Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Rhodes
(@Rhodey157) reported
@virginmedia Everything appears to be working now and that link isn’t showing any errors when I pop in my postcode. Thanks
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stewart robertson
(@stewie7500) reported
@erincuthbert_ @virginmedia Virgin media are useless! Bad customer service! We ended up getting £80 back off them, after having trouble with the service, been with sky over a year now, and no trouble at all 👍
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James mills
(@jmillscentral) reported
@virginmedia your customer service is truly shocking, after being given misinformation which i followed regarding termination of contract, I'm now told its an internal investigation but could i pay an astronomical amount for this wrong information resulting in late cancellation.
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Al Kemist
(@kemist_al) reported
@RogerQuimbly I haven't been able to speak to anyone at Virgin Media without waiting hours on a phone line. Damn you Meghan....
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Jon
(@jaydrive2000) reported
Due to the difficulties @virginmedia are experiencing with their network in the local area, I’m sorry to say my Friday stream will be postponed by 1 week. I won’t be streaming when I know the connection is on the blink.
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juliette lambert
(@juliettegab) reported
@virginmedia @virginmedia Please look into the complaint I have sent by both post and online form. I want to cancel the planned installation as the service (or rather the non-service) I have received as a new customer has been appalling and so stressful. Please sort this out ASAP.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Dressed In Wires
(@dressedinwires) reported
@virginmedia can I check if there is s problem with NE26 1EE Broadband- no internet - I’m wondering if our toddler has pullled a cable out of somewhere...
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Dave
(@DCSonger) reported
@virginmedia The box takes a while to power up. If the apps load at all they take around a minute – generally it crashes. Netflix never loads. It's worth noting this box was in the technicians van as a backup, as the original planned for us was faulty. The box is wired to my TV
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Robert Staunton
(@nitro1471bob) reported
@virginmedia Great.... so your response is just the same as I got when I called (not helpful in the slightest), what a bloody waste of time. I have had Broadband issues for over 18 months do you not think the ‘fault’ should have been resolved by now!?!