Virgin Media Outage Report in Falmouth, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia My previous message said “no outage”
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Kiran 💙
(@_k_i_r_a_n__) reported
How are you going to fix this @virginmedia
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Nicola Allen
(@nicola_allen) reported
@cdelasallec @virginmedia Same happening in Cardiff Cf3. Your agent said known issue in the area but your website says service status green
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Kiran 💙
(@_k_i_r_a_n__) reported
@virginmedia When asked to be put through to the complaints team, apparently there isn’t one and we can only log a complaint via the app
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Claire (aka Shorts) 💙
(@cdelasallec) reported
@virginmedia A new agent just said it’s impacting 75% of customers, but it’s being viewed intermittent connectivity issue not outage and would not call an engineer until 24 hrs has passed? Not helpful for home workers? Please escalate.
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia Boring now!!! Same response every time. We have done everything asked. You advertise fastest fibre.. some internet would be nice. only interested in new customers. Existing ones don’t matter. This problem has be going on for months. Your service is pathetic.
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Harry Wright
(@HarryWr09982628) reported
Hello are Virgin wi fi is not working, we have switched the modem off and on twice. It is still not working, we live in Greenwich area London @virginmedia
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Imo.
(@imehuss) reported
@virginmedia I actually give up with your sh*t customer service. Like it’s becoming beyond a joke, every month being overcharged and no refunds in sight and when i say i want to leave u say i need pay a fee when YOU HAVE broken the contractual agreement. Called up about this 9x😡
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Austin
(@aplusdev) reported
@virginmedia Resolve this issue as I see it’s a real problem others have also
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MegLD
(@meganlisa1996) reported
@virginmedia I have checked everything. No issues on the virgin app re service check. Reset the route twice and still nothing