Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard McRichard
(@RichieMcRichard) reported
@virginmedia I have reset my box. I went online and see I've had a WiFi boost, I can only imagine this has caused the problem.
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EJ
(@eddiejoe129) reported
@virginmedia I have and it says no known issues.....
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Amanda Dunn
(@addverbaan) reported
@virginmedia Do you realise how triggering it can be to be quizzed on reasons for moving home, by your call agents, in order to cancel my account? Do you really need to know the ins and out of my life in this way? Do NOT feel comfortable having to divulge this level of info!
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Martin Norden
(@MartinNorden2) reported
Now been on the phone waiting for 24 minutes, so far that is an hour waiting for someone @virginmedia to answer a phone to help us close our account. Disgraceful.
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Tom Burke
(@TomBurkeJnr) reported
@virginmedia ‘Intermittent signal issue’. That does not explain the issue. It might be intermittent but makes conference calls and streaming impossible. The fault ref is F009181241, please look it up and let me know what the fault is.
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𝙺𝚒𝚎𝚛𝚘𝚗
(@Kiweddd) reported
@samc83 @Joseph30414778 @DisneyPlusUK As far as I’m aware, Bohemian Rhapsody is currently on NOW TV so it won’t be on Disney+ for a while. As for The Greatest Showman, it’s currently on Virgin Media’s GO service so likely won’t be on D+ for a while either.
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Rach💚
(@_rachf02x) reported
from
East Kilbride, Scotland
Virgin media are 1000% the worst providers on planet earth
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Customer Service
(@vmbusinesshelp) reported
@liam_cook18 @virginmedia Hi Liam, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Laura Moon
(@MoonstarDesign) reported
@virginmedia can I speak to someone that isn’t an autobot who doesn’t understand my query is down to your error!
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Richard Ward 🌈
(@Richard_Ward_1) reported
@virginmedia It says no known issues