Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@EvilM64) reported
@virginmedia is your service down in ct10 area
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Sean T
(@CockneyCharmer) reported
@Twas_By_Design @virginmedia Yup, their own apps, site and status page are down as well. Will have to see if it sorts itself or their socials announce anything next few hours
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Becs
(@Becsdutchfos) reported
@virginmedia any known local problems in LU3?
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Michael Folkerson
(@mfolkerson) reported
@virginmedia looks like total outage in London? No internet at all in SW4, and your website doesn't even work to do a service test! When is estimated resolution? Would be nice if you tweeted about it or something..
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𝓜𝓪𝓽𝓽 𝓛𝔂𝓷𝓬𝓱
(@mjlynch) reported
@virginmedia hi, seems that not only is my broadband connection down, your servers won’t let me sign in to My Virgin Media to check for the issue!!!
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David McGuiness
(@DavidMcGuiness) reported
@virginmedia is your broadband down in SG7? I can’t even get on your website with a phone signal.
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Big Al Unit
(@Big_Al_Unit) reported
Internet not working again @virginmedia
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G Man
(@_5000G) reported
@virginmedia Nationwide virgin broadband and website down..
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Mx Mike (They/Them)
(@_MxMike) reported
@wyliecat77 @virginmedia So bad
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Brian Handscomb
(@BrianHandscomb) reported
When you switch to your Vodafone powered work mobile to find the @virginmedia status checker doesn't load there either and they are trending in Twitter you KNOW they're having a bad day...