Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (10%)

4. 

   TV (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• grannyluvsdub (@grannyluvsdub) reported 6 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 44 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• UK PREPPING SHOP (@uk_prepping) reported 4 minutes ago

  @virginmedia on hold a very long time to cancel my broadband...the music is terrible!! whats ya cancellation email??

• Ian Poppleton (@ian_poppleton) reported 4 minutes ago

  @virginmedia Happy to know the fraud on our account has been sorted out. Pity we were never told about it 15 months on. Nothing was discussed about how much time and worry we wasted and was put through.

• KookyKat (@thekookykat) reported 5 minutes ago

  @virginmedia Oh that's good to know! Thank you ... is that for the people who can help with being unable to watch Sky Racing or just generic customer services?

• Hayley Davies (@haleyd1506) reported 12 minutes ago

  @virginmedia Of course I have registered, several times, every day! I would appreciate a response to the questions asked and not to be insulted by asking if I have checked service status. Can I please have a response to the questions I have asked and not be referred elsewhere. Thank you

• Hussain Akhtar (@dodomauriceadam) reported 13 minutes ago

  @virginmedia I have tried the service checker at least twice daily. Each time the resolution time moves forward. I just want to know when will the issue be resolved as it it causing lot

• Ian Poppleton (@ian_poppleton) reported 15 minutes ago

  @virginmedia This was not our fault and we have wasted many hours on this. Customer loyalty means nothing 1997 to 2022.

• Debbi Voisey (@DublinWriter) reported 15 minutes ago

  @virginmedia Gosh your service is frustrating. Been trying for two days to watch The Midwich Cuckoos in more than 5 minutes snippets in-between error messages and constant drop outs!!! I'm ready to smash my TV. What on earth is the issue?? My Internet is fine.

• PsO kt (@pso_kt) reported 15 minutes ago

  @virginmedia No they said it was out of stock, phoned back multiple times and said still out of stock nationwide. I specifically asked for the maxit bundle with 1gb Internet as our router is awful. I've looked on my account and it says m600 Internet, if this is the case then I will be leaving

• EntPaparazzi (@ent_paparazzi) reported 16 minutes ago

  @virginmedia after agreeing a refund due to a complaint (I have the amount and complaint reference in email). Your 'resolutions team' now say they cannot see that agreement. So I won't get the refund..I can complain if I'm not happy this resolution. What's going on?

• Ian Poppleton (@ian_poppleton) reported 20 minutes ago

  @virginmedia Our discussion on web chat never even touched on @virginmedia blocking my wife’s phone whilst the investigation went on. She was never even told this was going to happen. Or the problems we had speaking to @virginmedia trying to sort this out.