Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Alistair Kealey
(@alistair_kealey) reported
@virginmedia the company that will pass you on department to department still won't sort problem but will bill me £250 to leave pm me to avoid embarrassment
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🌸 HeatherLaraTV 🌸
(@HeatherLaraTV) reported
okay i think virgin media is down or something my stream keeps lagging ive tried restarting my router and my pc but nothing is working... might have to postpone and have a shorter stream later or stream on saturday to make up for it, will keep you guys posted <3
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dupebalogun
(@dupebalogun) reported
@virginmedia We are hoping that the "lack of agreed service" will reflect in our next bill as a CREDIT.@virginmedia
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Lynn Coates
(@WildLynncwild) reported
@virginmedia how is it possible to get customer service? Tried all channels and now holding on for 30 minutes #customerservice ?
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Vanilla
(@GuraFan4Life) reported
@VodafoneIreland Absolutely horrible service. Been having non stop issues for the last few months with wifi being unbearably slow barely reaching .5 mbps. Stay away from them as much as possible, just go with virgin media.
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Chris Hudson
(@ChrisHu37224136) reported
@virginmedia Just read your complaint procedure. It's a joke. I have to call the same number I have been calling for the last month. What a joke
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Lynn Coates
(@WildLynncwild) reported
@virginmedia Done and it says no problem! Not true and clearly not just issue for me
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Rick McCann. Esq
(@rmcc01) reported
from
Roby, England
@virginmedia hey Mr Virginia man, what's wrong with media in huyton, been down almost an hour ?
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Fletch
(@FletchSignSong) reported
@virginmedia Plus he said he will phone us on Tuesday to see how we getting on. And he NEVER phoned.
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mal essling
(@cactusmal) reported
@virginmedia Yes on several occasions, they tell me I will get compensation from the 14th of July, but they will not tell me why I do not get a signal, or why.