Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luay
(@streamFINELINE) reported
@virginmedia hey? why have i had no TV all day and when they say call back at 6 they say they can’t help me till Saturday ??
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Toks Aruoture
(@toksaruoture) reported
@virginmedia I need help accessing my account online. I am told to dial 789 to rest my password. I can't dial out as I'm abroad and my phone appears to be barred from international calls. Can't text or receive texts, can't call, can't log in.
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Leon snotsky
(@sme30) reported
@virginmedia my broadband has been dropping in and out every night around this time. What is the problem? Belfast area
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TPL
(@TPL10081737) reported
@virginmedia Totally confused, because your organisation is so useless, I have not been awake to report anything, because for a month you have denied there is a service! secondly, it has work on and off during the day, so that way you will get out of any responsibility you should have!
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salt
(@Saltiwnl) reported
.@virginmedia hello can you actually respond please been trying to fix my ******* internet for 2 weeks
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia I have a hub3 on m100 how to I get a wifi pod. I won’t be paying extra as I know you are putting prices up again. I am a loyal customer so I expect this at no extra cost. Please advise!
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wow okay
(@NormaIack) reported
Virgin media are easily the worst broadband provider in the UK
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Sean
(@Seaaannn_) reported
@virginmedia had a engineer come out to fit our virgin media today. Was on hold for 3 hours to get our internet connected and instead of doing it they put phone down and now your lines are closed. Worst costumer service I’ve ever received, should be ashamed of your staff.
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SammJohnoo
(@sammjohnoo) reported
@virginmedia new broadband customer today and still not been activated!! What’s going on
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stuart whaley
(@stuartwhaley2) reported
@virginmedia i’ve kinda given up if i’m honest , it shouldn’t be this difficult to sort , don’t understand why i need to put it on a forum for virgin to help me