Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Juggzy Malone
(@Juggzy) reported
@virginmedia Have you understood that I am going to check every single household in my neighbourhood to find out just how 'intermittent' this issue is? The 'check your area' app reports no issues in my area when I enter my post code. It's only reported on my account when I phone in.
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Tina Crow
(@tczola) reported
Virgin Media, absolutely useless. Paid £15.99 for a movie and is gone down three times
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julianna79
(@julianna79m) reported
@virginmedia how long does it take to solve a complaint? C-0502211090 raised on the 4th of feb 2021 and just today received an email acknowledging it!? What useless customer service team do you employe?!! @virginhelp how can i actually get someone to resolve My issue?!!
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Shimal Shah
(@shimalshah) reported
@virginmedia my BB has been rubbish for sometime, status page keeps saying it’s fine so tried resetting many times, disconnected devises, etc. Only to find out when I called there has been an issue in my area for a while now. Not allowed to cancel contract! Worst of the worst!
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Nicholas Hambrey 💙
(@flyingfrazzle) reported
@virginmedia Is there currently a delay in replying to complaint emails? After two emails and a month of waiting we are still awaiting any response.
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Anne Horsburgh
(@tartanspice77) reported
@virginmedia P.S. As a faithful customer of over 30 years, I do not take kindly to such threats when I am willing to return the kit but it is your administration of the process which is at fault!
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Joseph Boyle
(@joejoeboyle) reported
@virginmedia complete total loss of Internet for 3 hours. Nothing on website,please fix ASAP or refund. Not good enough.... No notification of loss of service. TW18 AREA.
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ЯoЬ J૯ωɿէէ
(@rob_jewitt) reported
Is it a weekday? Is it after 7pm? If the answer is yes to either of the above then you can guarantee my Virgin Media internet is down again.
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AccountTech1
(@account_tech1) reported
@DarrenHunt71 @emmaballltd @virginmedia I can help you recover your hacked account leave a message on my dm
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Eurovisioned
(@Eurovisioned) reported
@virginmedia, I’m trying to change contact emails and username for my online broadband account but I’m not receiving any emails to enable me to confirm the change as required. Address is OK and checked spam. Is there a known issue? Thanks.