Virgin Media Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pars Lee Sorse
(@ParsLeesOrse) reported
@virginmedia whats going on with the mobile service today? need to keep my family safe but you have turned off the 4g and data on both their phones for no reason. account says no data left but this is untrue. various friends having same issue. Stuck in your message us queue ages
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Archie Vassar 🚩
(@ArchieVassar) reported
@virginmedia your phone signals r down lolol
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Jasmin
(@jazhands17) reported
@virginmedia my phone won’t connect to the data network this morning. Shows as 3G but then tells me I have no internet and it can’t access the network. Is this a network issue? I’m in Lincoln.
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diamondbling
(@sevii1) reported
@virginmedia @virginimsedia They have my address is this a problem?
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NorseLass
(@NorseLass) reported
@virginmedia Why are there still issues with email? I have not been able to get on for days. This is unacceptable.
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Katieeeeeeeeeeeee 👻
(@SewScandalous) reported
@virginmedia Slow. And your customer service people are crap
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uksunshine
(@rosslynn14) reported
@virginmedia - is the mobile service down? Not been able to make calls, send texts or use data at all this morning.
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VivaElbonia
(@VivaElbonia) reported
@virginmedia Any ETA on fixing the known mobile network issue? I've got 3 pay monthly accounts all without data, SMS and calls this morning and 1 annual contract working fine.
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JamesUK
(@JamesUK___) reported
@TastyFudge2021 @virginmedia @virginhelp Also had these issues but mine seem to be restored now.
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Eduardo Jesus
(@itsedwardojesus) reported
@virginmedia are you aware of broadband issues in NP20 area? Service has been intermittent since Tuesday evening?