Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Cooper
(@coops_99) reported
@virginmedia Have put my issues on the Forum, but would be good if you could actually fix the problem. No WIFi at all again this morning and having to suffer yet again holding for support, farcical. I have wasted nearly 20 hours trying to get this resolved 🤬🤬
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Mrs Summers-O’Brien
(@PoliticsPageUK) reported
@virginmedia Hi no been on hold for 25 minutes so far. Tried the virtual assistant service and had no call back from that either.
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Lee Bannister
(@lbannister1994) reported
@virginmedia Transferred 3 times then somebody who asked me to repeat my account number twice and surname three times. I would like to cancel as I will find another provider. Thanks.
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JW
(@fleamo1) reported
@virginmedia I've been calling that number but it refers me back to the website after the checks have been made saying my line is engaged. I never get to speak to anyone
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Aaron MacAskill
(@AaronMacaskill_) reported
@virginmedia I have broadband problems, the issue is I can’t speak to someone to sort it.
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Lee Bannister
(@lbannister1994) reported
@virginmedia Now your text service is telling me that the account number - the one I received in an email from yourselves - cannot be found on your system. I need somebody to deal with this NOW please.
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Raf_2_2069
(@2069_2) reported
@virginmedia ... retain the communication data related to c part 3 - internet access. I want my information under a lawful Subject Access Request. If you are refusing to accept this then I will be reporting you. @guardian - this is the type of crap customer service @virginmedia provide
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rebecca singleton
(@rebs_us) reported
@virginmedia moved house yesterday taking virgin media for broadband with me. Error getting it set up - says I need to call but cannot get an answer from cust service. On hold for hours - can you help please?
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Sarah Maye
(@sarahrovers) reported
@virginmedia almost three weeks we have been having internet issues. Customer service is nonexistent 😡