Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/05/2026 16:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jr_waites John Waites (@jr_waites) reported

    @virginmedia Ethernet cable doesn’t work either. Accordingly to the page you linked to there’s an issue in the area but doesn’t help my partner and I who are working from home?

  • Colin_Mad Colin Maddock (@Colin_Mad) reported

    @virginmedia This is really frustrating. I don’t have details to access my former account any more. You said you were going to send me a reset by post, but that never happened. Why do we have to go through security checks when you have the information you need?

  • MerghanVanWinks Merghan (@MerghanVanWinks) reported

    @virginmedia Is service down in Southside limerick? Rang for 20 mins but line got disconnected before getting to speak to anyone.

  • Ofcom Ofcom (@Ofcom) reported

    @TheBigOBowski @virginmedia Hi there, you can refer the matter to @CISASUK if the complaint remains unresolved after eight weeks, or a deadlock letter is issued which your provider can do at any point if they've reached their final decision.

  • CMAI68 JeanLoup (@CMAI68) reported

    @virginmedia hi there, I experienced loss of service last month and would like to discuss a discount on my bill. Can you please forward an email address or advise on best way to give all the details? Thanks in advance.

  • Abigail_Aurora_ Julieteneje_💫💋 (@Abigail_Aurora_) reported

    @Colin_Mad @virginmedia This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11

  • Artz24 Arthi K (@Artz24) reported

    @virginmedia : No service at BH1 postcode. And it has been pretty frequent!

  • cafi_epcc Catherine Inglis (@cafi_epcc) reported

    @virginmedia Meanwhile, we are suffering increasingly frequent network outages while working from home, and the teenager in the house is deeply unimpressed about the “crappy broadband”.

  • PaulCWilliams65 Paul Williams (@PaulCWilliams65) reported

    @virginmedia I have checked but no known issues. I will follow the instructions to reset. Thanks

  • lucyraws lucyraws (@lucyraws) reported from Castleford, England

    @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?