Virgin Media Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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natasha sweeting
(@sweeting_n) reported
@virginmedia We just wanted to cancel her package or reduce it to bare minimum. She doesn’t even have a smart phone, only device she has is smart speaker for music, used rarely, and she doesn’t use any TiVo features as since her stroke she can’t manage it. Only ever watches ch1,2,3,4.
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Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia What is the issue?
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.
(@JDhezi) reported
@ConnorFNBR_ @Rxryfn @virginmedia Same **** here, all speed tests are fine and i start teleporting and **** it’s unplayable
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Jacob
(@JacobFrost4) reported
@virginmedia I was on the text chat service and asked for one of the new 360 TV boxes, she said I was eligible and to call to get it. I called the the man didn’t know what it was, he said the 360 was the downgrade, and wouldn’t offer me it!
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Allan Crisp
(@allancrisp) reported
Evening @virginmedia, have had no inbound calls to my phone for 4 months, numerous calls to your helpline but to no avail. Just been cut off by the 2nd line team. How can I get this fixed? At my wits' end and can't face waiting another hour to get through to someone 🙁Help!
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CODE MICHAEL-TSU #AD
(@Michaelfnr_) reported
@virginmedia it was bad for like an hour, reset it and its still bad
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Derek Carpenter
(@barnsleytown) reported
@virginmedia No resolution. It’s sad to see so many complaining about price increases. In my case it’s within a few weeks of agreeing a figure to continue with Virgin. Frustrating to Customers.
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Mark Baldwin
(@mark_xc) reported
@virginmedia Three weeks of Broadband issues, given two dates when promised it would be fixed. All failed. At last tonight promised an engineer would come out and fix it on Friday. Then one hour later engineer cancelled not further update.
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Lisa Hall
(@LKGH191) reported
@virginmedia I am sick and tired of constantly having connection issues with the WiFi! I constantly test the router and room connections which is obviously bull as the WiFi is consistently intermittent. I am also rather fed up that it is impossible to contact anybody at Virgin.
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Wazz_6 🦉
(@TylerWilliam98) reported
@virginmedia why is your internet ******* ****