Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Megan
(@MegannBrace) reported
@virginmedia It’s Wi-Fi. I’ve checked and it’s saying intermittent issues in my area, however it’s been consistent since midnight last night. Considering a lot of other people are having issues with the virgin broadband, I very much doubt it is just an issue with mine.
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GabrielaLibanio
(@GabrielaLibanio) reported
@virginmedia no one came as agreed and I am still without Wi-Fi. First I stayed home all afternoon no one said anything or called. Your service is appalling and the customer service embarrassing.
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Debbie Cleeton
(@DebbieCleeton) reported
@virginmedia I’ve tried to call to cancel multiple times but can’t hang on the long for as long as it takes to get through. I’ll be cancelling my direct debit instead. Even the council and water companies have an online form I can fill out. Why are you forcing me to call??
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Mark West
(@MakybooW) reported
@virginmedia Disgusted with the way we have been treated, trying to cancel the overpriced contract after 3yrs spent half hr saying no we don't want it now waiting for a callback for 3hrs wife is terminally ill so no need for it now.
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matt
(@mattbloke33) reported
@virginmedia Just found out that you have DOUBLED my monthly bill to over £140. Been on hold for 45 minutes to customer services. I'm guessing the lines are so busy as I'm not the only person planning on leaving you today...
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I.Adler
(@IAdler6) reported
@OurAllotment @virginmedia Wrong number may be? VM is normally effective with remote support, imho.
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Simon
(@LDNCalling) reported
@virginmedia The only reaching out I shall be doing is to cancel my account the moment I can move to @GNetworkComms 🤨
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James Robertson
(@JamesRob90) reported
@virginmedia Yeah still being worked on to find a solution
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Lizzie Hogan
(@LizzieHogan) reported
Still waiting for a resolution from @virginmedia
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Joshua Ashman
(@JoshuaAshman) reported
@virginmedia I have been on hold for 50min trying to cancel my account. Can't find another way to cancel online. What should I do?