Virgin Media outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Newquay.

City	Problem Type	Report Time
Newquay	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  grannyluvsdub (@grannyluvsdub) reported 3 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• 
  Sarah Tamsin (@Tamsininnit) reported 4 minutes ago from Crantock, England

  @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

• 
  Trishs mobile hair (@TRIMATINES) reported 35 minutes ago from Camborne, England

  @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

• 
  Sophie Sweatman (@sophsweet) reported 44 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

• 
  cornish events (@cornisheventing) reported 46 minutes ago from Redruth, England

  @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

• 
  cornish events (@cornisheventing) reported 49 minutes ago from Redruth, England

  @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phoenix Rahman (@Phoenixrahman) reported 4 minutes ago

  @virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now

• 
  NUFCR (@NUFCR2) reported 4 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

• 
  Asha rollawin (@quizrollawin) reported 8 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?

• 
  invs86 (@DeviousPL) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.

• 
  EL Divo. (@EugeneLeach) reported 8 minutes ago

  @Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,🤡when we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red🤡

• 
  Alexander Dumas 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexand68647317) reported 10 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.

• 
  Priception (@Real_Priception) reported 13 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Threaten to leave and they'll drop it down to the original rate

• 
  Peter mcclurg (@peter_mcclurg) reported 14 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  thisisthatian (@thisisthatian) reported 18 minutes ago

  @Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence

• 
  F I T Z • (@fitzhanhan) reported 20 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Nah, cancel. I’ve done it after being with them for 5 years paid £75+ as I had TVPackage as well. Went with Community Fibre 1Gbps. £27 p/m. No dramas