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Virgin Media

Virgin Media outages and service status in Truro, England

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  • Virgin Media generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • TRIMATINES
    Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thatluckygirl4
    nini ☆ (@thatluckygirl4) reported

    @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow

  • OldSkoolGeek71
    Pauly (@OldSkoolGeek71) reported

    Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

  • ldp17470
    LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported

    @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

  • AloysiusAsogwa
    ALOYSIUS UCHECHUKWU ASOGWA (@AloysiusAsogwa) reported

    @virginmedia Just a quick question, are you guys having issues. I have been trying to contact the support team for 3 days now to no avail. What is going on

  • jasoncainesmith
    Jason Caine Smith (@jasoncainesmith) reported

    @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

  • lynne_devlin
    Lynne Devlin (@lynne_devlin) reported

    @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

  • Andybedfordblue
    Andy Sexton (@Andybedfordblue) reported

    @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

  • SirazBhaii
    i aint know **** bout crypto (@SirazBhaii) reported

    @DenniGlaves @pokemondealsuk This is 100% the issue. Ive tested it. I recently switched WiFi providers from Virgin Media to Grain Connect which is 1 of the newer FTTP providers that have been rolling out true fibre across the UK. Now im getting this message everytime.

  • bigmanspice
    Big Spice (@bigmanspice) reported

    Virgin Media won’t let me cancel my contract in peace kmt

  • kyle_llooppyy
    kyle (@kyle_llooppyy) reported

    @virginmedia I can’t get through on the phone I need help!