Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@mugtree) reported
@virginmedia Yes. Done all that. So what are you going to do? If you can’t listen the recording then there is a fault your end as she said. I am still waiting for you to fix it and contact me about the problem. Nearly 72 hours since I reported the issue to you and you have done nothing. Poor.
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G
(@mugtree) reported
@virginmedia Totally useless support from @virginmedia. Directed to a number that never answers and if they do they’ll have you going around in circles for hours. Twitter support that just moves you on. And a text message bot that puts you into a another circle. Unacceptable.
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Stick A Fork In Me
(@drmackie2000) reported
@virginmedia If I am certain I wish to leave is there no way I can just cancel online? It would save me a lot of time and free up an adviser for someone else.
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Charles Duck
(@charlesduck) reported
Hello @virginmedia your complaint handing is useless. First letter denied there was a problem. I replied five days later giving evidence and you replied today saying since you never got a reply you assume I was happy. Maybe you should check and read you mail better. Pathetic.
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Albinocappuccino
(@Albinocappacino) reported
@SaldecoLyon @virginmedia The endless loops are the worst. Last year I ended up going through about 4 different people, then finally on hold for 45mins, and then they just cut me off!
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MonTehg0ats
(@monthegoats) reported
Thanks virgin media for your internet not working and making this year even shitter. Impossible to work. Fs.
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Homez78
(@Homez78) reported
@BigAl_91_ @virginmedia MIne has been not right all morning either... such a rubbish network..
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Adam
(@Rs_ToothFairy) reported
@virginmedia I have been through the service status, followed all the things suggested and still no look getting my speeds back up anywhere near the 600mbs I should be getting.
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Wozza
(@__Wozza__) reported
@virginmedia Same as before in that no one has dug the road up or laid the cable which is the problem from March.
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alan clayton
(@BigAl_91_) reported
@virginmedia Not working at all