Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Haley
(@alouhaley) reported
@virginmedia you have block my VPN I can’t access my works sever I can’t get through to your phone line! I need urgent help!! @virginmedia
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just kim
(@kimberleyinc_) reported
@virginmedia Cancelled contract due to poor service, trying to return my equipment so as not to get charged but it's been a month and two sets of postage returns kits have failed to arrive. Website isn't working. The customer service staff are great but the poor service is infuriating.
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sl
(@ladfc101) reported
@virginmedia Trying to setup up a new virgin media account online but keep getting error "Oops, we've ran into a problem". Tried several time in the last hour but getting nowhere. Please can you help?
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NoobFT
(@NoobFT2) reported
@virginmedia You guys are absolute pests. Stop calling, we have broken up, there is plenty of fish in the sea you desperate ISP
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Steven McGinley
(@StevenMcGinley6) reported
@virginmedia Sorted now. Disappointing because I was happy with the actual TV and broadband service. Spent 3 hours dealing with Virgin via whatsapp and Phone 2 weeks ago to be promised a call back and my services sorted out last friday and total silence. Poor Customer service is why I've left
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Sophie Acheson
(@sophie_ach) reported
@virginmedia I placed an order to join Virgin Media on Friday. Haven’t received any order confirmation. Tried calling but it doesn’t register when I use my phone to select a numbered option, then I get cut off. Can you help please?
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Jo Lacey-Smith
(@JoLaceySmith1) reported
@virginmedia where can I get technical help please I can’t get into hub settings
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Michael James Guy
(@redwarrior67) reported
@virginmedia so I just phoned virgin media to ask for a DISCOUNT on my bill , turns out if I cancel sky sports it will be MORE MONEY pm ???? @virginmedia are a disgrace 🤬🤬🤬
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Teshiburu
(@Teshiburu) reported
@TrooliFibre @virginmedia @bt_uk Thats a shame, is there anyway i can help generate interest in this? seems strood is being ignored by everyone...
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Amy Grant
(@RgAmz) reported
@virginmedia Made 18.04.22 online - Disgusting resolution provided and told to contact customer services. I did and they couldn't help. I've since emailed twice to the email address I received with the original resolution and been ignored. Nobody seems to know what they're doing !at Virgin!