Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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christoph_ke
(@christoph_ke) reported
@virginmedia @GwIadysStreet I just checked, it doesn't. It still shows as estimated time of work end as 6pm, also can confirm that the internet is still down.
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Vik
(@vikasnottm) reported
@virginmedia @MCNEATofficial It's time to ditch this company.. wifi issues for more than a year.. they don't care about existing customer, I'm going to be glad when my contract is up. Time for @SkyUK instead.
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John Hanna
(@JohnHan93549106) reported
@virginmedia broadband has not been working for the last 2 hours. When I enter eircode into check my service it is saying it’s invalid
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Richard Dickson
(@Richard51037009) reported
@Martin70R @virginmedia Neither are the customer services team.
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Soupy twist
(@RealSoupyTwist) reported
@virginmedia Why do you treat existing customers with such disdain? Sky and bt will always match any advertised offer.
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Steve Hayes 🇺🇦💙💛
(@GreenSteveHayes) reported
Cannot understand why @virginmedia take so long fixing issues after upgrade to n/w that was estimated 3pm finish today. up and down like a yo-yo. More down the up. please sort it! Wasn't broke and had been working perfectly previously.
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mrspecks
(@mrspecks) reported
@virginmedia Yes it has, it says will be fixed by 29/8/22 by 1600 hours. Working from home this is far from an ideal situation. Not getting at you personally just the poor service from Virgin. Thank you for replying.
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Lee Ashton
(@leeashton27) reported
@virginmedia It has been done. Though I’m not happy about the installation and how it was handled from the moment engineer arrived. He knows I was unhappy. Advised he had spoken to his manager and I would get a call on same day by 3.30pm. That didn’t happen so I called customer service. 1/2
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Vicky
(@vickydyer25) reported
@virginmedia why is it so hard to speak to someone at virgin!! Problem with my TV and all you can do is direct to a crappy link that is no help at all - complete waste of time!!
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Mick Harkin
(@MickHarkin11) reported
@RealSoupyTwist @virginmedia Sky won't always offer new customer price if you had discounts previously all offers are subject to crieria