Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diliana
(@diliana_rivas) reported
@virginmedia I have been trying to get in contact with the customer service for a week and it is impossible, please give me one way to have my query sorted out, thank you.
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Hannah 🙋🏻♀️
(@missradders) reported
So @VirginMedia are being useless and trying to still bill me on an account they’ve confirmed they were closing. After being charged to be on hold for an hour today and their text service refusing to help. What will happen if I just cancel the direct debit? Anything?
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Chloe Anne
(@ChloAnneC) reported
@ICMarketing_ @virginmedia @skytv He was laughing at me for having no internet for 6 weeks! Going about how awful his day was,how people had been going at him all day, couldn’t string a sentence together without slurring his words.Wish Sky had internet access at my postcode!Never had problems like this with them
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OnMars
(@Its_OnMars) reported
I HATE having to end my streams because of internet problems but yet again Virgin Media let me down, feels bad man
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Ryan Kearney
(@rainbow6kane) reported
@virginmedia No still no answer can you arrange for a call back? Or cancel my account ?
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Mitch
(@GordonMitche11) reported
@virginmedia terrible service. An hours wait and yhe@ someone that cant help
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Rashid Iqbal ☔
(@Rashidfreed) reported
from
Kensington, England
@Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!
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Mike Constable
(@mikeconstable12) reported
@virginmedia having an absolute disaster with my father in laws device management options.. he’s pulling his hair out (rest of it anyway) He waits the full 28 days in an attempt to use his new IPAD but can change them! Help!!!
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Mike Wand-Tetley
(@WindsurfK59) reported
@virginmedia What an absolute joke! An hour and a half I spent waiting on hold for the cancellation team only to be cut off!!!! You are an absolute joke of a company! If anyone is reading this and thinking of joining Virgin, just save yourself the pain and don't, they are the worst company
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Nick Miller
(@nickmiller50) reported
@virginmedia and so I waited almost an hour to get through - spent 15 mins speaking to someone on a terrible line and when she went to check something with a colleague, she cut me off - what’s happened to your customer service?