Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/07/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieMcRichard Richard McRichard (@RichieMcRichard) reported

    @virginmedia I have reset my box. I went online and see I've had a WiFi boost, I can only imagine this has caused the problem.

  • eddiejoe129 EJ (@eddiejoe129) reported

    @virginmedia I have and it says no known issues.....

  • addverbaan Amanda Dunn (@addverbaan) reported

    @virginmedia Do you realise how triggering it can be to be quizzed on reasons for moving home, by your call agents, in order to cancel my account? Do you really need to know the ins and out of my life in this way? Do NOT feel comfortable having to divulge this level of info!

  • MartinNorden2 Martin Norden (@MartinNorden2) reported

    Now been on the phone waiting for 24 minutes, so far that is an hour waiting for someone @virginmedia to answer a phone to help us close our account. Disgraceful.

  • TomBurkeJnr Tom Burke (@TomBurkeJnr) reported

    @virginmedia ‘Intermittent signal issue’. That does not explain the issue. It might be intermittent but makes conference calls and streaming impossible. The fault ref is F009181241, please look it up and let me know what the fault is.

  • Kiweddd 𝙺𝚒𝚎𝚛𝚘𝚗 (@Kiweddd) reported

    @samc83 @Joseph30414778 @DisneyPlusUK As far as I’m aware, Bohemian Rhapsody is currently on NOW TV so it won’t be on Disney+ for a while. As for The Greatest Showman, it’s currently on Virgin Media’s GO service so likely won’t be on D+ for a while either.

  • _rachf02x Rach💚 (@_rachf02x) reported from East Kilbride, Scotland

    Virgin media are 1000% the worst providers on planet earth

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @liam_cook18 @virginmedia Hi Liam, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

  • MoonstarDesign Laura Moon (@MoonstarDesign) reported

    @virginmedia can I speak to someone that isn’t an autobot who doesn’t understand my query is down to your error!

  • Richard_Ward_1 Richard Ward 🌈 (@Richard_Ward_1) reported

    @virginmedia It says no known issues