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Virgin Media

Virgin Media outages and service status in Truro, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 14, 8:06 AM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Camborne.

Nearby cities with recent reports

Camborne

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • TRIMATINES
    Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!

  • AnthonyJames03
    Anthony James (@AnthonyJames03) reported

    @IanLythgoe4 @virginmedia Dude switch to Sky. I heard so much bad about them, but has been amazing ! Customer service is so much better than virgins was and I was with them 7years

  • vclark90_sm
    Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported

    @Benleo @virginmedia They are awful.

  • uraniumfroge
    v (@uraniumfroge) reported

    @virginmedia Every day it’s just “wait until tomorrow” with no real update, no installation date and no communication yet we’re being threatened with huge cancellation fees despite having no service at all. Can someone please actually take ownership of this situation?😡😡😡

  • IlPoofto
    The Emperor Poofius Maximus (@IlPoofto) reported

    @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

  • rsole1212
    Bob holness (@rsole1212) reported

    @Benleo @virginmedia Vodafone is very good for internet, we've got it. Never had a problem and if you've got a Vodafone phone you get discount I think.

  • skgreennz
    Sue Trickett/Green (@skgreennz) reported

    @virginmedia But your customer services have take 2 months and they lie

  • Jonny_M_UTG
    Jonny (@Jonny_M_UTG) reported

    @Benleo @virginmedia I've literally just left Virgin Media, to join Sky. That's how bad they are

  • DaveHughes182
    Dave Hughes (@DaveHughes182) reported

    @virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?