Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ian rook
(@ianrook2) reported
@virginmedia To apparently get one.. being on hold for a further 10 minutes she answers the phone and doesn’t say anything and then hangs up. Now you tell me if this is good customer service or not.. I’m paying you extra for something I only wanted to have fixed in the first place. Didn’t wor
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ian rook
(@ianrook2) reported
@virginmedia Hi, yeah sure. I have had issues with the internet about a month or 2 now. At first I was just resetting the router and it would work again.. in the last 3 weeks it keeps going off and won’t turn on for about 5-20 minutes. I called up and was advised to upgrade my package to see
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Researcher
(@queenie64339913) reported
@virginmedia I booked an appointment. And was told it was a network problem in the area. Virgin Media has a responsibility to inform their customers of what going on and and ensure messages are left on on their website or on customers account.
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SKay
(@AKATheSkay) reported
I'm curious, who are the best internet service providers in the UK right now? I can tell you who isn't! Virgin media. For years we had two internets running and their one turned borderline useless
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Sophie Alice
(@Sophie_Alice_22) reported
@virginmedia your service is SHOCKING! How can we WFH when internet is so unreliable and we can’t even get hold of your customer services...?!
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia Yes I have and it says everything is fine. The signal isn’t always down but it’s very unreliable and unstable. I didn’t have this problem with @SkyUK a while back but was recommended virgin thou I don’t think I would recommend right now.
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Mark Baldwin
(@mark_xc) reported
@virginmedia I have registered on this service and been told I will get a call within 4 hours. They said this last time and I never got a call back so 🤞
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Kyle Davis
(@KyleDavis171) reported
@virginmedia are mugging it, bad internet, overcharging me £40 a month and not picking up the lines or responding to online chat. Stay away...
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Sebastian White
(@SebWrites) reported
@virginmedia This isn't good enough, sorry but it just isn't! This text sends you just through to bot on the phone... what is the point of that? I've already tried your bots I think, or similar to little avail. Come on please, this needs a resolution? I've spent hours on this now...!
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.