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Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VirgenmediaCS
    Vegan_Mercia Customer Services (@VirgenmediaCS) reported

    Betty is out taking a dump so out call centre is down to three people Bare with us Take the SIM card out and blow it. #virginmedia #nofucksgiven

  • depp_chelsea
    Chelsea🏴‍☠️ (@depp_chelsea) reported

    @virginmedia Hello sorry aint good enough it's everytime the bill is paid ontime every month yet the amount of issues is unreal use are really starting to let the customers down

  • ZStanislaw
    Zoe Stanislaw (@ZStanislaw) reported

    @virginmedia very poor customer service and mis sold me a Contract

  • mb20nut
    Jenny (@mb20nut) reported

    @virginmedia It is and no, the Wi-Fi name never comes up at all.

  • abdullahm3211
    Abdullah (@abdullahm3211) reported

    @virginmedia Nope no update sure this happened last time too? Well at least I have evidence this time. When I cancel don’t tell me you need your equipment back because I did try.

  • jimboy2
    james (@jimboy2) reported

    @virginmedia And that’s the problem. I’ve tried talking to people and no one is able/willing to help. Such a simple matter and no one can be bothered

  • elcrutchboi
    el crip man 🇻🇮 (@elcrutchboi) reported

    @MENnewsdesk Virgin Media better not be, as if my internet hasn’t been **** enough for the past like month

  • LColeGM
    Linda Cole (@LColeGM) reported

    @virginmedia Yes. But no communication regarding issue & solution. This is her first home & nobody seems to want to help.

  • emmet_cregan
    emmet cregan (@emmet_cregan) reported

    @virginmedia Hi, sorry should have replied earlier, finally got it issue resolved, the rep needs pay rise for the great help!

  • CEdvardz
    The Edvardz (@CEdvardz) reported

    @virginmedia They can’t help hence why I’m supposed to be getting a call back. Apparently no one can arrange a call back. They promise but it never happens.