Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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live your life not someone else's
(@activeman57) reported
@virginmedia 100% does not mention anything about being a new customer... Just a straight offer... I've also had at least 4 offers at different rates but all more expensive than the advertised rates @Ofcom . Please do show me where I might be wrong
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kamran
(@kamran_3) reported
@virginmedia We were promised the fastest speeds when we decided to get our broad band from yourselves, but honestly, it’s dreadful, can someone please do something about it? Everyday it cuts out and even when it’s working it slow and laborious!
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Jessica Carroll
(@JessCarrollActs) reported
@virginmedia I’ve checked all the wires. As has my neighbour and we’ve both rebooted 4 times. There obviously is an issue and it’s showing on the service issue page. Either way we have no Internet and it needs fixing! What can be done?!
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia Some devices won't connect at all, not enough bandwith. Neither ethernet nor Wifi is working properly. All cabling at your main box was changed last week but we think that our 8 year old router is the problem, your technician didn't think so but we still have the problems!
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Julian matthews
(@matthews64_jt) reported
@virginmedia why can’t I cancel my contract without the guys at the call centre hanging up the phone? 2 and a half hours, hung up 3 times
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Priya Khagram
(@priyakhagram) reported
@virginmedia spent 2 hours on the phone tonight to cancel our pre active broadband.. cut off 4 times with no call backs!! Despicable service and still cannot cancel our internet with you
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SweetNPsychoYT
(@SweetNPsych0) reported
@EmoDamageTv @virginmedia Damn sorry to hear that hope they sort it out
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??
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Jessica Carroll
(@JessCarrollActs) reported
@DanielPugh2 @virginmedia I’m actually with EE for my mobile. My building for some reason has no signal. Drives me nuts.
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Caesium_star
(@Caesium_star) reported
@virginmedia hope someone can contact me. I am a new customer for Virgin Media broadband, tv and phone. The Virgin tv 360 box and router arrived today. I have connected everything as advised. The wi fi is setup but the tv is not indicating any reception of channels.