Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʎǝןsɐǝq pıʌɐp (@beasled) reported@virginmedia Down again yesterday and again today. Any known issues in B75? Not feeling we are getting a good service at the moment, and working from home is proving very difficult.
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Helen Cube (@harukababette) reported@virginmedia The complaint I have raised is about how difficult it is to get help from @virginmedia with an issue for a service that customers pay for so there is a certain irony in this reply. I appreciate you reading my message and replying, thank you.
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Wasim (@W_A_S_1_M) reported@virginmedia Well it's back on now obviously but this is my notice that I want my service cancelled & will be moving to a different provider. Too expensive & not the best customer service.
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JMC (@JMC_17) reported@virginmedia your customer service is the most of any company I have ever dealt with. treat customer's like idiots. #virginconmerchants @richardbranson
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Mcginty (@mcginty46) reported@virginmedia Customer services said there was no engineer booked out?..my wife has the confirmation txt on her phone..it also says if we fail to show for the appointment we get charged £25...so can i expect the same to apply to your lot..also my lost day at work needs paying for?????..
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Liz Cannings (@zil75) reported@virginmedia For the one film I purchased Elvis ... also discovered one I had bought ages ago and hadn't watched yet also doesn't have it as she got me to check ..I've also googled it and it says the tivo box and store don't support subtitles.
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Tom Clarke (@TomClarkus) reported@virginmedia the last three afternoons our v3 box has gone down, failing to get broadband signal and flashing green. Nothing I do helps but it seems to have randomly started up again late evening - is it the heat? How do I contact tech help?
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Mcginty (@mcginty46) reported@virginmedia Literally that there was no faults found and that they wont be sending an engineer out to rectify the problems unless we want to pay £200+...basically just get on with it...ridiculous...asked about cancelling but you want more money for that...joke..
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Sharina (@_sharina___s) reported@virginmedia I’ve done that. It doesn’t work. Someone clearly has control on my router. Your customer services won’t reset it either. Again the conversation is recorded. I need this sorting asap otherwise I’ll take it further
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Henna Hamid (@Henna_H2) reported@virginmedia Nearly 2 months after signing up, I still have no internet. Every time I call to get an reason or a new appointment I am given false promises and a new date. Then it gets cancelled the day before..again! Worst customer service ever !!!