Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Morag Cochrane
(@moragmac1) reported
@virginmedia Think you missed the point. Husband is now dealing with this as he also tweeted. Have had absolutely awful connection the past few days. Couldn’t even run a test on services 🙄
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jade
(@liipringlucas) reported
@virginmedia honestly still a piece of ****, genuinely sick fed up now. EVERYDAY for the past week the wifi has went down or 5g just doesn’t want to work, but even before this it’s never exactly been reliable so
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Daniel Edmunds
(@DanielE64141682) reported
@virginmedia I’m So glad I pay a fortune for your services that seem To go down all the time!
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Serkan Yazgan
(@Legal_seg_1903) reported
@virginmedia no broadband for 5 days now, cant speak to a manager when I call, asked for a call back no body called, no one can tell me when the issue will be fixed. absolute shambles of a service. I work from home and have had to change my mobile tariff so i can hotspot.
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Insane_Payne GamingTTV
(@Insane_PayneTTV) reported
@virginmedia ahh brilliant internet down again 3rd time within a week but if we are late with payments Jesus they chase us!!! How about taking some off our bill to compensate the continuing outage! After the this month we are changing providers!!
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Allan Bregola
(@allanbrig) reported
@virginmedia I shared the link with a friend and they joined you. The problem is my friend and I never saw the reward in our bills. So I contacted them and they said the reward is not registered and now it is too late as 3 months have passed since i shared the link with my friend.
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Leon Jacques
(@LeonJacques2) reported
@virginmedia Not very impressed. Someone hacked my Netflix, I've been trying to get it sorted but been going round in circles all day. I was told to reset one of my tivo boxes 4 hours ago and now that doesn't work. How can I checked that none of my details have been taken?
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angry gamer 😊😊
(@maggoochef73) reported
@virginmedia and once again system is down went down last night for hrs recurring issue for last month very close to switching isp,s totally unacceptable
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Glyn Miles
(@glyn0112) reported
@virginmedia no broadband service, no TV service and no phone service. Was told call back 24 hrs if still out. However you have sent me a link via email to allow me to do checks. But I have no broadband to access them. 5* customer service.
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Laura Winder
(@llwinder) reported
@virginmedia I don't know why it took 7 MONTHS to finally actually replace the part that needed replacing to fix (hopefully) the internet? But it was done this morning. We'll know in a week!