Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/17/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Baldwin paul baldwin (@Paul_Baldwin) reported

    don’t **** this up @virginmedia - all a bit patchy so far #FuryWhyte

  • shannont163 Shannon Twigg (@shannont163) reported

    @virginmedia moved house and got a new deal with you after thinking about leaving. Activated it in the new house and now haven't got half the shows I was promised. Please help

  • Amjaro1 Amjaro (@Amjaro1) reported

    @virginmedia no service in Birmingham absolutely fuming £25.00 to watch a blank screen

  • StewSatch1 Stewart Satchell (@StewSatch1) reported

    @virginmedia Fury fight night still not working on VM, thieving bas$ards 😡🤬😡🤬

  • Vittal_Giri Vittal (@Vittal_Giri) reported

    Very 2 minutes it’s getting disconnected first thing i am doing is switching my ISP #virginmedia #Terrible service

  • supersamferris Sam Ferris (@supersamferris) reported

    @virginmedia sort your service out for the boxing PPV. You have taken my money fine, no issue there but keeps coming up with code W02 error… followed all steps on the website but still not working. Tried ringing but no one there to talk to.

  • MassiveDartsFan Emma (@MassiveDartsFan) reported

    @virginmedia my WiFi has gone again now. Why is it if I check with Virgin it says no issues. Yet on independent websites it says numerous issues in the area for Virgin media???? I raider a complaint last time and you just gave a nonsense answer.

  • johnfilson The Sentimentalist (@johnfilson) reported

    @virginmedia if you paid for the Boxing PPV, and it's not working. Factory Reset your box

  • Mills17J Jack (@Mills17J) reported

    Absolute dog **** from Virgin Media. £25 and the stream doesn’t work

  • jenblossom69 Jenny Blossom (@jenblossom69) reported

    @virginmedia what's going on? Why is the signal so bad? Why are you not doing anything or contacting customers?