Virgin Media Outage Report in Falmouth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Truro |
Wi-fi | |
| Camborne |
||
| Truro |
Phone | |
| Truro |
Phone | |
| Falmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Dyne
(@dyne_nick) reported
@virginmedia For what reason and outcome? Can you do anything to help or are you just checking cosmetic?
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macman9999
(@macman9999) reported
@virginmedia Hi, i live at BH15 4QW. i called customer services today about my on going fault im having, intermitent outages, 650 of them in 2 day's, i am now being told this could go on till Feb 2. This cant be right. Struggling to work.
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Paul J. Winfield
(@PaulWinfield17) reported
@vmbusiness Continuing the problems with Virgin Media Business. Suplied Router has the wrong password. Back on support with them AGAIN today. Really regretting signing up to these clowns.
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Unethical Dodgson
(@UnethicalDodgso) reported
@PixelWarriorsA @Sparihaa @virginmedia I was with Virgin for a long *** time when I lived with my parents. Was never a good service. Then in my first home. Still not good. Since I moved from there and in two homes I've had TalkTalk and have friends with other providers who have less issues. Thankfully.
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Elma Ryder
(@ElmaRyder) reported
Another Virgin media poll today, this time desperately trying to stir unrest about our "THiRd WUrrLd" health service - apparently 80% of respondents are "concerned about misdiagnosis" 🙄
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Jay Deane
(@jaydeane07) reported
@virginmedia Hi is there a problem with your WhatsApp chat ? I’ve tried to chase up an order of a wifi pod and it just keeps going around in circles? Thanks Jay Deane
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David Caulfield He/Him 🏴🇪🇺
(@dmckatana) reported
Hello again @virginmedia can you explain why i don't have any TV service in my living room yet again. I have a rotating welcome screen. This happened before Xmas as well and I didn't have TV for about 2 weeks. If this is going to be a recurring thing what's is the point of
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Paul Hegarty
(@Kashmir_Skies) reported
It really annoys me when you have to spend time on 4 phone calls of around 40 mins each and they still don't understand you want to terminate your contract. So i don't mind saying it how it is online. Shame on you #VirginMedia
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Josh Egglestone
(@EgglestoneJ) reported
@virginmedia I was making a complaint about you sending external connection engineers to a house we havent completed the purchase of yet and annoying our seller. Despite using the home move service confirm our moving date as the 27th Jan and spending a further 2.5 hours cleaning up your mess
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Frankie Morley
(@FrankieMorley6) reported
Sorry to Karen but @virginmedia has genuinely the worst customer service I’ve ever experienced. I’m at a loss for what to do about our experience with them.