Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Edmund Kelly
(@Gridstip) reported
@virginmedia Hi there rh I'm glad that my confirmation of the technical problem's appreciated I must say that's a conscientious little checklist you've typed for me I'm afraid it would simply be too much trouble to comply though As I've already stated, I am no longer really all that concerned
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Steve
(@Fireyginge) reported
@virginmedia Pony! Pony tv pony service! Your a mug! Service being cancelled! Typical check services in your area! You my friend are an absolute **** jockey!
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Tiffany
(@lazy__goth) reported
Hi @virginmedia is there a known broadband issue in BS5? It’s SO SLOW and has been all day, not getting any box errors on diagnostics
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tony emberton
(@tonyemberton) reported
15 mins on hold to be hung up on by @virginmedia shocking service
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mogsey
(@mogsey69) reported
Absolutely fuming @virginmedia had no internet since 22nd June have no phone line either and tv now not working properly already had a engineer out on the 1st couldn’t fix the problem rebooked for this morning and guess what no one has turned up
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Aparna Poduval
(@PoduvalAparna) reported
@virginmedia cost of my monthly broadband - £47.65, speed of 100mbps, been with VM for 7 years now. Pkg available for my loyalty- reduction of £7p.m Pkg for new customers only - starting from £24(108 mbps) to £36 (516mbps). Heard of customer retention?
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susan vinnicombe
(@mersthamsue) reported
@virginmedia why is the internet so bad this afternoon? What is happening?
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Max Porter
(@porter_max) reported
Avoid @virginmedia at all costs. Customer service line cuts out every time, after pointless security checks. Always “fixing” the lines but this somehow seems to make the service worse. £50 per month wifi in one room 🙃
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Simon Black 🇬🇧
(@SiBlack82) reported
@virginmedia upgraded to 1000MB broadband but can't connect to WiFi, any ideas please? Never had this issue with the old router...
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Michael Dodd
(@MichaelDodd011) reported
Dear Virgin Media, Do you care about problems caused to your customers by @virginmedia??? Virgin media is causing me a big problem but is not doing anything to help. What does it require to get Virgin Media to give paying customers a call they promise ??? 07944 952835