Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alec Templeton
(@altempo11) reported
@DannyTaylorDT @virginmedia @SkyFootball Never an issue on the 🔥stick
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天堂人太多
(@tianshui910) reported
@virginmedia I can’t login my virgin media account. I tried using forget my password but it told me my email address not correct. I can receive my bill notification but I can’t login my account by the same email address?The forget email address not work as well. Well done
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Fabiana
(@iana1964_mrsg) reported
@virginmedia so we wait 60 mins on a call, get a revised price, & then the contract is emailed at a higher price than advised - really ? Is this how you treat customers?
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graham carter
(@grahamc72999873) reported
@virginmedia Red button still not bloody working, don't say we are working on problem,it hasn't worked since season started. You are now *************** out of us customers
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Mars
(@saccharyn) reported
@virginmedia It clearly says an agent logged a complaint on my behalf but the issue I’m complaining about hasn’t been resolved.
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Husky
(@MrHuskyx) reported
@virginmedia Just spoken to someone on your fantastic customer service phone number, while she was yawning and not giving me clear answers!all ask you? What are you going to do about loss of service on multiple times? Couple of pence of our already £100+ bills? Ridiculous company!
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Jon
(@jon_Oncecontent) reported
@virginmedia Thats my question though - why can’t you - Dongle because the service has been poor fitting the broadband - ordered 22 August - order wasn’t done - wasn’t fitted - won’t be until November / its appalling - people hang up / drop calls / don’t call back - Joke
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Phil Robinson
(@philthyrobbo) reported
@virginmedia Yet again, NOT WORKING PROPERLY. Managed to get the Boro match on the red button in the front room when it should be working in mine too, but it's the Burnley commentary AGAIN! Just like 2 weeks ago. Abysmal service @virginmedia.
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Mars
(@saccharyn) reported
@virginmedia A complaint has been logged. I am obviously waiting for you guys to sort that out and contact me back. As per your own company’s complaints procedures. Do I also need to teach you how your company operates?
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game