Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Zaman
(@Maphew) reported
@virginmedia My bad there are NO OUTAGES IN MY AREA . This is local to my hub. 49 minutes wait on phone and you cut me off! This is extremely poor service
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Scott N
(@Scottnesbitt) reported
Is anyone else around Belfast really having problems with @virginmedia recently? Paying over £100 for a service which goes down at least 2/3 times a week.
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Aisling Purcell
(@AisPurcell) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
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nandam
(@nandam4422) reported
@virginmedia In continuation to your awful service, we again have no internet since morning.
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M
(@margotkxxx) reported
@virginmedia can I have some help? I’ve been trying to get hold of someone since Christmas
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bruno legros
(@frenchguyinuk) reported
got an e-mail from @virginmedia saying my bill go up by £4. Don't have a correct TIVO box working, the catch up doesn't work must of the time and the IT team don't know what the code on the TIVO show is!
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Terri
(@xtloux) reported
DO NOT go to @virginmedia 😡😡😡 honestly box and internet never seems to work and they don’t answer their phones but then provide an automated service and hang up! AWFUL service. #byebye #virginmedia
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Thomas J Delany
(@What_TJD_Said) reported
@virginmedia Its the lack of communication that's the issue. The previous engineer identified a frequency issue, put an adapter on that worked for about 3 days and the issue came back. What is the issue? I just want what I'm paying for.
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lincsgeezer
(@lincsgeezer) reported
@virginmedia Not again. Oh well here goes. Wireless 4mbps. Wired 30mbps. if you look at this trail of issues I have not had anywhere close to what I pay for. And now I have been on hold for 38 minutes. How much worse can you get. Don’t apologise I only want what I pay for.
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Pizza lover
(@PizzaLover88) reported
@MattJCarms @BBCWatchdog @virginmedia I hear you, can't even speak to anyone to cancel!!!! I reckon their directors/executive team may be interested to hear about this, you can find their details on the companies house website 👍