Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bernardtime
(@itsbernardtime) reported
@virginmedia The 0345 number. Is there not a way you could cancel my services? Between trying to cancel the hardest company to leave, look after a baby and work. It's becoming very stressful
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Simon Cope
(@Scopey1970) reported
@virginmedia can you advise of a problem with internet speeds in S20 area of Sheffield please? I pay for 300MB speed but getting between 30-50MB at present ?
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Janice McFadyen
(@janice_mcfadyen) reported
@virginmedia Ok, went through this loop. Options to upgrade only. I want to downgrade. Takes me back to call customer service. So where does it help me speak to who I need to speak to? This is day 4 of trying to get through.
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Kieran
(@UD_Kieran) reported
@virginmedia why is my wifi not working lol I have school rn so I'm using 4G but that ain't gonna last forever so it needs to be fixed asap
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Vish Sahnan
(@visho___) reported
@virginmedia Several phone calls & multiple written messages & not 1 person has actually been able to help me. Your customer service (& I mean actual customer service) is v.poor. I’m having a dredfull experience due to your installation partners & it’s blatantly obvious you just don’t care!
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Schwinn
(@Schwinndy) reported
@virginmedia I spoke to someone yesterday who was helping me resolve an issue I complained about 2 months ago, he was sending me a superhub 4 and today a superhub 3 arrived... please can someone please sort this
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Margherita Costantin
(@CostantinM) reported
@virginmedia Your service it has been always awful, with the porest custumer service on the planet!! and now you having the gut, in this time of crisis, where children need internet for remote learning, what do you do? You put the bill up from March?!?! .. Shame on you!!!
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Shalisha Madison Thompson
(@MadisonShalisha) reported
@virginmedia IVE BEEN TRYING TO CALL CUSTOMER SERVICE NOBODY PICKS UP AND MY WIFI IS DOWN
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Wayne vowles
(@WayneVowles) reported
@Chloe_Carter1 @virginmedia We had the same in the 1st lockdown couldn't get hold of no one but on the automated call so when it says can we help you say your thinking of leaving them it worked for us almost straight away!!
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Andrew Broadbent
(@andrewbroaders) reported
Hey @virginmedia my complaint (C-260121569) was logged on Tuesday at 10am and I haven't received the call within 72 hours which I was promised - can someone call me ASAP to tell me what's being done to fix my long-standing issue? #virginmediafaults