Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 11/27/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

  • Lizzy11268 Liz Barnsley (@Lizzy11268) reported

    @virginmedia Ah sorry. Late shift for me so unfortunately not. Let me see what happens tomorrow and I'll come back to you if the problem persists. Thanks for responding!

  • Posh_TRAMPtoast Hana Rathyal (@Posh_TRAMPtoast) reported

    @virginmedia is the wifi down in Area22? LS28 7T it’s been dropping this morning and no signal since 11am

  • Yappy_10 Tony Yapp (@Yappy_10) reported

    @virginmedia The engineer you sent out after three days found the issue, and we were told someone would be around to fix it the very next day (no one came) 17 days later and a complaint put in and still absolutely nothing.

  • AndrewFishy1 Andrew Fishburn (@AndrewFishy1) reported

    @virginmedia Internet is off AGAIN, I am trying to work from home, Sort this out, virgin app says there's an issue in my area. had to switch to 4G..... not really good enough, works now up my arse for dropping calls

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

  • keybo7 Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • bsr1234 Baljeet Singh (@bsr1234) reported

    @virginmedia There is not point of any responses from @virginmedia as these are generic without understanding the issues of customers. Despite given porting date of 9 Nov still number hasn’t ported. Extremely poor service.

  • mgne71 Mark Gibbons (@mgne71) reported

    @virginmedia I done as you suggested back in April and the discount was agreed however it has never been implemented! Only just noticed as I did expect this would be done

  • ichigekii anknow (@ichigekii) reported

    @LDNairamb are you joking @virginmedia should sponsor government , all energy companys but sure not sociaty poor sociaty , some kind off joke !