Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/26/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiJude Nikki Jude (@NikkiJude) reported

    @JamesCopley_ @virginmedia They're shite all over then? Awful in Sheffield too

  • Kev_D22 ⚒Kev D⚒ (@Kev_D22) reported

    @virginmedia So finally got the engineer in yesterday, but WiFi still not working. Plus online chat not working, @virginmedia are so shocking it’s not even funny.

  • Snobble Michael Snow (@Snobble) reported

    @JamesCopley_ @virginmedia What sort of issues as I’m thinking or moving over to virgin broadband?

  • JamesCopley_ James Copley (@JamesCopley_) reported

    Have been with @virginmedia for two months and have had more problems than I had from BT in over five years. An absolute joke.

  • keeevvviiin Kevin Moore (@keeevvviiin) reported

    @virginmedia Placed an order on 26/11 with an installation date of 29/11. That was moved to 09/12 once my order was confirmed. Engineer turns up today and couldn’t install. New installation date is 30/12. Seriously? Why should I not cancel my order and go with a new supplier.

  • EdithStorey3 Edith Storey (@EdithStorey3) reported

    @JamesCopley_ @virginmedia We've been with Virgin for years, any problems have been sorted fairly quickly, only thing we don't like is their customer service team - most of them barely speak English!

  • N17Club N17 Club (@N17Club) reported

    @virginmedia The signal keeps dropping in and out…even when I sit next to the hub..!

  • sahb2397 Seehab Ahmed (@sahb2397) reported

    @virginmedia That is absolutely pathetic customer service from both your phone teams and you. Why advertise something if you can’t carry out this.

  • Tone7x20 Tone (@Tone7x20) reported

    @Louisewafc @virginmedia In my experience Sky isn't much better. But yeah Vermi- I mean Virgin was great whenever it worked, awful CS when it was down. Which was regular... On Cable too. Always ignored my (educated by working tech support) requests for new hardware or at least Firmware to fix issues.

  • modelnicola Nicola (@modelnicola) reported from Peterlee, England

    @virginmedia Frustrating it had to come to this when an internal investigation would easily reveal that your contractors removed struts designed to secure the fence. Now having to pay court fees to remedy an issue created by you. It's a sham. I guess you hope most people back down.