Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ThatSpookyProgrammer
(@ThatProgrammer) reported
@virginmedia The issue was resolved within 4 hours or so, but it was enough to ruin my stream. It's back now, but it would have been nice to have a timeframe, rather than just the day.
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Sue Carr
(@snoo999) reported
@virginmedia Yes, 24 days without an emergency line. It is clear @virginmedia don't care.
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Matthew Biddle
(@mattbidds) reported
To anyone contemplating getting @virginmedia #virginmedia broadband don’t bother. They give you a pathetic router that has no WiFi connectivity. It is truly pathetic. New customer very unhappy and will be cancelling.
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Lee Colvin
(@LeeColvin711) reported
@virginmedia I’ve cancelled the direct debit now so you wont get any money from me now. Just cancel my order please, I’d do it myself if you didn’t make it almost impossible. Good riddance!
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Paul Debney
(@PaulDebney) reported
@virginmedia I have but what a rigmarole; Aron was preceded by another wasted hour with somebody else 🙈 my intention was only to cancel my TV package 😳
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mark jackson
(@marcusfcott) reported
@virginmedia I just want to see your offers. I was told about a new deal on the phone, but was unable to understand what they were saying because of the accent. I can’t see any of your offers online as the link just leads me to your awful chatbot service which is absolutely useless.
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia Should I wait any longer, since the last activity was Tuesday? It's not going to go up the queue from what I've seen this week. Appreciate that there has been a lot of demand due to the email issue, but I'm struggling to see a forum resolution.
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Nick Davenport
(@millwallnick80) reported
@virginmedia 789922 doesn't work as doesnt allow me to put pin in I'll try manual thank you
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Matthew Biddle
(@mattbidds) reported
@virginmedia please explain why my mobile phone 4G is faster than WiFi from your hub 3? Will cancel if you don’t do something about…..
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Jessica Goodyer
(@JessGoodyer1111) reported
Update - Virgin Media are the worst providers i have ever dealt with. They have since cancelled my policy without speaking to me. I will never use them and don’t suggest it to anyone else