Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Bearded Hound
(@BeardedHound) reported
@JimSterling @virginmedia Virgin are total pish. Not had 1 problem at all since going with sky. Virgin I was on the phone to them every other day.
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Scott Broker
(@Broker123) reported
@virginmedia are you going to fix the problem with the broadband in the NG16 area, I have been without internet since 1pm today. Couldn’t do any work for my job at all.
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p d
(@PETERDFF) reported
@virginmedia Once again bank holiday weekend and no service .
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TheVHT
(@the_VHT) reported
@Joolscarson My husband rang virginmedia to cancel our tele today and chatted to the women for ages about it. She was saying how worried she is!!!!
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chs786
(@Sabirchoudhry) reported
@virginmedia Also, when I renewed I was told we would get a new router but this has never happened. This router is dated and old. Offering high speeds with a useless router is a scam because you will never be able to fulfill those speeds you advertise with these useless routers.
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❥ Ellese
(@nasherxxx) reported
@virginmedia Hello, I have plugged the new hub etc in. But it’s still not connecting to the internet etc. can you help please?
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Helen Bailey
(@helenbaileyuk) reported
@virginmedia This just tells me if there's 4G or 5G in the area, not if there are any problems. Am I missing where to check network problems?
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amandafscott
(@amandafscott1) reported
@virginmedia Page where u log to claim for loss if service
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Iris Ushiromiya
(@IrisUshiromiya) reported
@BlakeAgnstMachn @JimSterling @virginmedia Fortunately those aren't an issue in the UK, at least ostensibly, because they're basically all using the same lines that BT put in ages ago, so... Actually, I guess that might not be the case for fiber, dunno.