Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/20/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Laurenmxoxoxo Lauren Morrison (@Laurenmxoxoxo) reported

    @virginmedia worst internet I have ever come across

  • AbzW7 Abz (@AbzW7) reported

    fix my wifi or i will kill myself @virginmedia

  • Nadeem74159629 Nadeem (@Nadeem74159629) reported

    @kishi_trott @virginmedia It was working fine for over a year but since 2 weeks it's been crap area field manager saying there is no fault but when I range up they said there is signalling issue and now I have 30 days to find another isp total wankerss bs media

  • VictoriaBilton Vix Bilton (@VictoriaBilton) reported

    @virginmedia Can someone contact me and sort it. I literally have NEVER had an account with you so I have no way to login or remove anything without texting stop which my phone operator doesn't allow

  • drkayross Dr. Kay Ross (@drkayross) reported

    @virginmedia I'm replying now as after all this I've had another e-mail from Virgin Mobile to my old email address with my old name, even after assurances that the details had been updated again earlier in the month. Your name change department seems entirely unwilling to help further

  • Belasaz_ Alex Williams (@Belasaz_) reported

    @virginmedia Internet came back on at 22 45, now has shut off again displaying another fault. Is this issue going to be fixed or should I just change ISP.

  • _OhSnapItsBecca beccaaa (@_OhSnapItsBecca) reported

    @virginmedia Hey @CBC_TOCommunity given Virgin Mobile's rebranding to Virgin Plus - now providing "awesome customer service" - is anyone else experiencing this treatment? My install date was July 15 but now it won't be done until Sept 5. I'm still being charged for two months of nonservice

  • parso2j james parsons (@parso2j) reported

    @virginmedia sort the internat out in Bn area…. Constant issues

  • kepec06 kepec06 (@kepec06) reported

    @virginmedia How can I resolve an M63 error message.? Just upgraded tv and bb .Have spent an hour on the phone but no one knows what to do....please help.

  • _OhSnapItsBecca beccaaa (@_OhSnapItsBecca) reported

    @virginmedia Hey @CBC_TOCommunity given Virgin Mobile's rebranding to Virgin Plus - now providing "awesome customer service" - is anyone else experiencing this treatment? My install date was July 15 but not it won't be done until Sept 5. I'm still being charged for two months of nonservice