Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie Brown
(@GeorgieSophieB) reported
@virginmedia hello, I need to speak to someone today please. I just spent 1 hour and 23 minutes on hold and then the call ended. I want to cancel my virgin media subscription ASAP.
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DonnaM
(@KD0NNA) reported
@virginmedia No I gave up. However today has been the first day since Boxing Day that I have not experienced any problems.
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kirsty giles
(@londonkiwichick) reported
@virginmedia Hello virgin media team. I’ve gave notice to end my contract as your services aren’t available at my new home. Our contract was up.I gave 30days notice & the date we moved out. You’re still billing me. I can’t get through on the phone or webchat. How do I fix this?
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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Mandy Jane Griffies
(@GriffiesMandy) reported
@virginmedia Rather not wait! I have held for three times on the number you have just given me for over an hour to be told they can’t help and they will raise a ticket. Then text the robot text number you gave me about 10 times a day. How do I escalate this. Has my data been compromised,
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Block 305
(@scousehawkeye) reported
@virginmedia Yes and I was told it would be checked and never heard a thing back. I have had to purchase 2 WiFi boosters at £35 so the signal reaches my kids rooms. I live in a normal 3 bedroom house and the signal is appalling yet you’re putting my bill up??
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Sharpy
(@Sharpy_G) reported
@virginmedia think the best way to support me during a pandemic is to put my bill UP ?!?! Stinks. Think it might be bye bye time for #virginmedia #RipOffBritain
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Richard Jubb
(@Jubb_Boy) reported
@virginmedia Well. Restarting my company is a bit of an inconvenience indeed - but it's always the remuneration of effort to look forward to. Three months of, "Not being a Virgin Media Customer" has involved quite a lot more effort and stress than you'd really think!
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Dave Kitson
(@davidpkitson) reported
@virginmedia I’m sorry, but you people are the worst. My partner has been on your online chat since 0840 this morning and whilst we respond immediately you guys take 10/15 mins to reply. We’ve taken serial numbers, checked cables and now we’ve been told you need a 15min tea break