Virgin Media Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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suckmyleftone
(@MadAboutAFC) reported
Great now your own site can’t even tell me what’s wrong @virginmedia seriously are you having a competition this week to see how crap a service you can provide?
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Nick Stocker
(@nickden1707) reported
@virginmedia So going from giving a time estimate to no time estimate is progress. No it isn't it is worse customer care.
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ObjectOrientedⒶ
(@1913_1938_197_) reported
@virginmedia Internet and TV down in E10
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suckmyleftone
(@MadAboutAFC) reported
And for the 6th time in 3 days I have no internet! @virginmedia could you please fix your **** service!
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Gaurav Malik
(@ByGaurav) reported
@virginmedia @CaitlinWat Hello@virginmedia is there an outage?
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Caitlin Watson
(@CaitlinWat) reported
@virginmedia Hi, I have but it says there's no issues on there. I've called twice today and they've said there's an outage that's being fixed. Haven't got any way to receive updates though?
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Louis Bryant
(@its_uncle_lou) reported
@virginmedia He starts at 12.30 and I will hear from him in the afternoon to resolve the issue. Did he call? No
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Lee Walker
(@Lee_1973) reported
@virginmedia my wifi is down and it says an engineer is on the way and the fix will take until 3pm tomorrow...I work from home and need the wifi. How the hell is this speedy and efficient wifi?
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nemu✨
(@nemusaii) reported
@virginmedia I see, maybe my ad block gets in the way. I'll keep that in mind for future reference but it was never an issue before Covid so that's weird. Thanks for your time
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia how do I get an engineer appointment website is so unclear. Says you fix problems but nowhere is there a number to call.