Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Suze
(@STSue63) reported
@virginmedia It was a webchat last time that went nowhere and took a long time, as I said I am not a customer of yours but I do know the intended recipient of the emails, which you also confirmed were genuine. DM me an email address and I will resend the latest email which was a Survey.
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Faye Cox
(@FayeLouiseCox) reported
@virginmedia absolute joke. Called today to lower my package as I can’t afford it anymore and they want £80 per service disconnection cost. That’s more than my package costs anyway!!
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Rae xoxo
(@Raeoxoxo) reported
@virginmedia assuring me the issue has been highlighted & cables wont be installed on my newly laid drop kerb. But its all just words no clarification. No one has said this is already on the system the Technician will be internally told not to lay cables on my drop kerb. I still haven’t had
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia I have done that still same issues...
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Paul Sharp
(@sharpy55) reported
@virginmedia I already have the app and have followed this instruction every time I’ve had an issue?
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Ashley
(@ashthemad101) reported
@virginmedia I'm afraid I'm losing my patience with your call line. On hold 45 minutes to try and sort a problem with my WiFi, finally spoke to someone for 5 mins, said they couldn't deal with it and will transfer, on hold again for a further 10 mins until someone cut me off.
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Luke Pawley
(@LukePawley1) reported
@virginmedia I already have. This doesn't help. I still have no services. I still have no refund. I still have no help. Nobody wants to take ownership. Last time PZ met me in a chat online and sorted out the issue for me. Why can't someone be as proactive as her?
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Rae xoxo
(@Raeoxoxo) reported
@virginmedia an email response from your Twitter help from last Saturday which will be a week tomorrow. Please can someone help.
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Anny Hooper
(@hooperanny1974) reported
@virginmedia Thanks to Imran for cancelling my subscription. Finally someone who listened and carried out my request! 24 hours is all it too to cancel my contract!!
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Gerard Doherty
(@gdoh86) reported
@virginmedia It’s in my fathers name....you emailed yesterday to say you attempted to call the landline but couldn’t get through. He sat on hold today for 45 mins then your colleague said they would add a note to the complaint an take up to 28 days to hear back...you can call my parents