Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Middleton
(@trevormiddleton) reported
@simondowser @frankcottrell_b @virginmedia As I said, it's useful only as part of a co-ordinated strategy, including: • make sure you opt out of marketing if you give your details online • make clear to anyone who does call that you want no more calls • block persistent offenders, etc. There's no one magic solution.
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Nicola Bradbury
(@Nicola9805) reported
@virginmedia why did I change from Sky to yourselves?? I've had no end of issues with everything! And now I'm tied in for 18 months! Poor connection to extra boxes, bad signal on laptops (highest broadband), cannot even watch a full episode on demand without some form of error 🤬
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Jasperjohns
(@justa80) reported
@virginmedia As above, I am unhappy with the service compounded by the new beyond inflationary increases to my services. Therefore I would like to cancel and move to another provider. Yet it seems impossible to do this so maybe I cancel the direct debit?
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Beckie Howett
(@beckiehowett) reported
@Louise_28x @virginmedia Think its down across the board, was streaming box set and same message appeared 🙄
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Lionel Ducker
(@LionelDucker) reported
@Louise_28x @virginmedia I am having the same problem
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John Anthony
(@JohnAnt70) reported
@virginmedia my broadband has been poor for the last quarter of last year and horrendous for the last month, just giving you the heads up before you lose a good customer !
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Downton Designs Ltd
(@downton_designs) reported
@virginmedia really slow Broadband in WN4 area. Keeps dropping out but your website is useless as usual. Been like this for a few days. Why am I paying you?
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Stu Wood
(@IamAnimalchin) reported
@Zero_Star @virginmedia Cancel your direct debit. I'm sure they'll get in touch. That's my next step.
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niamh velvet | 🔞+
(@niamhvelvet) reported
@virginmedia is ******* shite sometimes. The amount of times my internet goes down in a month is ridiculous, and any time you try to call to get it resolved they redirect you to an awful automated message system.
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Nicky Pinnell
(@nicky_pinnell) reported
@virginmedia I need help as it seems @virginmedia does not allow me to watch a full series on ITV hub when apparently you can