Virgin Media outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent Virgin Media outage reports came from the following cities: Camborne.

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  cornish events (@cornisheventing) reported 2 minutes ago from Redruth, England

  @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

• 
  Sarah Tamsin (@Tamsininnit) reported 10 minutes ago from Crantock, England

  @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

• 
  Trishs mobile hair (@TRIMATINES) reported 24 minutes ago from Camborne, England

  @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

• 
  Sophie Sweatman (@sophsweet) reported 28 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

• 
  cornish events (@cornisheventing) reported 44 minutes ago from Redruth, England

  @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

• 
  grannyluvsdub (@grannyluvsdub) reported 58 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 6 minutes ago

  @virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.

• 
  William Bone ッ (@Talk_To_Will) reported 9 minutes ago

  @LouiseE120682 @PeteUK7 @virginmedia They are the absolute worst. Not even sure I could put into words how bad they are.

• 
  Rob Dew (@RobDew8) reported 11 minutes ago

  @virginmedia My virgin broadband has been down since Sunday 24/05….had engineers booked yesterday and today, but no one turned up ! Apparently this is a wider issue but tbh I have no idea what’s going on.shambolic customer service. Looking to leave them asap

• 
  Miles (@milesc2003) reported 12 minutes ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  Steven Dale (@steven_dale) reported 12 minutes ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  Mark vix (@Vikk3rs146) reported 16 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper

• 
  Mrs c (@w47carr) reported 18 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Jane 🩵Reform party member🩵 (@JaneODwyer20) reported 18 minutes ago

  @irishdec316 @PeteUK7 @virginmedia You nasty piece of ****, get a life.

• 
  the_beeb_23 (@thebeeb_23) reported 20 minutes ago

  @virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?

• 
  Izzy McGuire (@iz49) reported 22 minutes ago

  @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap