Virgin Media outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Camborne.

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  cornish events (@cornisheventing) reported 2 minutes ago from Redruth, England

  @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

• 
  Sarah Tamsin (@Tamsininnit) reported 8 minutes ago from Crantock, England

  @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

• 
  Trishs mobile hair (@TRIMATINES) reported 16 minutes ago from Camborne, England

  @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

• 
  grannyluvsdub (@grannyluvsdub) reported 16 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• 
  Sophie Sweatman (@sophsweet) reported 25 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

• 
  cornish events (@cornisheventing) reported 45 minutes ago from Redruth, England

  @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fergal Hickey (@fergal_hickey) reported 5 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  Geoff Naylor (@geofn3751) reported 6 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Chris (@plushchris34) reported 6 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  Percival Merganser (@lennylaw) reported 6 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  zach close YT (@ZachcloseYT) reported 10 minutes ago

  Because of you @ScottishPower virgin media went down don't turn our power off again without letting us know you have to give people notice

• 
  WATCHING THE GAME (@Pass_Move) reported 11 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 18 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  Harry Nicholson (@Harryn9000) reported 22 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

• 
  FordPrefect (@fp2072) reported 24 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  Anne-Marie Evans (@BrookesMarie) reported 24 minutes ago

  @virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use