Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ThePoundCompounder
(@PoundCompounder) reported
The hoops you have to jump through to change the password on your @virginmedia account is ridiculous. I googled the problem and it was reported on their forum in April 2020! It's still not fixed after almost 2 years. Shocking.
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Gar
(@Welshy_G) reported
@virginmedia Yes I complained to customer service,who then said there was nothing I could do as I was commuted to contract. I said I wasn't as the contract was verbally read out so if they check the call log they will see I'm right.Customer service rep refused to esculate call
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Catherine Addy
(@CatherineAddy) reported
@virginmedia That we have to wait for the council to allow for street work to repair my service. But this person is the 7th person I have spoken to and they have only just told me this. I feel so parred off - on sunday, someone practically promised this would be sorted tuesday?
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Samzy
(@samzyyh) reported
@virginmedia internet is down as usual…
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Ryan
(@rykoonmesto7) reported
@virginmedia Just Wi-Fi , we can’t physically use wired, box is normal colour but the network isn’t appearing for some reason
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Stevie Steve
(@w0nder66) reported
@virginmedia is broadband down in RM11? Drops out constantly and apps won’t load.
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Ed Bear Sellek
(@OhCaptainBear) reported
@virginmedia Why don’t your callers leave voicemails? I have accessibility instructions in my greeting, but your callers just ignore them and never leave a message. Is it a policy thing?
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jonathan gregg
(@jongregg76) reported
@virginmedia cust rep called - my bill was due to go up. When queried hung up. Rude Cust serv - nothing to do with them transferred to sales who wanted to transfer me back to cust ser. tv keeps cutting to black screen and pod stopped working had Services for 16 days come take it out please.
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Eddy Shuttleworth
(@ShuttleworthE) reported
@virginmedia The team repeated the same rubbish as last time and got precisely nowhere because "the automated system says we are now a satisfied customer so there is nothing more to do"
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Chris Humble
(@ChrisHumble79) reported
@virginmedia I’ve stated in an email, in this thread and on the phone that I want a final invoice until 9/2/22. Your move team failed and have lost you a customer. The ‘overdue’ balance of £56.75 on my account is an amount I dispute. I gave a fair chance to VM to contact me and you failed