Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Outlaw Box Guitars
(@OutlawBoxGuitar) reported
Has anyone worked out the secret to contacting #virginmedia and actually getting a result? The company is just an embarrassment, answers queries I didn't ask and then has the nerve to say they resolved my issue with "Education".
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Outlaw Box Guitars
(@OutlawBoxGuitar) reported
@virginmedia 22 days after my complaint and you reply with a solution to a problem I never asked in the first place. My hub is faulty and my STARZplay subscription doesn't work on Tivo yet you're taking money for it. You won't take money when I cancel the DD.
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Clare
(@ClareGmai) reported
@virginmedia Basically I still have slow WiFi and when streaming from Netflix or Amazon the wheel of doom appears and I am often unable to watch.. so as stated the upgrade has had no noticeable difference
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Joe Docherty (Clarke) 💙👨👦👦🌈
(@JoeDocherty) reported
@virginmedia I've called 150 twice today - to no avail. I was told last week that the problem on the line (Since November) would be fixed by Thursday 18th and to wait for the upgrade. However this has still not been rectified. I was offered a small compensation fee which was embarrassing
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David olivier
(@oliethebomb) reported
@virginmedia Definitely not, I only order boxing or ufc pay per views, I do not watch wrestling never mind pay for it.
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Maggie Stanworth
(@Maggiestan) reported
@mouthwaite @virginmedia I had terrible trouble getting them to resolve something for me, social media is the best way to get in touch. FB page or Twitter.
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niki albon 🏳️🌈
(@NikiAlbon) reported
@virginmedia Hi, ethernet is fast but consistently cuts out (high speed but super weedy stamina, can’t handle much) wifi is non existent for past 3 weeks. Upload has never crept past 5mbps which is dismal (wired and wireless.)
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G Singh
(@gsd80) reported
@virginmedia Hi there to be honest I don't have another 1 hour plus to wait in the que to be given the same answer again we have made these changes etc etc. I would just like the issue resolved.
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jo
(@jo83871358) reported
@mouthwaite @virginmedia Been with plusnet for 3 years now... fantastic WiFi & customer service
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David Simmons
(@dsimmons1973) reported
@virginmedia Currently been on hold for an hour to speak to someone on the helpline. Unbelievably poor service. Covid is not an excuse.