Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/20/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BeardedHound The Bearded Hound (@BeardedHound) reported

    @JimSterling @virginmedia Virgin are total pish. Not had 1 problem at all since going with sky. Virgin I was on the phone to them every other day.

  • Broker123 Scott Broker (@Broker123) reported

    @virginmedia are you going to fix the problem with the broadband in the NG16 area, I have been without internet since 1pm today. Couldn’t do any work for my job at all.

  • PETERDFF p d (@PETERDFF) reported

    @virginmedia Once again bank holiday weekend and no service .

  • the_VHT TheVHT (@the_VHT) reported

    @Joolscarson My husband rang virginmedia to cancel our tele today and chatted to the women for ages about it. She was saying how worried she is!!!!

  • Sabirchoudhry chs786 (@Sabirchoudhry) reported

    @virginmedia Also, when I renewed I was told we would get a new router but this has never happened. This router is dated and old. Offering high speeds with a useless router is a scam because you will never be able to fulfill those speeds you advertise with these useless routers.

  • nasherxxx ❥ Ellese (@nasherxxx) reported

    @virginmedia Hello, I have plugged the new hub etc in. But it’s still not connecting to the internet etc. can you help please?

  • helenbaileyuk Helen Bailey (@helenbaileyuk) reported

    @virginmedia This just tells me if there's 4G or 5G in the area, not if there are any problems. Am I missing where to check network problems?

  • amandafscott1 amandafscott (@amandafscott1) reported

    @virginmedia Page where u log to claim for loss if service

  • plummerkevin1 Kevin Plummer (@plummerkevin1) reported from Richmond, England

    @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

  • IrisUshiromiya Iris Ushiromiya (@IrisUshiromiya) reported

    @BlakeAgnstMachn @JimSterling @virginmedia Fortunately those aren't an issue in the UK, at least ostensibly, because they're basically all using the same lines that BT put in ages ago, so... Actually, I guess that might not be the case for fiber, dunno.