Virgin Media Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
-
Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mandy priest
(@lakingsfan82) reported
Thank you @virginmedia for rebooting my fkn TiVo box during @bbceastenders 🤬 not a happy customer now I’ve missed OST of it as it takes ages to reboot #virginmedia
-
DonnaQ-McGee🙋🏼♀️
(@Qshush) reported
@virginmedia Ok. I’ve done status check. Surprise - no issues yet my landline still isn’t working! Your site just takes me back through the same routine, wasting my time and providing zero customer service -this is beyond a joke @virginmedia -I shouldn’t have to call you out here to get help!
-
ANFIELD SOUTH
(@SerendipityShah) reported
@virginmedia They said a manager will call me back. They didn’t. They said my internet will be back up and raining in 24 hours. It hasn’t been. You have tweeted me a reply over 20 times. But your refuse to take my call or fix my broadband.
-
Mostly Grumpy
(@mostly_grumpy) reported
Virgin media should just take out a full page advert saying ‘**** Off Lozza’
-
Michelle
(@_Michelle_R7) reported
@virginmedia Theres an issue in my area which is now not going to be fixed until 8th February. 🙄 4 of my children missed online lessons today due to it and now I have to put up with it another 2 weeks. Nightmare 🙄
-
Philip Omnis
(@PhilipOmnis) reported
@virginmedia @virginmedia Just started experiencing issues again. Can you guys confirm that you're not throttling my upload speed as it's a basic prerequisite of streaming, and also something that is not agreed in the contract. #virginmedia Week 3 of Problems...
-
angela pearson
(@angela_pearson) reported
@itvMLshow virginmedia tried to get my bill reduced after you told me it's being increased by £3.50 to over £45 a month for 100 mg broadband only shame you cant help loyal customers I tried @MartinSLewis
-
Gemma
(@gemma4020) reported
@virginmedia Code was 7012, we have that resolved. But the pixelation is still awful, this TiVo was sent to fix the pixelation problem on my previous box. I'm still waiting to speak to someone, I've wasted hours on the phone only to be hung up on before my call is answered.
-
Duncan Philps-Tate
(@DuncanPhilps) reported
@KerryThomas20 @virginmedia Interesting. Had @virginmedia installed last week. Cabling team totally failed to do anything so left it for "indoors" technician. He made s good stab but we also now have temporary cable run which will need perma fix. Or I will get cross. And: it drops the connect a lot so far
-
Anne Bell
(@koffee_truffles) reported
@virginmedia All I want is the 2 WiFi Boosters your app told me I needed in March! I've called, live chatted and I've used the help blog. No joy. My package is "too big" so I can't order them via the app. Please just send me my WiFi Boosters!!