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Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • si_av_82
    Simon (@si_av_82) reported

    @virginmedia your internet provision is shocking - it’s gone down in my area for the 10th time this week. That’s beyond a joke.

  • DavidPeters__
    David Peters (@DavidPeters__) reported

    @virginmedia is there a problem right now I can’t load my channels?

  • groomy1975
    Sarah Groom (@groomy1975) reported

    @virginmedia can you explain why I have had an engineer booked for a week for this morning between 8am and 12pm, because of appalling broadband service and no one has turned up. No call or message. I work all week and have things to do.

  • george_hardman
    George Hardman (@george_hardman) reported

    @virginmedia your wifi service is offensive and i hope you all have a terrible day

  • meg_evvv
    Megann (@meg_evvv) reported

    @Netflixhelps Netflix is down on my virgin media tv 😭😭😭

  • matthewy2
    Matthew Hopkins (@matthewy2) reported

    Internet constantly dropping and won’t be fixed till Monday 😩. Wtf are you meant to do in lockdown 🤯. Come on @virginmedia, get it sorted!

  • PeiffAnais
    Anaïs Peiffer (@PeiffAnais) reported

    @virginmedia We have no problems it’s just multiple households report weekly problems on our street. Because we are barely ever experiencing this we are wondering how they can contact you efficiently to have their equipment checked !

  • ChazzyMillsxx
    CharlieMills♥ (@ChazzyMillsxx) reported

    @virginmedia I have tried to buy a new iPhone 12 with you 3 times this week!! Each time it is out for delivery and then recalled woth some rubbish excuse as to why I can’t have it. Have given up trying to buy a phone from you and will go somewhere else as your customer support was no help

  • meejahoar
    Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia Nothing stopping your customer service team from ringing me back when they cut me off after 1.5 hours of holding for two different teams, is there?

  • k333vrl
    Reid Oscar (@k333vrl) reported

    @virginmedia two hours on hold for you to disconnect the call ,, tell you what you don't I won't pay my bill 350mbs I pay for yet I receive 20mbs , and poor customer service