Virgin Media Outage Report in Falmouth, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (44%)

2. 

   TV (22%)

3. 

   Wi-fi (13%)

4. 

   Total Blackout (13%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

• Tom (@TomReek17) reported 24 minutes ago from Mullion, England

  @DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.

• grannyluvsdub (@grannyluvsdub) reported 32 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• whodatdog98 (@whodatdog98) reported 52 seconds ago

  @virginmedia No. I also don't understand why I was only made aware of this today when the appointment was made weeks ago. Are we going to receive support for the two weeks without broadband?

• OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P (@gffcontwitch) reported 2 minutes ago

  @virginmedia No but I reported it to them and they can help, that's why they are called @ofcom

• Dave Dawes (@davedawes) reported 3 minutes ago

  @virginmedia If you want to look at all the transcripts of the customer service then look up account 724835002. Virgin don’t appear care about complaints, they just want people to stop showing them up on Twitter. And they want to cover up the fact that no-one is alive in their complaints dept

• Capel Lofft (@CapelLofft) reported 3 minutes ago

  @virginmedia I've had enough 'help' from you to last a lifetime: blither, delay and obfuscation.

• Liam (@LSheasby) reported 3 minutes ago

  @virginmedia Hi, experiencing an outage in Birmingham (B17). Your website refers to issues in the area. Planned maintenance or impact of the cold weather? I work from home so I depend on my connection. An update would be greatly appreciated, cheers.

• Becci Wells (@beccieee77) reported 9 minutes ago

  @virginmedia 18.50pm till 21.09pm spent on what's app Wednesday I didn't have time today to spend that long to be told noone can help . Please call me at 5.05pm this evening.

• Dave Dawes (@davedawes) reported 9 minutes ago

  @virginmedia Is there really any point explaining anything yet again? I have spoken to over 20 Virgin staff and been promised 3 separate call backs. None ever happen and the cycle repeats every 2 weeks. I simply don’t believe there are any humans alive in your complaint’s department.

• EMJP 3:16 (@EMJP1981) reported 14 minutes ago

  @CapelLofft I have Virgin Media and their customer service is appallingly bad.

• Avatar7 (@Avatar777897645) reported 15 minutes ago

  @virginmedia sending me invoices again? They have been unable to sort out broadband service issue, unable to send me a engineer to fix the problems I have raised. Phone operator tell me the bill is valid. I don’t get it how? I don’t have service - cables were left disconnected

• Paul Cooper (@cryptOOsmart) reported 15 minutes ago

  @virginmedia NO you are not! Because your own engineers said, they get constantly called away. Do Not lie to me because you’ve been found out already. Almost 4 weeks and you are working around the clock, one of your previous message suggested that a paying customer isn’t important enough.