Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/12/2025 16:50

December 12: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TouchlineAG Alex (@TouchlineAG) reported

    @martinlawry @virginmedia I'm having this issue too!

  • lcoults Liam Coulton ™ (@lcoults) reported

    @SportsManiaUfc @virginmedia any help or update?

  • DavidBuzzDavies David Davies (@DavidBuzzDavies) reported

    @virginmedia @btsportufc purchased UFC 257 on box office, the stream is all broken and laggy! What gives?! £20 for in unwatchable stream?!

  • nicjom87 Nickyjo (@nicjom87) reported

    @virginmedia your call centre staff are something else!! So rude and advised me to leave your service rather than resolve the issue. Not sure how you keep business with that advice.

  • MATT_WWFC_ROCK MATT WWFC ROCK /\_/\ (@MATT_WWFC_ROCK) reported

    @scot1984 @virginmedia I had the Antony Joshua fight refunded. You would have thought any technical problems would have been resolved by now!

  • LadyMan49283396 Lady Man (@LadyMan49283396) reported

    @DavidBuzzDavies @virginmedia @btsportufc This is ******* stupid as ****

  • RoyaleScobbie S (@RoyaleScobbie) reported

    @virginmedia pay per view not working on McGregor fight. Can you assist?

  • lovin_the_dr34 ann parsons (@lovin_the_dr34) reported

    @virginmedia But the support person on the phone said they can't send out an engineer unless I remember the password

  • connarG0 Connar Gilchrist (@connarG0) reported

    @SportsManiaUfc wtf is that man mines the same @virginmedia

  • Lbriggs88 Liam Briggs (@Lbriggs88) reported

    @George13150018 @virginmedia Its happening to alot of people by the looks of it, clearly something on their side that's the issue. Wants to be sorted before the main card or I'll be fuming