Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P
(@PSBal7) reported
@virginmedia Hi IY, the property a few years ago had Virgin broadband which was stopped for building works and is now needed again so I can’t see why there is an issue to install it.
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Nick Tuvey
(@shadowsoffate) reported
@virginmedia you need to give your "customer loyalty" staff some training in listening to your customers rather than allowing them to rudely talk over me and then hang up because what i was saying made sense and wasn't blind acceptance of the "upgrade" that would cost me more
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leanne Weaving
(@leanneweaving45) reported
@virginmedia No I'm really not happy!!!! Why should I try to find a way to get this problem fixed. This is GDPR a problem you should be taking more seriously!!! I'm so angry . Someone should be calling me!
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Mat Greener
(@matt_greener) reported
@virginmedia any idea why my mobile & internet service is rubbish today in Brighton?
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Ian
(@IMG1234567) reported
@virginmedia I have very little confidence that it will go a head on a bank holiday especially when customer services said it will roll onto the next day!
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L M
(@MrsM_109) reported
@virginmedia Wouldn’t I need the internet to install an app? That’s kind of my point? I can’t even load up the App Store. I get exactly the same non-answers when I ring up customer services. The fact remains the signal is poor. I look forward to the day I can cancel.
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Kevin Williamson
(@kevintheridge) reported
@virginmedia I would prefer you to give me a telephone number and contact name for me to discuss a complaint. Many thanks.
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Mat Greener
(@matt_greener) reported
@virginmedia Yes I can't open it due to poor internet!
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Nidonocu
(@nidonocu) reported
@SlyCat @virginmedia It's not /that/ bad.
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leanne Weaving
(@leanneweaving45) reported
@virginmedia I wish to make a formal complaint