Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui
(@JacquiAnimator) reported
And...she has to do it again tomorrow. Unless someone might be kind enough to arrange to call her and sort this out! Absolutely appalling service @virginmedia
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a
(@puffcalipass) reported
And @virginmedia while I am at it why is it every night your WiFi goes so slow you can't connect more than 1 device?
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kimberley sands
(@kimberleysands3) reported
@virginmedia Yes I have an account one of your colleagues when she realised it wasn’t shut down in November as it should of been then reclosed it in the middle of March with the promise of my £270 plus an extra £100 as I was owed a£75 voucher and an extra £25 for all of the inconvenience
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Brad Allen
(@brad87wwfc) reported
@virginmedia It runs very slow and it’s very inconsistent. The status page won’t load on the app either.
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kimberley sands
(@kimberleysands3) reported
@virginmedia I then never received my cheque been on numerous calls from colleagues since promising me a manager named Sandra would call back within 72 hours well samdra I’m still waiting if not resolved by tommorow I’m going to the CEO
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Chris Knight
(@chrisknight_) reported
@virginmedia I don’t want your pity, I want a resolution!
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Shaun Musgrave
(@shaunos_m) reported
@virginmedia Internet has been intermittent for about a week and from 1pm today has been almost non existent. Your website says there is no problem in my area but there is a problem for me and to try again in 16 hours for an engineer. I need to work, that doesn’t help me one bit!
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Sarah
(@sajashaw78) reported
@virginmedia your broadband is ****. What a waste of money, might as well stuck with sky, despite the cost. So much buffering and cutting programmes short whilst attempting to watch them
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Courts 🇬🇩
(@DominicoHaynez) reported
Why’s my @virginmedia down and I can’t get any assistance. Been trying since 5pm.
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Bev
(@BevZombie) reported
@virginmedia Do you think it acceptable to be laying for a service you are not receiving???! This is eve I am requesting Virgin media buy me out of my contract