Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Di Milne
(@MilneDi) reported
@virginmedia In fact it’s gone off again. So he’s there is an issue.
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the hatter
(@hatter) reported
@Juggzy @virginmedia They can hopefully help you fix local WiFi issues as per their guarantee, but they first need to know if it's a line issue or if it's a local issue
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Margaret Doherty
(@teragramytrehod) reported
Hi @virginmedia I've had an email after we called you, saying we need to call you on the "given number" but the only number given is 0345 454 1111* for satisfaction (not technical support). What's the right number?
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Anthony Spellman
(@antspelly10) reported
@virginmedia charged £237 disconnection fee for moving to a house they could not provide service. to. Paid full whack for over 30 years at our old address to Virgin…thanks for your loyalty Ant !! #classy
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AccrusC
(@accrusc) reported
@virginmedia Wired, it's also the only device being used. Up until this week I have been seeing upload speeds of 25mbps+. I don't understand what the issue is, it is constantly below 1mbps now. It shows no issues on the website
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the hatter
(@hatter) reported
@Juggzy @virginmedia It's not helpful, you're right. But neither is asking them to fix something then complaining when they ask a question to try to help diagnose what to fix
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jchhcj
(@jchhcj47) reported
@virginmedia I have. Status is ok but my wi-fi is down. Icon on hub is flashing green intermittently
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Di Milne
(@MilneDi) reported
@virginmedia It’s come back on. It’s just that the message on your service status line sounds like it’s planned. Just saying we are working to make your service better. Not that we are working to fix an issue. So it sounded like it was planned.
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Tommy Fidler
(@tfid23) reported
@virginmedia Yes. I never knew I had a final bill to pay, so they will be sending this. I don’t know what the £10.97 will be for though. I paid by direct debit and informed I did not want to renew my contract well before it expired and it was turned off on the last day of my contract.
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Tooting1977
(@tooting1977) reported
@virginmedia Please don't sponsor Team GB! Your awful service may rub off on our national team! Crap communication, slow service, inability to solve problems etc..... Get your disgusting logo off Team GB!!!