Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (22%)

3. 

   Total Blackout (10%)

4. 

   TV (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• grannyluvsdub (@grannyluvsdub) reported 31 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 53 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• phoebe 🕷 (@Mistyff999) reported 3 minutes ago

  @AinsleyWx @virginmedia My problem is minor compared to yours! But when they contact me to tell me my bill is going up, but I haven't been a customer for 2 months so cannot contact through normal channels to complain, it's really annoying. If I don't pursue it they'll keep making the same errors.

• Jake👻 (@jakedelgiudice3) reported 7 minutes ago

  I’ve never dealt with anything as shitty (customer service wise) than @virginmedia

• _hayzey_ (@_hayzey_) reported 7 minutes ago

  @TomoTheTechie @jukeyz buy a nighthawk and in settings there is an option to change it to a dynamic ip then meaning the ip changes constant and also a option to enable a vpn on the router itself im on virginmedia myself and since doing that i have not had any issues with being booted offline

• Megan Watkins (@MeganWatkins6) reported 14 minutes ago

  @virginmedia deeply unhappy at your £4.50 price hike on my package. Already paying over the odds. At a time like this too. Will be looking into leaving so that's another customer lost.

• Aye and Susan (@Ayegardening) reported 15 minutes ago

  @virginmedia We specifically asked customer services for two virgin sockets to be checked and for a reconnect to one of the sockets. The engineer Sam turned up and admitted he was inexperienced with this and hadn’t been allocated enough time. We are homeschooling 4 of our 5 children.

• Jo/Sup Fam (@SupFamPuddi) reported 16 minutes ago

  @kumaran_rajesh @virginmedia As I advised another person earlier: if you're running wireless on the hub(in router mode), swap it to modem mode and use a third party router. Assuming speed/connectivity is good when hardwired, usually this solves the trashy WIFI issues.

• 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported 18 minutes ago from London, England

  @virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.

• Louise Liebenberg (@ledt_liebenberg) reported 18 minutes ago

  And when you call customer services, nobody replies; there is only an automated message before you’re cut off. This is so frustrating. I switched to #virginmedia on the recommendation of a friend who is a long-standing customer of yours, but in all honesty I wish I hadn’t.

• Jo/Sup Fam (@SupFamPuddi) reported 20 minutes ago

  @kumaran_rajesh @virginmedia If the connection is bad in general, my advice of modem mode won't matter. That's when you need to dive further. TBB graphs, check power levels/post and pre RS errors, etc.

• Jade Donovan (@JadeDonovan1) reported 22 minutes ago

  @virginmedia why is it my broadband is going up but my bf and mothers that are in the same area reference aren’t?? Brilliant for a single mum who’s monthly bill is already more then theirs. Not like I can cancel my account like you suggested because I’m homeschooling #nothappy