801550) reported

    @virginmedia Lol try to get in tutch with virgin media when you want to cancel the product for just over a year they will not answer their phone to let you cancel

  • GordonJMackay1 Gordon J Mackay (@GordonJMackay1) reported

    @virginmedia You never call back, you lie about having called back and you close complaints unresolved - unbelievably bad service