Virgin Media Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
-
Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony kane
(@g1ng3_85) reported
@virginmedia any chance you can sort out your customer service as I've have a persistent issue and keep getting disconnected when I'm on hold.
-
Rachael Massey
(@Rachael_Lea1) reported
@virginmedia extremely unhappy with the service from VM - especially considering my account isn’t even active yet!!!
-
jane hopkins
(@hopkins_jane) reported
@jsan1972 @virginmedia Think I’m going mad. Everything blamed on covid. Bills gone sky high. Can’t even cancel. Can’t speak with anyone. Hours holding. Customer service worst ever.
-
Add your name
(@skynetprogramme) reported
@virginmedia Losing internet when working from home is bad enough. For it to happen days after finding out the price is going up is more than frustrating.
-
✨✨CLAIRE✨✨
(@claireishoop) reported
@virginmedia Not sorted as I can’t view my contract on your stupid website. Ever since you switched the website style, there are less options available and there is no ‘view contract’ option in the drop down section of ‘bills’! Or on the app! You make it very difficult. Surely this is illegal
-
sharon elsworth
(@ElsworthSharon) reported
@virginmedia if your thinking about joining virgin do your homework before because dealing with any problems you have is a nightmare. I have been charged for calls and I don’t have a phone,on their suggestion an engineer came,found a fault and I’m still trying to get money
-
Chalkz White
(@chalkzwhite01) reported
@virginmedia Looks like you have 1 less customer on the 13th than. You can sell your Internet for £32.50 per month, but choose not too. Greed, absolute greed
-
Lorraine Hurst
(@lorraine_hurst) reported
@virginmedia please respond to my complaint C-240122711 and amend my DD as I haven’t agreed for you to take £70, contract is £46, robbers!
-
Andrew Ellson
(@andrewellson) reported
@virginmedia Get your staff to stop hanging up on customers would be a start! Also, in my case, providing a router that didn't drop its signal several times a day would have been useful. But you refused even to do that while wanting to put my price up from £40 to £60 a month so it was bye bye
-
Adrian Cox
(@goldflag27) reported
@virginmedia Crap service, all this over three digits of a password I can't remember, God knows how my parents would get on with virgin phone calls, they are both 80 this year and have trouble remembering how to turn the tv on. Still my account is clear as you could take my money without p/w