Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/03/2026 21:25

March 03: Problems at Virgin Media

Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    Great now your own site can’t even tell me what’s wrong @virginmedia seriously are you having a competition this week to see how crap a service you can provide?

  • nickden1707 Nick Stocker (@nickden1707) reported

    @virginmedia So going from giving a time estimate to no time estimate is progress. No it isn't it is worse customer care.

  • 1913_1938_197_ ObjectOrientedⒶ (@1913_1938_197_) reported

    @virginmedia Internet and TV down in E10

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    And for the 6th time in 3 days I have no internet! @virginmedia could you please fix your **** service!

  • ByGaurav Gaurav Malik (@ByGaurav) reported

    @virginmedia @CaitlinWat Hello@virginmedia is there an outage?

  • CaitlinWat Caitlin Watson (@CaitlinWat) reported

    @virginmedia Hi, I have but it says there's no issues on there. I've called twice today and they've said there's an outage that's being fixed. Haven't got any way to receive updates though?

  • its_uncle_lou Louis Bryant (@its_uncle_lou) reported

    @virginmedia He starts at 12.30 and I will hear from him in the afternoon to resolve the issue. Did he call? No

  • Lee_1973 Lee Walker (@Lee_1973) reported

    @virginmedia my wifi is down and it says an engineer is on the way and the fix will take until 3pm tomorrow...I work from home and need the wifi. How the hell is this speedy and efficient wifi?

  • nemusaii nemu✨ (@nemusaii) reported

    @virginmedia I see, maybe my ad block gets in the way. I'll keep that in mind for future reference but it was never an issue before Covid so that's weird. Thanks for your time

  • pompeyblustu pompey_blu-stu🐎👟🎮 (@pompeyblustu) reported

    @virginmedia how do I get an engineer appointment website is so unclear. Says you fix problems but nowhere is there a number to call.