Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia I've been doing that for months and I'm still making the request. Terrible service
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***** Aguiar
(@guidoraguiar) reported
@virginmedia Still happening, with intermittent issues throughout the day.
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Stephen Barr
(@Stebarr) reported
@virginmedia One option. They offered the same package. £29.99 for new customers. £48 for me, a 10 year loyal customer. Not fair at all.
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Tom Hanson 🦭
(@A_Porcupine) reported
@virginmedia No, but that's besides the point. the place where I agreed to the change was the live chat. I agreed to a specific service, and another one was provided.
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vaila-home
(@MadeVaila) reported
@virginmedia No new contract was agreed but concerned it has been renewed without proper communication. How are customers, particularly elderly customers, meant to get assistance? A communication company with poor communication @virginmedia
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Iain Patrick
(@iaindpatrick) reported
@virginmedia No VPNs apart from on work laptop but it's hard wired and not affected by this issue. And I choose when to connect it. 1pm tomorrow is fine. Talk then.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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Bev Walker
(@BevWalker68) reported
@LutzSchueler @virginmedia Yes, I have been with virgin media for over 25 year and NEVER have I experienced such terrible service ! This all started back in November when you tried to increase payments to £80 for a basic service, after several conversations it apparently
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***** Aguiar
(@guidoraguiar) reported
@virginmedia It does, my pc is on cable and all other devices on WiFi. It happened last year, it took sometime for the support to realise that an outage was happening in the area after a week it was acknowledged that the signal was peaking energy and making the router to lose connection
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Arsenal32
(@ArsenalMMA) reported
@virginmedia No I didn’t, I went through the normal website. So to get the points I’ll have to cancel and re book through the site?