Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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His Most Honourable Guy of Thwarts
(@GThwarts) reported
@MPSWestminster Whoever wrote this has to compete with the poor sod who had to try and make the new cycling channel on virgin media sound like a good use of money. Neither came off particularly well, but at least the Bike channel wasn't paid for the taxpayer
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GeordieNick
(@GeordieNick2022) reported
@virginmedia some of your staff is rude as and tells lies in the disconnection team.. I had to sit for 20 mins and let a irish bloke waffle absolute rubbish, and wouldn't let me speak, waffling total shite about how you need a min 50mb connection to watch Netflix (LMAO)
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Laura Webb
(@we91017001) reported
@virginmedia Customer service is poor. Your staff will not come out to help my 90 year old grandad his tv box working. He is partially blind and has dementia so needs technician assistance
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Joshua Woodward
(@craft_joshw) reported
@virginmedia my broadband has been down for over a month. I have called customer service nearly 10 times. I have had no help and I am still without service. Can someone please help
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David James Morgan
(@Dailaughing) reported
@virginmedia You are part of Virgin. My partner is no longer one of your customers. She has moved to BT - they answer the phones after a short wait, they understand the questions we ask, they actually help. Virgin customer service is a waste of time. Shame on you Virgin. We just give up!!!
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Kathryn Cook
(@Kathryn_Cook1) reported
Well done @virginmedia, yet again I can’t login to see sky sports 👍🏼
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GeordieNick
(@GeordieNick2022) reported
@virginmedia Well after him telling lies for 20 mins he realised I wasn't going to fall for his patter, he tried bless him, suppose its his job, the fact he was rude and didn't let me speak much was annoying. the outcome is we have handed notice in as moving to soeone else at end of contract
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Joshua Woodward
(@craft_joshw) reported
@virginmedia That there is an issue with the box@on the street and that there is no connection coming into the apartment. Previously have had no issues for 2 years
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Joshua Woodward
(@craft_joshw) reported
@virginmedia There is an issue with the box on the street I am told. I have not been when this might be fixed. I have called numerous times. Been given different dates with no avail. All I ask is give me a date for repair or release me from my contract so I can find another provider
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Helen Kasparian
(@Helliebean) reported
@virginmedia Just got our second installation cancellation text the night before install. Same generic message (already established contents to be untrue). Two days now booked off work and wasted and 'reply' function not working. What say you Virgin?