Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthorse
(@smartesthorse) reported
@virginmedia and its been off and on all morning today! I pay you FIFTY TWO pounds neighbour has better service plusnet £32 why are you more than 50% more for inferior service please? Please explain your pricing
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Elsie
(@fuckadoodledont) reported
@virginmedia I don't remember giving you permission to text me with service updates. Just to know that it was me that rang you. Quit taking liberties... or as i call it... the piss.
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Emma Louise Ornsby Writer/Artist
(@tizziebagwash) reported
@virginmedia @SpotifyUK Hello @virginmedia we would love it if our mobile phones worked. Been on phone for 90minutes and getting no help...but a department said...'our service is useless as there is a mast problem so best off going to another company' how helpful. Having to use landline which is costing
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Caroline Ronsley 💙
(@CarolineRonsley) reported
@virginmedia I don’t want to talk to a community! I currently pay you for a broadband service ! After over two hours spent on the call to customer service who kept dropping call, virgin Gadgets Recovery Team says the fault is with virgin Broadband
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Why is your service rubbish the past few weeks? downdetector is showing countrywide problems, I’m not even getting 500mb speeds…..utter joke the past month 😡you can’t even be bothered to reply in the community forum to my question…can’t wait to get out next year
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David Howe
(@davidrochehowe) reported
Any one having issues with Virgin Media in Dublin/ Rathfarnham??
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Danielle Bennett
(@Dissaronoid) reported
@virginmedia Yes. Still the same problem
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Igor von Rottenkrotch
(@mike_e1966) reported
@virginmedia I can't connect to my WiFi... help!
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Emma Louise Ornsby Writer/Artist
(@tizziebagwash) reported
@virginmedia Multiple. Virgin have offered 10 refund for lack of service since March. Really really bad