Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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box2box beef 🇵🇸
(@bigbeef10) reported
@virginmedia Thanks for replying. My internet is working again. How do I cancel my engineer appointment?
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Christine Gray
(@Iuckythirteen) reported
...as poor old Joseph took his @virginmedia box to Woking @Morrisons alas, there was no room at the @CollectPlus Inn 🎻 (worlds tiniest violin)
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David
(@David16613497) reported
@virginmedia I have checked & it's says there is a fault in my area.. no-one from virgin media has said what has caused this issue. Can you please tell me what's going on?
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Rose🌹🏴
(@rosijones) reported
@virginmedia I called the number, all i had was an automated bot that said there was an internittent issue and ro call back in 24 hours. This is day 3.
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Gia Clarke ♡
(@giaxclarke) reported
@virginmedia Could I not arrange just for someone to give me a quick call please or give me a number for someone that could help me as ideally wanna get it sorted this weekend?
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Jimmy Hampson
(@jimmy_hampson) reported
@virginmedia Good morning. Since about March this year. Every evening, between around 11:30-12:30 am the broadband goes down for around 20-30 minutes. Every now and then I can accept, but Every night? That's not right.
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Danny
(@ManUknighted7) reported
@alchemyintheuk @Ofcom @virginmedia Absolutely agree! Also what is the point of their compensation scheme when you don't qualify if the Internet comes back for 5 minutes per hour? It only takes them to provide a few minutes of broadband to be able to claim there is not a full loss of service
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Hooverpants
(@Hooverpants) reported
@virginmedia so you choose to close down your mobile phone offering and then can’t provide me with a PAC code as there is an error on your end and I might get it by Monday!! Not good enough I’d like it escalated
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Dante Fontaine
(@Doom_Of_Shadow) reported
@virginmedia Hi there, my wifi has just suddenly disconnected from devices. Router is still visible, but when I try to reconnect, it says the password is wrong, even though I haven't changed it. Ethernet still works fine. Any help?
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Panettone in the Bone
(@BreadintheBone) reported
@virginmedia See? That’s blaming the customer. My security was fine. It was social engineering and your security procedures that allowed someone to phone up and spoof you, getting access to my account. Had you sent an alert to my Virgin phone, I could have said, “It’s not me!”