Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 01/04/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenhester28 ⚫Stephen Hester (@stephenhester28) reported

    @virginmedia Pretty poor show, the Speed goes from 300 to 0 at random, some Websites load, some don't and I can't access my Emails or raise any kind of information from the VM Website.

  • marko12uk1 CrazyWizo (@marko12uk1) reported

    @virginmedia @macavanagh Fix this or refund us money this isn’t a customer issue it’s all on you do fix or refund

  • MichaelBarracl5 Mike Barraclough (@MichaelBarracl5) reported

    Abysmal service from @virginmedia today. Barely any internet service for 12 hours yet they still expect us to pay for them not providing the service. Thieves.

  • AllTimeSiren97 Charley Maynard (@AllTimeSiren97) reported

    @virginmedia Our Internet has been crap for months (since it went up to the full £40/month), and now it's increased further, there are more issues?? Customer service say it's fine because the speeds are there but that doesn't consider the inconsistency in connection...

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @DowndetectorUK @virginmedia More Problems with outages across Wirral and Liverpool again. Constant faults since 7am. The service is unreliable and as a major company, why are you employing people that can't identify faults and fix them without subcontractors getting involved?

  • jayceecollins34 Jennifer Sansome (@jayceecollins34) reported

    @virginmedia Mines gone down

  • HopeleslyCurios Curiosity 🎃 (@HopeleslyCurios) reported

    @virginmedia I legit just got my WiFi set up with you yesterday and now there are isue ******** 😮‍💨

  • StiffUpperLip_ Steven (@StiffUpperLip_) reported

    @shutupzac96 @virginmedia VM fiber optic is down, O2 mobile Internet is just as bad, totally useless

  • ARItheBoy ARI the Boy (@ARItheBoy) reported

    The @virginmedia social media team is definitely trying to play this #VirginMediaOutage down. Absolutely zero information on the business website, and the consumer website has crashed. This is what happens when an ISP doesn’t fully tell us what’s going on. 😡

  • BKwNAFO Braňo DotNAFO 🇨🇿 🇸🇰 🇺🇦 🇬🇧 🇩🇪 (@BKwNAFO) reported

    @virginmedia is there any ETA for final fix? I need to plan my work for tomorrow and need reliable internet for that outages can happen but ETA for stable internet would help