Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 01/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 20iscoming Irishlad (@20iscoming) reported

    What is it with "analysts" on @virginmedia running Liverpool down any chance they get.. trying to show how bad they are... City lose 2 and not a word from anyone #ChampionsLeague #Liverpool #briankerr

  • 7animetiddies7 Charley𓆏🏳️‍🌈 (@7animetiddies7) reported

    @virginmedia @willmontague_ Absoloutely shite please get it sorted ive got emails to send smh worst service ever

  • andybrianx andy brian (@andybrianx) reported

    @virginmedia Really making it difficult to do something so simple. I'm a customer of both! Same name same address,what's the problem!!??

  • maelstroam_ Zack. (@maelstroam_) reported

    @AceTrainerLiam @virginmedia Might be for the best with how recent your thumb is? Not that playing Pokemon would be joystick-strenuous, but giving it some rest for now might help in the 12 hour?

  • amy180593 amy (@amy180593) reported

    @virginmedia Now if you would hire some respectful staff who will actually help elderly people in need and that would be great. Until then I will continue myself to try and get on the crack your ancient servers In order to receive very very important emails for my father

  • steviebronco1 Steven Castle (@steviebronco1) reported

    @virginmedia you mean to tell me I've got no internet and no TV service for this evening because of a problem in the area that won't be fixed till 3.15? What am I supposed to do? Talk to the wife??? Lol!!!

  • hendry_821 ' (@hendry_821) reported

    @virginmedia More than an issue mate cant string more than 2 passes on fifa without it freezing

  • WestYorksLass Karen 💋 (@WestYorksLass) reported

    @virginmedia Elderly neighbour just been round and asked for help reporting the same issues, he has a disabled wife and no phone line working if they need assistance from emergency services, what priority do you give to vulnerable customers

  • amy180593 amy (@amy180593) reported

    @virginmedia Last time I managed to fix it but this time it doesn’t seem to give me the same options. It changes every time. What we need is an access code to be sent to his phone via text message. Not email! TEXT or call and I will fix it myself again. What are you paying your staff for?!?!

  • rcczxoz . (@rcczxoz) reported

    Virgin media done. Essay due next week. Online lab to do. Exams start next week. Having to use my phone which has terrible 4G in the house so reverting to 3G. Can't be doing with this I think I'll just go to bed x