Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/08/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatProgrammer ThatSpookyProgrammer (@ThatProgrammer) reported

    @virginmedia The issue was resolved within 4 hours or so, but it was enough to ruin my stream. It's back now, but it would have been nice to have a timeframe, rather than just the day.

  • snoo999 Sue Carr (@snoo999) reported

    @virginmedia Yes, 24 days without an emergency line. It is clear @virginmedia don't care.

  • mattbidds Matthew Biddle (@mattbidds) reported

    To anyone contemplating getting @virginmedia #virginmedia broadband don’t bother. They give you a pathetic router that has no WiFi connectivity. It is truly pathetic. New customer very unhappy and will be cancelling.

  • LeeColvin711 Lee Colvin (@LeeColvin711) reported

    @virginmedia I’ve cancelled the direct debit now so you wont get any money from me now. Just cancel my order please, I’d do it myself if you didn’t make it almost impossible. Good riddance!

  • PaulDebney Paul Debney (@PaulDebney) reported

    @virginmedia I have but what a rigmarole; Aron was preceded by another wasted hour with somebody else 🙈 my intention was only to cancel my TV package 😳

  • marcusfcott mark jackson (@marcusfcott) reported

    @virginmedia I just want to see your offers. I was told about a new deal on the phone, but was unable to understand what they were saying because of the accent. I can’t see any of your offers online as the link just leads me to your awful chatbot service which is absolutely useless.

  • EgoZentric_ Mar. Jordan*=19&6🏆 (@EgoZentric_) reported

    @virginmedia Should I wait any longer, since the last activity was Tuesday? It's not going to go up the queue from what I've seen this week. Appreciate that there has been a lot of demand due to the email issue, but I'm struggling to see a forum resolution.

  • millwallnick80 Nick Davenport (@millwallnick80) reported

    @virginmedia 789922 doesn't work as doesnt allow me to put pin in I'll try manual thank you

  • mattbidds Matthew Biddle (@mattbidds) reported

    @virginmedia please explain why my mobile phone 4G is faster than WiFi from your hub 3? Will cancel if you don’t do something about…..

  • JessGoodyer1111 Jessica Goodyer (@JessGoodyer1111) reported

    Update - Virgin Media are the worst providers i have ever dealt with. They have since cancelled my policy without speaking to me. I will never use them and don’t suggest it to anyone else