Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Small
(@GillSmall3) reported
@virginmedia Help trying to cancel made redundant can not afford especially for a service that is permently dropping out and going up in price. Nearly two hours on the phone passed around then cut off started all over again cut off again just want to lower bills PLEASE
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Iain Muirhead
(@IainMuirhead) reported
Customer service from @virginmedia beyond appalling. Home schooling and working from home rendered impossible because @virginmedia equipment has failed. Refuse to send anyone out because they can't detect fault at their end. Literally all day on the phone. Avoid. Avoid. Avoid.
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Garry
(@coupe_garry) reported
@virginmedia I am sick to death of this company and their incompetence. I want to make an official complaint now.
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Tojian
(@Tojian1) reported
@virginmedia No, that is a generic error message. This download issue happens as a result of the packet loss/socket error, you can see on the top right hand side of the screenshot most packets are lost. On the bottom right, you can see the trace and it gets lost somewhere in your network.
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TerraceFabulous
(@TerraceFabulous) reported
@ricky_sundar @virginmedia It’s crap, similar issues here. Last person cut me off because I refused to agree to call back again in a week to see if so done could help me then. It’s a shambles, all outsourced to god knows where and no one cares. The onky U.K. but is their retention team surprise surprise
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Vikesh Mistry
(@_VikeshMistry) reported
All day without any internet and over 4 hours late waiting for the new hub to be delivered... awful service @virginmedia
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Mark Gurney
(@MarkGurney1) reported
@virginmedia I just tried a 2nd time to get through to cancel my contract and again the phone goes dead after speaking to someone and going on hold. Please advise as I don't understand how I can cancel without speaking to someone?
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Evonne O
(@limegreen83) reported
@virginmedia I don't run the place but one of the people who us stuck without any Wi-Fi. Had this discussion on one of of my other Twitter accounts which has gone no where. As I said you should be shut down for good.
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TerraceFabulous
(@TerraceFabulous) reported
@Louiseg13423454 @virginmedia Have they helped you? I’ve the same issue. I dined hours trying to get through and when I do they deliberately cut me off. They make me feel like it’s my fault. Im switching services, Virgin isn’t great when you need help.
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Ashleigh Sheppard
(@AshShep3) reported
@virginmedia @TomMockridgeVM your colleague KT was able to check my account based on my complaint reference. I assume your previous ASAP comment was given with no actual information supporting it.