Virgin Media Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (3%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Hunter
(@Grufferhump) reported
@virginmedia Went through your restart the hub rubbish, then to be told an engineer needs to come round, then problems in our area, fixed by 1600 tomorrow. Really really poor service, I'm going to be leaving
-
P
(@P_Antilha) reported
@virginmedia You need to refund your customers @virginmedia for poor service! Service is getting worse from an originally poor baseline. Can't recommend them; avoid!
-
Emma Down
(@EmmaDown13) reported
@virginmedia We’ve had them for 5 years and then suddenly removed at 4 pm today. Person on the phone no help at all.
-
RH
(@GameRyanPlays) reported
@virginmedia hi, I've accidentally signed up using a wrong email address. How do I fix this?
-
IDIC
(@CharlieIDIC) reported
@virginmedia and the broadband is down again…every day and no response from virgin at all
-
Mikey Cattell
(@mikeycattell) reported
@virginmedia I cannot believe this - chatting on WhatsApp and apparently I have two accounts and now I’ve been emailed told my installation is delayed - it should be delayed forever cos I don’t want this ****** service. Please cancel this crap, it’s driving me to levels of anxiety
-
Phil Bach
(@Phil_Bach) reported
@virginmedia Which is compensation for 2 solid days of complete outage .. we’ve had a month of intermittent outages throughout the day . Have raised a complaint through the portal
-
Kian
(@Kiank1888) reported
@virginmedia wanna sort my wifi out its so bad
-
Elizabeth Train
(@pug2black) reported
@virginmedia Hi - very nice engineer fitted new box, tested and left. It seems I’m not alone and several in our road are having the same issues. Our supply has gone off again, an engineer is visiting another house tomorrow. But it’s not our properties it’s the Virgin in the road supply
-
Emily Robinson
(@EmilyRo58652454) reported
@virginmedia Please can you sort out your internet in Southampton?! There has been outage issues all day today and yesterday.