Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/25/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhishe98137407 Abhishek Mehra (@Abhishe98137407) reported

    @virginmedia Without any resolution!

  • SexualCitizens Selina Bonnie (@SexualCitizens) reported

    @MasterChefUK please list who got through last night. My stupid Virgin Media box did not record the second episode and the BBC iPlayer is not accessible from Republic of Ireland 😡😭

  • gregarus Greg hook (@gregarus) reported

    @virginmedia Honestly, my time is money too, I get cut off at least once every time I ring and then spend 45 mins only to be fobbed off and lied to so best we just cancel direct debit and leave it at that

  • Lee1Spencer Lee Spencer (@Lee1Spencer) reported

    @virginmedia I was promised a booster way back last year . Never got it , Rang back chasing twice , promised twice but with nothing This time I was told no boosters so they extended the range of the router , and then told me to reboot it , and then disconnect and reconnect my devices

  • Deb1961Deb D M (@Deb1961Deb) reported

    @virginmedia Standard fault checker on phone...reset your hub..that DONT help me to have it off for 10 minutes to keep doing restarts.

  • Abhishe98137407 Abhishek Mehra (@Abhishe98137407) reported

    @virginmedia Please stop giving us the directions to follow, instead you should be calling us to resolve the issue.

  • plemanquais Paul Le Manquais (@plemanquais) reported

    @virginmedia 1. Hi I called 150 and when they ran a test identified a problem. Since whatever they did I have been able to watch a catch up programme. For now that appears to be resolved. I enquired about having a hub4 as my WiFi signal around the house is very unstable.

  • CrispyHawk mccrispy (@CrispyHawk) reported

    @virginmedia Doesn't fix my "sorry, the App doesn't support Hub4" error that I've had for over a year! I wonder why that is?

  • IamPonda An Idiot Panda (@IamPonda) reported

    @virginmedia Hi, internet service in Cr4 area has been non existent for an hour now. Numerous restarts, reboots line tests and nothing is working. The “book an engineer” option no longer comes up on the site when the tests have failed. Any idea? Still lists online as “no issues”

  • ricky_sundar Ricky Sundar (@ricky_sundar) reported

    @virginmedia I have been trying to sort out a complaint since Dec 2020. This morning online with VM drove me insane.