Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/07/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andygwizz Andrew Gawronski (@andygwizz) reported

    @virginmedia please can one of your utterly incompetent customer service agents contact me asap! It’s not like I haven’t spoken to you on or around bill date for the past 6 months and told you about my intentions to leave unless you sort out your random billing.

  • andytoon30 andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @virginmedia I am on the ultimate oomph packed with the SIM card. My contract is due to expire in august but I would happily stay with virgin for everything but mollie. Your network is so poor. #m

  • LindaJB1921 Linda B (@LindaJB1921) reported

    @WendtheWalker Customer service.. Virgin media.

  • nickybootyy Nicky Booty (@nickybootyy) reported from Reading, England

    @virginmedia when will the problems in rg1 be resolved?

  • itsadamuk ItsAdam (@itsadamuk) reported

    @virginmedia 1gbps with ONLY 52mbit upload is "Content creators – If you are a content creator, you’ll be paying extra attention to your #upload #speed." You realise you have the weakest upload speed ratio in the industry? and 52mbit is awful, France has 500 up and 500 down min.

  • RobBarrell Robert Barrell (@RobBarrell) reported

    @virginmedia need some help please to reset my virgin go app password. Spoke to your customer services earlier who said they had changed it but still can't gain access. Paying for a service I can't use.

  • kev_gillespie Kevin Gillespie (@kev_gillespie) reported

    @virginmedia hey, I can't log into the app. New customer, but I never receive the confirmation email no matter how many times I request it.

  • RonaldScrim72 SpursYid (@RonaldScrim72) reported

    @virginmedia The complaint I made to them they were banging on door again last night after 9pm Last night

  • JohnTizard JOHN TIZARD (@JohnTizard) reported

    @virginmedia A message suggesting 20 hours before you will allocate a technician is very abysmal service. I expect restoration of service this evening. Please confirm this.

  • scotbadger ScotBadger (@scotbadger) reported

    @banbloodsports @virginmedia They're just as bad as everyone else. All they care about is money. Nobody cares about the animals.