Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme
(@kennygraeme63) reported
@virginmedia is the WiFi down in PR4 ?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Isobel Knight
(@IsobelKnight2) reported
@virginmedia your customer service is absolutely appalling. I'm calling for the 4th time this week. I'm promised call-backs but they never materialize. I'm trying to negotiate a package. Perhaps it's time I left for #Sky, #Talktalk or anyone else.
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Anonymous Tweeter
(@londontweets24) reported
@virginmedia is one of the worst internet provider in the world. Our Wi-Fi has been down for 3 days and they can’t fix it for another week???? We have people in the house that work from home. What are they supposed to say to their managers. Can’t wait to leave them #virginmedia
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Phineas 22
(@PhineasGreen) reported
So I’ve had @CuckooInternet for about 1 year, no real issues. Get @virginmedia and for the past 3 days “intermittent signal in your area” since installation come on man do better 👎🏾
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Ross Walker
(@RossWalker1998) reported
@virginmedia It’s things like this that make me regret getting virgin media. No problem for months but the first issue to pop up has it messed up for days with no fix in sight and no option but to wait until someone can be bothered to do something
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Chris Cain
(@chriscain_1992) reported
@virginmedia Hi, no it’s literally just my 4G data. When I’m on WiFi it’s brilliant but phone data is an issue
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Caitlin Stubbs
(@caitlin_stubbs) reported
@virginmedia I am experiencing the most hideous customer service and honestly can’t believe I will be unable to work as nobody will help me? This can’t be the approach to new customers ?!
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Jo bailey
(@anne8622) reported
@virginmedia hi, you have disconnected my phone line even though I have this and pay as part of my package? I can’t call as you disconnected the line and you also can never get through if using a mobile this needs to be sorted I am elderly and rely on this!!
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Steven Wallis
(@StevenCWallis) reported
@virginmedia Why not? I don’t want to be sharing stuff on here!!! About upgrading, I phoned yesterday and your colleague told me your system was down and she would call at 12 today, so you have failed me twice already.