Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 01/17/2026 17:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HankinsonAdam hank230882 (@HankinsonAdam) reported

    @O2 shocking mobile data signal I should never have come back the only reason I’m with you is @virginmedia I should have stayed with virgin mobile

  • MMmm45228284 MMmm (@MMmm45228284) reported

    @virginmedia Judging by the amount of complaints from your customers about your appalling service you should be embarrassed. It would be interesting to compare your maintenance and repair budgets to the billions £ profits your shareholders receive.

  • Hatshots_ Hatshots (@Hatshots_) reported

    @virginmedia I highly not recommend this service as inorder internet around 4 months ago guess what still not got it and I'm paying for 1gig internet to not get everything time I moved her house waste of time. Everyone stay away from these people

  • MicaMica100 Tash (@MicaMica100) reported

    @virginmedia No it’s not in spam and has not been sent. After hours on the phone today you claim to not have my email address even though it’s the same as the one you sent initial contracts too when we took up your service initially. No ECN has been sent not been attempted to have been sent

  • mimipele john currie (@mimipele) reported

    @virginmedia now been waiting for an hour to discuss issue. This is not good enough can you get someone to call me via DM

  • cplfc Chrissie Price (@cplfc) reported

    @virginmedia who can I contact about network issues.

  • mimipele john currie (@mimipele) reported

    @virginmedia . Our engineers are aware of the issue and are working to get your services restored as quickly as we can. This a known issue and our engineers are working hard to get this fixed. You might find that your Virgin Fibre, Voice and Virgin TV services are intermittent,

  • GaynorAtkinson2 Gaynor Atkinson (@GaynorAtkinson2) reported

    @virginmedia No, you were late providing my kit, the kit would not work with the internal and external side of the install… the internal you should have know as you also provided your service to this address….

  • Chip8880 Chip Dee (@Chip8880) reported

    @virginmedia as requested by you yesterday, I've forwarded pictures of the damage your engineers have cause d to my mums garden as well as details of the terrible customer service we have received from October until now. No reply or acknowledgement from you!!

  • DanielKennett77 Dan (@DanielKennett77) reported

    So another day another fault with @virginmedia. You want to charge me ££’s a month and you cannot provide me a decent service. You are a shambles.