Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 01/10/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _WHU_IRONS It's coming home (@_WHU_IRONS) reported

    @newschambers @virginmedia you employee this man, please contact me to cancel my Virgin Media package

  • Ddavied84 David Dunphy (@Ddavied84) reported

    @virginmedia 3 x 1 hour phonecalls later only to be told on customer service that they can't send a new horizon box and control, because of faults with the service they provide and I pay for.. Very dissatisfied custumer

  • Sacha1008 Sacha Chadee (@Sacha1008) reported

    @virginmedia This has been done, so no point really in doing it again and again, you told me to do the test and run etc test and if that doesnt fix it it coule be the router box, so why not try change the router and see from there. Thank you

  • out4zero out4zero (@out4zero) reported

    @virginmedia why do you lie so much about your services? Broadband been down in Peterborough since 9:20 am this morning 7/7 and you told the media it would be back up by 10:30, infact it says 10:30 tomorrow 8/7 here, working from home and you are getting annoying.

  • Anyamnr Anya (@Anyamnr) reported

    @virginmedia I need to set up forwarding calls on my phone but it says there's a network error every time I try - any suggestions?

  • KevinJAbbott Kevin Abbott (@KevinJAbbott) reported

    @ThomassKirk @virginmedia Thankfully I still have a SkyQ box in contract until August. It can only receive standard channels but I can get ITV. However it's embarrassing that I'm relying on Sky to watch my @virginmedia TV! I suppose you get what you pay for and Virgin was cheaper for a reason. It's ****!

  • PauItommo ᴾᴬᴮᴸᴼ (@PauItommo) reported

    You’re ******* horrible you @virginmedia

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Glenmavis, Scotland

    @virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?

  • kayldavenport kaley 🏁 (@kayldavenport) reported

    @Daniel_990990 @virginmedia I’m in a dead zone in my house- so that would be the same issue!

  • mylifeinwordsuk Lee-Mc (@mylifeinwordsuk) reported

    @virginmedia “No known issues” which seems to be the standard even when you do have issues with the speed