1. Home
  2. Companies
  3. Virgin Media
  4. Truro, England
Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • max_sherburne
    max (@max_sherburne) reported

    @virginmedia why is your customer service so bad? I've tried to become a customer of yours 3 times over the last week, I've not been called back 3 times, I've been told incorrect information and I can't even get your self installation package delivered anywhere but my new flat!?

  • deanspread
    Deano (@deanspread) reported

    @virginmedia A week of internet working then not working then working. Absolute shambles

  • Nagcra
    craig nagle (@Nagcra) reported

    @virginmedia Hi having problems with manifest again. Tried to watch season 3 episode 12. Get an error message saying unavailable error code 602. Tried restarting box and no change

  • norf_93
    Nina (@norf_93) reported

    Really wish I read up on virgin media before I switched to them, there is nothing worse than ****** WiFi and pretty sure virgin is the worst 😞 #virginmedia

  • SheyxAhmed
    Sheikh Ahmed (@SheyxAhmed) reported

    @virginmedia Any chance your mobile roaming services are down? No 4G :(

  • MikethaManc
    MikethaManc (@MikethaManc) reported

    @virginmedia ******* joke that you pay £30 per month for internet where you can’t have more than two devices downloading at the same time W/o the ping being **** #wankinternet

  • Carolin20726369
    Caroline Evans (@Carolin20726369) reported

    @virginmedia about time you got your complaints process sorted absolutely appalling customer services 🤬🤬

  • Higgy__Smalls
    Higgy Smalls (@Higgy__Smalls) reported

    @virginmedia I am having a lot of trouble with my broadband connection, can you please tell me if there is an issue in my area and, if so, when it will be fixed? I rely on it for work.

  • Whitbyf
    Fraser Whitby (@Whitbyf) reported

    @virginmedia Yes, but it’s still saying no service. So now without a phone.

  • officialbobzta
    BOBBY W (@officialbobzta) reported

    @virginmedia I need to cancel