Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/15/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jude2504 jude (@jude2504) reported

    @virginmedia It took 4 attempts to get connected on 150 in 15/06… whatsapp is the route you ask customers to take. Appreciate you cant fo anything.. but Virgin Media is living gown to it’s customer service reputation ‘Get the customers and it’s unlikely they’ll leave’ ethos @LutzSchueler

  • integritybereal What's going on (@integritybereal) reported

    @virginmedia Well now been told MAYBE tomorrow Monday 27th at 1pm and in to a 5th day with no broadband. This must be some mega outage problem. That’s no help for self employed and working from home. #workingfromhome #virginmediadown

  • iantaylor1969 Ian Taylor (@iantaylor1969) reported

    @virginmedia get some shops open in UK please so people can have proper customer service, son trying to upgrade first one cancelled second one parked, been a Virgin customer over 5 years, and getting treated very badly, poor experience.

  • _Real_Mr_P Real Mr P (@_Real_Mr_P) reported

    @virginmedia I don’t really want to spend 45mins plus on a phone call on hold when you should have a better way of reporting, other neighbours have reported the same issue to me

  • alison_cooze Alison cooze (@alison_cooze) reported

    @virginmedia Another Sunday and internet problems!! Why on my Day off 😭

  • JillColbert42 Jill Colbert (@JillColbert42) reported

    @virginmedia Finding it impossible to cancel a no longer needed engineer appointment with VM!

  • georgemoore George Moore (@georgemoore) reported

    @itsdavidhughes @virginmedia I’m dropping tv. Vf are offering full-fibre broadband, WiFi extenders, and 4G connection backup; 500GB for £43. Might move regardless but wanted to get some views on service quality first. EE and BT are also offering similar prices.

  • peps36 peps36 (@peps36) reported

    @virginmedia I don’t want the 360 at all it’s shocking doesn’t link to my tv the guide is poor can’t find anything you want to watch I’d rather take virgin out than have this system

  • PhilipFW06 Philip Williams (@PhilipFW06) reported

    @banksdave1983 @virginmedia @MartinSLewis They're a bag of ****. I managed to cancel, got a call the next day asking if I'd reconsider, said no and they hung up. Then on the cancellation day it was as if I'd never spoken to them before. Phone back and there's no evidence of a call. Will never ever go with them again.

  • georgemoore George Moore (@georgemoore) reported

    @itsdavidhughes @virginmedia Now that the TV service is redundant and there are lots of full fibre providers the options are wide open.