Virgin Media Outage Report in Truro, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PK
(@pkfruk) reported
@virginmedia Yes, spoke to customer services… complained but they closed the complaint without any resolution
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Jayna Vekaria
(@jayna_vekaria) reported
@virginmedia very unprofessional and poor customer service. Installation was booked for 23rd August after a 3 week wait. On 23rd August told this has been delayed until 9th September with no apologies. Customer service extremely unhelpful. This is no way to treat new customers!!!
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martydrury
(@martydrury) reported
@virginmedia are you doing work in Cardiff area? My broadband down since midnight. Your website says work is happening in my area but I wasn’t told and the link on your website goes to an error page.
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Simon Austin
(@sport_simon) reported
@virginmedia hi. I want to cancel my broadband contract but have been unable to get through on the phone line/ you don't have an email/ don't allow this over live chat. You gave an address for me to write to, which I did, and it has been returned to sender.
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Christi🐔🏃
(@whoischristi_) reported
@virginmedia fix your internet please mate I am not able to function properly
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Neil Johnson
(@Neilaj66) reported
@virginmedia Can someone please help me with regards to all the outages we are having in the SE3 area this as been going for almost a month and constantly for last 10 days. No one seems to be able give a valid answer. This is appalling when we are WFH. Poor service
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Bread Fox
(@BreadFox7) reported
@vmbusinesshelp @vmbusiness Morning VMB. The phone help has been reporting "a total loss of service" for at least 6 hours now. What's the story? What's the ETA for a fix? Why no updates/status info?
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𝘈𝙟
(@16AJ29) reported
@virginmedia fix or i will cry
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Philip potter
(@7c25d632f10d435) reported
What a joke of a company virgin media are broadband not again check on the Web site and they is a problem again
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Ari Mills
(@Nightcore_1071) reported
@The_starks @virginmedia Having the same issues