Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zak Armstrong
(@ZakArmstron2001) reported
@virginmedia @VMSolutions_ I have Netflix set up with my package but don’t have the email to register it won’t allow me to sign in can I have some help
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Dawn
(@auntDawnierat) reported
@virginmedia we’ve been customers since you took over from NTL & due to your price hike making it impossible for a pensioner to afford your service so we are leaving on 24/04 you decide not release our landline number which would make life easier for him! #awfulcustomerservice
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corby
(@Ian66232919) reported
@Avillafan @virginmedia My dad has got plusnet and to be honest when ever I have had to deal with them on his behalf it’s been easy and quick. He’s also never ever had any service problems. He’s never complained to me about going off line in about 4/5 years
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Lewis
(@LewisC231999) reported
@virginmedia Doesn't matter now as they had to cancel my contract with bt until I get a better deal with you guys am paying £42 for a 500mbps and am only getting 200 I need engineer to come fix problem as its fine at your end when you test it but my end is always the problem
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Albie Nisse
(@albienisse) reported
@virginmedia Already had a technician in and he found nothing wrong it’s legit just ur service that just doesn’t work
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kevin hobbs
(@hobsie76) reported
@virginmedia - what a joke company you are!!! Valued customer for 17 years with no discounts or complaints! Now Wi-Fi only works in one room despite being in 240mbs package - Virgin only offer a booster for additional £8 per month - joke of a company
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hazzaz
(@hazzazlol) reported
@mikedale @virginmedia did you do anything special Mike? Mine’s still down in B31, has been for about 2 hours
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Andy Matkin
(@andymatkin) reported
@virginmedia I’m not a tech dinosaur alright and I’m not going round in circles with these questions. Can you confirm if there are any issues seen elsewhere with the same issue? And/or you have someone looking into this?
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AVillaFan.Com
(@Avillafan) reported
@Ian66232919 @virginmedia Always been a nightmare. I used to switch between them and sky for TV/Internet. I tried BT Internet 3 years ago and haven’t looked back. Better service and customer service. The other two are all about new customers.
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Rick Masters
(@MasterSparky) reported
@virginmedia Every single time... I was promised I wouldn't hear another thing from virgin by the last manager..... I've had countless emails and letters since 🙄 I did everything right yet I'm getting absolutely hounded by your awful customer service. Please stop these threats