Virgin Media outages and service status in Truro, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay
|
TV | 15 days ago |
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events (@cornisheventing) reported from Redruth, England@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin (@Tamsininnit) reported from Crantock, England@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events (@cornisheventing) reported from Redruth, England@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Trishs mobile hair (@TRIMATINES) reported from Camborne, England@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T D (@TD2485104094239) reported@virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.
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Hells Bells (@boomhellsbells) reported@virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”
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Stephen Old #FBPE (@StephenOld) reported@virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.
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john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
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Tom Quante (@TomQuante) reported@virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible
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ste (@stew187511) reported@virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it
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Adam Allen (@MrAllen302) reported@virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.
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zach close YT (@ZachcloseYT) reportedSeriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply
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pat (@wfc2000uk) reported@LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.
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Tony Sedgwick (@Sedgeofwigan) reportedVirgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches