Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 01/13/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • phut_phut_sefka CarolineJS 🎇💙🌈💙🎇 (@phut_phut_sefka) reported

    @virginmedia Internet keeps cutting out in CB1, is there a problem? 🤬

  • katee231 Kate (@katee231) reported

    @virginmedia There is an issue in the area but it’s not being fixed? Just an automated message when I try to ring

  • StacyEllie89 Stacy Elizabeth (@StacyEllie89) reported

    @virginmedia Well it just cut out yet again!

  • Raz625772 Rand (@Raz625772) reported

    @birdpretavoler @virginmedia Try getting internet installed. It’s been the worst customer service experience of my life. Literally

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

  • ads6493 Adam Brewster (@ads6493) reported

    @virginmedia S2 postcode No internet & cannot even use catch up just live TV - virgin mobile gets 1 bar of 4G so can barely connect to anything. What’s the issue please and when will my internet be fixed. I’ve done the service checker and it says that my service is down

  • hcoughlanx Hannah Coughlan (@hcoughlanx) reported

    @virginmedia This is what I tried to do when your 4 colleagues cut me off. I will call tomorrow and hopefully no one will hang up this time🥲

  • TwCole_ Cole (@TwCole_) reported

    @virginmedia apparently there is no known issues. that’s clearly not true as it’s been down for 2 days.

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke

  • katlyn12235 Katlyn🧚🏼‍♀️⚡️🦋💅🏼🦄🍄🪐 (@katlyn12235) reported

    The virgin media player literally sucks wtf missed so much 😭😭