Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/15/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SmitlingRob Smit (@SmitlingRob) reported

    @virginmedia several weeks of slow internet speeds now. Upload speeds after 9am are throttled below 1mb so I can’t make calls or communicate with work colleagues. Half an hour on hold this morning before being cut off.

  • kylacastle1 kylacastle (@kylacastle1) reported

    @virginmedia still no reply to my complaint C-1501212178!! Disappointed!! Also no announcements about helping with internet speeds while home schooling and WFH is essential!! Loyal customers get overlooked time and again.

  • ScaleBoxApp ScaleBox (@ScaleBoxApp) reported

    @virginmedia Please fix the issue in CB4 ASAP, struggling here with no #internet

  • juancheeko Jon Chandler (@juancheeko) reported

    @virginmedia Not working/working. I cannot report the issue when it happens as the customer service is so poor. I’ve tried everything and yet my bill has gone up. I will soon be moving to a new supplier if it can’t be fixed.

  • Josh_Bond27 Josh Bond (@Josh_Bond27) reported

    @virginmedia what’s the estimate installation times at the moment for a new customer

  • JustinBoreland Justin Emanuel Boreland (@JustinBoreland) reported

    @virginmedia What bit are you doing? The service is disgraceful

  • MscharleneH Charlene Hayes (@MscharleneH) reported

    @virginmedia Shockingly inefficient customer services. It’s a con!!!

  • ImZervR Court/ZervR (@ImZervR) reported

    @Stallzy @virginmedia Yeah mate was fine until they did some work recently on the local station and its been **** since and the people you speak to on the phone are ******* brandead

  • AllyMaker Alessandro M (@AllyMaker) reported

    Hi @virginmedia are you currently phoning people in the Kent area and asking what colour their router light is showing, & saying there are connection issues in the area, or was I right to think that the call I just received sounded like a scam?

  • no_coach COACH With NO Name (@no_coach) reported

    @virginmedia This is a joke of a service. Deadline passed so they set another one. Then another. Then gave me 2 fault codes for one issue with different estimated resolution dates!!