Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Everyday’s the 14th
(@feelinghendrix) reported
@virginmedia Right now the latest issue is I referred a friend to join you guys, and we are supposed to get a £50 voucher each, we call up for it and they say wait 60 days after they join. 3 months later, no voucher? And ofcourse we call chasing up and they send us back to Aklam...
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Jason
(@Jason34010482) reported
@virginmedia wifi problem currently in letchworth garden city? Been since 11PM yesterday
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Kate mfanwy
(@katiebenz53) reported
@virginmedia According to our local Facebook group it’s down until 3pm. Still showing no problems according to the website and the test 🙄
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DBH○T🤷♂️🙏🔥
(@deepakhota) reported
@virginmedia I will do this and give a try. One more thing is, my Hub never shows me a White light. It always shows Red light
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Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
@virginmedia How will that be any different from the other time-wasting chats with VM which have achieved nothing? There appears to be no communication within the company between personnel. One says one thing, another does not. This is not our problem, it is yours - You have the account info
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Badmanners
(@JohnRelen1) reported
@virginmedia Have not left virgin media ok I have phoned the number you gave me and promised a return call unfortunately your customer care it seems not important to you
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simon le vans 💙
(@simonlevans) reported
@virginmedia It say you can’t run a check on my “service” right now.
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Margaret-Ann
(@maellmers) reported
@virginmedia This is my brothers phone and their neighbour is VM and has the same problem. Last night I called 151 and the remote voice said problem is being dealt with and will be ok at 1.15am well it isnt ok its the CR5 area.why do I keep getting cut of from 151?
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Nancy Dunn
(@ndunn04) reported
@virginmedia Thank you for replying. Our land connectors on the back of the router are not working. The signal is less than poor throughout our house.
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Geoff Woodbridge
(@lucas1138) reported
@virginmedia No. I don’t. As I’ve said. It’s the Wi-Fi I have the issue with, not the cable speed. You supply a router which is not fit for purpose.