Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sukhi Saranna
(@SarannaSukhi) reported
@virginmedia There is an automated message not allowing me to get through to customer services. I am owed a £75 Amazon voucher and the person who referred me hasnt had his referral. I cannot speak to anyone and get it sorted.
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Maria Roberts
(@maria_m_roberts) reported
@virginmedia It was dreadful on Thursday. It’s been happening for several weeks but it was literally every few minutes on Thursday. I didn’t take a call on Friday so hopefully it has stopped. The staff weren’t helpful. They just hang up and don’t help to resolve the problem!
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Girish Kumar
(@girishkumars025) reported
@virginmedia Yes finally but the call was ended abruptly. I would like to cancel the contact and need assistance.
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Sean bucky
(@tranmere1234) reported
@virginmedia are you joking only been 8 days since I first complained and still waiting for a resolution
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Ro
(@lostthemapblog) reported
@virginmedia @CraigPendrill @CraigPendrill you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!
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Rich Fisher
(@BigRichFish) reported
@virginmedia Hi ZR. Yes please, the credit still isn't showing on my account. It's 4 weeks now since I spoke to customer services who said they'd organise this and that it'd take a couple of days.
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BB ( beth Lang)
(@BBdance1995) reported
@virginmedia My complaint is still ongoing. Was told I would be getting a call by 2PM last friday but it never happened disgracefully
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Ben Dawson
(@awesomedawson1_) reported
@virginmedia And they respond to me asking again if I still need help. I’ve complained to them numerous times about them doing this very thing to which they again don’t respond then the following day send the exact same message all over again
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donnyjoiner
(@wpsjoiner) reported
@virginmedia Said 03:30 last night now saying 12:00, can you tell me if the issue is at your end?
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clare howard
(@clarehoward20) reported
@virginmedia No one turned up, still having trouble trying to contact you??