Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ayris
(@richardayris) reported
Already looking at changing broadband from @virginmedia to a better service. Time to start looking at what @bt_uk and @SkyUK can offer for triple package and reliable broadand connection and speeds
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Toby Dodge
(@ProfTobyDodge) reported
@virginmedia When I expressed dissatisfaction about the length of time this fault fixing was taking your call centre said it might also be a problem with capacity in the SE13 area.
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just_call_me_nat
(@yungshiuling) reported
@virginmedia We’ve checked it many times throughout the months and it didn’t say anything about area outage. And if there is one, shouldn’t virgin be more proactive to let us know
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Li Qiann
(@QiannLi) reported
anyone else having issues with @virginmedia where it just goes blank and all you hear is sound but no picture #virginmediadown #virginmedia
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kate
(@KateWaine) reported
@virginmedia The land line was down. As couldn’t be reached ambulance services broke in. I’m upset as promised that an engineer would visit them.
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Jacqui 🐺💛🖤
(@jacqui_wwfc) reported
@virginmedia I currently have a Hub 3, and the wifi is rubbish in my kitchen and furthest bedroom. I have one booster upstairs, but to be honest it does not solve the problem. So was wanting to get the new equipment, wifi pods? or even change to the new router, plus pods?
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Richard Ayris
(@richardayris) reported
I feel sorry for @virginmedia social team. There is a limited amount they can do. I have shocking broadband speeds as meant to get 100MB and lucky if I get 10 bit according to the support I am not allowed to book an engineer unless I wait more time. Its already been 3 days
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Toby Dodge
(@ProfTobyDodge) reported
@virginmedia Needless to say NONE of these issues were mentioned when I paid a large sum in increased subscription rates to upgrade to Gig1 in a failed attempt to obtain some improvement in terrible download speeds or a remotely reliable service
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zhobia
(@Zhobia) reported
@virginmedia my internet connection went down 30 minutes ago. Iv power cycled the router twice. I have the hub 3 and im now getting a solid green wifi light and planning green light at the bottom. What does this mean??
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Carl Brown
(@brown_pe) reported
Absolutely disgusted with the customer service @virginmedia Perhaps this is the best way to contact them, as the 6 hours I’ve already spent have been a complete waste of time. The people I have spoken to and messaged with have been less than helpful #virginmedia #angrycustomer