Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby T
(@RmTilbury) reported
@virginmedia Why haven’t all my HD channels been restored ! It’s now been 10 days ! I have rebooted my TiVo box several times !! This is very poor service but I’m still getting calls about a new mobile ?
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Usman Ali
(@usmanali321) reported
@virginmedia had issues with my broadband recently.. I rang so many times and today waiting for over an hour for them to put the phone down on me. SOMEONE FIX ME INTERNET ISSUES AS THIS IS EMBARRASSING NOW.
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Amy Ní Laighléis
(@29alxx) reported
@virginmedia It’s saying it doesn’t recognise the number. The wifi is connected but there is no internet access - how can there be no customer service options available on a Sunday? This is ridiculous
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Ethan
(@notszander) reported
@virginmedia Nope, service just randomly becoming awful from time to time
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Alex Fortune
(@Alexfortune01) reported
@virginmedia I called yesterday to ask if they could resend my starter kit with a different courier. Virgin declined and said we can cancel the order and resend with Yodel but what's the point. Back to square one if that happens.
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Edson
(@leftcheats) reported
@virginmedia My new hub was supposed to be delivered yesterday - had no communication what’s happening. The @YodelOnline status still says ‘delivering today’ (that’s yesterdays status btw) Pretty sure my new contract started yesterday as well - so paying for a service yet not had hub.
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Chris McKee
(@ChrisMcKee123) reported
@virginmedia No issues reported in my area. The service checker says there is no issue with my hub connecting to the internet. However, my TV box is now saying my hub is not connected to the internet. This is very frustrating. Never had these issues with Sky.
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Bb
(@YourShitAtLife) reported
@MJHLFC2002 My @virginmedia has been going down every day for tv. The internet has been down at least 73 times this week alone as I’ve wrote each event down but the support just blame it on high usage in the area and say they can’t help me.
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Lynda Kane
(@lyndamcclean) reported
Would there be any chance Virgin Media could sort their poor WiFi in the Belfast area?!! #virginmedia
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Robert Smith
(@officialrobert0) reported
@virginmedia the app doesn't work