Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Smith
(@sps81) reported
@virginmedia Can you tell me what options to press to actually speak to a person? I'm trying to call but your stupid system is insisting on sending me a link to download the app I already have, that's not showing the appointment!
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Chezza O
(@LonelyLondoner) reported
Calling #EE and #o2 customer service is a breeze. It's like talking to your therapist who just listens and supports. Calling #VirginMedia is at your own risk. They wake up and choose violence. I believe you need to really give zero f$!ks to work there.
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Natasha Puri
(@Tasha0503) reported
@virginmedia It’s more than just some issues with connection. We are completely cut off from all service, from around 10.30am every day and then are left with nothing. It’s hard to even get through to someone on the phone
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M. McC.
(@MarkMcC57046578) reported
@virginmedia @TfL You realise your free WiFi is down for hapless passengers currently, certainly on the Piccadilly line. Know a bit #FirstWorldProblems but still...
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nicole p 🌻
(@ladypounduk) reported
@virginmedia Internet totally down, again, and you can’t contact anyone to complain because it times out at the chatbot. Third time this month.
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mick
(@mickthedrunk) reported
@virginmedia hi , I need help with my bill please, my bill should be £41 but today £150 was taken from my bank account and after speaking to customer service they say they can’t give it back
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Ryan Recchia
(@RyanRecchia6) reported
@Argyll68 @virginmedia The company are a joke buddy we never have any connection it’s always down I generally don’t know know how they are still going as a company
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Tod ◣ ◢
(@tod1877) reported
@virginmedia they replied back telling me my contract has been changed back....which I did myself 3 weeks ago,you changed my contract and fullu know you did without my consent and I've paid £291.99 more than I should of,this is not what I call a resolution
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Dodlaw man
(@DodlawM) reported
@kerryhoughton53 @virginmedia Exactly the same experience. Once my broadband “intermittent connection “ is fixed and I can get to talk with someone reasonable, I am finished with virgin. Been with them for 20+ years and the service gets worse year on year. Today’s fiasco is the final straw
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia Flipping hell. I said your system never finds anything wrong, even when the service is acting up. Go away and put someone else on the social media replies lmfao