Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kay
(@kaytydaty) reported
@virginmedia When I phone VM the recording says exact postcode has BB issues but that link says there are none. But can’t test hub just now. That’s because it’s not working I assume. So what do I do? I have no WiFi even for mobile phone
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Gregor Clark 🏴
(@GregorJClark) reported
@virginmedia Please can you log a complaint. I would like to seek appropriate redress.
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Flint
(@DNAFlints) reported
@virginmedia I’m not starting from scratch to tell yet another employee or robot about my complaint. I’ll just wait for my emails to be replied
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Robert Leggett
(@derbyrob35) reported
@virginmedia What's up with this shite service
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Gregor Clark 🏴
(@GregorJClark) reported
@virginmedia I have no service at all in KA11 area. Weirdly your website says it’s a planned outage. If planned, why didn’t you tell anyone? I’m working from home but could have gone into the office if I’d had some advance warning. Not good at all.
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
not virgin media completely going down and THEN sending me a text half an hour later that they’re carrying out works in the area. Cheers mate 🥴
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Chris Painter
(@Retrocanary) reported
@virginmedia Yes, it says there’s no problem. Your customer service line says there is a problem, but no fix time and here you don’t seem to know about any outage. It’s a bit hopeless really.
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Sean McDougall
(@seanmcd07) reported
Hi @virginmedia, I asked you to get your Customer Relations team to call me regarding my complaint because I’ve already done far too much chasing of you pertaining to it. So I don’t appreciate a text asking me to call you to discuss it. I await your call. Can DM you the deets.
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Chris O'Neill
(@chris_oneill94) reported
@virginmedia How is the community going to help? I've had engineers, multiple. Calls, live chats and none of it had been sorted because it is the "cab" in the street and the wiring is old is the most recent reasoning.
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Karen Foster
(@uniquerockchic) reported
@virginmedia Yes it was all detailed then, but the problem continues and your company continue to make up different reasons for the drop out instead of being honest