Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Baldwin
(@SamBald6) reported
@virginmedia I am appalled at your customer service. I have called twice and been waiting 65 minutes on one call to connect to a representative...what's going on? Do you not have other means of contact?
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Mike Dixon
(@PnoTuna) reported
Today my @virginmedia broadband has been down, so they choose now to phone up and tell me about a special package I can pay more for when they're not delivering what I already pay for today...
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Bєє 🐝
(@Unknown_B86) reported
@virginmedia Just checked and looks like there are issues do you know when this will be sorted?
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I Know Nooothing 🇬🇧🤝🇺🇦Slava Ukraini
(@IknowNooothing) reported
@virginmedia It said you’d contact me but you haven’t I had questioned why a loyal user of many years gets stitched up at a time of great financial reassure and I can’t get anything close to a new customer
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daveholman1704
(@daveholman1704) reported
@virginmedia I’ve returned your kit now . Awful ******* experience trying to get the stuff back to you. Glad to be rid of this shite service
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Gary Adams
(@GazzaAdams) reported
@virginmedia Don’t get me wrong I know it’s not your fault but this is actually incredible. A week has passed & no one has been able to sought this issue out. I’ve called at 8/9/10/11/12 & also late afternoon and early evening. Virgin media should be able to call me? I have no more time.
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Scott Bennett - Great Scott! - Tour 2022
(@scottbcomedyuk) reported
@virginmedia Both phone and 4G signal is poor
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Matt Herbert
(@mattherbie1) reported
@virginmedia I have but I've just received an email saying that the complaint has now been settled, which it has not. The number is C2306221197
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Little Wonder
(@Little_WonderUK) reported
V dodgy broadband from @virginmedia tonight. Nothing on the service status but clearly it's crap. 🙄😕
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LETS GO BRANDON
(@reevesdon35) reported
On behalf of a friend who has had this happen in the past month. Thank you Virgin Media. We have paid for him to join "TalkTalk" Cheaper and better. I hope others read this. They Need to know the REAL Virginmedia customer non-service.