Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/02/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • winstanley100 adam winstanley (@winstanley100) reported

    @marcmcfc69 @virginmedia @SkyUK I know mate both are down 😬👀 but then again both of them are ****

  • brgomez94 Brandon Gomez (@brgomez94) reported

    Feeling sorry for @SkyHelpTeam right now. Some really horrible customers just being so nasty for no reason. It's more than likely it's not even SKY's fault. It's probably a 3rd party line supplier fault like BT or Virgin Media.

  • leftcheats Edson (@leftcheats) reported

    @virginmedia any reason a house on my street can get your broadband at a much lower price than myself who’s been with yourself for years and years? I phone you up and you always say - it’s for new customers only Terrible

  • _Siobhxn Siobhan (@_Siobhxn) reported

    After months of @virginmedia telling me my speeds are low because of ongoing works in the area - Turns out my routers been broken all along. 🤬

  • jamestucker7 James Tucker (@jamestucker7) reported

    @virginmedia @JStar_07 I, and others I know who are on virgin media, are experiencing this problem. The forum is also not that helpful. Is there anything more you can do please?

  • Henri_N17 henri (@Henri_N17) reported

    Sky WiFi is down *laughs in Virgin media internet*

  • kevgrif_1 Kevin Griffiths (@kevgrif_1) reported

    Totally embarrassed and humiliated by Virgin media’s **** performance while my son has been here

  • _lolablaise lola 🧩 (@_lolablaise) reported

    i got given the really **** tv that doesn’t have a cable thing for like sky or virgin media but i don’t CARE cos it’s the only tv in the house with a built in dvd player so i can watch all the saw films by myself if i want😎😎

  • GLlTTERTIMES97 jasmine 💫 but not really :) (@GLlTTERTIMES97) reported

    @pperfectposture its total ****, virgin media's the way to go

  • unluckyumug UNLUCKYUMUG (@unluckyumug) reported

    @TaylorH22066788 @virginmedia I know their are a few problems... how ever their helplines are shocking