Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Polly James
(@PollyJames) reported
@JiffyRugby @virginmedia Good Luck Jiffy they are terrible! Left a bad taste in my mouth 🤮
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𝓡𝓾𝓰𝓰𝓵𝓮𝓼™️🃏
(@Ruggles24) reported
@virginmedia Wired. It has come back on after being down just over a day.
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Marc
(@Mysterybeatzuk) reported
@virginmedia Yes it sorted its self after about 24 hours, no help from VM though!
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Cat Abbott
(@caatstca) reported
@virginmedia No that error is just when I log in to run the test, when I put in the postcode it just shows there are no known issues in the area
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Schnipps
(@CitizenSchnipps) reported
@virginmedia Thanks for getting back to me. Ok, given that we've been without internet since Friday do your engineers know what the issue is? If they do, I guess they can give us an accurate resolution time, no? If they've been working on this since before Friday, I'd hope they can.
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David J. Wall
(@davidjwallmusic) reported
@virginmedia @virginmedia 4th engineer came Friday and still couldn’t fix the home phone issue. Said they would come back Monday but we’ve not had a text to say they are / aren’t coming. How can we check?
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Gunnerbegreat!
(@shaunsen67) reported
@virginmedia I was told by Xbox support I need to change the Mac filtering and port filtering snd to speak to yourselves. I need to speak to a live person on call or chat who can talk me through that. To me the MAC filtering isn’t a problem as it seems clear.
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James Jenkins
(@Jenks51991) reported
How long is this gonna take then @virginmedia ?!?! This happens a lot!!! Absolutely terrible!! Moving to @skytv when I move house
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Glenn King
(@Gkingo8) reported
@virginmedia Said I was willing to pay the extra month. They never mentioned time being too limited it just wasn't company policy! It was agreed that I would be kept on till the 25th of February so shouldn't have been disconnected in the 1st place!!
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richard riding
(@richridin) reported
@virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR