Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Train
(@pug2black) reported
@virginmedia Hi - very nice engineer fitted new box, tested and left. It seems I’m not alone and several in our road are having the same issues. Our supply has gone off again, an engineer is visiting another house tomorrow. But it’s not our properties it’s the Virgin in the road supply
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P
(@P_Antilha) reported
@virginmedia You need to refund your customers @virginmedia for poor service! Service is getting worse from an originally poor baseline. Can't recommend them; avoid!
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Emma Down
(@EmmaDown13) reported
@virginmedia We’ve had them for 5 years and then suddenly removed at 4 pm today. Person on the phone no help at all.
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Phil Bach
(@Phil_Bach) reported
@virginmedia Which is compensation for 2 solid days of complete outage .. we’ve had a month of intermittent outages throughout the day . Have raised a complaint through the portal
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Douglas Brown
(@mummerx) reported
@virginmedia The service outage affects all our devices simultaneously. I don't need a service page to tell me VM has cra**ed out again, so I've never looked for it.
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Emily Robinson
(@EmilyRo58652454) reported
@virginmedia Please can you sort out your internet in Southampton?! There has been outage issues all day today and yesterday.
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Butchmagnus
(@Butchmagnus3) reported
@virginmedia Please check if you guys are having broadband issues in Northampton, your status page says everything is fine, but it is not, this is atrocious. You definitely will lose my household as a customer, this is really bad!!
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Junaid
(@M_Junaid_Afzal) reported
@virginmedia Not yet and not sure if it will be. Spend hours again talking to 3 different customer service reps. It is really very frustrating. No record of customer complaints whatsoever. At the end I was given a complaint number.
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Kian
(@Kiank1888) reported
@virginmedia wanna sort my wifi out its so bad
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Laura jane
(@1978laulau) reported
@virginmedia seriously this is *************** can’t even watch stuff on my phone!!! Sort it by tomorrow we have complained twice last time 5pm today!!!!! I want my guide and to be able to record we pay your extortionate prices I don’t expect this crap service