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Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ralphyallen
    Ralph Allen (@ralphyallen) reported

    @virginmedia Internet down, Landline Phone down, Customer Service Number Engaged??????

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

  • ManyStylez
    Paul Crump (@ManyStylez) reported

    @virginmedia what’s happening with your service for area reference 26? I have no internet 😭

  • whufent
    Liam⚒ (@whufent) reported

    @SkyHelpTeam Nah rather not waste my time again. Like I said, never gets sorted so I’ll head over to Virgin media and get my contract cancelled with yous

  • MartinSenyszak
    Martin Senyszak (@MartinSenyszak) reported

    @virginmedia Nothing listed- and it’s been on and off. Really awful.

  • Michael_Hartt
    Michael Hartt (@Michael_Hartt) reported

    New year, same broadband service failures from @virginmedia. Outage in #westhampstead #NW6 yet status says all is fine. As per usual.

  • Ivwharris96
    Isaac Harris (@Ivwharris96) reported

    @VirginMedia_One @ciarathedoc @Love1solidarity the link for the full video of this on the virgin media player seems to be broken, any chance of this being fixed?

  • amyjanesm
    Amy Smith (@amyjanesm) reported

    @virginmedia your customer service number isn’t working. How do I speak to someone? My bill is more than it should be and my login isn’t being recognised.

  • bobrehill
    Bob Rehill (@bobrehill) reported

    @virginmedia is there an issue in the GU16 area?

  • ManyStylez
    Paul Crump (@ManyStylez) reported

    @virginmedia What’s happening to your service is area reference 26? I have no internet 😭