Virgin Media Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
-
Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs M@Child Development@WCSA
(@ChildDevWcsa) reported
@virginmedia No they just said they had raised a complaint. We run a business from home, I am also a teacher who needs to work from home over the holidays and we have four children! We had a text yesterday confirming Fri then a text today saying it was moved to the 1st of Sept!
-
dinesh shah
(@dinesh65) reported
@virginmedia This rubbish, says no issues but there was maintenance work carried out! The virgin status is rubbish
-
Paula H 🏳️🌈
(@bluewithstars) reported
@Teacherglitter @virginmedia We constantly have issues with Virgin too.
-
BBX
(@billbbx) reported
@Defencebrief @virginmedia are a terrible company
-
Dman
(@dmanu99) reported
@virginmedia New customer and nothing but trouble. 3 hours trying to get through today between phone and chat and all I was told that if I want to leave need to pay full contract.
-
dinesh shah
(@dinesh65) reported
@virginmedia It's just gives service status and hangs up
-
SphereDataProtection
(@SphereDP) reported
@MissIG_Geek @virginmedia I was with them once upon a time, and queried this too. Legally they can only issue contracts to customers aged over 18. I asked why they couldn't delete this information once the contract was in place, and their eventual response was that they need it for Ombudsmen audit checks.
-
Mrs M@Child Development@WCSA
(@ChildDevWcsa) reported
@virginmedia I have spent over 6 hours on the phone to @virginmedia today alone..... Nobody can tell me anything. I have been passed from Pillar to post with each department telling me they can't help me. I have even had a supervisor and a manager hang up on me. Absolutely disgraceful
-
Dman
(@dmanu99) reported
@virginmedia Can never get through to support
-
Kiel Walker
(@Kiel_Walker) reported
@LilaConnectUK @virginmedia @OpenreachHelp Yep tried that they called me and provided me the details for another customer, great start. They sounded like they were paid solely on commission as they weren’t too bothered when I told them my address, just said it be installed August and that was it.