Virgin Media Outage Report in Truro, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 04: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (10%)

4. 

   TV (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• grannyluvsdub (@grannyluvsdub) reported 36 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• Sophie Sweatman (@sophsweet) reported 57 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• TheRealManDelorean (@SLEEBOSS) reported a minute ago

  @virginmedia hello, had a landline call early this morning saying he was from tech support and 'fix' my broadband speed? Didnt go through security at all, wanted me power up my laptop?

• Blackforce (@blackforce) reported 2 minutes ago

  @virginmedia I’ve tried to use your text service before. It’s crap. Times out and everything. Frustrating that you can’t communicate efficiently with a communications company.

• Christopher Lloyd. (@lloyddhr) reported 5 minutes ago

  After moaning about @virginmedia & their totally inept, lying ways, let me put out a positive message about a corporate customer service experience..... @NespressoUK . I Called them with an issue, they were on it super fast. Courteous, quick, honest and a pleasure to deal with.

• pamela powell (@pammy6264) reported 9 minutes ago

  @virginmedia can anyone help to get my wifi back on Internet access denied on hub

• Peter Evans (@PeterEv75315662) reported 14 minutes ago

  @virginmedia Honestly I'm just tired now. I've made 3 complaints now (1 email, 2 by phone) and noone has gave me a complaint number. Its almost 1 month after my move in date and I still have no idea what is happening. Construction team has NEVER contacted me. W12 0NG if that helps.

• Darren Thomas (@DagsJT) reported 15 minutes ago from Warrington, England

  @virginmedia I get the same result hard wired with Ethernet too. It’s not a wifi issue. Also I’m not sure how wifi would decide to ignore an increase in speed and decide to limit itself to the old speed coincidentally. Someone on your end hasn’t enabled the faster speed to my property.

• S.w (@Swneedsyourhelp) reported 17 minutes ago

  @virginmedia I NEED TO CANCEL MY BROADBAND. YOU ARE SO INFURIATING. I CAN'T CONTACT YOU ON ANY FORM OF CONTACT. Set up a viable form of contact and set realistic waiting times. Dont just hang up or end chats or never answer texts and tweets. You cant blame covid for everything!!

• Jay Blower (@JayTheCaptain) reported 19 minutes ago

  Appalling service from @virginmedia it’s easier to contact alien life forms than speak to anyone. So far this week 5 hours spent on hold #jokers

• Zak Carter (@ZakCarter19) reported 19 minutes ago

  @JacobMozz @virginmedia Virgin media have got to be the worst in the business...

• Christopher Lloyd. (@lloyddhr) reported 25 minutes ago

  After moaning about @virginmedia and their totally inept, lying wats, let me put out a positive message about a corporate customer service experience..... @NespressoUK - Called them with an issue, they were on it super fast. Courteous, quick, honest and a pleasure to deal with,.