Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (57%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (11%)

4. 

   TV (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• grannyluvsdub (@grannyluvsdub) reported 31 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 52 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Trish Ferguson (@TrishaM175) reported 4 minutes ago

  @virginmedia No, I said we didn’t watch them but they were part of the package we were offered. No mention was made of the second box. It’s ok though. We’ve decided to buy a free view box and not bothered by the movies. Broadband was always my problem and the engineer will be back today

• Phan Dang (@PhanDang_Fan) reported 5 minutes ago

  @virginmedia You need to replace every hub 3 with a better wifi hub for all customers. The hub 3 is the problem I believe.

• Simon McGaw (@McgawSimon) reported 7 minutes ago

  @CherrySays_ @kthompsett @virginmedia I haemve asked them to call me back to terminate my contract. What are the odds they wont call me but when i cancel my direct debit they will soon be in contact

• Lesley ******* (@lesleymariposa) reported 9 minutes ago

  @virginmedia Finding it very difficult to get through to the installation team who our elderly parent near Swansea says have not turned up. He is a new customer so can’t use 150. Due between 8-1300. Waited 40mins on phone. Can’t get through.

• Gary Bedford (@gbedford67) reported 9 minutes ago

  @virginmedia I have been trying for weeks to speak to someone about renewing my contract. The service has been shocking! You can;t get through on 150 it just says lines are busy. The main number doesn’t end up in the right place and I have been cut off chat the last three days

• nheyecatchers (@nheyecatchers) reported 14 minutes ago

  @virginmedia your internet service is absolutely appalling on a daily basis. Not expecting any sort of constructive response as per usual

• Rob Morris (@lemonfreshrob) reported 15 minutes ago

  @virginmedia Well that was too good to be true. SW16 is off again. Not even a day of it staying connected. And the website is no help at all.

• orry drinkwater (@orrydrinkwater) reported 17 minutes ago

  @virginmedia It say there are no faults, is their anybody to speak too or just this inadequate customer service nonsense!!!

• Marion hynd (@mhynd1) reported 21 minutes ago

  @virginmedia Your customer services even told us if we wanted to speak to someone without waiting several hours then should phone before 8am ! A telecommunications company that can’t even manage customer calls in a reasonable time !!

• orry drinkwater (@orrydrinkwater) reported 21 minutes ago

  @KirstenClareA @virginmedia Did you get any joy? Can't wait to leave them. Fastest broadband that doesn't work isn't fast @virginmedia