Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Smit
(@SmitlingRob) reported
@virginmedia several weeks of slow internet speeds now. Upload speeds after 9am are throttled below 1mb so I can’t make calls or communicate with work colleagues. Half an hour on hold this morning before being cut off.
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kylacastle
(@kylacastle1) reported
@virginmedia still no reply to my complaint C-1501212178!! Disappointed!! Also no announcements about helping with internet speeds while home schooling and WFH is essential!! Loyal customers get overlooked time and again.
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ScaleBox
(@ScaleBoxApp) reported
@virginmedia Please fix the issue in CB4 ASAP, struggling here with no #internet
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Jon Chandler
(@juancheeko) reported
@virginmedia Not working/working. I cannot report the issue when it happens as the customer service is so poor. I’ve tried everything and yet my bill has gone up. I will soon be moving to a new supplier if it can’t be fixed.
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Josh Bond
(@Josh_Bond27) reported
@virginmedia what’s the estimate installation times at the moment for a new customer
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Justin Emanuel Boreland
(@JustinBoreland) reported
@virginmedia What bit are you doing? The service is disgraceful
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Charlene Hayes
(@MscharleneH) reported
@virginmedia Shockingly inefficient customer services. It’s a con!!!
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Court/ZervR
(@ImZervR) reported
@Stallzy @virginmedia Yeah mate was fine until they did some work recently on the local station and its been **** since and the people you speak to on the phone are ******* brandead
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Alessandro M
(@AllyMaker) reported
Hi @virginmedia are you currently phoning people in the Kent area and asking what colour their router light is showing, & saying there are connection issues in the area, or was I right to think that the call I just received sounded like a scam?
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COACH With NO Name
(@no_coach) reported
@virginmedia This is a joke of a service. Deadline passed so they set another one. Then another. Then gave me 2 fault codes for one issue with different estimated resolution dates!!