Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Totem🇿🇼🏴
(@Tetm00) reported
@virginmedia @kevinfo46646893 Trying to pay my broadband bill online but your website is so slow. What's going on?
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Paul_Redfearn
(@reddersmufc) reported
@virginmedia Despite this going on all week I was told this was a short-term issue which was 'guaranteed' to be resolved within 24 hours. Here we are on Friday morning and already my service has dropped out 6 times that I am aware of!!
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Dale
(@dale_cochran) reported
Virgin Media customer service is awful
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Benny Hall
(@BennyHall17) reported
I would strongly avoid purchasing any hardware from Microsoft at the moment. Xbox Support is probably the worst customer service I’ve experienced since Virgin media. If you can purchase from a retailer I would buy from them. I wish I had. #Xbox #badcustomerservice
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Graham (Taylor Consulting Engineers Ltd)
(@Grahamenginear) reported
@virginmedia Compensation for 4 days of no service?
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ᴮᴱhannah⁷🧈
(@hannah_022106) reported
@virginmedia Yes the issue is still there, white light flashing. I have spoken to your team but Not very helpful as when I heard back from them said there is something wrong with the coding of our hub 5 and will be in touch. Why wasn’t this tested before being sent to us?
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Cherry Cullet
(@cherylcutler) reported
@virginmedia I answered one of them and said please stop calling me and the person was quite rude and sarcastic ("why don't you want to know about deals, your loss if you want to miss out")
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Marc Burton
(@bronk_21) reported
@virginmedia @CarersUK I’m trying to cancel my broadband as I’m moving. Spoke to 2 different people, waiting for the third and got cut off after waiting 15 mins. Can someone dm to sort this out please
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The Jollyness🤟🍀
(@TheJollyness) reported
@virginmedia No it seems pretty obvious the outage youre having is that I have no internet
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Gerry Deakin
(@Gerry_Deakin) reported
@virginmedia No. My bad, I switched the plug socket off by mistake.