Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Emery
(@memery22) reported
@sammy_pye @virginmedia I know! I was with sky and think I’ll have to go back and no one ever to talk too! My internet is on and off all the time and even when raising an official complaint I still don’t have a technical person to talk to!
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Jill D 💙
(@mmaryJ) reported
Internet, phone and tv were down for 4 hours (Virgin Media). I was forced to listen to music and build a piece of Ikea furniture that I’ve been putting off. Had a really enjoyable afternoon.
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Russell Lewis
(@Russell95402372) reported
@virginmedia I’m missing the boxing because of a problem at your end I can’t book it! Now on hold waiting for someone to answer my call 😡
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Carlos - aka cajogos
(@Carlos_Tweets) reported
@virginmedia I tried calling your number for help with a specific topic but any of the options given aren't what I am looking for. Trying to take over my mother's account. Is this even possible? I already manage the account for her and pay the bill, but it's still in her name.
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Sumaiyah 🦋✨
(@OneLoves_Butera) reported
@alexshxrlock @virginmedia Not my fault these companies are crap. My poor grandad is so confused and is now ill
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Claire Davies
(@ClaireD98082124) reported
@virginmedia broadband down AGAIN! So fed up with @virginmedia
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Kirsty Ames
(@kirsty_ames) reported
@virginmedia just tried to call your help service and it says it’s closed, even though your website says it closes at 8? Ive got no WiFi and now can’t fix it till tomorrow?
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Michelle Emery
(@memery22) reported
@virginmedia Better connected!!!!! Internet on off on off and no technical team to call!!!! Terrible customer service even raised an official complaint and nothing! Will have to contact the ombudsman at this rate
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Chris Page
(@ChrisPage18) reported
@virginmedia I don’t see the point in the live message service. The website one used to work now it just says use WhatsApp but nobody ever comes back and when they do they go on a 4 day 40mim break
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.