Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/28/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported from Swindon, England

    @warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡

  • blondielindsay Lindsay (@blondielindsay) reported

    @virginmedia @virginhelp I have had no broadband or virgin tv since early this morning, after a hour wait on a call, I was told soon. Its now the back of 5 and just recieved a text it won't be fixed until tomorrow.Service is shocking, even when trying to report other faults. 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • curranhung margaret hung (@curranhung) reported

    @virginmedia Please can you look into webmail issues in the SW19 area. I haven't been able to access it since this morning.

  • sarahthommo Sarah Thompson (@sarahthommo) reported

    @virginmedia It’s not ideal, you are correct. I have already spent too many hours trying to get through on that number. I have no choice but to cancel my contract. Can you give the number for this?

  • soapyrct Sean Pearson (@soapyrct) reported

    @PaulMottram5 @virginmedia They actually can’t help but keep asking. They just tell you the have no account access.

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia Tv, working virgin media tv is all I want as a new customer!!!! Let down by shoddy service.

  • OlivierParent1 Olivier Parent (@OlivierParent1) reported

    Are you aware of any disruption of service in SW18 for broadband? no internet at all the whole day while working from home?! Are you working on it? @virginmedia

  • TMcGRed TMcGRed (@TMcGRed) reported

    @virginmedia Not yet. Will probably do that too as I've never been able to connect the Virgin Media Connect app, as it doesn't like the settings password

  • AlanStafford16 Alan Stafford (@AlanStafford16) reported

    @virginmedia 1/ This has become a nightmare. Services disconnected Thursday due to your error apparently 4 hours on the phone Friday reconnected. Disconnected Friday night again 3 hours on the phone Saturday no service all weekend.

  • naddiva Deanie (@naddiva) reported

    @virginmedia I cannot believe in this current climate your prices have gone sky high. Within 12 months my contract is now £12 more having scraped to the bare minimum...trust me worst service