Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G_UN1T
(@Takhar01) reported
@virginmedia is the network down in the Dudley area. No internet what do ever????
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Justin Gallagher
(@JVLGallagher) reported
@virginmedia Virginmedia. Sort your internet issues out. Yet again, 2nd time in a week and the internet is out again. There is surely some breach of contract issues here. Completely unreliable service. How long will it be this time?
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matt
(@sirtrevsheader) reported
@virginmedia It started working again the following morning but the other problems with poor WiFi still exist, my contract has expired and I can never get through to your customer service desk. It is almost as if I am stuck with the service you provide.
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Osy
(@Osy18279343) reported
@virginmedia Cannot get through to call centre Cannot cancel my contract disgusting service
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Peter
(@pmcpface) reported
@virginhelp No one from Virgin Media will call me back. I was promised a call from the Executive Team last Sunday and have heard nothing since. They are ignoring my emails and my messages. Please help.
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julie
(@julieclark71) reported
@virginmedia why does my internet keep going off? RM82FW I can’t even watch films on demand because the internet is so bad
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Conor Slatter
(@Conor_Slatter) reported
@virginmedia I am trying to log a complaint against the quality of service I am getting from my broadband for weeks now and no one wants to seem to know, we rely on our broadband for work nowadays and to say virgin has let us down is an understatement
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Jade
(@abraxas__) reported
@virginmedia Does anyone ever pick up the phone?? 30 mins on hold to tech support, I'm out of contract, been with you 5 years, I have a broadband fault and no one is answering, time to give Sky a call I think if no-one picks up soon!!
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Matt G
(@mtt_g) reported
Can’t believe @virginmedia have laid fibre right past the only street in Clowne without any sort of super fast broadband service 😢 Could we tempt you down? We’d love to get a Mbps reading in double digits.