Virgin Media Outage Report in Truro, Cornwall, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  grannyluvsdub (@grannyluvsdub) reported 27 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

• 
  Sophie Sweatman (@sophsweet) reported 41 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason kinsman (@klins118) reported 8 minutes ago

  @virginmedia any chance of getting money off my latest bill as I'm not getting the service I've paid for..plus I've got amazon prime for footy but can't watch it due to virgin being down..BT now looking a better option

• 
  Jamie Hutton (@JLHutton91) reported 9 minutes ago

  Hi @skytv can’t wait to come back to you after the **** show that call themselves @virginmedia can I bring my installation date to now please? #virginmedia #virginmediadown

• 
  Manish Chanan (@ChananManish) reported 12 minutes ago

  @virginmedia - I understand you guys are aware of live TV issues, right? However it's not nice to close phone lines to stop people reporting issues,which may not be just TV issues.. sort out please, thanks!

• 
  Craig (@CraigBully) reported 18 minutes ago

  @virginmedia From what I've read so far, this has been caused but a power outage. Do you have no disaster recovery plans or any fall back options? For a company the size of virgin this is ridiculous

• 
  Duncan Lord (@24Lordy) reported 19 minutes ago

  @virginmedia @EastAnglianWay Great, now provide regular updates! The last update on this link is nearly 4 hours old, surely some progress has been made to resolve the problems. So far your customer care has been appalling.

• 
  Emma 💙 (@ederner) reported 24 minutes ago

  @RalfLittle Maybe this is why everyone's Virgin media internet is really down? We're all going to get up tomorrow and won't need sub standard service from them anymore? #wecanonlyhope

• 
  Anil Chaubey (@achaubey71) reported 26 minutes ago

  @virginmedia I was not paid any compensation even after calling for broadband outage. I am waiting for my contract to end.

• 
  Sam;♡ (@samaramay7) reported 28 minutes ago

  @Chrissanders13 @Ofcom @virginmedia I think it was something to do with their servers or the fibre overall dude, it’s nailed some of our depots at work for proof of service so we’ve been insanely busy all day 🙃🙃

• 
  Mr Tee (@MrTeeVlogs) reported 31 minutes ago

  Not happy with the quality of customer service provided by @virginmedia. @SkyUK can i come back please!

• 
  Clive Davies (@Clive_Davies1) reported 33 minutes ago

  @sjn4915 @virginmedia Same here, crappy service🙄