Virgin Media

Virgin Media Outage Report in Truro, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Truro, Cornwall, England 03/04/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • pmuzz180 Pmuzz (@pmuzz180) reported

    @virginmedia anyone else having trouble logging in to virgin media and email.

  • The__Farmster The__Farmster (@The__Farmster) reported

    @EE @virginmedia If I say to one of your reps “I am sorry I am busy” or whatever they should all be trained to stop talking. Because it means I don’t want a 15 minutes sales pitch and have someone try (and fail) to force me to create an account on the spot. Rotten practice.

  • JoLockett11 itsonlyme (@JoLockett11) reported

    @virginmedia this is the first time I've left sky to cone to you and its the biggest mistake I've ever made. When will you actually be sorting out these constant issues of no service week in week out. Can't wait get rid of this contract with an atrocious company but expect money

  • pmuzz180 Pmuzz (@pmuzz180) reported

    @virginmedia anyone else having trouble logging in to virgin media and email.

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • SasCobbold SassyCob (@SasCobbold) reported

    @o2 @virginmedia are any of you prepared to help your customers !!! Getting seriously peed off now trying to contact you regarding my account!!!

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down