Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (58%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (11%)

4. 

   TV (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

City	Problem Type	Report Time
Truro	Total Blackout	one month ago
Newquay	TV	5 months ago
Newquay	Internet	7 months ago
Truro	Internet	11 months ago
Penryn	Internet	one year ago
Helston	Total Blackout	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• grannyluvsdub (@grannyluvsdub) reported 26 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 56 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Ed Pearson (@edwardpearson) reported 4 minutes ago

  @SurgicalCoder @virginmedia I’ve spent over an hour and all I want to do is login, change the default password, connect to the internet and switch it to modem mode… so I can use a half decent modem. Should have known when the password was displayed in clear text not to have high hopes!

• potsogirl (@potsopotsogirl) reported 5 minutes ago

  @virginmedia No, I never got to speak to anyone.

• Robert Sheppard (@rob_shepp) reported 6 minutes ago

  @virginmedia how long is reasonable to wait for an answer to a complaint?

• Victoria Brazier (@BrazierVictoria) reported 7 minutes ago

  @virginmedia It seems impossible to get in touch with you about my account. You ask us not to phone unless it’s an emergency but the chat back function takes hours to get a response. Can I email you?

• Craig (@Craig12118981) reported 8 minutes ago

  @virginmedia Well spent 12 hours on hold on the online cht not one person spoke to me. 3 hours on the phone today not one person 4 hours and counting on the online chat. What a truly awful dispicable company. I have now contact ofcom and the ombudsman. I am shocked how crap your service is

• Daniel Cheng (@DCGuitarTuition) reported 10 minutes ago

  Not the best impression to make for a prospective new online learner when your internet goes down! Screw you Virgin Media 👎 (Thankfully for the short time we were online they were impressed enough to book another lesson)

• Leigh Ward (@leighhward) reported 10 minutes ago

  @btsport why is Sport Extra not working on @virginmedia ??

• HME (@Heldl_) reported 14 minutes ago

  And @virginmedia before you ask me to check the service page for local outages, I am constantly doing that!

• Jason H 🍥 (@JasonTweets1980) reported 18 minutes ago

  Currently been waiting 52 mins to get through to @virginmedia because their broadband has reverted back to dial up speed for the last month. Terrible company, complete bandits

• Alex (@Prebsy) reported 20 minutes ago

  @virginmedia Will I get a resolution / quicker access to an engineer or will it be more of the same ie our hands are tied?