Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Carbonite
(@theCarbonite) reported
@virginmedia Engineer on their way to me tomorrow after I had to bang my head against a brick wall of customer service to get it through to someone that they provided a faulty / reconditioned router. The guy had the gall to say it was definitely new...OK mate, designer scratches I guess.
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Niks Fearon
(@Niks8_) reported
@virginmedia sort out the red button for **** sake!!! 🤬
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Bradley John Hill
(@WBA_BBK21) reported
@virginmedia @peterappo Im having the same issue wtf is going on
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Steven Rushby
(@DesignbySteven) reported
@virginmedia why isnt sky sports red button not working ?
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Sy
(@Sy081286) reported
@virginmedia I've tried looking for the manual network in my settings but cannot find anything
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kieran c
(@kieranc71768761) reported
@virginmedia @Fattyboring What ******** do you mean advise on what isn’t working? Pretty ******* clear sort it out
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michael james wojnic
(@mikey_james1889) reported
@virginmedia every time I want to watch football on the red button it’s not working! You seriously need to up your game Virgin! We pay for live sport, deliver it!
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⚫TwistedSister17💙🗝🦓⚔
(@twistedsister17) reported
@virginmedia there's supposed to be football on the red button on Sky Sports. It's not working. Again!
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Ashley Armstrong
(@__aarmstrong__) reported
@virginmedia if you can’t see everyone tweeting about the red button not working you need to go to @Specsavers instead of asking what the issue is. Just fix it! #disappointment