Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/28/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodz1984 Jodz B (@Jodz1984) reported

    @virginmedia @rasthulhu Service page isn’t loading. Same issues in southampton. And as I start working from home this week this doesn’t bode well…

  • eskimodaryl Daryl Brady (@eskimodaryl) reported

    @virginmedia The problem is you haven't provided any alternative means of communication whilst the service is down. There should be contingency plan from yourselves to still be able to provide a service. Your customers pay alot of money to not receive in this instance

  • timfen8 T Fen (@timfen8) reported

    @virginmedia pathetic service. Trying to contact them for 2 days. They don’t recognise my email address despite sending my bills to it! Round and round in circles.

  • 1280sue SueCr 🐯🧡🖤 (@1280sue) reported

    @rasthulhu @virginmedia for over a week now, went off again an hour ago, tv, phone, internet. TV has been dropping out for a while now, minor gliches every now and again. so annoying. Cant even get on their website at mo to cancel

  • _J_A_D__ JAD (@_J_A_D__) reported

    Hey @virginmedia I upgraded graded to 500mb and ever since (yesterday and today) I’ve had nothing but drop outs and issues, unable to have work meetings all day. Do I get a new router for those speeds and additional devices?

  • Jackrider71 Jack Poole (@Jackrider71) reported

    @virginmedia New customer, only been with you 1 week. Had nothing but trouble. Haven't had a day without internet going off repeatedly. I'm thinking of cancelling my service as it's within cool off period.

  • 1982Starscream Starscream (@1982Starscream) reported

    @virginmedia Your service checker is broken

  • 1280sue SueCr 🐯🧡🖤 (@1280sue) reported

    @virginmedia what team, cant get on website, phone keeps going off so waste of time there (attached to 24 hr carelink as well) All off this morning for a short period, 2nd time in a week. Cant afford the huge jump in monthly bill any more for crap service so will be cancelling.

  • maggielove Helen Baker 💙 (@maggielove) reported

    @virginmedia I casnot afford to pay over £50 a month for consistently poor coverage

  • nalafer nala (@nalafer) reported

    @virginmedia what a disappointment your service is , spent two hours on live chat only to be told i will have to ring a number, the number given was wrong and you can not get through