Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PAUL
(@paulscots) reported
@virginmedia I asked if this call is recorded, would make good listening, told me he’d put me through to customer relation team then came back and said their busy and was then able to sort the problem, asked to speak to them anyway and was told they would just cancel the contract so no point
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Salena
(@Salena_Barry) reported
Why @virginmedia is the worst. A THREAD. 🧵 If you already know and agree, like and retweet. If you don't know what sort of hell this company puts its customers through, keep reading...
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@powelaura
(@powelaura) reported
@virginmedia I've been on the phone, online and whatsapp for the last 3 and half hours being passed onto different depts as apparently no one can help, it's ridiculous!
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Salena
(@Salena_Barry) reported
.@Virginmedia tells me that everything has been done and I just need an installation team. I tell them, they have come. We go back and forth...and I am still on the line. At this point I just want them to cancel my contract and leave me alone...
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Síle Breslin
(@shebressie) reported
@JohnSimpsonBIM @virginmedia Problems in the G44 area too. Neighborhood chat group has confirmed issue for a number of homes…have missed two meetings today so far @virginmedia Any plans to resolve?
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Tranquil-life
(@lifetranquil1) reported
@O2 hi please could you help imtrying to get the new volt promo In conjunction with Virgin media yet no one seems to know about it I’ve call 202 & been to two shops & staff haven’t been trained and can’t help
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Brian Hewit
(@BrianHewit) reported
@virginmedia I contacted them and so found out that they are planning to do the connection on 10thNov . Despite the other connections already in our building they think they will need to run a new cable. It has taken two weeks to come to that conclusion and another couple of weeks to fix it .
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Mrs P 🥂
(@mrs_p_ta) reported
It's really difficult to have a full blown study day when @virginmedia is down and even when it's working the signal in my room is rubbish and no way of getting a wifi extender via the app.
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Jay
(@Jay53010286) reported
@virginmedia @TheTuxelator I can't sign in to my ntl email either !! 😠