Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/26/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • streamFINELINE Luay (@streamFINELINE) reported

    @virginmedia hey? why have i had no TV all day and when they say call back at 6 they say they can’t help me till Saturday ??

  • toksaruoture Toks Aruoture (@toksaruoture) reported

    @virginmedia I need help accessing my account online. I am told to dial 789 to rest my password. I can't dial out as I'm abroad and my phone appears to be barred from international calls. Can't text or receive texts, can't call, can't log in.

  • sme30 Leon snotsky (@sme30) reported

    @virginmedia my broadband has been dropping in and out every night around this time. What is the problem? Belfast area

  • TPL10081737 TPL (@TPL10081737) reported

    @virginmedia Totally confused, because your organisation is so useless, I have not been awake to report anything, because for a month you have denied there is a service! secondly, it has work on and off during the day, so that way you will get out of any responsibility you should have!

  • Saltiwnl salt (@Saltiwnl) reported

    .@virginmedia hello can you actually respond please been trying to fix my ******* internet for 2 weeks

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia I have a hub3 on m100 how to I get a wifi pod. I won’t be paying extra as I know you are putting prices up again. I am a loyal customer so I expect this at no extra cost. Please advise!

  • NormaIack wow okay (@NormaIack) reported

    Virgin media are easily the worst broadband provider in the UK

  • Seaaannn_ Sean (@Seaaannn_) reported

    @virginmedia had a engineer come out to fit our virgin media today. Was on hold for 3 hours to get our internet connected and instead of doing it they put phone down and now your lines are closed. Worst costumer service I’ve ever received, should be ashamed of your staff.

  • sammjohnoo SammJohnoo (@sammjohnoo) reported

    @virginmedia new broadband customer today and still not been activated!! What’s going on

  • stuartwhaley2 stuart whaley (@stuartwhaley2) reported

    @virginmedia i’ve kinda given up if i’m honest , it shouldn’t be this difficult to sort , don’t understand why i need to put it on a forum for virgin to help me