Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@AlpacaPete1993) reported
@virginmedia Why though? We’d booked a technician for Friday but then cancelled because it worked Monday and Tuesday but now it’s down again Wednesday and the earliest is now next week which is poor
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carlos danger
(@lamont1940) reported
@virginmedia I’m sure that’s something you could tell me you are the provider after all. However but there’s issues with tv and broadband
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Jools Hewitt
(@joolshewitt) reported
@virginmedia Internet and broadband has just fallen over in the Chelmsford area. Impossible service and no pre notice of any works going on. Not happy
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Lindsey M
(@thegirlmaxtous) reported
@virginmedia Great, thanks you. Working now. Hopefully today will count as a full working day if service is out long enough to claim?
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Horlarewahju
(@Larrybiggest) reported
@virginmedia Pls I am trying to contact you guys through the customer care number but I can’t go Pass through the first stage because it’s asking me to put in my virgin number which I don’t have . I am just going to be a new customer
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Matt Downey
(@DowneyMatt) reported
@virginmedia Hi. Unstable again. I tried calling. The automated service sent me a link which is, unfortunately, no use. Please could someone call me?
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Annie 💙🕊 🇺🇦
(@Bluebackpacker) reported
@virginmedia Hi thanks the service status checker in my Virgin Media won't load either just sits at a blank screen. However I have got someone else to check and there is an area issue. Not sitting for hours on you phone line. I have registered the loss for compensation. Bang goes my job hunt.
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Melanie Hoskin
(@MelanieHoskin) reported
@virginmedia She said account! I never cancelled, I'm fully paid. supposedly replacement hub is out for delivery. She had no idea what she was talking about & neither did faults team. Different answers on every call! Sort yourselves out. pay £77pcm for reliable broadband for my home business.
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Caroline Panepinto
(@clmaddox91) reported
@virginmedia We are currently having issues streaming so unable to use our Netflix, prime etc