Virgin Media outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Newquay.

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Sarah Tamsin (@Tamsininnit) reported 7 minutes ago from Crantock, England

  @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

• 
  Sophie Sweatman (@sophsweet) reported 11 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

• 
  Trishs mobile hair (@TRIMATINES) reported 16 minutes ago from Camborne, England

  @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

• 
  cornish events (@cornisheventing) reported 26 minutes ago from Redruth, England

  @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

• 
  cornish events (@cornisheventing) reported 51 minutes ago from Redruth, England

  @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

• 
  grannyluvsdub (@grannyluvsdub) reported 52 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Navigator (@Navigator429) reported 4 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  Amrit Phull (@Amrit_Phull) reported 6 minutes ago

  @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

• 
  Ravi Pal (@ravipal1214) reported 7 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 7 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  Pete Samuels (@PeteSamuels5) reported 12 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

• 
  Jase Whelan (@WiJayWhelan) reported 13 minutes ago

  @virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?

• 
  Colin Chapman (@cochap) reported 14 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  hayden willan (@Hayden_Willan) reported 14 minutes ago

  @virginmedia So what’s the point of the online renewal journey? Is the system designed to help customers, or just to annoy them?

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 14 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  Matt Fowler (@306notout) reported 14 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋