1. Home
  2. Companies
  3. Virgin Media
  4. Truro
Virgin Media

Virgin Media outages and service status in Truro, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Camborne.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • TRIMATINES
    Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TinoElduderino
    Tino 🐧🌋 (@TinoElduderino) reported

    @JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.

  • paulmc_96
    Paul McKigen (@paulmc_96) reported

    @virginmedia why is it every week the service goes down. Becoming a joke

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    So the great @virginmedia debacle continues. Replacement box shows up but doesn't work. Told someone will call me tomorrow or today after reviewing my account... no one has. Then told a call booked in for saturday but I am still without a functioning tv package I am paying for.

  • OtisRedn
    bruce (@OtisRedn) reported

    @JamieGBarry @virginmedia Haha from the pot to the fire it seems ! Watch it bills with eagle eyes . Up an up they go , then when u leave they won’t let go. Just **** it off an get internet only ! Tv is **** anyhow

  • sarahlustne
    Sarah (@sarahlustne) reported

    @PeteUK7 @virginmedia I can never comprehend how companies continually **** up with bereavements, they must be notified of so many each day. BT for us were absurd when my MIL died, we finally spoke to a human who wrote the bill off because they were appalled. Sorry for your loss 🩷

  • itstrisha_innit
    F’real (@itstrisha_innit) reported

    @JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.

  • clwi456
    CrazyCatLady (@clwi456) reported

    @Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.

  • RyanHerd14
    Ryan Herd (@RyanHerd14) reported

    @JamieGBarry @virginmedia It’s ridiculous, and a predatory business practice. Raise the out of contract price by 2-3x and, if one customer doesn’t noticed but 2 cancel, they’ve still increased revenue and reduced overheads and admin.

  • DanielCasey7
    Daniel Casey (@DanielCasey7) reported

    @virginmedia @JamieGBarry @virginmedia just offer a fair contract for everybody regardless of if new or existing customer.

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    @virginmedia @TamieOfficial Useless service. No phone, tv or internet. Been down since midnight. Got a text saying it’s fixed! It ain’t! Been told it’ll be fixed by 4pm. What day?!😡