Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Discrete Tipster
(@DiscreteTipster) reported
@virginmedia 2 hours on. Still no service.
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Rafael Garcia-Navarro
(@rafagana) reported
@virginmedia 2. I can't connect to your router, so I can't see what's wrong (me - of course you can't because the internet is down!) 3. I'll call you at 3pm because I can't do anything else here
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Becca
(@Beccacoombes89) reported
@virginmedia supposed to be set up for tv and internet today but the cables outside haven't been set up properly. Can't get through on the phone and now I'm without internet when I work from home. Thanks a lot, great start for a new customer
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Peter B.
(@West_Lower_Blue) reported
@virginmedia so, upgrade to ultimate oomph with mobile sim. Broadband speed between 140 and 240 Mbps and mobile reception nonexistent. Customer Service also nonexistent! Help please.
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Urban Rooster
(@Davie_D10_CV) reported
@virginmedia I have called that number and it's the automated service, the only question I am asked is for a password I do not have......there must be other security questions I can answer? This is costing me near £55 per month for a service I no longer use.
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MrMorganMaths
(@maths_morgan) reported
My 100M @virginmedia broadband is currently 0.34Mbps. Its been slow ever since I refused to pay £10 extra to upgrade it. Coincidence? 🤔
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Dylan Berry
(@diber10) reported
Hey @virginmedia can I please get some unlimited SIM cards to cover the cost of the data my kids are eating through due to the continuing outage in #burgesshill I would contact you through official customer service platforms but, y’know, that’s impossible
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Tricia mcgrath gray
(@pm1972) reported
@virginmedia That is what I want to know ! This has been going on since April engineering get sent out and all I get told is you need to get the new v6 as they work better and there might be a problem but no one else has complained but we will look into it but nothing changes still problems
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KateBridgetSullivan
(@katebsullivan) reported
@virginmedia are there any staff in your call centres? Keep being sent to options that end the call with no resolution of issue. Do not want more prompts for restarts and resets, want to talk to person.
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Tricia mcgrath gray
(@pm1972) reported
@virginmedia Nope because I have been told I will have to pay more which we are already paying enough never been given a reference