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Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing
    cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMidgley13
    P. Midgley (@PaulMidgley13) reported

    @virginmedia Is that it then,not going to reply or resolve the issue ?

  • BruceBa06826486
    Bruce Banner-Football-index (@BruceBa06826486) reported

    @virginmedia All they are worried about is them looking bad

  • clarenicolehill
    Clare Hill (@clarenicolehill) reported

    @virginmedia any idea how long the network is going to be down? Some of us have work to do and can’t without WiFi or access to the internet! Having to hotspot from my neighbours phone to send this tweet bc no one is answering your phone lines!!

  • TraylerBE
    BT (@TraylerBE) reported

    @virginmedia Service status now shows as working with no issue. Just checked and cabling all seems as it should be. Tried everything and didn't feel loose etc.

  • BruceBa06826486
    Bruce Banner-Football-index (@BruceBa06826486) reported

    @virginmedia They don't read **** all

  • BruceBa06826486
    Bruce Banner-Football-index (@BruceBa06826486) reported

    @virginmedia Do goats run this customer service team

  • shaomeeng
    Shaomeeng (@shaomeeng) reported

    @thatguykaneda @virginmedia VirginMedia isn’t reliable and has no consistency to the customers. My complaint was promised to be replied within 72 hours on feb 13 and I am still pending a reply

  • shaomeeng
    Shaomeeng (@shaomeeng) reported

    @BruceBa06826486 @virginmedia Pathetic customer service which ruining Virgin media which we used to know. I am fighting to leave

  • karlseasman
    🏆x19 ⭐️x6 🌎x1 🔥 (@karlseasman) reported

    @virginmedia been a customer since the 3rd March 21 I could do with some help as contact centre are happy to let me cancel rather than help. Intermittent drop outs and online tests say I have an issue but they won’t accept there is an issue. Help!

  • JinjaNutz
    TGN_JinjaNutz (@JinjaNutz) reported

    Late or possibly NO stream.. ******* @virginmedia Internets gone to ****..