Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin (@Tamsininnit) reported from Crantock, England@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events (@cornisheventing) reported from Redruth, England@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nice **** bestie 🥺 (@LeoSteelYoMan) reported@virginmedia Omg in so sorry I was having problems but I was trying to joke I wasn't trying to actually be mean about it 😭😭 things are okay now thank you 😭😭
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Rachel Hale (@RachelHale3) reported@virginmedia I’ve been a customer of both Media and Mobile for years and this is very disappointing
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Ivica Milosavljevic (@m_ivica) reported@virginmedia Navigating through useless and overcomplicated VM phone support, is an absolute nightmare; I am not doing it anymore. And please do not point me to VMs worthless online contact us page. To find complaints web form online, the one that works, is mission impossible.
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Christel Dewar (@Christel303) reportedMy elderly in laws have had a cable cut by workmen outside their home.They have no internet or phone. @virginmedia completely disinterested & can only send an engineer on Tues if they pay £9.99.They rely heavily on wifi & landline due to medical needs. @virginmedia please help!
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5tuger5 (@stu_1872) reported@virginmedia what’s happening with Sky Sports - interference is shocking, tried phoning your support to be told to take it up with Sky
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Christina Balmer (@Chr1ssieB) reported@virginmedia just the worst customer service experience! Nearly 5 hours on endless, useless chat. #customerservice #shite
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Rachel Hale (@RachelHale3) reportedSo @virginmedia you open a mobile account fraudulently in my name with my bank details, send me a letter apologising for doing that and then this morning I receive a letter from a debt collection company telling me I owe you money. Awful customer service right there
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Paul Prescott (@Paul_Star) reported@smartarce @virginmedia @virginhelp Good Luck with them replying they so far fetch getting them to reply it's a joke. Expect u to call them yet they never help
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Elicit (@thisisELICIT) reportedI see @virginmedia are still going ahead with their quarterly internet, TV, and phone outages. I wonder who’s wise idea it was to have landlines now running through the routers too. #virginmedia is the WORST broadband service. DO NOT GO WITH THEM.
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Keithy D (@KeithY2Dickie) reported@virginmedia internet dropping in and out yet again!! Disgusting service, once again who do I complain to as no one wants to listen without asking for money and you’ve had plenty of that for a shoddy service as it is