Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 12/31/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Total Blackout
United KingdomNewquay TV
United KingdomNewquay Internet
United KingdomTruro Internet
United KingdomPenryn Internet
United KingdomHelston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • snout12 Dale (@snout12) reported

    @virginmedia geez 3 days now with broadband issues dropping in and out. status said will be ok today at 3:30 nope. still acting up. sick of rebooting retrying, power off power on 🤬. but let's pay more money 💰🤦

  • G_WLG_Wishart Gary Wishart⚫⚪ (@G_WLG_Wishart) reported

    @virginmedia If it doesn't work still I shall upload videos showing the sound difference. Maybe it's a server issue?

  • PaulhB74 Paul H B (@PaulhB74) reported

    @virginmedia Why have you cancelled my appointment for Sat on the basis my internet is fixed it's still broken and know I have to wait till Monday your customer service is appalling

  • charlotteh2912 c (@charlotteh2912) reported

    @virginmedia None of this is working please can you arrange for an engineer to attend to fix this it's ridiculous

  • Officer_Remus ⚠️Red Toothy Battering Ram⚠️ (@Officer_Remus) reported

    @DatBunni @virginmedia I've had problems from day 1. The router drops out constantly and I've given up trying to use WiFi anywhere in the house. It's awful

  • kimbooth21 kim booth (@kimbooth21) reported

    @VirginMediaCorp @virginmedia @virginmedia I have never dealt with a company as frustrating, incompetent and ignorant as yours!! What is wrong with you all!?!?! I feel like ripping my own Effin hair out after a phone call to your customer service!!!!!! 🤯😡😤🤮🤡👽

  • RuthAsp11 Ruth Asp (@RuthAsp11) reported

    @virginmedia Hi there! There is no sound at all and the picture quality is poor. Obviously we have tried all the resetting, switching on and off, checking all the cables etc etc, but no joy.

  • kimbooth21 kim booth (@kimbooth21) reported

    @virginmedia Not over Twitter no!! I am waiting on a callback from management in the next day or two (probably won't happen) It shouldn't have resorted to a callback! It is a SIMPLE thing to rectify, however, customer service can't seem to grasp it or able to sort it! Why????

  • davebarlow4 dave barlow (@davebarlow4) reported

    @virginmedia since the upgrade to TV360 I have had nothing but problems, If I want to watch anything on catch up I have to turn the box off at the wall and wait for a few minutes before turning it back on, only then will it allow me to watch only one programme,

  • GrahamWatsonUK Graham Watson (@GrahamWatsonUK) reported

    @virginmedia for the past 2 weeks our broadband has dropped repeatedly, four or five times a day. The service status checker advises a fault and engineers are attempting to resolve, but it continues. Patience is wearing thin. Can you tell me who I can escalate this to please.