Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Gawronski
(@andygwizz) reported
@virginmedia please can one of your utterly incompetent customer service agents contact me asap! It’s not like I haven’t spoken to you on or around bill date for the past 6 months and told you about my intentions to leave unless you sort out your random billing.
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andrew anthoney ⚫️⚪️
(@andytoon30) reported
@virginmedia I am on the ultimate oomph packed with the SIM card. My contract is due to expire in august but I would happily stay with virgin for everything but mollie. Your network is so poor. #m
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Linda B
(@LindaJB1921) reported
@WendtheWalker Customer service.. Virgin media.
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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ItsAdam
(@itsadamuk) reported
@virginmedia 1gbps with ONLY 52mbit upload is "Content creators – If you are a content creator, you’ll be paying extra attention to your #upload #speed." You realise you have the weakest upload speed ratio in the industry? and 52mbit is awful, France has 500 up and 500 down min.
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Robert Barrell
(@RobBarrell) reported
@virginmedia need some help please to reset my virgin go app password. Spoke to your customer services earlier who said they had changed it but still can't gain access. Paying for a service I can't use.
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Kevin Gillespie
(@kev_gillespie) reported
@virginmedia hey, I can't log into the app. New customer, but I never receive the confirmation email no matter how many times I request it.
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SpursYid
(@RonaldScrim72) reported
@virginmedia The complaint I made to them they were banging on door again last night after 9pm Last night
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JOHN TIZARD
(@JohnTizard) reported
@virginmedia A message suggesting 20 hours before you will allocate a technician is very abysmal service. I expect restoration of service this evening. Please confirm this.
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ScotBadger
(@scotbadger) reported
@banbloodsports @virginmedia They're just as bad as everyone else. All they care about is money. Nobody cares about the animals.