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Virgin Media

Virgin Media outages and service status in Truro, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Camborne.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • TRIMATINES
    Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

  • Bowtomephil
    Phil (@Bowtomephil) reported

    @Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.

  • leftcheats
    Edson (@leftcheats) reported

    @youfibre After being with Virgin Media / Diamond Cable / NTL for over 3 decades.. I was worried about switching. Well, I made the switch. 1000mb Up 1000mb Down £25 for a 12 month period. Zero downtime as I post. AMAZING. Keep this up. TOP TOP Service Provider.

  • martyfarty
    Martin Power (@martyfarty) reported

    @virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail

  • waterjetcut
    Ian (@waterjetcut) reported

    @MichelleBeckett @virginmedia Tell them to **** off. Pay up to the date he died. Sorry for coarse language but the contract died with your dad.

  • Widget57529543
    Widget (@Widget57529543) reported

    @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

  • daveparkstaz
    Dave parks (@daveparkstaz) reported

    Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

  • foolforyouu
    K I Y A 🍉❤️ (@foolforyouu) reported

    @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported

    . @virginmedia my broadband services on TV are down. Your app says you're aiming to fix this by 15 July at 16.07 (the false specificity impresses me not one jot). The issue number is F012372779. The issue started yesterday. Why on earth am I paying forca service that I will not..

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.