Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chick
(@chick28852596) reported
@virginmedia Listen,we’ve had 4 engineers out in the last 4 weeks,each of them has told us to cancel our contract with you and go to sky,doesn’t say much about you’re service when you’re little engineers don’t like the product
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Alison H-C
(@alisonh_c) reported
@virginmedia No I havent however hubby and I are separating and has new home and new acct. I will guarantee you my service will be affected or cocked up. Anyway why have I been credit searched probably because the **** up is already in progress. You have no right to credit search me
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Liam Burnett
(@BurnettLiam) reported
Anyone elses @SkySports signal been utter crap on @virginmedia for days? Rebooted several times and still pish #virginmedia #subpar #rubbishservice
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TekHedz
(@TekHedz_) reported
@virginmedia Nope, no outage. First engineer that actually came found a fault in the line outside the flat. This was May and was set to be fixed 17th June but no one came. Then July 9th, no one came. Then the Aug 17th date was moved to Sept 22nd. I'm being charged for no service. @BBCWatchdog
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chris
(@redchris31) reported
@virginmedia I can't access my email account it says sign in failed when I try to get on my virgin account to fix it, it doesn't recognise me. I haven't changed any passwords recently. Any ideas
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Priya
(@priya185) reported
Virgin Media has terrible internet since the beginning of the pandemic (March 2020) Now it has not been working for the past 2 weeks I spoke to someone on the phone they forced me to say the case is resolved @virginmedia @VirginMedia_TV #virginmediadown #customerexperience
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Zeeshan Hussain Khan
(@zeeshanhussain) reported
@virginmedia No it does not mention anything wrong. According to service status in my area, its fine on the page whereas we have no service at all (also confirmed with neighbourhood virgin broadband users). My entire house and devices are offline, all smart cameras offline putting us at risk
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Steve Ives
(@SteveDPIves) reported
@virginmedia The speed at the hub isn’t the issue. It’s the poor wi-fi and being unable to reach a lot of sites. If my wired connection reports 400mbps you’ll say “That’s all we care about - sod your actual internet experience”
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Benn
(@Benn83826662) reported
@chick28852596 @virginmedia @virginmedia just getting all my information together to cancel our contract. Hard work is an understatement
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karen
(@karenpenf) reported
@virginmedia A couple of days won’t hurt I suppose after having a terrible service for 5 years