Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alisha Partington💚
(@LishaPartington) reported
@virginmedia To run for the hills. Maybe if you’d have done your job as you were supposed to in the first place I wouldn’t have to deal with your incompetent customer service staff, who quite frankly, are rude and are about as thick as two short planks. 3/3
-
dan 🐝
(@danjp_) reported
@virginmedia Yeah but you're literally crashing five times a day? Terrible service.
-
Kiranvir Dhaliwal
(@KKDhaliwal) reported
@virginmedia Should it not be part of your customer service to inform us? How do we check the page when we have no access to anything? I have to sit in a coffee shop with free WiFi to even connect to anything! What contingency plan do you have to mitigate loss of service? @Telefonica
-
Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
-
Magnolia’s Art
(@Magnoli23215778) reported
@nickwatson73 Terrible. We had 5 engineers out, different times to fix a phone, connected to a Careline for a disabled. 6 weeks without a phone #Virginmedia
-
Wayne Dannatt
(@wadannatt) reported
@virginmedia It's still a bit iffy, as in that it takes a while to load things in on this app, but that could be a Twitter problem. Haven't tried how it is in PSN yet, which is where it was going haywire last night. Was constantly losing connection to a relay or the host server.
-
kevin duffield
(@theshortblue) reported
@virginmedia Surely basic customer service means letting the customer know what’s happening? Nearly 90 years old, no tv, broadband and no telephone. Shocking @virginmedia
-
kevin duffield
(@theshortblue) reported
@virginmedia absolutely disgusting service from you today, my elderly father was due to have installation at his new address only to be told now it’s February 14th at the earliest so he has NO telephone, Bo road and or TV services. A customer for 13 years too! Shocking!
-
magCulture
(@magculture) reported
Anybody get an idea how to get @virginmedia to respond to our internet outage? Into our third day, with only broken promises so far...
-
kat 🥦🍀
(@ssicksakamoto) reported
@yumabuddy the virgin media people who call me every day are the bane of my existence fr, I'm never picking up ever