Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/23/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mrchrisfloyd chris floyd (@mrchrisfloyd) reported

    @PollyJames @virginmedia If you’re trying to speak to technical, don’t bother. You’ll be on hold for hours, literally! Try speaking to retentions. They answer within 10mins and have more power/tools at their disposal to help than technical 💪 x

  • matthurst81 Matt Hurst (@matthurst81) reported

    @virginmedia any chance I could get in touch with someone...anyone...this side of 2022! Shocking customer service!

  • realcraigtaylor Craig Taylor (@realcraigtaylor) reported

    @JimGrahamIT @vmbusiness They have just awful customer services and just lie to customers throughout the day !! Do not know how they sleep at night to be honest

  • darlenesdom dak (@darlenesdom) reported

    my internet is so bad today wtf get it together virgin media

  • Neilbrady74 Neil brady (@Neilbrady74) reported

    @virginmedia I have been on hold for over an hour trying to arrange disconnecting my services. Can you help?

  • SarahHelm1 Sarah Helm (@SarahHelm1) reported

    @queenchristina_ @virginmedia Yes. Vodafone torture worse. I eventually went into a store [pre latest lockdown]and assistant ended up going onto her own helpline for help, to no avail.

  • HG06208106 Harrison Grace (@HG06208106) reported

    Trying to work from home and to keep the business going during lockdown constant issues all day internet down again @virginmedia 😡😡😡

  • arshiariaz Arshia Riaz (@arshiariaz) reported

    @virginmedia Awful awful

  • LesleyFoot1 Lesley Foot (@LesleyFoot1) reported

    @virginmedia are you phone lines down. Calling 150 no connection

  • ajetshehu24 Ajet Shehu (@ajetshehu24) reported

    @virginmedia are probably one of the worst I’ve ever been with! Never again 🤢