Virgin Media Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne
(@anneb245) reported
@virginmedia @CazzJ123 It's all righted itself now so must have been an issue at Virgin.
-
Martine Robins
(@martinerobins65) reported
@virginmedia Anyone having problems with accessing emails due to virgin upgrades? Almost 24 hours and ringing customer services is hopeless as unable to help? Is this acceptable?
-
DJ
(@djvalentine4u) reported
@virginmedia Please help. I pay monthly £6. Unlimited landline and mobile calls. I want to phone 0300 1310300, is this number included in my £6 monthly package? THank you
-
Kevin
(@KevinCPLdn) reported
@virginmedia I can’t use that link because I can’t login to my Virgin media. I’ve not been able to since I joined. Have called you 6 times now about it and you’ve not bothered to call back or resolve the issue once.
-
Neil Redmond-King
(@neilredmondking) reported
@virginmedia Can you confirm this is the same issue as I’ve been contacting you about for weeks or is it something else?
-
Steve C-Williams
(@DrogoNevets) reported
@virginmedia apparently arranging a technician and then cancelling is ground for not being able to get one for over a week! Do you care about your customers? #DontCareAboutCustomers #Poor #NotGoingAway
-
Martine Robins
(@martinerobins65) reported
@KevinCPLdn @virginmedia Emails down for nearly 24 hours due to upgrade - no notice given and no one interested when ringing to find out but apparently telling IT will take up to 5 days so nearly 6 days without access to emails?! UNACCEPTABLE! 😡😡
-
MUFC Fan
(@Al1nsk1) reported
@virginmedia any idea why your dreadful Internet service has gone off again??? Fcking shocking!!! Gone from the best yo 1 of the worst within a couple of years...
-
Neil Redmond-King
(@neilredmondking) reported
@virginmedia Yeah, TM, that’s what it is TODAY. But when I get told a different thing every time my faith gets a bit worn. What no one can tell me is if this supposed issue explains the probs I’ve had or if it’s additional. All I want I’d what I’ve paid for and not had for 3 weeks.
-
Rose S
(@pilgarlic67) reported
@virginmedia tv working behind an error message on screen saying We’ve found a connection problem CS9995. We know Wifi not working but we can see tv is ok behind this message. How can we get rid of it. Several phone calls with Virgin, engineer being sent but not til Monday