Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Work Sleep & Repeat
(@ReviewsNewsView) reported
@baahutton @virginmedia 😲 that's awful. I can't even get chat to load. How do I WhatsApp?
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Steven Brown
(@StevenB30580090) reported
@virginmedia do you have a complaints email address ? Been trying to get help through WhatsApp since the 11th of march and they have been no help at all
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Lauren Green
(@tophat_lady) reported
@virginmedia what’s up with @BBCOne today? Trying to watch the news but the picture if horrific?? No issues withe other channels. This is one of the reasons I’ll be cancelling the tv service at minimum tonight!
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Annette Doyle
(@annette_d21) reported
@virginmedia Yep. I am attached to the box by Ethernet too but still very poor.
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Nik
(@ThingsByNik) reported
@virginmedia Why should I ring you, I spent ages ringing you with no success when I was a customer, which is why I cancelled my services. You should be ringing me to discuss sending the hub back, not sending ‘no reply’ emails and texts.
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Mr Shaun
(@shaunsmith85) reported
@virginmedia The strange thing is, my download speed is OK, averaging around 150mb to 200mb on line speed test but on my upload speed I'm not even getting 1mb (usually around 20mb) so assuming the issue is causing this. Very frustrating.
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Loulou
(@LouDePuebla) reported
@virginmedia Broadband issues
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Dan Kelly
(@Dan_kelly83) reported
@virginmedia I've been trying to contact you via the Live Chat like it keeps recommending I do for "better deals" but I am met with a link that doesn't work, could you advise? I'm guessing there is a problem with the website as I believe it's not only me having this issue.
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Richard Stacey
(@rstacey51) reported
@virginmedia Full reset, then tested and optimised each room and it does seem to have improved signal in some rooms so far (still no where near high speed but better than it was - approx 25mb-30mb. Will see how it goes over the next 24 hours. Thanks.
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David Lawson
(@Davieboy0906) reported
@saltydesouffle @peterboo @virginmedia Write a dated letter, keep a copy, cancel your Direct Debit and let them bill you for anything you may owe under the terms of your contract!