Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Norton
(@LetsGetNorty) reported
@curryspcworld Your service is disgusting! I bought a new Mac and Nintendo switch on Black Friday and told next day delivery! You hang up on me and no one will speak to me! Worst service ever! 2nd to @virginmedia
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Debbie
(@Sparkles_Debz) reported
@virginmedia has the worst anti virus scan on their email ever! Don’t have the problem with Gmail or any other provider.
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Rob McNicol
(@McnicolRob) reported
@virginmedia Nope. I still don't get the speeds that I am paying for.....despite virgins attempts to fix it.
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Rabnour
(@Rabnour1) reported
@virginmedia very bad customer service!! I called to say I’m getting an issue with my broadband and they say it’s my fault for the WiFi and they said it’s my fault for connecting to many devices when I’m paying for 350mbps and they say it’s my fault! They are unwilling to help me
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Karen Blakeney
(@karen_blakeney) reported
@virginmedia Still waiting for a response what an absolute joke of a service 2 days I’ve been unable to work and educate my daughter
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🌈 Kiandy, Brilliant Animator
(@kiandymundi) reported
Maybe no stream or vid today bc @virginmedia are giving me the worst service imaginable and their call centres have over an hour wait and an unhelpful robot telling me to reset my router like I'm sort of technologically inept pensioner
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PL84
(@DeviousPL) reported
@virginmedia I have called up and got some offshore worker who was rude and couldn’t speak English. I am not desperate for the money so I will wait and just send you a summons if you don’t bother sorting it out.
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Customer Service
(@vmbusinesshelp) reported
@kenny_marland @vmbusiness @richardbranson Hi Kenny, really sorry to see this, if the service is a business mobile please drop us a DM with the details
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RICHARD MILLS
(@rmills599) reported
@virginmedia Any chance of any customer services that its possible to speak without waiting for 90 minutes on the phone. Plus perhaps keeping a promise to a customer? I dont think Virgin are capable of either of these.
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steve
(@nevertime19) reported
@virginmedia I can't find the number to phone for a problem with my internet