Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Moore
(@BigBaldTone) reported
@jonnieirwin @virginmedia #BrandNewCustomersOnly Just try and call up, as an existing customer, to say "No I do NOT accept your price increase"...literally can NEVER get through. Despair the day we moved home 2 years ago and moved to this service provider..
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Ian Smith
(@1an5mith) reported
@virginmedia I registered for an update at least 2hrs before you shifted the the fix time to the right. Is the SMS update service broken as well as your broadband!
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Biobooster77
(@biobooster77) reported
@virginmedia hey guys I'm a customer for the past 8+ years, if I was to come to you guys for mobile phone (3 to be exact) moving from another provider what the discount per phone be? Or do I actually get any discount? (@Nylock18)
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david lawson
(@davidla37077753) reported
@virginmedia All services been down for over 3 hrs trying to work from home this service is getting worse on a daily basis.
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Lolo McIntyre
(@laurajjmcintyre) reported
@harryg1882 @virginmedia They are a awful company to deal with, unfortunately I have had the same experience as you, I am just counting down the days until I can take my complaint to the ombudsman.
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Brad
(@endurAAABH) reported
@Peatie damn i was gonna say the guy with the telford virgin media who’s been bullshitting people for years guess i’m wrong
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🦋 ClaireBear 🦋
(@RiskyByName) reported
@virginmedia No. Because why should I be charged 2 stay on hold? I’ve tried that before & got nowhere. I’d like 2 know where BM have the audacity 2 charge me for kit I’ve never received and abandon me to contact your **** service that you can never get through to? And no one speaks English!!
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David B
(@DavidB0473) reported
@virginmedia two days in a row I have been in the queue to speak to your retention's team both times waited over two hours and no response. Why do your contact centre keep putting me through to them when they are not going to answer. Appalling customer service. #mentalhealth
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Ian Smith
(@1an5mith) reported
@virginmedia Broadband is down in CR8 postcode. Fix time was estimated at 17:15hrs so registered for SMS updates. Why didn’t I get update when you simply pushed resolution on 4 hrs to 21:15hrs. Is this just another finger in the air guess?
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Lolo McIntyre
(@laurajjmcintyre) reported
@virginmedia Not having a mobile signal for 2 months, been told my services need to be migrated to another network, could happen the end of May but no one is really sure, & you won’t release me from my contract early.