Virgin Media Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
DungeonMaster Ewington 🎲🇪🇺
(@AndiEwington) reported
@virginmedia okay, so on a day you’re supposed to port our home phone from sky to you - we’ve been completely cut off and now have no home phone - trying to ring customer service is proving impossible...
-
Mark
(@Vass88) reported
@virginmedia No you wont, your community openly admit you hide this. Take all My money but cant provide the service
-
Rob D
(@terry_duckworth) reported
@virginmedia Didn’t quite fix it then before the games finished! Service is as slow as your internet
-
BearBet
(@bearbet1) reported
@virginmedia what an awful company and customer service. I lodged a complaint about their hideous disconnection fees that I was not even informed of when I told them about my house move. I explained the situation in a detailed message just to receive an “automatic” reply with
-
Emma
(@EmTheBoffin) reported
@6GInternet @virginmedia This hasn’t improved, I haven’t heard from anyone. I’ll phone up tomorrow and cancel.
-
Andrew wesley
(@MiniDavidHaye) reported
@virginmedia It remains the same with your customer service team stating there is nothing they can do. @skytv can offer a similar package and can have it set up within a week. If you continue to be unhelpful you would leave me no other choice but to cancel and join sky.
-
Sadia
(@sadtb_) reported
@virginmedia Yeh sort my service out. It’s been going on for months.
-
Peter Ball
(@peterbouncyball) reported
@Iamlucy_loo @virginmedia @SkyUK Oh boy Lucy! Are you in for a shock. My Sky bill was £27pm in March 2020 but they sneak in regular price rises. I discovered our SO was £62.06 this month, next month £70. This has happened so regularly we served notice today. I use VM for broadband. Sky is the worst company ever.
-
chris henry
(@chrishenry88) reported
@virginmedia YOUR WIFI IS SHOCKINGLY BAD ! THE AMOUNT OF TIMES I’VE EXPANDED ON THE ISSUES , I’VE LOST COUNT . I AM PAYING FOR A SERVICE YOU ARE NOT PROVIDING . I WANT A DECENT SERVICE !
-
Daleboy
(@D41EBOY) reported
@DJRavine @virginmedia There wireless connection from router are very poor, had to get a booster in a 3 bedroom house may I add, good job I have my pc hard wired in