Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/22/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dinkybobs it's me mario (@dinkybobs) reported

    @virginmedia No not yet as it was late last night when I received the e-bill. Who do I raise a complaint to ?

  • taranoodle Noodle (@taranoodle) reported

    Oh, just screamed at a poor lady who unfortunately works for Virgin Media.

  • fidunboirr fidunboi (@fidunboirr) reported

    @NoblePracServer @virginmedia my internet is so slow

  • Jasmine13R Jasmine Reid (@Jasmine13R) reported

    @virginmedia The pavement was being dug up outside my property for new street lights and my internet cable was cut in half. For a week I was told “out for engineer all day today” every single day, twice a day. Then you contact me when I ask to be transferred to cancel my contract.

  • staffers Si Staffers (@staffers) reported

    @virginmedia I had a router replaced to try and fix speed and stability issues. 3 weeks later after a phone call where only outcome was turn it off and on again, i get an email saying a new router will be sent out! Still stuck with under half speed I am paying for :(

  • HPanzarino helene panzarino (@HPanzarino) reported

    @virginmedia Update for you. Exactly what I asked to have done on call with customer service & was told required an engineer, was possible via customer service according to the engineer.Train your staff & recognise that it is customer SERVICE. @WhichMoney

  • Sunbeam85x DavidCF1985 (@Sunbeam85x) reported

    @virginmedia We both just can’t seem to have signal, we have rebooted devices and checked the SIM cards but still nothing. We have just came back from Ireland so have you guys changed in past 5 months that might have affected our sims?

  • salman_ghani Salman Ghani (@salman_ghani) reported

    @virginmedia This is the disappointing thing, no one from your customer services team keen to even raise a complain or pass our call to their manager, we requested many times. This is not a good customer service at all. Promised install date was 2nd March, now pushed twice to 31 March.

  • Clara_Millar Claire Millar (@Clara_Millar) reported

    @virginmedia I am unable to contact them by phone as I have NO Signal!

  • nutterguy Nutterguy (@nutterguy) reported

    @virginmedia Having real problems with my new Virgin Media 1G install as the Hub 4 does not seem to be up to the job. If's failing to load admin pages and giving massive local latency. How do we get the Hub 5?