Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dale
(@snout12) reported
@virginmedia geez 3 days now with broadband issues dropping in and out. status said will be ok today at 3:30 nope. still acting up. sick of rebooting retrying, power off power on 🤬. but let's pay more money 💰🤦
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Gary Wishart⚫⚪
(@G_WLG_Wishart) reported
@virginmedia If it doesn't work still I shall upload videos showing the sound difference. Maybe it's a server issue?
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Paul H B
(@PaulhB74) reported
@virginmedia Why have you cancelled my appointment for Sat on the basis my internet is fixed it's still broken and know I have to wait till Monday your customer service is appalling
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c
(@charlotteh2912) reported
@virginmedia None of this is working please can you arrange for an engineer to attend to fix this it's ridiculous
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⚠️Red Toothy Battering Ram⚠️
(@Officer_Remus) reported
@DatBunni @virginmedia I've had problems from day 1. The router drops out constantly and I've given up trying to use WiFi anywhere in the house. It's awful
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kim booth
(@kimbooth21) reported
@VirginMediaCorp @virginmedia @virginmedia I have never dealt with a company as frustrating, incompetent and ignorant as yours!! What is wrong with you all!?!?! I feel like ripping my own Effin hair out after a phone call to your customer service!!!!!! 🤯😡😤🤮🤡👽
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Ruth Asp
(@RuthAsp11) reported
@virginmedia Hi there! There is no sound at all and the picture quality is poor. Obviously we have tried all the resetting, switching on and off, checking all the cables etc etc, but no joy.
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kim booth
(@kimbooth21) reported
@virginmedia Not over Twitter no!! I am waiting on a callback from management in the next day or two (probably won't happen) It shouldn't have resorted to a callback! It is a SIMPLE thing to rectify, however, customer service can't seem to grasp it or able to sort it! Why????
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dave barlow
(@davebarlow4) reported
@virginmedia since the upgrade to TV360 I have had nothing but problems, If I want to watch anything on catch up I have to turn the box off at the wall and wait for a few minutes before turning it back on, only then will it allow me to watch only one programme,
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Graham Watson
(@GrahamWatsonUK) reported
@virginmedia for the past 2 weeks our broadband has dropped repeatedly, four or five times a day. The service status checker advises a fault and engineers are attempting to resolve, but it continues. Patience is wearing thin. Can you tell me who I can escalate this to please.