Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rugby Web Design
(@rugbywebdesign) reported
@virginmedia But I cant get through! (As per my first tweet). I don't have a VM phone or account number, so get get passed the automation. This is why I came to Twitter. Why cant you help me? Or refer to a colleague?
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jamieleelane
(@jamieleelane) reported
@virginmedia your customer service team is abysmal! Trying to get in touch with your pre install team, as you seem to think it’s okay to push back an install by 10 days without any information as to why, so helpful when your a homeworker and have already taken the day off work!!
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Sirus
(@SyrusThaVyrus) reported
@virginmedia That's the gist of what has happened to date. Multiple complaints outstanding, all of which are lies or failed promises. Not happy at all, told I can pay £200+ to leave early as only alternative. Feeling massively unvalued, particularly as I've been with VM with no issues for yrs
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Samad Mahmood
(@shmed_10) reported
@virginmedia ??? I didn’t know the service you guys advertise is IN THE SAME ROOM AS THE HUB AND VIA ETHERNET CABLE that is laughable and false advertising
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Samad Mahmood
(@shmed_10) reported
@virginmedia wow, just spoke to virgin media customer service and they outright said they cannot help me with my internet issues and provide me with complaints procedure, I have a recorded call to prove this
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Chris Deeley
(@ThatChris1209) reported
Anyone having Virgin Media problems? Had to be hotspotting off my phone all day, not ideal
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Shaz
(@shazh6367) reported
@virginmedia My boosters that have never worked properly. And now I see they don’t even have the correct wifi network name and password on them.
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Sirus
(@SyrusThaVyrus) reported
@virginmedia sent a text using the BOT service you have. If I call, I will have to go through the hassle of explaining everything to someone from scratch again, probably only to not be handled adequately. I would prefer this was investigated and I was called, as a manager was supposed to
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Rugby Web Design
(@rugbywebdesign) reported
@virginmedia But I cant get through! (As per my first tweet). I don't have a VM phone or account number, so i cannot get passed the automation. This is why I came to Twitter. Why cant you help me? Or refer to a colleague?
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Jordan
(@Jordan00008784) reported
@Strippin @virginmedia Have you tried down the back of the sofa theres normally a lot of **** there 🤔