Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Davies
(@DanDavie5) reported
@virginmedia As I said the status page is not updated and shows everything is fine. When you phone up the automated message said there is a known problem. Not a great service and I think most people have little faith in the status page.
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Andy marsh
(@Andymar38866421) reported
@virginmedia I have waited a year for a complaint resolution for loss of service and huge addition charge to myself with no response, called multiple times , asked for notes from my account ignored and this week I was actually shouted at by an agent, disgusting service!
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twokayterry
(@twokayterry) reported
@virginmedia bit of a nightmare can’t get a hold of anyone saying that there is a problem in my area then when I click the link to get an update and it says there is no problem! Poor service!
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EDWINA TONGUE
(@lunanatic) reported
@virginmedia Thank you . I need to get someone to help. As I said I can't work this Internet properly
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SonsOfPitches8
(@SonsOfPitches8) reported
@virginmedia Never mind. Came back on within an hour
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Kevin Ó hÍcí
(@Hickory92) reported
In fact, they aren't even being called 'boosters'. Rather, these are 'extra' doses to promote a decent level of protection. RTÉ News have covered this story well. Virgin Media's report this evening was weak, inaccurate and unfair to those affected. Poor.
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Matt
(@MattX1971) reported
@virginmedia Fix the problem you useless tossers - 3 times in two weeks now. Reporting you to off com now. #virginmediacrap #VirginMediaisshit #virginmediadown
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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Jordan Nichols
(@Jordan8Nichols) reported
@virginmedia what’s going on with your service?? Planned maintenance has only made things worse! Even your ‘service status’ page doesn’t work!!
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Gordon Walker
(@GordonW09829055) reported
@virginmedia I have never had any different passwords and have been with Virgin Media for 20 years plus. I asked to speak to a UK call centre instead and was refused. Not great customer service.