Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ant
(@Antwan_87) reported
@virginmedia your broadband is down yet again! And saying no issue on the line when there clearly is! Can someone help please???
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Rich
(@RichWXM) reported
@virginmedia That's really poor IMO. I'm paying for a service I'm not getting and it has caused me significant inconvenience
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Wayne Colegate
(@WayneColegate1) reported
@virginmedia To be fair, though it just needs resolving! I raised my desire to cancel on the 6th August!!!!
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Jacqueline Hayward
(@Jacquel54142566) reported
@Jobe_rogerson95 @wrexhamafc @virginmedia It's a disgrace and they are useless with help or information .Excuses are no good to me or the rest of customers let down by virgin totaly .
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Mr Moon
(@Loken_Moon) reported
@virginmedia I was promised one by your callcenter within 4 hours. I suspect it was to get me off the phone and to get rid of me. Internet works now so i had the decency to call back and cancel the tech. Unlike your poeple and their lies.
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Mr Baileys Colada
(@Jobe_rogerson95) reported
@Jacquel54142566 @wrexhamafc @virginmedia Im at the point where I’m absolutely going to cancel. Im essentially paying for a service I currently don’t have. And no communication from them makes it even worse. It feels like they’re doing it on purpose and then charging people for engineer appointments where they don’t show
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ST
(@ctman2000) reported
@vmbusiness please help me my Internet is down since last night and still not working I am business client, work from home round the clock as I have clients in EU and US. 12 Oct stopped for whole day due to planned maintenance, it worked fine on 13th, from.this morning gone again
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Jakowski Grengi
(@JustHavinANosey) reported
Tried to get on contact with virgin media about a fraudulent account made in my name, been hung up on and transferred multiple times without any help @virginmedia
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Mokie
(@MokoMokie) reported
Ah the fun of having your internet down all day and spending all day trying to fix it. Thanks Virgin Media.
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Lesley Stewart
(@pollokprincess) reported
@virginmedia so after 6 weeks we eventually got our TV channels sorted . Major thanks to your customer service assistant Oscar . Was on the phone to him for 55 minutes and he was brilliant . Just wish I had got him when I first phoned