Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/13/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shintomac Steven Hodges (@shintomac) reported

    On Monday I spoke to a VirginMedia representative who assured me they would continue legacy landline service for a further 14 days so as to allow time for an engineer to attend & connect my landline phones. This did not happen and I am totally without landline service. Not happy.

  • BurningFireM4N Khan de Sartan (@BurningFireM4N) reported

    @virginmedia Yeah. Doesn't help much as it's been down all morning and need it to function for work

  • RobertMHill Robert Hill🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇬🇷🇺🇦 (@RobertMHill) reported

    @virginmedia As expected, absolutely no response to my problem on the forum despite what you promised..

  • YouMeHimHer_ Kiki (@YouMeHimHer_) reported

    @virginmedia 4 and. Half hours and no help has been given to me

  • Cpt_Slacky Andrew Beck (@Cpt_Slacky) reported

    @virginmedia Still not working I'm afraid

  • Ebike_holidays National Forest E-Bike Holidays (@Ebike_holidays) reported

    @virginmedia Well I've now followed it from my phone and again nothing, despite accepting cookies. This is going about as well as the telephone support.

  • clare_gunn Clare Gunn (@clare_gunn) reported

    @virginmedia Hi there can you help with broadband issues? We’re trying to work from home. Whole streets virgin media is down and contact center can’t send an engineer out until 6th December.

  • exasperatedhr Helen Rowlands (@exasperatedhr) reported

    @virginmedia What's happened to the West Wales mobile signal? Nothing......, but your service checker says there's no problem.

  • maranello48 Todd Crooks (@maranello48) reported

    @virginmedia Yes. Of course. Thats how I had techs out like I first stated. Anything you can do other than try and upsell when you're not even providing the current level of service?

  • gottzi1 WHUFC ⚒️ (@gottzi1) reported

    @virginmedia It shows no errors.