Virgin Media Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@Legofski1) reported
@virginmedia WORST CUSTOMER SERVICE IN THE ******* WORK - hung up on twice because wankers STILL dont want to help me!
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Paul Jukes A874036
(@UnicornRunning) reported
from
South Shields, England
@gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)
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Sam Dobbins 💚💛
(@SamDob88) reported
@virginmedia @Arby_Hyde @VirginMediaIE Seems like a system failure which was supposed to be fixed by 5pm. Came home from work and need to do some more work but no internet. And of course their customer service closes at 6pm. Shambles.
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Omar
(@TheAghaSays) reported
@virginmedia Intermittent service happening almost every week.
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clough92
(@nathanclough92) reported
@virginmedia I was told 14 days and it's been 22, I'll leave it until 28 days and if its still not here I'm going to cancel the direct debit and not pay another penny until I receive it.
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Mr Man
(@thelightman93) reported
@libertyglobal @virginmedia Hopefully it’s better than the garbage set top boxes they normally send out and then refuse to upgrade unless they’re completely broken!
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Prakash
(@pk032214) reported
Just made a formal complaint to Ofcom regarding Virgin Media.
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Jubz Hasan
(@jubz9645) reported
@virginmedia Its alright im going to cancel it today. Making me run around like a **** for 2 hours.
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Andie T
(@andie52) reported
@DBatcheler @virginmedia I tried Live Chat and was transferred to What's App. Still absolutely pointless. No customer loyalty whatsoever. Last time I had to go via the Ombudsman as they reneged on a fixed deal and put it up 3 months after the offer was agreed.
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Brian Smith
(@BazualdoTginge) reported
@virginmedia Is their an issue with online chat facility, tried on various platforms over last couple of days with no joy.