Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/16/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nickpearson1684 Nick (@nickpearson1684) reported

    @virginmedia Why's my TV and WiFi down?

  • Eurosolution Euro Solution (@Eurosolution) reported

    @virginmedia can you tell me the best way to speak to someone as i have been trying to contact you guys for a while now but because of Covid can never get hold of anyone. Thanks

  • RobRavenscroft Rob Ravenscroft (@RobRavenscroft) reported

    @virginmedia Think the hub is playing up now as the signal keeps dropping out! #Nothappy #poorservice

  • CoreyJovanovic OMJDS feat DJHARDCORE (@CoreyJovanovic) reported

    @katewalsh11 @virginmedia I was told 30 minutes by customer service after they took my money and two days later I just got off the phone now with tech-support it is 1:30 AM my time and I still have no Internet and I’m not sleeping because I have no security system my cameras and everything are down

  • helenwelburn Helen Welburn (@helenwelburn) reported

    Hey @virginmedia you were ordered by CISAS to pay compensation to me on 14 December for poor service ... I’m still waiting ... please don’t make me complain again ... 😖

  • aminursuperman Ą̷̬̜̘̺̹̖̜͕̓͒͂̂́́̚m̷̗̬͛̚͠i̴͍̺̺̩̗̐̂͜n̶̬̬͍̮̭̫̽ (@aminursuperman) reported

    @virginmedia hey, i got a problem with my account

  • AdamPatel15 SAF Hash_pa (@AdamPatel15) reported

    @cIegane Virgin Media went down at 12 for like 1 min

  • XAiden_NoahX Aiden Noah ❤️🧡💛💚💙💜 (@XAiden_NoahX) reported

    @virginmedia I will try again on my walk tomorrow then fill this in if the problem persists. It might just be that I have terrible coverage in my area, which isn't ideal but can't be helped. I've already had a replacement once for pretty much the same problem (but worse) so that's confusing

  • beans15928849 beans (@beans15928849) reported

    @virginmedia whey up, got no wifi - please fix this as the younger sister has online class and i have online therapy in a bit

  • aamir_raza1999 Aamir Raza (@aamir_raza1999) reported

    @virginmedia @helen_helen2662 Still having issues. On a separate note system is flawwed for tv to only work when wifi works. Bit of an inconvenience. Fix time has been updated, but that may just happen again. What do you expect us to do. Not get paid to work?