Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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l o u i 👨🏼🎨🦕
(@louimarkfirth) reported
@virginmedia your broadband is shite. Literally goes down every other day for no apparent reason. Supposed to be paying for the fastest wifi and yet I’m not even getting wifi full stop. Been on going for 3 years. #shite #dontget
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Ryan Brehaut
(@Brehaut86) reported
@virginmedia I have just been through your WhatsApp process (having tried to begin it on April 12th) to be met by an extremely rude customer service advisor. How do I make a complaint?
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GIFTSpromo
(@_GIFTSpromo_) reported
@virginmedia Called, took 55 minutes, but sorted! Now all you have to do is maintain the service 24/7, and there's no need for it to happen again!
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Victoria Trevor
(@vicbach) reported
@joelycett @BAFTA @virginmedia My son has had a very terrible service with them in the last few weeks. After consistently being unable to provide them with Internet connection, yet still expecting my son to pay - son finally got very pissy with them & was able to get out of contract
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Rosie Lyness
(@RosieLyness) reported
Been on the phone to @virginmedia for over an hour, most of that on hold. They’ve been useless in helping me and have now hung up! Terrible customer service. What a waste of time @VirginMediaCorp
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GIFTSpromo
(@_GIFTSpromo_) reported
@virginmedia Yes, those are your terms! I agreed with something different last time we had the same issue! If you can't provide services 24/7 you have to agree to customer demands. You should be asking me to DM you my details and applying the credit without any argument.
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Andrew
(@andrewpunton) reported
@virginmedia - terrible service. My elderly grandfather's landline isn't working. The account is in the name of my grandmother (in a nursing home with dementia). Your call centre agents are refusing to help. How can you fix this?
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Mark
(@MoldyOldMonkey) reported
@virginmedia But this is stopping me sign in or use the app
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Slumpii
(@ItsSlumpii) reported
@SwitchRL its not my fault virgin media sucks poopoo
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David Maltby
(@Malt_84) reported
@virginmedia Hello, I'm still unable to register my new account because the email is still locked to my old account. I've called customer service but it's not working.