Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M Gordon
(@AarchSstanton) reported
@virginmedia Yes. The service has been terrible for weeks now with no indication of what is causing the problem, when it will be resolved or how we will be compensated. The broadband has been intermittent ranging from the ability to run 1 device at slow speeds to unable to run anything
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Sam Purdy
(@SamPurdy5) reported
@virginmedia Is there a problem with virgin wifi in the preston area as mine keeps coming on but cutting out after about 10 minutes?
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Colin McLennan
(@luckycol71) reported
@virginmedia Why do I have to post on a forum and hope that someone can solve it there. Am I not paying Virgin for customer service? Is it not possible for a live human being to call me to discuss? Months I’ve been trying to sort this and Virgin have been useless.
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𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑
(@Queen_Of_Tea_87) reported
@SkyHelpTeam Third service disruption in as many days. Failure to acknowledge there's a problem, making your customers feel like idiots who don't know how to connect a router up. I'm done with sky. I'm going to @virginmedia and you can sod any early exit fees
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Liam Huxley
(@lyhuxley) reported
@virginmedia I have been trying for two weeks to get through to someone to deal with a cabling issue. Absolutely useless response. Many hours on phone, promised senior engineer callback never happened. I am losing my service as cable is via next door which is being demolished.
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Mr Wright
(@Topgearskin) reported
@virginmedia Kept stalling for 3 days trying to get me to keep there service, then suggested that removing the full TV package and phone only reduced my bill by £33. Cancelled the whole service as a result
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tim green
(@timgreen64) reported
@virginmedia how will that help me to actually fix my problem?
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@virginmedia I’m trying to connect to my own and it won’t! They’re the worst piece of equipment you e ever supplied. The previous one was better!
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Joshua Dadswell
(@Jdads1) reported
Many sins in @virginmedia ridiculous password requirements but by far the worst offender is the MAXIMUM character limit, absolutely insane if you ask me.
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Stephen Edwards
(@SJE1981) reported
@virginmedia The hub seems to working again now. But I don't know what was stopping it from working. It's got Clearance around it. So nothing should affect the signal