Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Sparkles_Debz) reported
I mean WTF when @virginmedia own website to get into your account doesn’t even work!! What a load of bollocks @Ofcom I’ve been without WIFi for a week now - pleas people go elsewhere for your BBand #badcustomerservice
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kermit10
(@kermit1015) reported
@lisapoulton10 @virginmedia That is because there are too many people trying to use it at the same time which this shambles of a company won't admit and won't admit they have a major issue with there network.
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Derek Scott
(@DegsyScott) reported
@virginmedia No need…. If you read the post… it’s advance warning of an outage… just that the link you send isn’t valid…….. I tend to live in a modern world of online checking.. 2005 want their phoneline back…
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Richard P
(@RichIsbackYeti) reported
@virginmedia Nope, my account is closed so it refuses to show me anything and texting customer services is useless
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HotBikiniBoy
(@WillBeTweets) reported
Internet still unstable and I want to stream on my bank holiday. Fix it please @virginmedia
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Emma Odell
(@emlouodell) reported
@virginmedia can you tell me how to get on to the message service please. Need to dicsuss my bill going up by £16 a month and can't get an answer from anyone! Thanks
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Ryan Harris
(@_RH94) reported
@virginmedia this doesn’t help at all as I don’t use whatsapp and don’t want to speak to a bot. All I’m asking for is a Netflix activation email for my volt package.
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Sue Ellis
(@SueElli40311592) reported
@virginmedia So no offer of any actual resolution just telling me it's my own fault for not reading up on your process and T&C's. That what 20 years of loyalty gets you eh?
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Steggs
(@steggsybhoy) reported
@virginmedia Again this was no help what so ever . That robot sent a link for payment . I haven't stayed in the property for months I can't cancel it. I keep getting charged for it . Am I the mad one here ?? Thus is honestly the worst company service I have ever experienced.
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Yatin
(@yatin_suvagiya) reported
@virginmedia @virginhelp I am with virgin since 2009 , never had issue like now, if Virgin can fix the problem by this week and I will get compensation until the problem fix.