Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 04/01/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeyspeedy Mikey speedy Hayden (@mikeyspeedy) reported

    @virginmedia has to be thr worst Internet provider on planet **** my life

  • xHelsx Helen Gatward (@xHelsx) reported

    @ElPix16 @virginmedia @richardbranson Exactly, they don't care that fraud has been committed and I now can't cancel the contract. Yhey just want the money to keep rolling in. Its very wrong

  • redham35 mike hammonds (@redham35) reported

    @virginmedia Yeah I know I need to speak to someone at virgin media to cancel that's the bloody problem!!! Good God, you really are useless.

  • ellieMK_ ellie 🏳️‍⚧️ (@ellieMK_) reported

    @HaanSoloR6 Well I’d join but virgin media just went down so I can’t do anything kekw

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

  • Its_Aqeel22 Aqeel (@Its_Aqeel22) reported

    @virginmedia please just give me one month of good wifi with no problems

  • DylanSCFC95 Flash_EU (@DylanSCFC95) reported

    anyone else in the glasgow area in scotland having internet issues with @virginmedia ? let me know

  • Its_Aqeel22 Aqeel (@Its_Aqeel22) reported

    @virginmedia please just give me one month of good internet and no problems

  • kiers Kieran Metcalfe (@kiers) reported

    @sajstl04 @virginmedia Ah. Thanks. When I went through the tests they said there were no issues. Glad it's nit just us - means we might not need to wait for our engineer on Monday afternoon!

  • jayboyrudeboy jason (@jayboyrudeboy) reported

    @virginmedia WiFi being down since yesterday N19 area ...