Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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crisp lover
(@Loverofcrisps) reported
@virginmedia Yes it can't fix the TV issues, ran through it with a member of the team. Needs an engineer to fix, I've switched it back, but not after I've been charged. It also now says my contract end date is 18 months from the install, despite keeping same package
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THEBLACKSTRAT
(@theblackstrat) reported
@virginmedia Yes we have tried testing everything we have reset it and still it continually drops the Internet all the tests say there is no fault but since the beginning of December it has done nothing but continually drop signal why am I paying £80 a month for equipment that does not work
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Mr vSAN
(@MR__vSAN) reported
@JoeBaguley @virginmedia I wish @virginmedia would resume installations where I live, they just upped and vaporised around September with partial installation completed. Sick of the poor performance of my not so superfast broadband
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Andrew Dutton
(@Dut1964) reported
@virginmedia No there are no issues. This has been happening for weeks. All I am continually told is to reboot my router.
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Sue luck
(@Sueluck2) reported
@virginmedia No still on, off internet! Your status line saids all fixed but clearly isn’t! Now fix is estimated on 5th Jan, just not good enough😡😡😡
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Sid
(@Sidneykidney4) reported
@denfazzer @virginmedia @SkyUK I kept getting pixellation. They said they would come out and look at it for over £100.00. I then signed with Virgin and when I called Sky to cancel they offered to come out free. Absolute shysters. Avoid mate.
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Den
(@denfazzer) reported
@Sidneykidney4 @virginmedia @SkyUK I had sky many years ago and remember it went off in poor weather. Nothing changed then?
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Stephen Rhodes
(@Rhodent_Radio) reported
@BritishTelecom Most reliable internet service provider is not BT! Virgin Media is by far a more the better product!
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James C Green
(@jamesCgreen93) reported
@virginmedia Hi, this is over wireless connection we have followed all the advice, and still getting dismal service and the signal from the Hub 3 is terrible
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lew
(@LEWR6_) reported
@virginmedia your internet is awful I jitter in spot more than I get to play the game sort it out