Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Brown
(@Jonnybravo20) reported
@virginmedia how do I order a replacement remote when your links are broken on your site? I've tried chat on your site etc but no-one is responding? been trying for days now
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Megan♡
(@MeganDenton_) reported
@virginmedia we’ve just moved into our house and connected the box but the internet won’t come on, can you please help?
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Anatol Orient
(@AnatolOrient) reported
@virginmedia I think it’s recent. After all your problems with all of 4’s HD last week I assume it’s at their end again.
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Chris Lilley
(@maccsiccar) reported
@virginmedia Absolutely disgusting service. @gigaclear - hurry up and get to Upper Lambourn. Am dealing with clowns now.
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Ben Green
(@BEN_GR33N) reported
@virginmedia No chance, your issue I’m not chasing you about. Would rather cancel the direct debit and see you in court.
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Anna Calvert
(@annamaryjanec) reported
@virginmedia @YodelOnline first day of being a Virgin Media customer and waited in all day for my equipment to be delivered, no updates and no equipment - will it ever arrive? I’ve been waiting for my two hour delivery slot from yodel, does this run until 11.59pm?
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Coolnafearagh
(@coolnafearagh) reported
@virginmedia Can someone please call and fix my channels
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Chris Lilley
(@maccsiccar) reported
@virginmedia I’m going to Ofcom. You’ve already broken a load of their rules. Absolute rubbish.
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Roan ❄️
(@proroan) reported
Another day, another @virginmedia blackout. No TV, no internet.
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Sehrish khan
(@Sehrish71444939) reported
@virginmedia and after that I called back again to see if another representative can help me but then I came across a gentleman who was rude enough to say to agree the fact that the colleague was saying rubbish initially and