Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/10/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • slylukehughes LukeHughes19 (@slylukehughes) reported

    Anyone else's virgin media down @virginmedia

  • thedogman_918 Chris Green (@thedogman_918) reported

    @RoryyT @virginmedia I've been with virgin a good few years now, never really had an issue with products or service, but these last few months are laughable.

  • platinumpete35 GRIZZLY VAPER REVIEWS (@platinumpete35) reported

    @virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues

  • macdonald1872 . (@macdonald1872) reported

    @thedogman_918 @virginmedia Strange man. When I was with virgin TV I used to get that all the time, couple pound here and there. Now I’m just virgin wifi and I’ve had no issues for a while

  • badgercyclist 𝔅𝔞𝔡𝔤𝔢𝔯 RPR 🔱 🄹🄰🄼🄴🅂 (@badgercyclist) reported

    @virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...

  • matt_hill2012 Matthew Hill (@matt_hill2012) reported

    @thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service

  • Trevgoat trev (@Trevgoat) reported

    Every Friday u **** the bed. I hate you @virginmedia

  • RoryyT Rory Thomson (@RoryyT) reported

    @thedogman_918 @virginmedia Always hear bad things about Virgin Media... I've gone with Vodafone, reasonably priced, get fast download speeds and never ever had an issue with them (touch wood)

  • platinumpete35 GRIZZLY VAPER REVIEWS (@platinumpete35) reported

    @virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.

  • daveulster Dave (@daveulster) reported

    @virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon 😞 terrible to pay that amount of money and no one to contact awful 😡