Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Gee
(@simongeephoto) reported
@virginmedia Your retentions team blamed me for having too many connections to the 200mb line hub ie 2x pc, 2xphone, 3xAlexa etc but your engineer day before said my system is fine and the area issue will be fixed by April 30. Today I still have constant waves of between 0.06mb to 220mb.
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Sloughlover
(@Sloughpromoter) reported
@virginmedia Have to say as a new customer wasn’t impressed with the internet speed we were getting upstairs. Got one of your boosters....now flying with a 100mb...
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Az Hussain
(@azmat104) reported
I am trying to contact Virgin Media. As am out of the country , it’s not possible to call them, so am looking for some one to give me their contact email. If you can help or even if you work for them please let me know, I’d be very grateful. Thanks
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Tom Ferris
(@TomFerris97) reported
@virginmedia Each time I call this number you keep giving me it's just an automated service everytime. It makes 0 difference to the issue. So can someone human actually call me or am I just stuck in a loop of never getting this issued looked at properly
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Richard Simmons
(@RichardJSimmons) reported
@virginmedia It's down again... Just booked another appointment, speaking with neighbours they are experiencing the same issue, might be worth looking at something outside of my house 👍
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Ian 🏴💙
(@iantjames) reported
@virginmedia hi I’ve just had a call from someone who said they were from virgin media’s technical support and wanted to check if it was genuine?
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Sykes
(@Tommy5yke5) reported
@virginmedia now i am seeing there are no issues found but yet i am still having the same problems, this is not even funny anymore
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Real Board
(@theboardlfc) reported
@statoblue @virginmedia Unbelievable the guy on the phone ran tests told us router problem, job note to replace, engineer must be paying for router as he refused to do it, speed upped, said wifi channels were closed blamed previous engineer he opened them up and back to square one today
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Dan Finn
(@danfinn69) reported
@virginmedia any idea when the Radioline app will be fixed on the V6 box please? Be down for a long time.
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erpheath
(@erpheath) reported
@virginmedia You say that this is not the best service you look to provide, but the problem is that none of the things that the team said they would do have happened. So this is the reality: @virginmedia demonstrate apathy towards fixing problems and treat customers with contempt.