Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shazza
(@Shazza63906594) reported
@MartinSLewis i am having problems with Virgin media we are leaving them and i need some advice please
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Mickybee
(@MikeBeadle1) reported
@MykolH @virginmedia Yes its my e mails again Harps , same happened last week and it was a Virgin issue
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MarQus Romelle
(@MarQusRomelle) reported
@virginmedia This did not resolve the issue. I’ve also gone through every trouble shooting method with the broadband team over the phone. Who were as helpful as they could be but the issue remains; the upload speed on the wired connection is being throttled/restricted.
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Vee Doubleyou
(@CrystalVixen1) reported
@virginmedia Any news on this when this might be fixed? It’s been down now for most of the day now!
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Ian McWilliams
(@macaz1977) reported
@virginmedia for the love of god can somebody help me please?! This is utterly ridiculous.
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Kate Hollands
(@KateHollands1) reported
Appalling service @virginmedia Contacted you 4 days ago. Still can't get into my account. Would like to speak in person to a human not a 'bot'.
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Vicky Rudge
(@VickyRudge2) reported
@virginmedia is there an issue this morning with emails? I'm not receiving emails but sent emails are going out fine.
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whoisdjamel
(@whoisdjam3l) reported
Do not get virgin media as they are unreliable unhelpful and unwilling to resolve a problem which they created. Outage in the E8 area which they cannot resolve. Nearly 4 weeks now @virginmedia
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Mrsjemmarowley@gmail.com
(@mrsjemmarowley) reported
Shocking customer service from @virginmedia yet again! Manager refuses to speak to you so you are not able to escalate your issues!!!! #shockingservice #nocustomerservice
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Vicky Rudge
(@VickyRudge2) reported
@Sh0rt_Stax @virginmedia We're not receiving any either. Think it's a bigger issue maybe