Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Jones
(@jones_jamie) reported
@virginmedia Just seen my latest bill. You have over charged me but can't get through to your customer service phone line and no e-mail/live chat I can find? Shall I just cancel my Direct Debit???
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🐝²
(@returnofbeebish) reported
@virginmedia nah man it’s just ur wifi quality so bad
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Paul Watts
(@paulwatts003) reported
@virginmedia Right, so the technicians are aware of a problem. That's good to know. I have often rebooted the hub, but this doesn't always work. Also, most of the issues happen in the evening/night time. Not sure if that info will help!?! Thanks for getting back to me. I'll let you know.
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Oh-Humans
(@humans_oh) reported
@virginmedia I assume the third party you are referring to is @Ofcom? I will be scalating the complaint and referring VM to @Ofcom . Shocking how bad the service has been.
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Thediamon_o
(@Thediamon_o) reported
@virginmedia can you please explain why my internet keeps going down frequently? it's been doing this since yesterday, and it's not just me.
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kate powell
(@katepowell24) reported
@virginmedia your customer service is shocking!! I have just spoken to a very rude lady I have been told on two separate occasions that I could have a wifi booster free of charge as my internet is so bad and today I’m told I will have to pay £5 a month for it!! Is this a joke?
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scott timms
(@scottytimms) reported
@virginmedia I had previously read on the app that Virgin would still automatically take the payment even though I was in credit. I contacted Virgin on Saturday to cancel my direct debit as I was in credit and was told I wouldn't need to do that, I was told they would sort it for me.
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Gill
(@gill501) reported
@virginmedia That should have said complaint form sorry. Completed on your website yesterday afternoon but have had no confirmation that you have received.
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Bubs
(@slf_toon) reported
@virginmedia Yep, no known issues. Reported fault to call centre last week who did some resets and checks and told us everything was running fine but obviously its not!
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Kyle Arch
(@KyleGeorgeArch) reported
@virginmedia Hi - No there are no issues, and there haven't been each time I've checked when we've had an outage.