Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 02/21/2026 16:50

February 21: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yogi7592 Yv (@yogi7592) reported

    @virginmedia Yea cancel my contract

  • GeoffRogersEU Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?

  • Geoff_Vader_ Geoff (@Geoff_Vader_) reported

    @virginmedia Oh they attempted to delive today,was at work,so will I get a refund for this month as I still do not have the router,I took a day off No package,I go to work, package has allegedly attempted delivery 2 days late. I work to pay for your service,that I am not getting as I work.

  • colleenx_x Colleen Harold (@colleenx_x) reported

    @virginmedia Tomorrow at 5 would be great. How would we contact? Have tried customer service a few times and have been put through to a few people with broken English who don’t understand the problem and sent engineers out without notice when no one is home therefor it hasn’t been sorted.

  • Thornleyc_ carter thornley (@Thornleyc_) reported

    @CelesteSt_Clair @virginmedia @TalkTalk Same, Both houses have Virgin media and constantly go down between 10pm - 6am

  • cullepl Paul (@cullepl) reported

    @virginmedia we've had a fault with TV since Friday 10th. The website says it knows there is a kjown problem and engineer is going to fix it. When will it be fixed? The website has already said the 13th, then the 15th now the 20th. PO8 area.

  • keiran_991 FutKeiran99V2 (@keiran_991) reported

    Virgin media going down AGAIN straight after midnight #virginmediadown

  • Mk3laserboy Simon (@Mk3laserboy) reported

    @virginmedia NOT HAPPY STILL..WTF IS WRONG WITH YOU VIRGIN, CANT YOU DO A SIMPLE TASK??? 3RD MESSAGE IM LEAVING FOR DEAN TO CONTACT ME TOMORROW (16TH) IF NOT GOING TO TAKE THIS MATTER FURTHER

  • teznorth ElTel (@teznorth) reported

    @virginmedia I've had 3 complaints raised after being lied to with every call I have the complaint numbers and also the conversions saved from the community and what's app.

  • trvynicolas Nick (@trvynicolas) reported

    @MDisraeli @virginmedia Is that what this is? Internet down on all devices sporadically and Ethernet connected devices flashing “Ethernet not connected”.