Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhi
(@Rhi2009) reported
Hi @virginmedia please tell your sales team to stop ringing me I don't answer for a reason. Its becoming a problem them ringing everyday now!! Enough is enough
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@OliBrunetti @virginmedia Honestly, the past 2 months have been a nightmare and seems it's not over yet. Shockingly bad.
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Zack
(@HardCand) reported
Never, ever, ever, subscribe o @virginmedia broadband in the UK. Over two months and 120+ quid lost trying to get help on a bad installation from VM. TWO engineers confirmed the issues and faulty cables and it's still not fixed... Just getting ignored and no help frm VM, AVOID !!
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Jassi Sidhu
(@Jassisidhu) reported
@virginmedia @vmbusiness have THE worst customer service I've ever dealt with Absolute cowboy set up
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Coombes
(@StaceyCoombes) reported
@virginmedia then send me a pathetic automated response to my complaint about them supplying the wrong info, resulting in me called them for a 3rd time to discuss the issue. They then tell me a manager will call me within 5 working days to discuss further… 7 days ago 🙄🙄😡😡😡
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Adrian Gillett
(@gillett_adrian) reported
@virginmedia I was told when I moved I could have my package at my new address it fell through my belongings are in a storage facility all I want is help to help my father whilst he's dying I'm paying for a service not receiving and I'm sick of the lies n the runaround
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Chloe Rushen
(@ChloeRushen) reported
@virginmedia absolutely disgusted with your customer services. No answer on phones and waiting hours on chat.
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Dale Percival
(@DaleForceWinds) reported
@FPSLimits @virginmedia Yeah I’ve heard a few say about the wireless being abit off. But most my connections are wired apart from phones really. Hopefully it’s not too bad!
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Daniel Meason
(@DGM7) reported
@virginmedia No I don't have time to keep chasing an issue I cant physically resolve myself. We had an engineer out today to move out connection point and he's raised it too and should be completed in 24 hours. If its not complete in 24 hours I will close all our accounts.
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Coombes
(@StaceyCoombes) reported
And I am still waiting on that call @virginmedia 😡 can safely say we will never use their services again as they clearly don’t care about their customers…