Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ravinder Patel
(@Ravinde32137792) reported
@virginmedia hi, tried for an hour to try and speak to someone ref. a couple of issues but to no joy. Billing problems and a lack of a landline. I’m going to cancel my DD, unless some gets in touch . Virgin same **** different year !! Would like to speak to a human ?
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Natalie
(@natcmidge) reported
@virginmedia It’s still just as bad now! Error code 603, blank screens and failure to play. Definitely looking into terminating our contract early, I’ve never known anything so disgraceful when we pay over £100 a month for all the services!!
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Ali Barry 25
(@AliBarry25) reported
@virginmedia I have made a purchase of Wonder Woman 84 through the Virgin Store but it won't load/open the movie. Please help.
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✨ Rachy ✨
(@RachyBabyxXx88) reported
@virginmedia how is it... No matter where I live your catch up or on demand never f%*king works!!!! Extortionate costs for sh%t service!!!
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Andi Anderson
(@ads_uk) reported
@MartinSLewis VirginMedia: I have tried for 4mth to resolve internet issues, engineer cancels day after booked, next day no history of engineer booked. Spend 4-5hrs on call until it disconnects. SMS help no response after 10hrs wait. chat bot stuck in a loop. How can I complain?
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Simon Taylor
(@SJTaylorrh42ld) reported
@virginmedia just been on hold for over an hour (not an exaggeration) and when the music finally ended and a phone started ringing it rang and rang and then just cut off. I need to speak to someone. How do I do that? Pls don't say online - we are having internet problems.
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Lindy
(@Lindyloo1971) reported
@virginmedia There are no known issues. Both kids were offline today for at least 3 minutes today in middle of their classes around 10. 20am. It has been happening for weeks now at random times. And to raise prices is just not acceptable for a suboptimal service.
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Jamie Davis
(@jamiewdavis) reported
@virginmedia I got an email saying prices would increase, my agreed amount would remain until the end of my contract but with the drop in quality of our service I was thinking of terminating early, as it said in this email. But hoped to talk to someone first
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Andrew John
(@bebbsta) reported
@virginmedia contract is due to finish but because I am not a new customer you cannot reward my loyalty (over 10 years as a customer) happy to upgrade slightly but you cannot do any kind of deal? Really @richardbranson ? Is customer retention not important? #disappointed
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Ryan
(@RyzenT7) reported
Anyone with Virgin Media and their internet is feeling slow as **** right now?