Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/06/2026 04:00

February 06: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AarchSstanton M Gordon (@AarchSstanton) reported

    @virginmedia Yes. The service has been terrible for weeks now with no indication of what is causing the problem, when it will be resolved or how we will be compensated. The broadband has been intermittent ranging from the ability to run 1 device at slow speeds to unable to run anything

  • SamPurdy5 Sam Purdy (@SamPurdy5) reported

    @virginmedia Is there a problem with virgin wifi in the preston area as mine keeps coming on but cutting out after about 10 minutes?

  • luckycol71 Colin McLennan (@luckycol71) reported

    @virginmedia Why do I have to post on a forum and hope that someone can solve it there. Am I not paying Virgin for customer service? Is it not possible for a live human being to call me to discuss? Months I’ve been trying to sort this and Virgin have been useless.

  • Queen_Of_Tea_87 𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑 (@Queen_Of_Tea_87) reported

    @SkyHelpTeam Third service disruption in as many days. Failure to acknowledge there's a problem, making your customers feel like idiots who don't know how to connect a router up. I'm done with sky. I'm going to @virginmedia and you can sod any early exit fees

  • lyhuxley Liam Huxley (@lyhuxley) reported

    @virginmedia I have been trying for two weeks to get through to someone to deal with a cabling issue. Absolutely useless response. Many hours on phone, promised senior engineer callback never happened. I am losing my service as cable is via next door which is being demolished.

  • Topgearskin Mr Wright (@Topgearskin) reported

    @virginmedia Kept stalling for 3 days trying to get me to keep there service, then suggested that removing the full TV package and phone only reduced my bill by £33. Cancelled the whole service as a result

  • timgreen64 tim green (@timgreen64) reported

    @virginmedia how will that help me to actually fix my problem?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia I’m trying to connect to my own and it won’t! They’re the worst piece of equipment you e ever supplied. The previous one was better!

  • Jdads1 Joshua Dadswell (@Jdads1) reported

    Many sins in @virginmedia ridiculous password requirements but by far the worst offender is the MAXIMUM character limit, absolutely insane if you ask me.

  • SJE1981 Stephen Edwards (@SJE1981) reported

    @virginmedia The hub seems to working again now. But I don't know what was stopping it from working. It's got Clearance around it. So nothing should affect the signal